Manager, Information Systems Resume
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Edison, NJ
SUMMARY:
- A Certified Oracle EBS Specialist and Project Management Professional with 20 years of industry experience, nearly 15 years of ERP Consulting & Project Management experience, and expert level skills in architecture and implementation of Oracle applications.
- Playing a critical role in enterprise applications technology group, working closely with senior level management and stakeholders to ensure thoroughly articulated project benefits and solutions, emphasizing the importance of managing risks and developing solution - focused designs.
- Liaising with cross-functional department executives to identify customer needs and implement appropriate solutions.
- Experienced in Software Development Cycles, leading and participating in teams to design, configure, and test functionality in accordance with customer’s needs and requests.
AREAS OF STRENGTH:
- Oracle EBS Order To Cash & Procure to Pay Cycles
- Process Re-Engineering
- Cross-Functional Skills
- IT Strategy/Roadmaps
- Staff Development
- Supervision & Training
- Project & Program Mgmt.
- Change Management
- SDLC Management & Documentation
- Strategic Planning & Analysis
- IT Operations & Planning
- Data Integration and Architecture
- C-Level Collaboration
- Vendor Management
- Relationship Building
- Technology Consulting
- Team Management
- Onsite/Offshore Model
- Conflict Management
TECHNICAL SKILLS:
- Oracle E-Business Suite 11i/R12 - Oracle Order Management
- Oracle Shipping
- Oracle Advanced Pricing
- Oracle Inventory
- Oracle Quoting
- Oracle iStore
- Oracle Purchasing
- Oracle iProcurement
- Oracle Service Contracts
- Oracle Bills of Materials
- Oracle Work In Process
- Oracle Quality
- Oracle Warehouse Management system
- Oracle Trading Community Architecture
- Oracle Accounts Receivables
- Oracle iReceivables
- Oracle Accounts Payables
- Oracle General Ledger
- Oracle Fixed Assets
- Oracle Advanced Collections
- Oracle XML Publisher
- Oracle Enterprise Planning and Budgeting
- Oracle Incentive Compensation and Oracle iExpenses Basic PL/SQL
- MS Project
- Visio
- SharePoint
- Jira
- Autotask
- Remedy Force
- Alfresco & MS Office
PROFESSIONAL EXPERIENCE:
Confidential, Edison, NJ
Manager, Information Systems
Responsibilities:
- Planning and executing in integrating C&S warehouse acquisitions by planning phase wise implementation in transitioning and migrating legacy systems into ERP.
- Managing and coordinating project expectations by laying effective communication strategies to stakeholders and project sponsors.
- Designing IT architecture in integrating multiple applications and platforms across the enterprise aligning with business strategies.
- Planning and delivering projects with Traditional (Waterfall) or Agile methodology approach as required.
- Involving in all phases of the project life cycle from Initiation to Go-live/Post Implementation, collaborating with department heads & core business users, preparing and presenting the artifacts within each phase (Project Request, Approval & Review - Project Acceptance Report).
- Leading and managing development and delivery of Oracle EBS SCM solutions integrated with Financial and CRM applications.
- Preparing Business cases for proposed projects including Business benefits and ROI analysis.
- Determining the RICE (Reports/Interfaces/Conversions/Extensions/Enhancements) objects to come up with Work breakdown structure, Project resource and effort estimates, Timelines and submitting the project capex.
- Maintaining the RICE tracker with clear WBS, Project schedules, Planned to Actual tasks and budgets completion in reporting the project status by laying effective communication strategies to Steering committee, PMO and stakeholders.
- Monitoring Project budgets and taking necessary decisions in controlling the budget and prioritizing the critical path tasks by mitigating any risks with RAID logs.
- Preparing Business cases for proposed projects including business benefits and ROI analysis.
- Studying the business processes and advising the right IT automated solutions in resolving critical business operational challenges.
- Conducting and leading Business users, IT and departmental working war room sessions & CRP cycles at various stages of the project.
- Reviewing all IS RFC’s as part of Change Advisory Board (CAB) for QA & PROD deployment.
- Planning, Developing and executing User Training, Unit Testing, System Integration Testing (SIT), User Acceptance Testing (UAT) and Performance Testing - TE040.
- Designing the solutions for the complexity with system integrations for smooth transition without interruption of business continuity.
- Managing external Vendors for resource allocation on various projects and third party applications.
- Providing system operational support ensuring the accuracy and availability of systems for all users and resolving all IT Incident management process tickets within predetermined SLA’s (AutoTask).
- Leading and coordinating testing efforts for disaster recovery of IT Infrastructure applications by documenting DRP.
