SUMMARY

• Around 8 years of experience in SAP Basis/ Netweaver Administration of which 5 years of Extensive experience in Netweaver systemswith emphasis on Implementation and day - to-day support.
• Involved in the full cycle Implementation, Upgrade and Support of SAP R/3, ECC 5.0/6.0(EHP 4)/6.0 EHP5/6.0 EHP6, Solution Manager 7.0/7.0 EHP1, BW/BI 7.0, XI/PI 7.1, CRM 7.0, SRM 4.0, SCM/APO 7.0, SMP 3.0, MII 15.0 Enterprise Portal 7.02 and NW 2004/2004s/07, E - Recruiting EHP 6 NW 731 upgrade.
• Involved in planning and implementing Upgrade from version SAP R/3 4.7 EE to version ECC 6.0.
• Experience in Full Cycle implementation PPM 5.0, Gateway FIORI 7.4.
• Experience in upgrade of SAP NetWeaver Portal 7.31, MII 15.0, E Recruit EHP 6 NW 731
• Configured Single Sign-on on EP7.0 using SAP Logon Method with various SAP backend systems.
• Having experience on SUM tool.
• Experienced in performing Oracle Upgrade form oracle 10g(10.2.0.5) to 11g (11.2.0.3.0 ) and from oracle 11.2.0.3 to 11.2.0.4 on different Sap landscapes such as PPM 5.5, PI 7.11, ECC, MII 14.0 and BW 7.0 under AIX 6.1 and AIX 7.1 environment.
• Automated daily administrative activities like batch jobs, database monitoring, checking database growth and monitoring table spaces and configured the alert notifications using SAPSolution Manager.
• Experience in configuring and maintaining the transport management system (TMS) and enhanced CTS (CTS+).
• Experience in Solution Manager configuration and integration with landscape satellite systems, assigning the server, database, product systems and logical components.
• Installation and administration experience with Oracle 9i/10g/11g.
• Responsible for day-to-day SAP basis administration and daily monitoring activities like analyzing ABAP dumps, update monitoring and alert monitors, system traces, lock entries, set alert threshold values and operation modes.
• Experience in oracle database administration using BR*tools BRBACKUP, BRARCHIVE, BRRESTORE and BRRECOVERY.
• Expertise in OS administration, performing Kernel upgrades, Applying patches to the system, Applying OSS Notes, Spool administration.
• Experience in oracle database analysis, performance tuning, monitoring, table space administration and reorganization.
• Experience in using SAP applications on operating systems such as UNIX, AIX, Linux, and Windows (2003,2008) based servers.
• Experienced in installing enhancement packs (EHP), support packs/stacks OSS notes, patches and add-ons.
• Involved in scheduling backups, archives and restoring data when required and monitoring of processes, users, disk usage, hit ratio, buffer, swap memory, free table space and data consistency.
• Experience in setting up early watch reports, locating the critical issues and making necessary changes andapplying support packages/stacks, oss notes and add-ons.
• Spool administration like configuring printers and trouble-shooting, spool request, deleting old spool jobs and working with temse objects.
• Experience in ALE configuration.
• Performance tuning such as monitoring the database, analyzing SAP memory management and analyzing SAP work processes.
• Experience in system copy, client copy and database backup/recovery and database import/export.
• Extensively perfosrmed java administation in Portal Applications using tools such as Visual Administrator, Config Tool, NetWeaver Administration and SLD.
• Performed online/offline Database Backups using Oracle RMAN tool.
• Comfortable working after-hours planned maintenance and24/7 on-callsupport model.

TECHNICAL SKILLS

Operating Systems: Windows 2003/2008, Sun Solaris, IBM-AIX, HP-UNIX and Linux (Red-Hat, Suse)

ERP Tools: Net Weaver 7.0, ECC 5.0, 6.0, CRM 7.0, SCM, ITS, EP, Solution Manager 4.0/7.0/7.1,XI/PI, BI/BW, SRM, SMP 3.0, MII 14.0, Environment Compliance 3.0

Programming Skills: ABAP/4, Java, C, C++, COBOL

Databases: Oracle 8i/9i/10g/11g, SQL Server 2005/2008, DB2, HANA 1.0 SP09

Web Technologies: HTML, DHTML, CSS, XML, Java Script, VBScript, PHP

Networks: TCP/IP, DSL, WLAN, ISDN, DHCP, Firewall

PROFESSIONAL EXPERIENCE

Confidential - CA

SAP BASIS Administrator

Responsibilities:

