IT Specialist Resume

SUMMARY:

Over 15 years of substantial experience as an IT Specialist supporting large enterprise applications such as the Confidential 's electronic Official Personnel Folder system for all agencies. Maintaining multiple databases, servers, storage devices, network devices which are part of an application's infrastructure across different data centers, focusing on performance management and tuning, high availability computing, updates, patching, disaster recovery and resource capacity planning.
Strong problem solving and decision making skills with the ability to develop and implement effective action plans.
Excellent communication, technical, customer service and troubleshooting skills.

TECHNICAL SKILLS:

DATABASES: Oracle (7 - 12c), SQL Server 2005 and 2008, MySQL, PostgreSQL

SERVERS: Windows Server 2008-2012; Linux

WEB SERVERS: IIS, Apache

VIRTUALIZATION: VMARE, Hyper V Cluster

TOOLS: SQL Developer, Java, Web deploy, ASP.NET, WireShark, PsExec, Snare, Subversion, JIRA, Appcmd, wmic, SAML, SDLC, AGILE/Scrum, .NET, Web Logic Web Server

SCIPTING: Batch scripting, Ansible, QTP testing, Travis

PROFESSIONAL EXPERIENCE:

IT Specialist

Confidential

Responsibilities:

Technical lead for maintaining the integrity of the electronic Official Personnel Folder (eOPF) to protect information rights, benefits and entitlements of federal employees.
Plan, configure, test, deploy and maintain application’s software across multi-tier server infrastructure.
Deploy Web applications, Windows Services, Data Load Services
Continuous code delivery by batch scripting updates, patches and configuration files
Plan, configure, test, deploy and maintain PL/SQL code across multiple databases and over 100 schemas
Review Procedures, Packages, Functions, Materialized Views
Validate objects are compiled
Support and configure all application functions
Document management, workflow capabilities, E-mail notifications, Report functions, Printing capabilities
Electronic transfer of human resources (HR) data across government agencies
Single Sign On ( Confidential ) implementations
Certificate installations and renewals
Support application testing
Run QTP scripts to test application after maintenance window or system upgrades
Support and configure all Data Load functions:
Monitor and maintain automated database load processes using Connect Direct
Identify and resolve data quality issues from xml files sent by provider
Access and report on data quality of data feeds
Support Network Storage Shares to create instance volumes
Plan and create proxypass, VIP configurations to support application traffic and load balancing.
Manage project deployment lifecycle working with development team to define requirements, research solutions, design systems, support testing and oversee live implementation.
Support staff and end user with resolution of systems issues, malfunctions or software programming problems
Review of log files, performance monitor, process monitor
Check database sessions and executed sql
Support Training environment
Plan and setup refresh schedule for training instances
Upload and maintain training videos site

Oracle/SQL Server DBA

Confidential

Responsibilities:

Responsible for administering databases running Oracle, SQL Server, MySQL, PostgreSQL for front end applications providing job posting web sites, Editorial applications, CRM system on Linux and Windows
DBA roles:
Managed Oracle databases starting with version 8 and upgrading up to 11g
Managed SQL Server databases 2005 and 2008
Administration, monitoring, tuning for performance, SQL optimization, archival, backups (RMAN)
Applying patches
Testing of backups by restoring database to disaster recovery sites.
Worked on changing company’s existing Oracle licensing to new licensing including disaster recovery sites and achieved significant licensing cost reduction
Sys Admin Roles:
System Administration of Windows servers hosting applications and web sites running Tomcat and IIS on Windows Servers
Administration of Linux servers running Apache web server
Administration of other applications running Jboss.
Windows patching of servers.
Server Virtualization: Involved in planning and implementation of VMWARE virtualization of all Editorial and Advertising servers for Confidential and Chronicle of Philanthropy publications
Configure
Advise IT management on emerging technologies

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