PROFESSIONAL SUMMARY:

• Over 12 years of System Integrations experience with blend of Oracle Retail & Oracle Apps ERP knowledge, and proven track record of implementing complex Oracle Retail ERP Solutions for various retail formats
• Immense experience in Oracle ERP Systems - Oracle Retail, Oracle eBiz and WMS solutions - Oracle Retail ERP applications v9, v12, v13 & v14 - (MoM Suite - ORMS, ORPM, OReIM, ReSA. Planning - Confidential, AIP, IP, Store Systems - ORSIM, ORPOS, ORBO, ORCO). Oracle E-Business Suite - v11 & v12 (Oracle SCM - OM, Inventory Management, Pricing. Oracle Financials - Fixed Assets, Account Payables & Receivables, Manhattan and Custom WMS systems.
• Conducted numerous CRP sessions with end users and mapped AS-IS process to TO-BE business processes, designed solution for various processes in retail life cycle. Identified and documented fit gaps analysis and requirements
• Extensive experience in Blueprint / POCs, configurations, customizations, data conversion and testing of complete Retail, merchandising, supply chain and finance solutions.
• Managed end to end Performance Engineering delivery for Oracle ERP Stack - includes defining Performance test framework, approach / strategy, Perform POCs, evaluate product and recommend that fits to client technology stack, recommend performance test environment sizing and data needs for AUT, measure and report SLAs for Baseline Test, Load, Stress, Scalability and Endurance tests
• Hands on with Performance Test tools like - HP Load Runner, HP PC, AppLoader, JMeter, OATs, NMON (network monitoring tool), and Dynatrace to test the Oracle Retail & Apps solution - Batch Jobs, TIBCO Web Services, Oracle AIA interfaces - Leveraged various protocols, correlation and parameterization methods
• Excellent presentation, inter personal and stakeholder management skills - including liaising with 3rd Party vendors to align project goals, timelines, dependencies and ensure the deliverable commitments are met
• Managed Oracle implementation and large-scale test engagements - SDLC Phases includes - Analysis, Design, Build, Test (ST, SIT, End to End, UAT, Regression, etc.,), Deploy and Post Go Live Support - Delivery methodologies like Traditional, V-Model, Iterative, Agile and Hybrid with On & Offshore delivery models and known for high-quality deliverables with in budgetary targets and timelines
• Worked with top retail clients from US, UK, Europe, Asia & Middle East geographical regions, across different functional areas and technologies
• Have prepared & reviewed RFPs for various clients and participated in Orals. Good understanding of estimations, costing, contract and invoicing management process

TECHNICAL SKILLS:

ERP Packages: Oracle Retail Suite v9, v12, v13 and v14 - ORMS, ORPM, ORSIM, OReIM, Allocations, Confidential, Fusion Client, Advanced Inventory Planning (AIP), Item Planning (IP), ORPOS, ORBO, ORCO. Oracle Apps v11 & v12 - Oracle SCM - OM, Pricing, Inventory ManagementOracle Financial - Fixed Assets, Account Payables, Receivables and General Ledger, Manhattan WMS, Oracle WMS

Operation Systems: Windows NT / 2000 / XP, LINUX

Programming Languages: Unix Shell scripting

Database: Oracle DB, Oracle Exadata, MySQL, MongoDB

Integration Technologies: SOA Architecture, Oracle AIA, TIBCO and RIB (Retek Integration Bus)

Automation Tools: OATS (Oracle Application Test Suite), SOAPUI, RPAC, Junit

Performance Test tools: HP Load Runner, HP PC, AppLoader, JMeter, NMON, Dynatrace, Splunk

Utilities and Tools: Jenkins (Continuous Integration tools), SVN, UC4 Scheduler, Control+M, MS Visio

PROFESSIONAL EXPERIENCE:

Engineering Architect

Confidential, Marlborough, MA

Responsibilities:

