PROFESSIONAL SUMMARY:

• Business Process Mappings, Analysis, Troubleshooting and business performance improvements
• Exposure to setting and maintaining the direction for end to end delivery of business transformations and strategic projects and collaboration with customers
• Involved in various customization to fit customer requirements in system and interface activities
• Business process analysis and design, application based process reengineering and process optimization
• Strong analytical, problem solving and managerial skills
• Involved in user - training of Business process, installation document and Carrying out application support activities, Requirements Gathering for Issues, Enhancements - Prepare MD50's, BR100. Facilitate User Acceptance Testing for Development tracks
• Excellent customer Engagement, presentation and analytical Skills knowledge of object-oriented concepts, analysis and design of applications architecture, implementation and maintenance of different applications
• Extensive experience in EBS with strong hand-on knowledge of several process analysis approaches/tools

TECHNICAL SKILLS:

ERP Tool: Oracle Application 11i and R12 Projects

Modules: Inventory, Purchasing, Order Management and I-procurement, BOM, Payables, Advanced Pricing, Work in Process, AME

Database: ORACLE 9i, 10g and 11g

Tools: TOAD, Oracle SQL* Plus, SQL Developer, Winscp, Putty

Operating Systems: Windows XP, Windows-98, Windows -7 and Windows -8

PROFESSIONAL EXPERIENCE:

Confidential

Environment: Inventory, Order Management, Purchasing

Responsibilities:

• Provided assistance to clients and team members in mapping business practices and designing and implementing solutions respectively
• Provided support in customizing Oracle Apps for current business
• Integrated various functions of Oracle apps into users system.
• Adhered to project standards while creating Oracle effecting strategies and troubleshooting specific issues
• Tested and drafted reports on business practice of Oracle SCM apps and fit-gap analysis
• Scheduled and operated interface units and provided system solutions
• Defining business and technological solutions which help customer design and implement new generation business processes and organization capabilities
• Preparing Business Requirement Documents (BRD100), design documents (MD050) and Test Scripts
• Solid understanding of As-Is documentation and Business Process Mapping
• Preparation of functional design for customized reports and extensions.
• Coordinated with client managers, key users and other key staff to resolve issues
• Preparation of unit & integrated test cases for CRP & UAT
• Interaction with Oracle Support team to rising SR for smooth functioning of modules

Oracle Apps Functional Consultant

Confidential

Environment: Inventory, PO, Iprocurment, OM,, I-store, and AP

Responsibilities:

• Monitoring INV, Purchasing OM and Iprocurement Global mail box on regular intervals to check if there any issue for supporting
• Understand the issue reply accordingly should be responding within given SLA time.
• Re creating the issues in case unable to find the root cause of error
• Coordination with end user application supporting team to find the Root Cause Analysis(RCA’s)
• Creation and follow up of Service Requests (SR’s) with Oracle Support Team during support phase
• Conducting weekly call to discuss on pending tickets status and how to fix the issue.
• Daily tracking pending transactions and receiving transactions This will be checked regularly and the error should be cleared.
• Daily monitor programs running to long and failed requests.
• Providing instruction and testing scenario’s to the testing team and clarifying the process flow and doubts
• Involved PMO call to present patches which needs to apply
• Involved CMS call to present SR (Service Request)
• Preparing Audit Documents
• Preparing Issue documents to progress towards the issue resolution
• Responsible for resolving issues by testing in lower Instance and migrating the solution into production.
• Involved in Weekly review Tickets call.

Oracle Apps Functional Analyst

Confidential

Responsibilities:

• Implementation of Purchasing and Order Management.
• Involved in analyse the business process, Requirement gathering and system mapping.
• Successfully implemented inventory organizations, parameters and sub inventories.
• Successfully implemented Procure to pay business cycle.
• Successfully Implemented Approval Hierarchies in purchasing.
• Maintained buyers, Approval groups and Approval assignment.
• Successfully implemented Standard Purchase order, Blanket Purchase agreements, Blanket Releases, Planned Purchase Order and Schedule Releases.
• Trained to the end users in Purchasing and Order Management

Team Member

Confidential

Responsibilities:

• Analytical, creative, and problem-solving skills
• Articulate and professional communication skills, including formal presentations, training
• Participating in daily status call with client.
• Working on Client Error Reports
• Preparing Issue documents to progress towards the issue resolution
• Business Requirement Analysis to study existing business processes of the client