Director Resume
Charlotte, NC
SUMMARY:
- Highly experienced Professional with 20+ years of management, leadership, planning, and implementation operations across broad disciplines of Information Technologies in high volume, global environments
- IT professional leader offering broad - based experience in IT, long and short term strategic planning, system integration, enterprise architecture and design for both hardware and software solutions including back office applications and supporting technologies
- Outstanding interpersonal skills with ability to listen effectively, respond appropriately, and maintain mutual comfort levels while relating to all levels of management, staff, and customers
- Solid management skills, highly capable of leading and motivating individuals to maximize performance
- Industry experience includes: Manufacturing, Telecom, Health & Hygiene
- Skilled at defining and documenting business processes and functional requirements for ongoing system enhancement initiatives in iterative software development environments
- Demonstrated high success directing and managing ERP implementations, upgrades, migrations, hardware and software design, and business improvement processes
- Successfully migrated 21 Oracle environments and infrastructure from multiple data centers to centralized solution
- Highly experienced troubleshooting and analytical skills to accurately assess problems and provide expert solutions
- Draws upon past experiences and projects to define highly successful solutions
- Recognized for professionalism, outstanding work ethic, thoroughness, integrity, and a commitment to success
- Dedicated and passionate, possessing an in-depth understanding and big picture vision with IT projects
- Illustrates solid foundational expertise across all areas of IT management and support
- Ready to assume new challenges to meet and succeed objectives and expectations
TECHNICAL SKILLS:
Oracle EBusiness Suite 10.6: 12.2.x (20 + years, 11+ years R12.x)
MultiOrg, Multi: org Access Controls (MOAC), SSO enabled, and Multi-Currency environments
Oracle Application Modules: MDM(Customer, Supplier, Product), Financials (AR, AP, GL, FA), Human Resources (Full and Shared), Manufacturing (INV, PO, ENG, BOM, WIP), Order Management, Sales Online, Quoting, Service Contracts, CRM (Sales, Service Requests, Installed Base), I-procurement, I-expenses, I-Supplier Portal, Oracle Projects, Incentive Compensation, Oracle Alerts, AOL, User Management (UMX), Functional Administrator, Functional Developer, and System Administration
Oracle Tools & Tech: SQL, PL/SQL, Oracle Workflow Builder, Oracle Developer Suite Forms & Reports, BI Publisher, Advanced Queuing, Business Event processing, Approvals Management Engine, Shell Scripting, SQL Navigator and TOAD, Quest STAT, Configsnapshot, OBIEE, Viziya Analytics, AK Developer, OAF (Applications Framework) Windows, UNIX, AIX, Solaris, Linux, Oracle Exa-platform, Weblogic, Oracle Database, PaaS, Saas, iPaaS Microsoft Office, Visio, Microsoft Project and Enterprise Project Server, MS VSS, Mercury QTP, MS SharePoint
Web Design: HTML, Macromedia Dreamweaver, Oracle HTP, Macromedia Flash, ColdFusion, Oracle APEX
PROFESSIONAL EXPERIENCE:
Confidential, Charlotte, NC
Director
Responsibilities:
- Directed all aspects for a corporate wide data center relocation initiative. Consolidated 3 data centers to one primary data center. Physical HW solution to IaaS/PaaS environment.
- Design and deployment of Weblogic system supporting web services and java applications on OVS/OVM
- Direct daily operations and management of ERP applications, infrastructure, network connectivity, and data center operations across the organization.
- Manage the operational and expense budgets and forecast for future spend.
- Drive initiatives for new tools and technologies, vendor management and contract negotiations
- Developed 5+ year strategic roadmap for ERP upgrades and business transformation/consolidation planning efforts with focus on reducing the corporate ERP solutions from eight to one.
- Committee member for Business Excellence (BusEx) team responsible for business process re-engineering and enhancements.
- Negotiated 2 year ULA with Oracle for technology licensing resulting in cost avoidance of over $1MM.
- Serving as an Enterprise Architect, responsible for the development and maintenance of connectivity flow diagrams, ERP dataflow diagrams, and infrastructure documentation for current and future state.
- Led assessment, justification, and procurement of Configsnapshot software for managing Oracle EBS instances.
- Led procurement, installation, training, and usage of Oracle Enterprise Data Quality toolset, supporting Data Governance.
Confidential, Davidson, NC
ERP Development Architecture Consultant
Responsibilities:
- Team consisted of 5 full-time and contract personnel, acting as an internal consulting group, advising and guiding functional and technical resources with best practice procedures and methodologies for efficient solution design, development, and implementation.
- Provided technical leadership in the design, development, implementation and support of application reports, interfaces, conversions and extensions (RICEW) to meet the needs of the business while maintaining the integrity of the global design.