• Maintain multiple landscapes (Devp, QAp, PRD, DEVm, QAm, TST, SBX, Tech Sandbox and TRN) and Support different releases (from R3 4.0 to R3 SAP NetWeaver 7.4). Provide round the clock support during go-lives. Work on SMC Work orders and Incident tickets assigned to SAP Basis queue and provided backline support to meet SLA’s depending on Priority (Low, Medium, High and Critical ) of the Incident ticket to restore/resolve the service/issues. Support on call rotation (Primary/Secondary) and also provide support during outage/ period maintenance windows.
• Major Full life-cycle implementations:
• Performing Full Life cycle implementation of SAP Product and Profile Management system (PPM 5.0) using Software Provisioning Manager (SWPM) tool on AIX 7.1 and Oracle 11g environment.
• Involved in the Full life cycle implementation of Environmental Compliance 3.0 and SAP Netweaver Gateway 7.4
• Participated in Maintenance Life cycle implementation of SAP Manufacturing Integration and Intelligence (MII 14.0)
• Major Upgrade implementations:
• Performed yearly Support pack upgrades on dual stack, ABAP and JAVA system such as SAP NetWeaver Process Integration (SAP PI), SAP Supplier Relationship Management (SRM), SAP Catalog Content Management (CCM), SAP E-Recruiting, SAP Governance, Risk, and Compliance (GRC) and SAP Manufacturing Integration and Intelligence (MII) using Software Update Manager (SUM), tool and SPAM.
• Involved in E - Recruiting EHP 6 NW 731 upgrade, SAP NetWeaver Portal 7.31, ECC EHP5 Upgrade and ECC EHP6 Upgrade
• Experienced in performing Oracle Upgrade form oracle 10g(10.2.0.5) to 11g (11.2.0.3.0 ) and from oracle 11.2.0.3 to 11.2.0.4 on different Sap landscapes such as PPM 5.5, PI 7.11, ECC, MII 14.0/15.0 and BW 7.0 under AIX 6.1 and AIX 7.1 environment.
• Configured Inbound and Outbound email configuration in SAP ECC 6.0 EHP5 system for Leadership Observation Project and provides ongoing support.
• Providing Daily SAP administration support such as Activating Webdynpro services, SMICM trace, Creating Interface directories, Installing Certificates, RFC and Logical port issues, ALE and Partner profile issues, Creating External aliases, STMS issues, DBCON Connection issues, ST12 tracing etc.,
• Preformed Homogenous system copies for different SAP systems such as SAP Governance, Risk, and Compliance (GRC), SAP Supplier Relationship Management (SRM), SAP Catalog Content Management (CCM) and SAP E-Recruiting of Test, Development and Sand Box Environment.
• Worked on Remote Client copy and local client copy for SAP Catalog Content Management (CCM) of version under environment of Oracle 9g and AIX 6.1 which involves create client, copy client, delete client, export/import client.
• Worked on installing Manager Self-Service Add-on on Enterprises portal system using Java Support Package Manager (JSPM) and Software Deployment Manager (SDM) tools.
• Up gradation and down gradation of SAP KERNAL for various versions of SAP 700/711/720 with different patch levels.
• Having experience in Homogeneous Migration of SAP NetWeaver Process Integration (SAP PI)of version SAP EHP 1 for SAP NetWeaver 7.1 and SAP Enterprises portal system of version SAP NetWeaver 7.02 SP13.
• Worked extensively on Performance tuning and troubleshoot issues for different systems like SRM, BW, PI and NetWeaver Portal 7.3
• Applied JVM patches from sapjvm 5.1.053 to sapjvm 5.1.083 on SAP NetWeaver Process Integration (SAP PI), IPC patching from IPC4.0 SP05 to IPC4.0 SP06 on SAP Supplier Relationship Management (SRM) and Performed update on SOLMAN 7.1 from IBM Java to SAP supported JAVA version provided by SAP.
• Worked on Configuring RMAN backup using Tivoli Storage Manager (TSM), Troubleshooting and Monitoring backups for all SAP system landscapes.
• Provided Oracle Database Support for Sap system to Extend table spaces, Performing Disk Backups, Applying stats to the tables, Oracle Client Installations etc., Using BRTOOLS and SQLPLUS.
• Worked extensively on RSA1 source system configuration in BW and other systems
• Performed Charm Configuration for Systems like SAP Governance, Risk, and Compliance (GRC), SAP Product and Profile Management system (PPM) on SOLMAN 7.1
• Having experience on configuring UD connect and DB connect with BW systems
• Worked on RSPLAN configuration in BW systems
• Performed TREX 7.1 installation for ECC 6.0 EHP5.
• Worked on the installation of Portal Newtwear 7.31 training SAP system for SPSI project.
• Performed SSO configuration for different systems such as btw BW and BOBJ, Portal and PPM, SRM and CCM etc.,
• Worked on FLEXERA Configuring with SAP for SAP Licensing.
• Performed system monitoring activities using transaction codes SM04, AL08, ST02, SM37, SM21, ST22, SM13, DB12, DB02, SM58, ST03, and ST06 for BI, ECC, E-Recruit and PI systems.
• Worked on configuring Early watch Reports for all SAP systems(ECC,BW, Portal, E-Recruit, GRC, MII, etc.,) using SOLMAN 7.1

