Computer Service Technician Resume rooklyn, NY - Hire IT People

Human Resources: To whom it may concern,

I am writing to express interest in a positionas a Helpdesk Support technician. My background in Information technology, coupled with my enthusiasm and total commitment to the industry, enable me to present myself as a dependable and trustworthy person who stands ready to make a substantial contribution to the IT department. I am willing to undergo any necessary training program within your company, or such evaluations as may be required for the position.

The following are highlights of my qualifications:

Comptia A + Certified
Microsoft Office Suite Certified
Troubleshoot network connectivity problems/ Configure wireless connectivity
Repair and configuring printers/Replace system boards and Hard drives
Responsible for backing up all data systems files and updating inventory spreadsheets
Academic Studies – Undergraduate in Applied Science and Technology

Sincerely

Darron A. Williams

Summary:

Skilled and dedicated Computer Service Technician with more than 1 year’s experience.
Installing/configure PCs desktop, laptops and peripherals. Preventive PC maintenance, (defragging, scan disk, CHKDSK)/ Application installation and configuration/ Troubleshooting Windows OS, recovery /Device conflicts/ Troubleshoot problems working with customers/ Install/configure/upgrade Windows 98/2000/XP/Installing/configure NICs/ Intranet Access and troubleshoot Network connectivity problems/ Configure wireless connectivity (802.11, infrared, Bluetooth, Blackberry)/ Defragging volumes and partitions/ Backup and recovery of files and systems/ Spyware/Virus clean up/ installed and configured MIRC Printers, Ithaca Printers, Mag-Tek Mini Wedge Card Readers, Mag-Tek IntelliPIN Debit PIN Pads, and Panini Vision scanners
Managed multiple phone systems, Call Pilot Outlook integrated phone system /Copiers, printers, fax machines, Computer Hardware and Software./MS Office Suite 2003 & 2007/ RSNET data system, LSI data system and MWDE Data system/ Digital Voice Editor 2 program/ Basic knowledge of Photoshop CS3/ Adobe Acrobat, Microsoft Excel spreadsheets and graphs, Microsoft PowerPoint presentations, Visio network diagrams, MS Outlook, shipping and receiving with UPS, DHL and FedEx

Certification: CompTIA A+ Certified IT Technician, 8/2009
Microsoft Office Suite Certified (Microsoft Word, Excel, Power Point, Visio) 2003 & 2007.
Education:
New York – B.E.O.C Brooklyn, NY
Computer Networking Technology 12/2008-present
Trenton, NJ
Major: Applied Science and Technology Degree 2007-Present
Level: Undergraduate
Wingate High School Brooklyn, NY
High School Diploma 6/1999
Relevant Experience:
Bushwick Impact Brooklyn, NY
IT- Intern 6/2009-present

Installing Windows XP operating system
Troubleshoot network connectivity problems/ Configure wireless connectivity
Repair and configuring printers/Replace system boards and Hard drives
Demonstrating basic computing to community residents

Global Resources Tinton Falls, NJ
PC Technician- Project 07/2009

Loaded software on desktops and laptops as part of a major software conversion project
Removed Wamu equipment and replaced with Chase equipment at bank location
Installed and configured MIRC Printers, Ithaca Printers,Mag-Tek Mini Wedge Card Readers, Mag-Tek IntelliPIN Debit PIN Pads, and Panini Vision scanners
Performed data transfers

Snow Beverages LLC New York, NY Operations and Office Manager 2007-2008

Installed hardware including scanners and printers
Updated software including Norton antivirus, Adobe Acrobat
Assisted staff members in using advanced features of Photoshop and Excel
Responsible for backing up all data systems files and updating inventory spreadsheets
Installed Dell computers at clients offices
Represented company at tradeshows and conventions, including speaking before groups
Tracked and shipped merchandise in addition to billing invoices for warehouse and client

Additional Experience:
Empire State Development, Administrative Assistant 2006-2007 New York, NY
United Cerebral Palsy of New York City, Administrative Assistant 2005-2006 Brooklyn, NY
Current Activity: Comptia Network +2009 certification course Completion: November 2009

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