PROFESSIONAL SUMMARY

• SAP Certified in My SAP SCM Order fulfillment ECC 5.0.
• RUN SAP Certified Consultant in Change Control Management.
• Experienced SAP Functional consultant with 14 +years of total Business & IT Consulting experience.
• Around 10 +years of SAP SD Global experience that spans US, Kuwait, and India.
• Worked with prestigious clients like Infinera, Cornel University, Intuitive Surgical, SanDisk, Olam International, Genentech, Chevron, Henkel, Rittal, Textron, Netafim, Essa Hussain, and Hindustan motors.
• Implemented 4 full life cycle implementations and served as team lead in 2 implementations.
• Worked with SAP ASAP methodology.
• Have experience in Implementation, Enhancement projects, production support, CIN Roll outs primarily in SAP R/3 SD module on 4.6c,4.7,ECC 5.0 and ECC 6.0
• High level integration experience with MM, and FI modules and good knowledge in core SD Business processes, Sales order process, availability check, ATP, shipping, billing, Credit management, pricing and rebate agreements and variant configuration, Credit card processing.
• Have good working knowledge on Special orders like Third party, Consignment, Contracts, Intercompany billing and Inter company Stock transfer order process.
• Extensive work experience with pricing in the area of customized field addition to field catalog, pricing routines and access optimization.
• Have exposure to Vistex rebates and chargebacks
• Have good exposure to IS Oil TSW
• Good working knowledge with, Electronic Data Interfaces and IDocs which includes working with message types, message control, Partner profile, error handling, Archiving.
• 4 years of strong sales experience that helped very well to understand supply chain requirements of the clients.
• Extensive experience in writing functional specification documents in order to cash business process.
• Client interaction, Implementation, Configuration, Preparation and testing prototypes etc.

Client: Confidential,Sunnyvale, CA. April 2012-till date
Role: OTC BPA

• Facilitating the process design change meeting as and when required in the functional point of view
• Assisting and guiding the BPA For Data conversion activities
• Facilitating Training for Core users and Super users
• Facilitating the business users for integration and UAT
• Creating issues identified and Monitoring and tracking issues status from SharePoint
• Participating in the project status meeting and providing track status as of date
• Supporting business user for issues raised after go live as part of hyper care

Client: Confidential,Manhattan, NY. FEB 2012-April 2012
Role: OTC SME

• Responsible For Project plan preparation
• Identifying the requirements from Workshops conducted with Physicians Organization and Accounts receivables Department
• Responsible for ASIS and TOBE preparation
• Responsible for gap analysis and Business blue print preparation
• Responsible for New business process design for contracts to cash and its pricing.
• Responsible for the Proto typing for the new business process business presentation
• Responsible for configuration SD business processes in ATS implementation
• Responsible for Functional spec for Smart forms required for invoice
• Providing support to the technical member for Development
• Responsible for Unit testing, integration testing, regression testing and resolution of UAT issues
• Responsible for cutover activities

Client: Confidential,CA. Aug 2011-FEB 2012
Role: OTC SME

• Responsible For requirement gathering from Workshops conducted for Japan and Korea roll out
• Responsible for Business blue print preparation and gap analysis
• Responsible for New business process design for OTC intercompany billing and intercompany STO process
• Responsible for Pricing for intercompany invoice and STO process pricing
• Responsible for the Proto typing for the new business process business presentation
• Responsible for configuration SD business processes in relation with Japan and Korea
• Responsible for Functional spec for Smart forms required for Japan and Korea
• Providing support to the technical member for Development
• Responsible for Unit testing, integration testing, regression testing and resolution of UAT issues
• Responsible for cutover activities

