SUMMARY

• Over 8 years of experience in SAP Administration, security, implementation, Solution Manager and NetWeaver administration.
• Implementation and support of SAP products like ECC 5.0/6.0(EHP 4), Solution Manager 4.0/7.0 EHP1/7.1, BW/BI 7.0, XI/PI 7.1, HCM, CRM 7.0, SRM, MDM, Enterprise Portal 7.0/7.1,CE, CPS (RedWood), and NW 2004, 2004s.
• Experience in system copy, client copy and database (Oracle, SQL Server and DB2) backup/recovery and database import/export.
• Experience in single sign-on (SSO) between SAP and external applications, transport management system and central user administration.
• Automated daily administrative activities like batch jobs, database monitoring, checking database growth and monitoring table spaces and configured the alert notifications using Solution Manager.
• Experience in configuring and maintaining the transport management system (TMS), enhanced CTS (CTS+) and resolving issues in case of errors.
• Experience in Solution Manager installation, change management request, configuration and integration with landscape satellite systems, assigning the server, database, product systems and logical components.
• Implemented various SAP standards for support solutions in Solution Manager like change management (CHaRM), business process monitoring and interface monitoring, root cause analysis (RCA), solution documentation, service level reporting, early watch reports and alerts, system administration and system monitoring.
• Experience with databases like Oracle 9i/10g/11g, SQL server and DB2 installation and administration.
• Experience in setting up central user administration (CUA) and user maintenance with UME.
• Extensively worked on user roles, profile creation/generation, modifications of user authorization objects and profile parameter changes.
• Responsible for day-to-day SAP basis administration and daily monitoring activities like analyzing ABAP dumps, update monitoring and alert monitors, system traces, lock entries, set alert threshold values and operation modes.
• Extensive experience in oracle database administration using BR* tools like BRBACKUP, BRARCHIVE, BRRESTORE and BRRECOVERY.
• Experienced in oracle database analysis, performance tuning, monitoring, table space administration and reorganization.
• Experience in administration of operating systems like UNIX, Solaris, Linux (RHEL), and Windows (2003,2008) based servers/storage systems.
• Experience in using standard security administration tools such as profile generator for authorization, profiles/roles administration (design, development, implementation),and user administration, mass user creation and maintenance.
• Experienced in installing enhancement packs (EHP), support packs/stacks OSS notes, patches and add-ons.
• Experience with implementing CUA functionality within customer landscapes, SAP authorizations, R/3 security and portal security, elimination of weak passwords and configuring system profile parameters.
• Involved in scheduling backups, archives and restoring data when required and monitoring of processes, users, disk usage, hit ratio, buffer, swap memory, free table space and. data consistency.
• Extensive hands on experience in designing interface scenarios, message interfaces, inbound & outbound interfaces, message types and mapping programs.
• Perform SAP security related task and implemented security policies and procedures.
• SAP Security maintenance (PFCG), maintained the roles for all the instance profiles in development and production systems.
• Administration of SAP user master records and various other system maintenance duties in ECC, BI, APO/CRM.
• Support day-to-day administration of user provisioning and segregation of duties other duties and responsibilities related to SAP security work as defined by management.
• Successfully executed end-to-end technical implementation projects as well as numerous cutovers for new developments.
• Excellent problem solving, analytical, technical and troubleshooting skills and experience in working with public sectors.

EDUCATION

• Masters in Computer Applications

TRAININGS AND CERTIFICATIONS

• Oracle DBA Certification
• SAP Netweaver(2004s) Certification

SKILL SET

Windows 2000/2003/2008, Sun Solaris, IBM-AIX, HP-UNIX and Linux (Red-Hat, Suse)

ERP Tools

WAS 6.x, 7.x, Net Weaver 7.0, ECC 5.0, 6.0, CRM 7.0, SCM, ITS, EP, Solution Manager 4.0/7.0/7.1,XI/PI, BI/BW, SRM

Programming Skills

ABAP/4, Java, C, C++, VC++, COBOL, VB 6, UNIX Shell Programming

Databases

Oracle 8i/9i/10g/11g, SQL Server 2005/2008, DB2

Web Technologies

HTML, DHTML, CSS, XML, Java Script, VBScript, PHP

Networks

TCP/IP, DSL, WLAN, ISDN, DHCP, Firewall

Chronology Of Experience

Client: Confidential
Duration: June 2011 to Till Date
Title: SAP Basis Administrator

Description:
Responsible for SAP system landscape administration and support of SAP ECC 6.0(EHP 4) system and CRM, XI/PI 7.0, BW/BI 7.0, LSO, EP 7.0 and Solution Manager 7.0 EHP 1