- Managing & building release cycles in each phase for successful testing and deployment.
- Recruiting and mentoring Oracle EBS teams, consultants and managing resource needs with vendors for various projects onsite and offshore.
- Planning and assigning team’s balance score card (soft and hard skills) and monitoring in predefined regular intervals in completing performance appraisals.
- Involving with internal and external IT audits & coordinating with departmental heads in resolving SOD conflicts.
- Responsible for Oracle EBS implementation.
- Project Manager and OTC Functional lead managing a team of 8 (4 onsite/4 offshore) directly and 10 indirectly from other cross functional tracks.
- Governing and facilitating all project meetings between IT cross functional and development teams, Business (Internal & Customer) and PMO.
- Designing MD50, BR100 for Order Import, Order Scheduling, Substitution, Proration & Allocation, Ship confirm, Palletization and Transportation interface (Truck loads), Item Orderability Restrictions (custom), Drop shipments, Purchase Order processing, Customer master processing, Standard Credits, Auto Invoice pre-processor & Cross docking.
- Designing and implementing key order process flows with workflow customizations to fit various business processes (Drop shipment/Back to Back/Internal/RMA).
- Designing custom sales order allocation processes with allocation rules and store rankings.
- Designing critical integrations to external systems (Mainframe, Triceps, and Biceps) and EDI interfaces for OTC Inbound & Outbound flows (EDI850, EDI855, EDI853, EDI856, EDI860 & EDI810), Data feed to Teradata for SLR reporting, Trip and Stop details to Transportation.
- Sabrix Tax engine configuration and integration with Order management for sales orders tax calculations.
- Designing Deals Management Workbench and interface to process various deals from vendors and processing by Buyers & Merchandisers. Interface to Oracle ChRM & Advanced pricing to create deals and modifiers.
- Designing various User interfaces across the departments to provide the functionality of editing and processing sales orders, assigning loads to WMS, maintaining store schedule calendars, creating deals and link codes using Oracle Application development framework (ADF) & CloudIO.
- Designing bi-directional interfaces to sync data between various external systems for customer, item and supplier master and transactional data. Providing detailed conversion mapping and design (CV040, CV060).
- Automating ORSYP job schedules with appropriate dependencies in invoking the programs to process the orders end to end.
- Design and developing Advanced pricing custom Product and Qualifier attributes in configuring various customer deals.
- Developing customer price books and pricing reports with data integration between Oracle EBS and external systems (Main Frame/WWCS).
- Designing functional specifications for various solutions utilizing Value map definitions extensively to simplify programing logics.
- Developing business critical reports with explicit data mining and extracts from various applications on a daily/weekly/monthly wise reporting on sales, groupbuy and receipts to generate EDI852 and EDI 867 Cross Road report sent to AP vendors detailing which Chain has consumed their products.
- Designing various workbenches (UI) for sales, marketing, merchandisers and buyers to analyze transactional data. Calculating cost to deliver & landed cost in deriving quoted price for customer.
- Designing Outside storage solution across all warehouses with FIFO layer costing.
- Designing P2P Requisition to PO flows by defining various sourcing rules, approvals and vendor price lists and integrating with external procurement BICEPS system.
- Participating in designing instance strategy and dependencies for ongoing parallel projects in different phases & upcoming projects.
- Laying out clear cutover activity plan and strategy with minimal business down time for transition in collaboration with business and cross functional tracks.
- Reporting PMO, Stakeholders and Business with up to date project statuses using various representation formats with all project SDLC phases (Initiation/Blueprinting/Development/ Testing/Go-Live/Post Implementation).
Confidential, Jersey City, NJ
Manager, Financial Systems
Responsibilities:
- Playing a critical role within the enterprise applications technology group, liaising with CXO’s and senior executives to drive strategic corporate initiatives in leading business development efforts focusing on requirements, project benefits, estimates, and risk management.
- Implementing and managing applications in Order-to-Cash (OTC) and Procure-to-Pay (P2P), gathering business requirements and identifying gaps that cannot be handled by Oracle ‘out of the box’ and writing functional specifications (MD50s) to address those gaps.
- Preparing and reviewing RFP’s/MSA’s in finalizing resource allotment on various projects.
- Designing data architecture framework to automate in integrating various boundary systems (SFDC/D&B/Data.com/MARKETO/IRIS/WISE/ECHO/GREAT PLAINS/QUICKBASE/PRIME/PAYMENTECH) for bi-directional synchronization of data masters/business processes.
- Planning, Budgeting, Creating Business plans with SWOT analysis for various projects across company wide.