• Partner with business, solution architects, technical architects, 3rd party vendor and program leadership to understand the objective, technology stack and timelines of the overall Planning solution (R1, R2 & R3 releases)
• Prepare and manage the transition plan for the Confidential applications and impart the functional and technical knowledge of the solution in Performance Engineering team
• Create and management of the Performance Test Strategy / Approach, timelines, environment strategy, data generation approach etc., Manage Day to day Confidential performance delivery activities
• Maintain Performance NFRs, CRs and enhancements of the Confidential applications, and prioritize the testing
• Develop Load Runner scripts, Schedule batch jobs, prepare test data sets for the performance test execution
• Ensure Online application ( Confidential Fusion Client for MUP) and batch jobs (daily and weekly) are performance tested and assess the SLA’s and recommend the tuning opportunities (infrastructure, application, or configurations)
• Collaborate with the Oracle Consulting, Infrastructure leads and solution / technical architects to discuss the tuning recommendations and plan the / prioritize the tests post changes
• Manage and drive communications with leadership, business and various stakeholders on the progress, risks / issues and upcoming plans in a daily stand ups and weekly status meetings

Technologies used - Oracle Retail Planning Suite v15 - Confidential Server, Confidential Fusion Client, Merchandise Unit Planning (MUP), Mainframes, WebLogic, Linux, Automation Tools - HP PC, HP LoadRunner, NMON, HP SiteScope, ESP batch scheduler

Oracle Retail Consultant

Confidential

Responsibilities:

• Responsible and Accountable for the end to end test delivery of overall Replenishment program (comprises of 5 projects) using V-Model, Hybrid and SCRUM methodologies.
• Provide thought leadership and governance to the Replenishment program and ensure testing delivery is managed in comply with the test standards and timelines by project test leads
• Accountable to review and confirm the test estimates, costing / pricing and assess the resource plans and enable leads to onboard the right skills at the right time
• Prepared Master Test Strategy / Approach, Test Governance model, testing standards, processes and tools and educated project teams, clients and vendors to standardize and industrialize the test methodologies and ensured the project test leads are adapted
• Develop, Review and Sign Off functional & non-functional test cases for various phases - (System Test, System Integration, End to End, Performance Testing, Regression test, conversion and Operation Acceptance tests)
• Create and Manage overall program test scope, work plan, deliverables / milestones and align the dependencies and test dates with all internal and external stakeholder and roll up to the program plan
• Performed POC for Oracle Retail - Confidential stack using Selenium Web driver, OAT, Confidential frameworks and developed hybrid test automation framework to support the organization goals
• Developed Performance test framework and created POC for Oracle Retail - Confidential stack using AppLoader, JMeter, Splunk and Dynatrace tools
• Defined test environment strategy and needs for the overall program and aligned with the Application, Solution and Platform Architect teams
• Lead day to day performance test engineering activities - running performance tests, analyzing the bottlenecks (leveraging CPU & Memory usage graphs), identify the root cause and recommend best performance optimization solution to ensure it meets defined SLA’s. Tests are Baseline, Load and Endurance tests
• Drive day - to - day test delivery and risks / issues and report the status (incl. metrics / KPIs), to the Program and Sr. Leadership weekly and participate actively in the monthly delivery reviews with QA Directors
• Accountable to ensure all test phase deliverables met the agreed exit criteria and Sign-Off by all relevant stakeholders and close the project deliverables as expected

Technologies used: Oracle Retail Planning Suite v14 - Confidential, AIP, RDF, IP, Scaling, ORMS, ORPM, ADF, RIB, TIBCO, Web Services, OATS, HP LoadRunner, PL/SQL

Oracle Functional and Test Lead

Confidential

Responsibilities:

• Key responsible to understand the different Line of Business (LOB) delivery model, processes and bring in the Accenture Test Methodologies, Tools and Assets that fits the overall test delivery model for the Oracle without compromising the testing quality
• Participate in CRP & Design sessions for implementation of R12.2 and upgrade of Oracle eBiz (from 12.1 to 12.2)
• Define Master Test Strategy for the Oracle implementation programs for different LOBs and standardized the process at Enterprise level and ensured the projects adhered to the standards
• Responsible and Accountable to deliver the end to end test phases - System Test, System Integration, UAT, Regression Test, Performance and OAT phases for the multiple Projects in Oracle eBiz implementation Program
• Detailed Test Environment Strategy and data management process to leverage across the test phases by optimizing the redundant efforts thereby cost savings
• Developed re-usable, sustainable and maintainable automation framework using HP QTP / UFT, Selenium WebDriver (Java), OATS, Junit, TestNG and SOAPUI tools for functional, Integration and regression tests for multiple roll outs
• Manage defect triage meetings and change request processes with all stake holders involved in the program
• Conducted Test audit process - TMMi, analyzed and outlined the outcome and next steps to Sr. Leadership
• Helped Oracle projects to build the robust and scalable automation framework and developed regression pack for multiple-roll outs
• Report daily and weekly test status to the Program Leadership and IT Directors, Submit the End of Test Closure Reports to the IT Change Management Leadership and participate in the GO/NO decisions
• Responsible to participate in the CRP and Design review sessions with the business and design teams and confirm the acceptance of the requirements w.r.t to testing
• Involve actively in the cutover and deployment activities for PREPRODUCTION and PRODUCTION and ensured the sanity checks, smoke tests and Operational acceptance has been completed and signed off prior to GO-LIVE