Responsibilities:

• Daily administrative activities such as alert monitoring, scheduling periodic jobs, background processing, R/3 buffer monitoring (CCMS), database monitoring and system logs.
• Performance tuning like analyzing hardware bottlenecks(CPU,Main Memory), analyzing read/write problems(I/O) and other checks with the operating system monitor.
• Setting up TMS and transports between systems/environments, Central User Management of user roles, authorizations and profiles, client administration and maintaining RFC connections, user deletion, locks and restriction.
• Responsible for the background job management, operation modes, profile management, buffer management and transport management in SAP landscape and other areas in SAP basis administration.
• Spool administration like printer configuration, solving printer errors, cleaning the old spool requests by running appropriate reports.
• Database administration like table space administration, adding data files if required using BR*Tools, reorganization of table spaces and scheduling online/offlinebackup, redo log backup and maintaining the restore and recovery procedures using BR* tools.
• Responsible for designing the solution manager for project administration, project setup, configuration, test plan management and system landscape management.
• Responsible to collect and analyze all system monitoring data for recommendations and problem analysis from SolutionManager and Installation and configuration of Solution Manager system.
• Customized organizers, transport change requests between different clients and used STMS to import change requests, applying OSS notes and opening remote connections to SAP.
• Performance tuning, monitoring the database, analyzing memory management and analyzing work processes.
• Responsible for daily monitoring of all production and non- production systems from Solution Manager and to clean up spool jobs, printer jobs, scheduling background jobs and batch input logs.
• Involved in the architectural work of SMD (Solution Manager Diagnostics) with the SAP Web AS ABAP and SAP Web AS JAVA.
• Installation and configuration of change management and service desk in Solution Manager system.
• Responsible for early watch reports, locating the critical issues and making necessary changes andapplying support packs & add-ons.
• Used Willy Introscope for performance analysis and optimization and to identfiy any bottlenecks for java system.
• Responsible for Solution Manager diagnostics agent setup and Wily Introscope agent setup for managed system monitoring.
• Configured system adminstration and system monitoring, auto alerts for satellite systems in Solution Manger and generated the alerts in Solution Manger.
• Automated daily administrativeactivities including batch jobs, database monitoring, checking database growth and monitoring table spaces with alert notifications using Solution Manager.
• Installation and performance tuning of SAP systems and database (Oracle) and daily administrative tasks.
• Configured Solution Manger for root-cause analysis, alert notifications and manage/monitor satellite systems.
• Managed SAPR/3instances such as start/stop, profiles, authorizations, buffer synchronization, configuring and setup of transports using TMS, SAPlogon utilities, creating change requests, working with workbench organizer tools, setup of SAP routers and implementing early watch reports.

Environment: RedHat Linux, Oracle 10g/11g,ECC 6.0(EHP 4), SRM, XI/PI 7.0, CRM, BW/BI 7.0, MDM, EP 7.0 and Solution Manager 7.0 EHP 1/7.1.

Client: Confidential
Duration: Aug 2009 to May 2011
Title: SAP Basis Consultant

Description:
Responsible for SAP system landscape administration and support of SAP ECC 6.0 system and SRM, SCM, CRM, XI/PI 7.0, BW/BI 7.0, HCM, CRM, EP 7.0 and Solution Manager 7.0 for a Medical devices company.

Responsibilities:

