SUMMARY:

• Comprehensive 20+ year experience leading cross - functional teams to deliver high value and high risk projects on time and within budget for organizations ranging from Confidential 500 companies to Confidential .
• A tactical and strategic thinker with extensive background in aligning technology to business vision through product road-mapping & business transformation projects.
• Excellent track record of improving Business relationship through communication and driving operational efficiencies & effectiveness.
• Proven track record of building high performance teams and cost-savings through continuous improvement initiatives and agile transformations.
• Skilled in leading large global teams (35+) and managing vendor relationships and technology budgets.
• Well versed in leading technology roadmap planning and delivery through all aspects of the SDLC with keen thought-leadership in agile methodology.

CORE COMPETENCIES:

• Technology Roadmap Planning Business Relationship Application Architecture Team Leadership
• Project Management Staff Planning & Optimization Cost Reduction Budget Control
• IT Governance Process Improvement Business Analysis Software Development Agile SDLC

TECHNICAL SKILLS:

Oracle Mongo SQL Server Java Struts Restful Web Services HTML/CSS/JavaScript Dojo Angular Node Mobile iOS Unix PLSQL PHP SOA ESB Oracle ERP (Finance, Manufacturing, Order Management, Pricing, Inventory, Procurement) CRM (Salesforce, RightNow) Agile Scrum PPM Tools Rally Jira DevOps (Maven, Jenkins) Source Control (Git, SVN)

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Software Engineering Manager

Responsibilities:

• Effectively oversaw project financials for $3M budget delivering millions in revenue growth (Digital Marketing products - SEO, SEM, CRM). Led development of technology roadmaps. Status reporting for the leadership and Steering Committee. Participated in Technology assessment and selection.
• Transformed relationship with Business partners through improvements in communication, collaboration and consistency in delivery.
• Coached agile teams in the adaptation and standardization of agile processes.
• Spearheaded the consolidation of order processing applications to facilitate M&A activity and deliver product rollouts & enhancements.
• Led DevOps automation initiative to optimize delivery cycle. Enhanced user experience and order processing accuracy through UI redesigns including in-line editing, auto-saves, layout changes and validations.
• Collaborated with business partners, architects and cross functional teams to develop roadmap, solution architecture and plan & release new features. Provided deployment oversight by working with Release Management and Change Management.
• Managed Production Support by resolving Incidents and Problems & Defects in accordance with SLAs.
• Managed staff performance through appraisals, mentoring and coaching of onsite & offshore staff (25+, 2 agile teams).
• Vendor Management, SOW & Contract Negotiations.

Confidential, Dallas, TX

Technology Project Manager

Responsibilities:

• Planned and directed development of Java RESTful Web Services - key component of integrated $60MM redesign of airlines reservation system that included flights, cars, and hotels for Web and Mobile Platforms, and covered over 90% of company sales - $4M, 3 agile teams, 35 resources.
• Oversaw project planning, road-mapping, execution and weekly reporting to senior leadership and stakeholders.
• Supervised and coached 3 Agile Scrum teams and 35 onsite and offshore employees, contractors and vendors.
• Directed applications of $4 million project budget, and delivered 5% under budget/time.
• Developed road maps, scopes and estimates in collaboration with solution architects and business partners and coordinated product release and deployment with Release Management and Production Support groups.
• Coordinated remediation for PCI security vulnerabilities.

Confidential, Dallas, TX

Consulting Delivery Manager

Responsibilities:

• Led enterprise architecture redesign at Cisco for order booking, pricing and returns applications to support growth initiatives and deliver cost savings.
• Executed global workshops for requirements gathering, workflow/gap analysis and critical buy-in from 100+ stakeholders.
• Managed development and support services of enterprise applications for two client engagements using Oracle EBS, Java, JavaScript, JQuery, JSP, SOA and OBIEE technologies.
• Established operations performance KPIs, metrics and dashboards leading to slashing support costs by 60% through Process Improvement and Governance initiatives. Managed project financials for annual budget of up to $4M. Implemented ITIL processes and established SLAs. Presented monthly reports to Steering Committee.
• Hired 30+ resources for the consulting practice. Mentoring, coaching & performance appraisals. On-boarded new team and motivated them by addressing their concerns.
• RFP Response, Business Case and Staffing model for 30+ client proposals.
• Developed Center of Excellence blueprints outlining organization structures, security and controls, governance and roles and responsibilities for global application support models.

Confidential, Seattle, WA

Consulting Delivery MANAGER

Responsibilities:

• Managed strategic architecture redesign of Motorola’s global business transformation project, a multi-billion dollar supply chain project that included their ordering, pricing, shipping, and returns systems. Led international workshops to consolidate 6 ERP systems.
• Identified and eliminated several local redundant systems to slash workforce by hundreds.
• Optimized 60+ business processes through requirements rationalization, workflow analysis, and gap analysis.
• Acquired buy-in from 50+ stakeholders through demonstration of a prototype.
• Oversaw business process architecture redesign and POC for shipping and manufacturing applications at Confidential .
• Developed data migration strategy. Gained critical approval from more than 30 businesses and IT leaders.

Confidential, Seattle, WA

Project Manager/ Lead Business Analyst

Responsibilities:

• Managed six Order to Billing projects, including financial systems, ordering, software activation, SAAS provisioning, CRM and billing.
• Led IT and accounting teams of up to 12 professionals through all phases of SDLC.
• Led teams using Waterfall as well as Agile Scrum methodology.
• Analyzed, configured, tested and deployed bank data integrations (auto lockbox payments, statement reconciliation, currency exchange rate, direct debit Confidential processing). Participated in the design of data warehouse and Cognos BI Reports to analyze sales, service model offering and price optimization.