ERP Applications and Technologies used: Oracle Apps - Oracle EBS - FA, Cash Management, Payables, Receivables, General Ledger, Oracle SCM - OM, Advance Pricing, Inventory Management, Oracle WMS, Oracle SOA, AIA, HP ALM, HP Load Runner, HP UFT

Performance Engineering Lead

Confidential

Responsibilities:

• Understand objective, scope and timelines from client’s perspective and provide performance test estimates, costing and resource skill set to support the performance delivery
• Participated in solution architectural meetings to understand the system architecture – integrations, infrastructure, application scalability, data & user growth etc.,
• Analyzed and understood non-functional requirements for ORMS (Foundation and Purchasing) and ORPM (Pricing), functional areas – this is being one of the first Oracle Retail implementing on Exadata
• Defined comprehensive performance test framework, strategy / approach, best practices and provide governance to overall performance engineering delivery
• Assessed performance test and monitoring tools, Performed POC and recommend tools that would fit to the organization / client technology stack (w.r.t – Application, Integration and infrastructure)
• Created detailed work plan, identified dependencies and worked with multi-stakeholders to align the delivery dates and handover of the dependencies to enable Performance testing as planned
• Collaborate with technical architects and defined performance test environment infrastructure sizing needs
• Provided technical guidance / assistance to the team to resolve complex performance bottlenecks
• Installed and setup Performance test tools – a) HP Load Runner (HTTP, Oracle and Java protocols) and HP PC, b) SOAPUI for the Oracle Retail – Form based requirements, TIBCO Web Services, Batch jobs testing
• Co-ordinated with internal and external stakeholders to discuss the performance bottlenecks and resolution plans
• Educated clients, vendors and internal team on the Performance engineering methods, tools and processes to standardize and align on the process
• Led day to day performance test engineering activities – running performance tests, analyzing the bottlenecks (leveraging CPU & Memory usage graphs), identify the root cause and recommend best performance optimization solution to ensure it meets defined SLA’s. Tests are Baseline, Load, Stress and Endurance tests
• Responsible to track and report project progress, resource management, financial aspects, risks and issues to the leadership daily and weekly
• Managed change control processes effectively and delivered overall performance test closure reports with clear sign-off from all relevant stakeholders

ERP Applications and Technologies used: Oracle Retail v13.2 – ORMS, ORPM, Exadata x2-2, Oracle Fusion Middleware 11gR1 11.1.1.4, Oracle WebLogic Server 11g R1 10.3.3, RIB13.2.4, Oracle QA, TIBCO, HP ALM, HP Load Runner

Functional, Test and Cutover Lead

Confidential

Responsibilities:

• Conducted few CRP sessions with End Users to present the AS-IS & TO-BE processes and identified the business requirements and fit gaps (RICEFWS)
• Design solution to convert data from legacy systems to Oracle Retail Store applications – like ORPOS, ORBO & ORCO.
• Managed 4500+ MDs efforts of Test efforts with 25+ team member size spread across different regions (i.e. India, Dubai, Poland) and delivered System, System Integration and UAT testing successfully. Oracle Retail, EBS – OM & Finance solution is deployed in 100+ stores to operate the business in middle east
• Prepared Test Strategy / Approach, Test Governance model, testing standards, processes and tools and educated project, business and vendors and standardized the methodologies at enterprise level
• Developed cut-over plan jointly with the functional, technical, change management and business architects and drove the cutover activities with extensive coordination efforts. Created business contingency plan to ensure PLAN B is activities to manage unexpected situations for critical activities – e.g. handle failure of PO / SO creations, shipping & receiving, print sale receipts at POS etc.,
• Managed Post-Go Live support for a period of 8 months in liaise with business end users, business analysts, functional consultants, development teams and ensured business expectation are met by delivering the productions fixes are deployed on time
• Managed and delivered 775 MDs of Change Request efforts budgeted of $0.8 million over a period of 4 months.