• SAP performance tuning like analyzing hardware bottlenecks(CPU,Main Memroy), analyzing read/write problems(I/O) and other checks with the operating system monitor.
• Setting up TMS and transports between systems/environments. Central User Management of User roles, Authorizations and Profiles, Client administration and maintaining RFC connection, User deletion, Lock and restriction.
• System monitoring for production systems using various t-codes such as SM50, SM12, SM13, DB01, ST03, ST22, SM21, DB02, ST04, ST06, ST02, DB12, DB13, SP01, PU12, and RZ03.
• Responsible for the background job management, operation modes, SAP profile management, buffer management and transport management in SAP landscape and other areas in SAP basis administration.
• SPOOL administration like printer configuration, solving printer errors, cleaning the old spool requests by running appropriate reports (RSPO1041).
• Involved in creating configuration user and maintain user for communication with SAP service and support in Solution Manager.
• Maintain all the system profiles in development and production systems and scheduled jobs in background to cleanup spool requests, dumps, batch-input sessions, background jobs.
• Database administration like table space administration, adding data files if required using BR*Tools, reorganization of table spaces and scheduling online/offlinebackup, redo log backup and maintaining the restore and recovery procedures using BR* tools.
• Daily administrative activities such as alert monitoring, scheduling periodic jobs, background processing, R/3 buffer monitoring (CCMS), database monitoring and system logs.
• Responsible for designing the solution manager for project administration, project setup, configuration, test plan management and system landscape management.
• Responsible to collect and analyze all system monitoring data for recommendations and problem analysis from Solution Manager.
• Using DBACOCKPIT for database monitoring for a simple and streamlined functionality.
• Responsible for daily monitoring of all production and non- production systems from Solution Manager and to clean up spool jobs, printer set up, scheduling background jobs and batch input logs.
• Customized organizers, transport change requests between different clients and used STMS to import change requests, applying OSS notes and opening remote connections to SAP.
• Responsible for early watch reports and locating the critical issues and making necessary changes.
• Performance tuning like monitoring the database, analyzing SAP memory management and analyzing SAP work processes.
• Involved in the architectural work of SMD(Solution Manager Diagnostics) with the SAP Web AS ABAP and SAP Web AS JAVA.
• Responsible for early watch reports, locating the critical issues and making necessary changes andapplying support packs & add-ons.
• Used Willy Introscope for performance analysis and optimization and to identfiy any bottlenecks.
• Involved in providing authorizations, access to landscape management and access to system monitoring under Solution Manger.
• Automated daily administrative activities include batch jobs, database monitoring, checking database growth and monitoring table spaces with alert notifications using Solution Manager.
• Installation and performance tuning of SAP systems and executed numerous database upgrades (Oracle), database migrations for unicode system.
• Extensive knowledge in SAP R/3 security troubleshooting (SU53, ST01, SUIM, and ST22).
• Configured Solution Manger for root-cause analysis and alert notifications and manage and monitor hetrogeneous system.
• Managed SAPR/3instances such as start/stop, profiles, authorizations, buffer synchronization, configuring and setup of transports using TMS, SAPlogon utilities, creating change requests, working with workbench organizer tools, setup of SAP routers and implementing early watch reports.

Environment: HP-UNIX, Oracle 10g,ECC 6.0, SRM, XI/PI 7.0, BW/BI 7.0, CPS by RedWood, HCM, EP 7.0 and Solution Manager 7.0.

Client: Confidential
Duration: June 2008 - July 2009
Title: SAP Basis Consultant

Description:
Support and administration of SAP ECC 6.0 system and XI/PI 7.0, CRM, SCM, BI 7.0, EP 7.0 and Solution Manager 7.0.

Responsibilities:

• Applied support packages for ABAP and JAVA Stack and update the database and system statistics for better performance.
• Configuration of early watch session activities and re-organize online/offline and redo log backups for production and non-production.
• Responsible for the database administration like backup, restore and recovery also collect and analyze all system monitoring data for recommendations and problem analysis.
• Responsible for scheduling client copies, scheduled outages of SAP servers, user management (Roles and Profiles) and Logon groups.
• Provided support for user maintenance, roles/profile maintenance using profile generator (PFCG).
• Portal security, user management, development of portal roles, worksets, iViews and pages.
• Configured SAP applications for IDOC and RFC communications and configuring adapters (HTTP, SOAP, IDOC, RFC, File, Proxy, etc.)
• Worked on creating the custom object class and objects also (SU21) and SAP check indicator defaults, field values, and maintained check indicators for transaction codes using (SU24) for authorization objects.
• SAP security maintenance (PFCG), user maintenance (SU01), table protection (SE54) and user maintenance, roles/profile maintenance using profile generator.
• Responsible for the background job management, operation modes, SAP profile management, buffer management and transport management in SAP landscape and other areas in SAP basis administration.
• Monitoring the user ticket queue for production issues related to SAP security and userauthorization problems using SU53 and system trace (ST01).
• Experience in SPOOL administration like printer configuration, solving printer errors, cleaning the old spool requests by running appropriate reports (RSPO1041, 1043).
• Set up the transport management system (TMS) and assist in troubleshooting any technical issues with transports and CCMS monitoring for preventive check / maintenance of the production development and mirror system.
• Responsible for performance tuning like workload monitor, performing workload analysis and application monitor like user profiles, load per SAP application module and SAP buffers.
• Applied support packages/add-ons/OSS notes at application level and kernel upgrades on quarterly basis and keep the SAP system updated.
• Involved in background job maintenance, finding the reasons of failure and finding the appropriate solution to solve them.
• Experience in client administration like creating client, client copies (Local, Remote, Export/Import).
• Responsible for managing database instance, backing up and restoring database and system statistics for better performance.