Confidential - PA

SAP BASIS Administrator

Responsibilities:

• Daily administrative activities such as alert monitoring, scheduling periodic jobs, background processing, R/3 buffer monitoring (CCMS), database monitoring and system logs.
• Involved in troubleshooting multiple SSO and SSL issues between Portal and backend systems (EBP, CRM, ECC, BW).
• Extensively worked on CRM performance issues.
• Extensively worked on Load balancing issues on ABAP and JAVA systems.
• Involved in the Sandbox installation of CRM 7.0.
• Applies support packs 09 to CRM 7.0 system.
• Performed the RSA1 configration in BI system.
• Performed installation of Precal server for BW systems.
• Performed and managed the installation of BWA 7.2.
• Involved in Performance tuning of Portal 7 Ehp2.
• Having experience on transports through solution manager.
• Having experience in installations of dialog instances for ECC 6.0, CRM 7.0 and portal 7 Enhancement pack 2.
• Performed upgrades onECC 6.0 Enhancement package4.
• Performed Kernal Upgrades for CRM system.
• Performed System Copy, Client Copy on CRM Systems.
• Setting up TMS and transports between systems/environments, central user management of user roles, authorizations and profiles, client administration and maintaining RFC connections, user deletion, locks and restriction.
• Responsible for the background job management, operation modes, profile management, buffer management and transport management in SAP landscape and other areas in SAP basis administration.
• Spool administration like printer configuration, solving printer errors, cleaning the old spool requests by running appropriate reports.
• Having understanding on CRM Middleware, monitoring/tuning/optmize qRFC queues.
• System monitoring of the SCM landscape including Live Cache monitoring, live Cache Management and updates of SCM Support Packages and Kernel upgrades.
• Performed troubleshooting of email, Fax issues going out of SAP.
• Database administration like table space administration, adding data files if required using BR*Tools, reorganization of table spaces and scheduling online/offlinebackup, redo log backup and maintaining the restore and recovery procedures using BR* tools.
• Responsible to collect and analyze all system monitoring data for recommendations and problem analysis from Solution Manager and Installation and configuration of Solution Manager system.
• Customized organizers, transport change requests between different clients and used STMS to import change requests, applying OSS notes and opening remote connections to SAP..
• Responsible for daily monitoring of all production and non- production systems from Solution Manager and to clean up spool jobs, printer jobs, scheduling background jobs and batch input logs.
• Responsible for Implementation ofCHARM and OSS integration and provide support and assistance to Solution Manager users.
• Responsible for early watch reports, locating the critical issues and making necessary changes andapplying support packs&add-ons.
• Having experience on Java proxy setup, SLD configuration, XI transports.
• Used Wiley Introscope for performance analysis and optimization and to identfiy any bottlenecks for java system.
• Involved in Applying java patches through JSPM andalso in applying support packs of EP 7.02 from SP08 to SP09.
• Installation and performance tuning of SAP systems and database (Oracle) and daily administrative tasks.
• Extensively worked with Oracle RDBMS.
• Performed installation of Oracle 11.2g.
• Responsible for performing transports inCRM, SCM, BI, and ECC using CHARM tool.
• Various levels of Trouble Shooting and applied the required OSS Notes in SCM, BI, Portals and ECC Systems through SNOTE.
• Having Strong knowledge of Netweaver Java stack, synchronous (web services), asynchronous (JMS, file) methods via XI/PI for high volume data transfers and connectivity to TIBCO, Oracle SOA Suite.
• Configured Solution Manger for root-cause analysis, alert notifications and manage/monitor satellite systems.
• Managed SAPR/3instances such as start/stop, profiles, authorizations, buffer synchronization, configuring and setup of transports using TMS, SAPlogon utilities, creating change requests, working with workbench organizer tools, setup of SAP routers and implementing early watch reports.