- Leading and mentoring the Oracle EBS onsite and offshore development teams and playing a key role in coordinating with different levels of positions across the company in implementing projects and providing the global Production support.
- Creating entrance and exit criteria project documents at each phase of SDLC from Initiation to Go-Live -
- Initiation (Project Request, Approval & Review/ Business Case & Feasibility Study/ Resource & Financial Plan/ Capital Expenditure Request/ Project Kickoff Presentation/ Initiation Phase Checklist)
- Blueprint (Project Plan/ Function & Business Process Specification/ Acceptance Plan/ Risk Mitigation Plan/ Training & Test Plan/ Blueprint Phase Checklist)
- Development & Testing(Technical & Report Specification/ Test Script & Sign-off Template/ Development Phase Checklist/ Cutover Plan/Pre Go-Live Review Checklist)
- Go-Live (Project Acceptance Report)
- Identifying and resolving issues and conflicts laying effective conflict management strategies without effecting project deliverables.
- Managing third party applications & services and vendor accounts in planning and assigning resources to companywide project undertakings.
- Organizing meetings with various business units at regular intervals to analyze any business process challenges for IT system enhancements and recommending the solutions.
- Participating in preparing Annual IT budget and creating IT department roadmap with project schedules and forecasting resource and capex estimates.
- Managing EBS onsite team of 4 and offshore team of 8 in coordinating the requirements with MD50 and MD70 functional and technical specifications.
- Championing the Order Management/ Advanced Pricing /Inventory /Shipping/Service Contracts/Accounts Receivables/iReceivables/Purchasing/iProcurement & Accounts Payables applications in designing and configuring draft to firm sales order fulfillment processes, complex, critical discounting scenarios with multi-currency price lists and RFQ to Purchase orders processes.
- Creating and executing functional test scenarios for migration of Oracle 11i application to R12 with appropriate RICE components and performing extensive Project Life Cycle Management through Business Function Study, Requirement Finalization, Project Scoping, Task Break Down, Effort and Time Estimation, Scheduling, Execution, Development, and Testing and Deployment.
- Working with sales and marketing executives and account managers to understand customer agreements and standardizing and optimizing business processes LOA templates.
- Training contract administrative team in providing Oracle EBS solutions by mapping customer agreements onto Advanced Pricing and providing training documentation for billing department.
- Leading in designing and implementing companywide Oracle iExpenses with department wise approval hierarchies and limits.
- Leading the functional and technical resources in delivering the monthly releases on different projects in Project Manager Role.
- Participating in Change Approval Board and System Audit to study change requests prior to deploying changes in the production environment.
- Designing key KPI reports and analyzing product/product category sales revenue across different customer bases and data feed mechanisms to SFDC KPI dashboards.
- Improving sales team’s productivity with the implementation of custom reporting dashboards and updating sales professionals with regard to service contracts.
- Configuring and integrating contract subscription billing with Zuora and customer contracts and deals with Apptus.
- Customizing a work-around solution in reporting actual usage of services in Order Management against the contracts created in Service Contract module.
- Proactively developing IT helpdesk strategies in interacting with department heads & core users on regular intervals to identify pain points and designing system enhancements in resolving and improving user productivity.
Confidential, New York, NY
Oracle Sr. Functional Lead
Responsibilities:
- Implementing and managing applications in Order-to-Cash on client engagements and defining functional designs for mapping industry-leading practices to client’s unique requirements and processes.
- Identifying opportunities for process optimization, process redesign, or development of new process/policies.
- Analyzing Order-to-Cash process, including process design, mapping, and re-engineering as well as process/software gap analysis and resolution.
- Presenting solutions to senior client management via whiteboard and PowerPoint and working closely with the technical team in technical scope.
- Leading the project team in managing the deliverables within project deadlines.
- Designing unique business logics with a transformation layer on Order Import process to import the sales orders into Order Management interfaced from external systems.
- Developing custom OM workflows to handle various sales orders behavior and data flow into Accounts Receivables for customer invoicing.
- Configuring Advanced Pricing module with complex discounting scenarios using custom Pricing /Product /Qualifier attribute management.
- Configuring Inventory module with multi-org structure (US, UK & CAN) and designing the unique requirement for Item master, catalog and categorization.
- Configuring TCA in defining the Customer-Agencies relationships and custom mapping mechanism to apply the discount modifiers.
- Delivering design documentation using AIM methodology for MD50, BR010, BR100, CV060 & TE040.
- Developing UAT scripts and conducting UAT for sign off to Production deployment.