Environment: Red-hat Linux, Windows Server, ECC 6.0, DB2, SQL Server, Oracle 9i/10g, BW/BI 7.0, Solution Manager 7.0 and Enterprise Portal 7.0

Client: Confidential
Duration: Mar 2007 - May 2008
Title: SAP Basis Consultant

Description:
Project task is to carry out the critical activities like capacity planning, sizing, estimation for any changes to be applied in the system and coordinating the smooth cutover of systems/releases into production. It also involved the development and periodic review of disaster recovery plans as well as application recovery strategies, backup and version upgrade and maintenance of the system.

Responsibilities:

• Responsible for user creation/deletion/locking/restriction and user roles and authorizations.
• Experience insetting up the Transport Management System (TMS) and assist in troubleshooting the technical issues with transports.
• Involved in CCMS monitoring for preventive check / maintenance of the production development and mirror system.
• Responsible for database tuning and maintenance including planning and execution of system maintenance tasks, transportation of developments between environments.
• Daily monitoring of user management, transport system, patches, and upgrades, backup and restore, archiving, disaster recover and security.
• Responsible for printer configuration and spool administration, OSS service support, ABAP dump analysis and OSS notes search and implementation.
• Experience in implementing authorization objects for transactions, document types for authorization objects, change, create, view authorizations, profile generator and updating profiles, creating profiles, adding users, modifying profiles.
• Remediation of segregation of duties within SAP implementation, profile generator (PFCG), role creations, modifications, and user administration.
• SAP performance tuning like analyzing hardware bottlenecks(CPU,Main Memroy), analyzing read/write problems(I/O) and other checks with the operating system monitor.
• Developed daily/weekly and monthly checklist for end users in SAP database and windows system in conjunction with housekeeping jobs.
• Experience in design, configuration and implementation of SAP NetWeaver XI and PI integration.
• Involved in security procedures for user creation maintenance and migration in client-specific user administration model and central user administration (CUA).
• Co-ordination, evaluation and implementations of going live and early watch sessions and recommendations. setting up SAProuter and using SAPNet.
• Using Change Request Management (ChaRM) in Solution Manager supported Implmentaion project by managing changed within landscape.
• Used Profile Generator for creation and maintenance of roles (activity groups) according to business requirements and using SAP supplied user role templates.
• Worked on changemanagement with CTS strategies to facilitate the transports (TMS) from DEV to QAS and PRD systems.
• Experience with DB2 and SAP ECC 5.0 and sync database for the performance tuning with the available systems like primary database server and stand by database server.
• Responsible for analysis and upgrade of existing roles and profiles includes transporting single composite and derived roles manually within and outside transport landscape.
• Used STMS system to transport the objects from development to QA and then to production and monitored the user ticket queue for production issues related to SAP security.

Environment: IBM AIX, Windows Server, SQL Server, Oracle 9i/10g, XI/PI, Enterprise Portal and Solution Manager 7.0.

Client: Confidential
Duration: Jan 2006 - Feb 2007 Title: SAP Basis Consultant Description:

The project required to carry out the SAP system security and administration which includes monitoring systems for system logs verification, database growth process and lock entries as well Planning and implementation of support packages and OSS messages for relevant releases.

Responsibilities:

• Responsible for problem analysis,daily monitoring and troubleshooting security Issues.
• Applied support packages for ABAP and JAVA stack and Monitoring the upgraded SAP system for performance and tuning.
• Configuration of pre earlywatch session activities and re-organize online/offline and redo log backups for production and non-production.
• Spool administration like configuring printers and trouble-shooting, spool request, deleting old spool jobs and working with temse objects.
• Responsible for scheduling client copies, scheduled outages of SAP servers, user management (Roles and Profiles) and logon groups.
• Performed background job management, operation modes, SAP profile management, buffer management and transport management in SAP landscape and other areas in SAP basis administration.
• Carried out SAP kernel upgrades in all SAP systems and involved in dailyperformance monitoring of all production environments.
• Responsible for performing system copy and system refresh and Upgrades.
• Defined and tested recovery scenarios,planned and executed database exports / imports and database copies to create new instances.
• Installed and configured Solution Manager, XI 3.0,BW 3.5, EP 6.0, SCM 4.0, CRM 5.0, SRM 4.0, BI 7.0.
• Experienced in implementation/installation of ITS 6.2 and monitoring systems for system logs verification, ABAP short dumps, database growth process overview, background jobs updates, lock entries alerts and missing indexes.
• Created authorization objects to control user access to infocube data and maintain java parameters using config tool and visual administrator.
• Setup and refined CCMS thresholds and parameters for system performance and resources and executed client exports and imports as well as copies.
• Experience in data migration and advanced system tuning for the data load and securityprocedures for user creation maintenance and migration in client-specific user administration model and central user administration (CUA).
• Used profile generator for creation and maintenance of roles (activity groups) according to business requirements and using SAP supplied user role templates and analysis and upgrade of existing roles and profiles.
• Worked on transporting single composite and derived roles manually within and outside transport landscape.