Client:Confidential,CA. April 2011-July 2011
Role: OTC functional Lead

• Responsible in providing team with the company’s vision and the objectives of project.
• Create an environment oriented to open communications, creative thinking, cohesive team effort and workplace trust.
• Manage, train, and help the support team members on the Business Flow and Functionality of the respective Module.
• Attempt to achieve team consensus and create win-win agreements wherever possible
• Lead problem solving and collaboration by open discussions focused and ensure decisions lead toward closure
• Assure that all team members have the required education and training to effectively participate on their assigned roles.
• Lead creativity, risk-taking, and continuous improvements in workflow
• Discuss the critical incidents and Exchange the knowledge with all the team members and make them aware of all the situations.
• Observing the Workloads on the individual Team members and closely monitor the performance, handling of tickets of each individual team member and guide them whenever required.
• Assigning all types of tickets to each and every team members, so that expertise the team members in all the areas of the module.
• Try to reduce the Aged incidents backlog and try to resolve the incidents with in SLA.
• Maintaining all the projects metrics reports and providing to the client and management team whenever required
• Conducting the meetings with onsite team and team memebers in order to gain the process knowledge.
• Provide status reporting of team activities against the program plan or schedule.
• Along with the lead responsibilities am also responsible for day to day activities of resolution for High priority tickets on credit management, ATP availability check, shipping, order processing, billing, BOM, EDI, IDocs and Pricing.
• Issues related to with 3PL,Arvato, modus which includes working with message types, message control Partner profile error handling, Archiving

Client: Confidential, CA. Dec 2010 to March 2011
Role: SD Consultant

• Responsible for requirement gathering as part of global harmonization process
• Part of cross functional discussions during entire tenure of the project with client
• Responsible for Business Process Definition and Documentation
• Responsible for the Prototyping of various business processes, contracts, sales orders, shipping activities of delivery, picking ,packing and transportation and invoices according to gathered requirements at high-level
• Responsible for Country template and Color coding sheet and preparation of Visio diagrams for business process
• Responsible for obtaining approvals for defined business process from business Users

Client: Confidential,Genentech SFO, CA July 2010 to Dec 2010
Role: OTC Team Lead

• Responsible for requirement gathering as part of BBP
• Part of cross functional discussions during entire tenure of the project with client as well as internal team
• Responsible for URS,FRS Preparation and documentation as per SQA Standards
• Responsible for the Config document preparation and configuration of SAP SD for various business process and basic functions
• Responsible for Pricing configuration and rebates
• Responsible for the master data upload
• Responsible for Offshore and onsite coordination
• Responsible for the FS preparation and development testing
• Responsible for the Test script preparation as per QC script norms
• Responsible for the unit testing of all SD relevant developments and SD config
• Responsible for pricing configuration including custom field addition to field catalog and configuration of condition technique for various process
• Part of Integration testing and responsible for the issue fixing
• As part of order to cash responsible for credit card process mappings

Client: Confidential,EDM San Roman, CA Jan 2010 to July 2010
Role: IS Oil TSW & SD Consultant

• Responsible for ZDEF_SEAL enhancement testing
• Troubleshoot nomination and ticketing issues
• Responsible for addressing the issues raised by the users
• Closely interacting with the users to get inputs required to resolve issues
• Obtaining the approvals for the changes(developments) required for any issues
• Responsible for initial testing for changes and documenting the result
• Responsible for the documentation of changes done
• Providing the functional support to the tech people when ever required
• Responsible for the deliverables from TSW

Client: Confidential,Wilmington, DE. April 2008 to Nov 2009
Role: OTC Functional Lead Consultant

• Involved in the business blue print and realization phases
• Responsible for preparation of ASIS process documents by understanding client’s business processes.
• Responsible for conducting workshops with order to cash Corporate Process Owner to gather requirements and to document it in CSAP data base
• Responsible for the preparation of TOBE business process maps documented in CSAP database for further approval from the CPO’s
• Responsible for GAP analysis and to document the gaps in database.
• Preparation of GAP resolution approach and need to get the acceptance from business.
• Preparation of Business blue print
• Expertise in writing functional specifications for the requirements.
• Closely work with the ABAP developer in developing solution.
• Execute the test cases for unit test and document the results.
• Present the implementation to the CPO’s and BPO’s and close the process after obtaining appropriate sign-offs.