- Developing companywide User Training manuals utilizing User Productivity Kit (UPK) application and configuring Data Loader tool in uploading the master and transactional data.
- Designing custom interfaces for the inbound and outbound data integration to external boundary systems.
- Leading the Project Rollout phase to UK & CANADA.
Oracle Senior Application Specialist
Confidential, Secaucus, NJ
Responsibilities:
- Providing production support and enhancements and training end users on Inventory, Order Management, Oracle Shipping, Advanced Pricing, Purchasing and iProcurement modules pertaining.
- Developing test scenarios and performing testing of SCM modules, in an integrated environment with the other modules.
- Designing custom processing constraints to control the order processing across different levels.
- Configuring LPN/Container & Container-load setups for auto pack functionality.
- Configuring pricing security with the user access privileges for price lists, agreements and modifier data.
- Tuning of Advanced Pricing module for optimal pricing engine performance and mapping the complex discounting scenarios with Promotional Limits/Deal/Coupons/Formula/Freight &special charges modifiers.
- Designing and developing custom reports; planning and executing data conversion activities.
- Configuring the company wide Role-Responsibility matrix in providing the user access by creating customized responsibilities with functions security at all warehouse locations across the country.
- Handling SEV1 service requests, escalating issues in production environments to resolve problems in a timely manner adhering to SLA.
Oracle Distribution Consultant
Confidential
Responsibilities:
- Performing requirements and process analysis; conducting business process analysis and redesign.
- Resolving conceptual and detailed design issues as well as providing system implementation and application training delivery.
- Conducting gap fit analysis, performance testing, assisting technical team with functional designs for lot & serial control customization, and identifying and leading resolution of process problems.
Oracle Distribution Consultant
Confidential
Responsibilities:
- Presenting services and identifying opportunities for process optimization, process redesign, or development of new process/policies.
- Presenting solutions to senior level management and defining, architecting and re-engineering business processes through application build, test, and deploy activities.
- Developing and testing detailed functional designs for business solution components and prototypes.
- Providing solutions for data conversion from legacy systems to Oracle and functional design and design review of Oracle Applications data conversions, interfaces, custom reporting, and custom applications.
- Developing test scenarios and perform testing of SCM modules in an integrated environment with the other modules.
- Configuring Purchasing processes with sourcing rules from RFQ to Purchase Order and outside processing setup in WIP.
- Configuring manufacturing Routings along with detailed operations and resource scheduling (BOM).
- Configuring Warehouse Management system (WMS) with Inbound & Outbound logistics, Storage and Facility management specifically staging warehouse locations in receiving hazardous storage materials (dye chemicals).
- Configuring all warehouse locations with lot control tracking system.
- Designing and configuring the material handling through LPN (License Plate Numbers).
- Creating the generation of Labeling for LPN contents along with Barcode per customer basis.
- Configuring various Quality collection plans with inspection procedures.
Confidential
Senior Application Consultant
Responsibilities:
- Performing GAP analysis and resolution for Oracle PO/OM/INV and implementing multi-org and inventory organization enterprise structure, modeling sub-inventories and locators for classifying material warehouse locations.
- Designing Product rationalization for optimal Item master and grouping strategies for appropriate item categorization within specific organization sub inventories.
- Implementing an approval hierarchy for PO and requisition documents. Training staff on the use of SPO, PPO and BPA and auto preparation of PO’s.
- Successfully implementing Requisitions, Standard, Releases and Blanket PO’s as well as Stock and Sale, Export Sale, Consignment Sale, Internal Order, Returns with Credit and without credit in Order Management.
- Designing custom workflows for order management contract process, as well for accounting generation in purchasing, while implementing price modifiers/qualifiers for various price breaks/ discounts.
- Documenting set-ups for Oracle Purchasing/ Order Management and Inventory and successfully completing two CRP’s (Modular and Integrated Testing).
- Developing month end closing procedure for Oracle Receivables, Oracle Purchasing, Oracle Accounts Payables and Oracle Inventory and liaising with the Financials team for closing financial GL books.
Oracle Order Management Consultant
Confidential
Responsibilities:
- Configuring back to back orders configuration, drop shipments process flows, ATP rules, locator control, LPN control sub inventory stocking, and receiving locations, item lot control for split, merge and bulk picking purposes.
- Creating Role/Responsibility matrix and configuring the user access with specific functionality for specific regions (around 500 new custom responsibilities).
- Developing sales orders processing with India localization and defining the transaction types with proper defaulting and workflow assignments
- Defining and attaching the price lists using Dynamic Formula’s including Assessable price lists.
- Training core users within the business process Oracle applications tasks upon roll-out.