Environment: Linux, Aix, Oracle 10g/11g,ECC 6.0(EHP 4), SRM, PI 7.1, CRM, BW 7, EP 7.02 and Solution Manager 7.0 EHP 1.

Confidential - IL

SAP BASIS Administrator

Responsibilities:

• Applied support packages for ABAP and JAVA Stack and update the database and system statistics for better performance.
• Involved in the Installation of SCM 7.0.
• Performed the set up of SCM/APO live cache, SCM/APO Optimizer.
• Configuration of early watch session activities and re-organize online/offline and redo log backups for production and non-production.
• Responsible for the database administration like backup, restore and recovery also collect and analyze all system monitoring data for recommendations and problem analysis.
• Responsible for scheduling client copies, scheduled outages of SAP servers, user management (Roles and Profiles) and Logon groups.
• Responsible for performing system copy and system refresh and Upgrades.
• Defined and tested recovery scenarios,planned and executed database exports / imports and database copies to create new instances.
• Performed the post installation activities in DEV, QAS and PRD Systems in the System Landscape.
• Configured SAP applications for RFC communications using sm59 and while integrating the managed systems in Solution Manager within the SMSY transaction.
• Responsible for the background job management, operation modes, SAP profile management, buffer management and transport management in SAP landscape and other areas in SAP basis administration.
• Monitoring the user ticket queue for production issues related to SAP security and userauthorization problems using SU53 and system trace (ST01).
• Assign authorization groups to users.
• Analyze the user problems by using SU53, SUIM.
• Perform OSDB migration form DB2 to ORACLE for SRM 4.0
• Creating roles and assign roles to the users
• Experience in SPOOL administration such as printer configuration, solving printer errors, cleaning the old spool requests by running appropriate reports (RSPO1041, 1043).
• Set up the transport management system (TMS) and assist in troubleshooting any technical issues with transports and CCMS monitoring for preventive check / maintenance of the production development and mirror system.
• Responsible for performance tuning such as workload monitor, performing workload analysis and application monitor and user profiles, load per SAP application module and SAP buffers.
• Applied support packages/add-ons/OSS notes at application level and kernel upgrades on quarterly basis and keep the SAP system updated.
• Automated daily administrative activities include batch jobs, database monitoring, checking database growth and monitoring table spaces with alert notifications using Solution Manager.
• Involved in background job maintenance, finding the reasons of failure and finding the appropriate solution to solve them.
• Experience in client administration like creating client, client copies (Local, Remote, Export/Import).
• Responsible for managing database instance, backing up and restoring database and system statistics for better performance.

Environment: Red-Hat Linux, Windows Server,ECC 6.0, SRM, DB2, SQL Server, Oracle 9i/10g, BW/BI 7.0, Solution Manager 7.0 and Enterprise Portal 7.0

Confidential

Junior SAP BASIS Administrator

Responsibilities:

• Testing the installation process and constitution of SAP products using installation tools SAPINST
• Testing the usability and performance and function of the installed products and involved in activities of system administration.
• Execution system copies using method homogeneous system copy.
• Performed daily system checks, verifying the database backup and archive log backup and monitored the client landscapes and alert monitoring.
• Performance tuning of the systems and database in the landscape.
• SPOOL administration like printer configuration, solving printer errors, cleaning the old spool requests by running appropriate reports.
• Responsible for user creation/deletion/locking/restriction and user roles and authorizations. involved in setting up the Transport Management System (TMS) and assist in troubleshooting the technical issues with transports.
• Involved in CCMS monitoring for preventive check / maintenance of the production and development system.
• Responsible for database tuning and maintenance including planning and execution of system maintenance tasks, transportation of developments between environments. user maintenance, creating roles, adding authorizations to users upon client requests.
• Background job maintenance, finding the reasons of failure and finding the appropriate solution to solve them and making sure SAP standard jobs running fine and operation modes maintenance and changing the profile parameters according to the requirement.
• Monitored RFC connections, client administration including client creation, local client copy, remote client copy, client export/import and deleting client.
• Database administration such as table space administration, adding data files if required using SAPDBA, reorganization of table spaces.
• Analyzing startup problems (Database R/3 and Additional instances).
• Created Clients defined Settings and performed client copies like Local and Remote client copy.
• Handling End-user related problems, Created Users and User groups. Providing Authorizations to the users using Activity Groups. Generated user related reports and submitted them to the management.
• Installation of configuration of SAPGUI, and resolved the GUI problems and backed up SAPGUI initialization files during down times and while performing backups.
• Prepared a plan for Disaster Recovery.
• Displaying and monitoring the system work processes. Performed daily checklist as per the company norms.