Client: Confidential, India. Feb 2008 to Mar 2008
Role: OTC Functional Lead Consultant

• Responsible for modification of order to cash pricing procedures for taxation
• Responsible for understanding the client’s requirement, to create and to incorporate the required conditions to the respective pricing procedures to run as per 2007 budget requirement.
• Modifying tax codes as per the requirement.
• Prepared functional specifications for relevant output types and worked closely with developer for solution.
• Executed the test cases for unit test, integration test and document the results.
• Present the implementation to the core team and close the process after obtaining appropriate sign-offs.

Client: Confidential, Bangalore, India. Sept 2007 to Dec 2007
Role: SD Functional Consultant

• Involved in the business blue print phase and Responsible for understanding the client requirement in order to cash business process for CIN configuration
• Guiding and assisting the team of German consultants in understanding CIN by conducting work shops
• Participating in the workshops to guide consultants to understand Indian business taxation scenarios
• Providing assistance to the consultants in requirement gathering and preparation of business blue print
• Interacting with core users to understand their specific requirements in order to rollout CIN

Client: Confidential,Kuwait. Kuwait. April 2007 to Aug 2007
Role: SD Functional Consultant

• Involved in the realization phase and Responsible for the customization order cash business scenario
• Responsible for customization of enterprise structure sales organization, distribution channel, division and sales area
• Customization of material master, customer master, customer account groups, no range assignment and partner determination.
• Configured sales, delivery, billing documents for various Orders to cash business processes and established links with item categories and schedule line categories.
• Responsible for Credit card process mapping
• Configured copy control as per the clients requirement
• Configured plant assignments with shipping point and shipping point determination
• Customization of order to cash pricing procedure includes pricing procedure determination, condition technique, condition types, access sequence and condition table and rebates.
• Configured credit management as per the client’s requirement.
• Configured Availability check for regular business process scenarios.
• Configured output types and wrote functional spec for output layouts and also worked closely with developers for solution.
• Participated in unit test and integration test
• Supported in the USAT and resolving the issues
• Present the implementation to the core team and close the process after obtaining appropriate sign-offs.
• Prepared user training documents

Client: Confidential, India. Bangalore, India. Jan 2007 to March 2007
Role: SD Functional Consultant

• Involved in the business blue print phase
• Responsible for preparation of ASIS process documents by understanding client’s business processes.
• Responsible for conducting workshops with Corporate Process Owner to gather requirements and to document it in CSAP data base
• Responsible for the preparation of TOBE business process maps documented in CSAP database for further approval from the CPO’s
• Responsible for GAP analysis and to document the gaps in database.
• Preparation of GAP resolution approach and need to get the acceptance from business.
• Preparation of Business blue print

Client: Confidential, India. Baroda, India. Sep 2006 to Dec 2006
Role: SD Functional Consultant

• Responsible for understanding client’s business processes and to gather requirements from the Netafim global SD team.
• Responsible for creation and modification of their pricing procedure per Indian taxation including creation of conditions access sequence condition table and tax codes.
• Performed unit test and integration test documented the results.
• Supported in the USAT and resolving the issues
• Present the implementation to the core team and close the process after obtaining appropriate sign-offs.
• Prepared user training documents

Client: Confidential,India. Chennai, India. June 2006 to July 2006
Role: SD Functional Consultant

• Responsible for understanding client’s business processes and to gather requirements.
• Responsible for creation and modification of their pricing procedure per Indian taxation including creation of conditions access sequence condition table and tax codes.
• Performed unit test and integration test documented the results.
• Supported in the USAT and resolving the issues
• Present the implementation to the core team and close the process after obtaining appropriate sign-offs.
• Prepared user training documents