- Lead the delivery of common frameworks and tools to the application development team for the creation of RICEW components in a manner that will result in robust, reliable, and reusable custom programs and interfaces.
- Responsible for the analysis and implementation of new tools and technologies (Oracle APEX, DBFS, Appmigrate/Appload).
Confidential, Bowling Green, KY
Director, IT
Responsibilities:
- Spearheaded Oracle EBS upgrade from 11.5.10 to R12. 9 month duration, $450k budget, 2% defects post upgrade
- Led $3 million corporate wide MDM project implementation, managing cross-functional resources and technologies
- Managed implementation of Sabrix tax solution with EBS, resulting in saving of 2 FTE through automated tax calculations in AP
- Fostered and improved relationship between Business and IT resulting in transformation of reactive IT support team into proactive business partners
- Steering committee member for Organizational Business Transformation Project tasked to implement and consolidate business applications to best of breed ERP solution.
- Overseeing implementation partner services and serving as solutions architect. Responsible for all ERP technical development initiatives (RICEW) by internal and 30 off-shore development personnel.
- Establish team goals, direct and manage resources across various teams with IT
- Led 5 week design and implementation of Quest STAT ACM for Oracle EBS to automate migration and patch application, reducing deployment time by 40%, resulting in $180k savings annually.
- Managed the definition and documentation of Software Development Life Cycle methodologies
- Responsible for SOX compliancy, adherence, and audit reviews across Oracle EBS, MDM, and Hyperion
- Build and maintain department scorecard and status reports
- Managed partner relationships for functional and technical staff augmentation
- Architected complex EBS infrastructure design leveraging RAC, F5 load balancer, DMZ apps tier, and de-centralized ASCP, MDM, and configurator environments
- Developed environment strategy supporting corporate business transformation project, governing ~25 active EBS instances
Confidential, Morrisville, NC
Sr. Manager IT Applications
Responsibilities:
- Project Manager for 3 Oracle EBS upgrades (11.5.10, 12.0.4, and 12.1.1), vendor relations, $1.8 mill budget. Delivered on-time and within budget.
- Define, Document, and deploy an Oracle EBS Release strategy for support of internal applications.
- Led all initiatives for the implementation of Oracle Single Sign On governing access to Oracle EBS and key business applications linked to OID through OAM and OSSO connectors.
- Designed and managed a streamlined, custom solution for Oracle EBS user administration utilizing Oracle APEX.
- Continuous software assessment/evaluation and purchasing to support corporate growth.
- Document Business cases for software, hardware, and technology procurement/services including Oracle RAC, application monitoring solutions, and development tools.
- Led EBS platform change from Sun Solaris to Red Hat Linux
- Led all technical efforts for 5 acquisitions. Designed a conversion methodology for Inventory, OM, and the financials modules to help streamline the efforts and reduce the implementation time frame.
- Defined and Documented the SDLC methodologies.
- Designed and deployed custom, fully scalable, Oracle Approvals Management (AME) solution for both procurement and expense routing.
- Managed the design of an application extension between Order Management, Oracle Projects, Accounts Receivables, and Oracle Workflow to create and maintain customer billing by milestones: Booking, Shipping, Order Acceptance etc. resulting in reduced labor costs (30%) and increased productivity for the finance organization.
- Designed and developed custom forms, reports, and database procedures to create Proforma and Commercial invoices, allowing for more efficient customer payment acceptances, more streamlined international shipping through customs checks, and a reduction in costly overhead within the product delivery departments.
- Designed and developed database procedures to convert GL code combinations for the Chart of Accounts restructuring initiative.
- Designed a complete solution including forms, reports, database procedures, and workflow to automate the inventory part number creation process for internal departments and turnkey manufacturers, resulting in an estimated savings of over $1 million per year.
Confidential, Morrisville, NC
Supervisor/Sr. Technical Analyst
Responsibilities:
- Responsible for system administration for users, responsibilities, AOL, and security.
- Designed and developed 3rd party tool integration extensions (Clearquest Defect tracking, Ceridian, CAD Tools).
- Business driven customizations (Forms and Process Flow). Modified key process workflows for OM, PO, AP, Oracle Quoting, and manufacturing.
- Orchestrated the purchase of Kintana application for code migration between instances as well as enhancements to allow for integration with MS Visual Source Safe.
- Key player in the design and development of a change management system used by the entire corporation.
- Created custom application to assess Oracle segregation of duties by responsibility and function.
- Designed and developed advanced triggers and processes to ensure correct general ledger account code combination creation within Accounts Receivables from Order Management, Service Contracts, and Oracle Projects transactions.
- Developed custom forms to maintain lookup table data, resulting in less code rework when business rules change.
- Developed database procedures to automate the release and application of Order Management holds within the life cycle of a customers order, utilizing key business rules, initiated by and Engineering Change Order.