Environment: IBM-AIX, Windows 2000,DB2 and Oracle 9i, Business connector, EP 6.0, SCM 4.0 and SRM 4.0.

Client: Confidential
Duration: Nov 2004 - Dec 2005
Title: SAP Basis Consultant

Description:
The administration and monitoring on existing SAP 4.6C system running on Windows 2000 server with oracle database. As a SAP administrator is monitoring of all production environments and security analysis. The project work also includes SAP system tuning, design including backup and recovery strategies. Involved in batch scheduling, spool administration, user management and administering the transport management system.

Responsibilities:

• Daily system monitoring and performance tuning and administered & monitored SAP 4.6C running on Windows with Oracle database.
• Setup and refined CCMS thresholds and parameters for system performance and resources and carried out SAP Kernel upgrade in all SAP systems.
• Plan and implement SAP installations, upgrades and fixes and worked with functional team leads to define the new transactions.
• Daily performance monitoring of all production environments and management of users, authorizations and profiles.
• Problem analysis and troubleshooting security Issues.
• Applied support packages for ABAP and JAVA Stack and monitoring the upgraded SAP system for performance tuning.
• Configuration of earlywatch session activities and re-organize online/offline and redo log backups for production and non-production.
• Spool administration like configuring printers and trouble-shooting, spool request, deleting old spool jobs and working with TemSe objects.
• Responsible for scheduling client copies, scheduled outages of SAP servers, user management (Roles and Profiles) and logon groups.
• Performed background job management, operation modes, SAP profile management, buffer management and transport management in SAP landscape and other areas in SAP Basis administration.
• Carried out SAP kernel upgrade in all SAP systems and involved in dailyperformance monitoring of all production environments.
• Responsible for correction and transport system, batch scheduling, security, and spool administration and user and client security for a productive HR environment.
• System tuning and design, including backup and recovery strategies and create and modify single roles, composite roles and derived roles by using PFCG.
• Planned and Installed SAP enterprise portal, XI software installation, support packs and upgrades on latest NW stack.
• Used STMS system to transport the objects from development to QA and then to production and monitored the user ticket queue for production issues related to SAP security.
• Troubleshoot user authorization problems using SU53 and system Trace (ST01) and administered transport management system (TMS)
• Applied support packs, add-ons and implemented OSS notes.

Environment: IBM-AIX, Windows 2000 Server, SQL Server and Oracle 8/9i data base, Solution Manager and SAP 4.6C.

Description:
The project required to carry out analysis of the roles and security authorizations and to advice on streamlining the security profiles of the client.

Responsibilities:

• Testing the installation Process and Constitution of SAP Products using installation tools SAPINST
• Testing the usability and Performance and function of the installed products and involved in activities of system administration.
• Execution of Homogeneous and Heterogeneous copies of the systems using different methods of data transfers.
• Performed daily system checks, verifying the Database backup and archive log backup and monitored the client landscapes (R/3, BW and CRM), alert monitoring using BMC PATROL and talking required action.
• Performance tuning of the systems and Database in the landscape and SAP Administration includes Logon Load balancing by configuring and maintaining logon groups.
• SPOOL administration like Printer Configuration, Solving printer errors, cleaning the old spool requests by running appropriate reports.
• Responsible for User creation/deletion/locking/restriction and user roles and authorizations.
• Experience in setting up the Transport Management System (TMS) and assist in troubleshooting the technical issues with transports.
• Involved in CCMS monitoring for preventive check / maintenance of the production development and mirror system.
• Responsible for database tuning and maintenance including planning and execution of system maintenance tasks, transportation of developments between environments.
• Security administration like User Master Maintenance, Creating roles, adding authorizations to users upon client requests, Transporting roles across the landscape.
• Background Job Maintenance, finding the reasons of failure and finding the appropriate solution to solve them and making sure SAP standard jobs running fine and Operation Modes maintenance and changing the profile parameters according to the requirement.
• Maintained and monitored RFC connections, Client administration including client creation, local client copy, remote client copy, client export/import and Deleting client.
• Database administration like Table space Administration, adding data files if required using SAPDBA, Reorganization of table spaces.

Environment: Windows 2000 Server, Oracle, and SAP R/3