Technologies used: Oracle Retail Suite, Oracle EBS Suite, Infor WMS, Java Swings, Unix Programming and Load Runner

Functional and Test Lead

Confidential

Responsibilities:

• Reviewed Proposals (RFP), Prepared Delivery Model & Governance and participated in Orals with Senior Executives
• Developed the effort estimates for the development and test phase and prepared detailed project plan and staff the right skills to deliver the new features
• Prepared and delivered Test Plan, test scenarios and cases for the functional and automation test scripts
• Implemented Test Driven Development (TDD) model to deliver the new features to ensure the quality and no impact on the existing solution in the production
• Created and reviewed the automation test scripts using the Selenium tool and Junit – Provided necessary technical assistance to the clients and team to resolve the script defects
• Execute the System Test and Regression Test suite using manual and automation test scripts in different platforms and reported defects
• Tested the APIs / Integrations and Batch processes using XML / WSDLs and tools like Ctrl + M
• Involved in defect triage meetings with the functional, development and test teams for the on time fixes
• Track the day to day operations and manage client expectations, report the project status, KPI’s and risks and issues
• Manage the resource expectations, manage conflicts, recognize and reward the resources and provide the feedback
• Participated in monthly delivery and audit meetings with the Sr. Leaderships

Functional and Test Lead

Confidential

Responsibilities:

• Managed 1200+ MDs Test efforts for Oracle Retail implementation – MOM Suite & Store Systems integration with external 3PL Logistic, Oracle Financial suite and bank applications, and rolled-out the solution across 35+ stores over a period of 10 months to help the customer to enter the Asian market
• Prepared Test Strategy / Approach, standards and setup test management tools and educated the teams across the locations ensured the best practices are adapted in the test delivery process
• Test Driven Development model is implemented to verify the reconfigured solution meets the business requirements and identify the gaps to develop
• Reviewed System functional and integration requirements for the various applications – merchandising, price management. Warehouse management, financials and reporting systems and identified testing scope
• Prepared System & System Integration Test Cases, ensured the full coverage of the requirements
• Collaborated and Managed communications with US Client Team, Delivery Team and 3rd Party 3PL Team at Hong Kong and China.
• Actively involved in preparing the development, test and production environments. Performed Operation readiness test in collaboration with Technical Architects, Development and SI teams to ensure systems are ready for go-live
• Actively involved in GO- NO-GO decision-making meetings to provide the sign-off
• Ensured solution is delivered with good quality with in the budget and timelines. Project closure with all approvals from leadership

Technologies used: Oracle Retail ERP Suite v13.2 (ORMS, ORPM, OReIM, OReSA, ORSIM, ORPOS, ORCO, ORBO,) Oracle EBS Suite – AP, AR & GL. SQL, PL/SQL, Java, Unix Programming, COGNOS v.8b, Data Stage v7.5.1, TIBCO, Web Services v6.1.0.5 and Crystal Reports v10.1.3.2c

Integration Lead

Confidential

Responsibilities:

• Lead the requirements mapping, configuration, design and development for RMS & Siebel CRM integrations.
• Participated in Analysis and Design phase to understand the business needs and documented the functional and non-functional requirements
• Responsible to review integration design documents for various business processes like item, Purchasing, Inventory control, Sales & Service Management integrating with Siebel CRM application
• Prepared Test Strategy, Test Plan, Test data and Test Environment, and performed System Integration Test execution in collaboration with multiple systems involved in the solution
• Review the technical designs and support development teams to provide any clarifications and enable dev team to build the integrations as per design
• Developed test scripts to test the TIBCO interfaces between Legacy systems, Oracle Retail and Siebel CRM applications – using SOAPUI tool
• Led day to day performance test engineering activities – running performance tests, analyzing the bottlenecks (leveraging CPU & Memory usage graphs), identify the root cause and recommend best performance optimization solution to ensure it meets defined SLA’s. Tests are Baseline, Load, Stress and Endurance tests
• Provided functional KT to the test team. Reviewed and signed off unit and system integrated test cases
• Actively involved and managed defect triage process. Supported dev team in resolving the issues where required.
• Liaised with other projects managers to align the project plans, deliverables and testing activities to ensure the dependent components are delivered on time
• Managed communications, tracked and reported the Integration delivery status to the Program / Project Managers.

Technologies used: Oracle Retail ORMS, SQL, PL/SQL, XML, TIBCO, Web Services v6.1.0.5 and Siebel CRM