SUMMARY:

• 10+ years of experience as SAP System Analyst /consultant/business analyst with expertise in SAP implementations, technical design, development and testing. Worked extensively on SAP ECC 6.0 (SD & MM) / CRM with a very good understanding of core sap frameworks. Worked in around 15 different implementation (deployment)/upgrade/production support projects gaining experience in different industry solutions system landscapes, work cultures and delivery models playing various roles from team member to onsite lead to single point of contact for project deliverables.
• Worked extensively on market - to-order, quote-to-cash and procure-to-pay business processes across SAP ERP and CRM in different industries.
• Have good experience and well versed with generic CRM/ERP SD customizations.
• Worked on SD and CRM pricing and CRM middleware, Web UI configurations and Web UI developments/enhancements, CRM BOL / GENIL programming, CIC /IC Web client enhancements, AET and have worked on Action Profile, partner profile, org profile, text profile, output determination, configurations for various determinations etc., Org model maintenance, master data objects like, Business Partners/customer master, Product Master/material master, Ibase/IObjects and Organizational Model etc.
• Have worked on ERP sales and procurement, sales visit route planning, product catalog maintenance, Territory Management, quotation management, order management, service processes, mobile sales and marketing.
• Experience in setting up SAP CRM Middleware with ECC and external sites, Creation of Sites, Publications and Subscriptions and experienced in replication of Customizing objects, Condition master and Transactional data objects.
• Good in basic functions and master data in SD processing, pricing and conditions, output determination,sales, billing, shipping, sales support and electronic data interchange.
• Participated in requirement gathering and solution design/coordination.
• Good Experience in design/maintenance cross-application integration technologies like ALE/EDI IDOCS, reports, conversions using LSMW, BDC session uploads, Dialog programming, Data Dictionary, SAP Enhancements (BADIs/User Exits/Implicit Enhancements), Modifications, Object oriented ABAP and good in work flows.
• Worked on SAP Net Weaver ABAP, web dynpro, good knowledge in object oriented methodology, strong debuggingskills and good in performance tuning.
• Experience in the design and development of end-to-end integration projects in java and web servicebased integrations.
• Experience in the use of Microsoft Word, Excel, PowerPoint, Access, and Visio in the creation of requireddeliverables.
• Industry experience: Consumer Products, Utility, Pharma, Banking and Hi-tech.
• Excellent team player and individual contributor.

TECHNICAL SKILLS:

Programming technologies: ABAP, Java, xmlSAP technical SAP core frameworks, customizations, reporting classical/ALV, ALE/EDI BADIs/user exits/new enhancement framework, CRM one order framework, BSPs, LSMW, BDCs, web dynpro, CRM Web UI development, CRM CIC/ IC Web client developments framework workflows.

Functional areas: SAP CRM, SD, MM, FI, PP, PM, WMS.

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco CA

Team member/ CRM consultant

Responsibilities:

• Action method implementation to set the status of crm quotations in the lease contract change process.
• Adding custom fields to asset master table and asset master screens to populate data flowing from crm.

Environment: CRM 7.0/ ECC 6.0/SD/MM/FI/PP/QM.

Confidential, San Francisco CA

Team member/ SAP consultant

Responsibilities:

• Project involved code changes to adapt and adjust FRICEW objects to reflect the configuration changes for the materials.
• Development of custom filtering function modules to be used in all the code changes.
• Developed custom function modules to enhance performance by buffering the table data (used to store configurable constants for custom developments) in session memory. Used for performance improvement of standard transactions.
• Performance tuning of long running reports and suggestions on development changes.
• Configuration/activations for Netweaver gateway services for activation of FIORI apps.
• Development of custom OData service models/net weaver gateway services for development of custom UI5 application.
• Development of custom RFC function modules for extraction of data from the remote backend ERP systems.
• Custom authorization object creation and badi implementations for PO and PR to restrict tank materials to be used in the transactions by users.

Environment: ECC 6.0/SD/MM/FI/PP/QM/NW/HP ALM.

Confidential, Canton MA

Onsite lead

Responsibilities:

• As a lead developer day to day work involved assessments / requirement gathering/ estimation / developments / coordination for releases and resolution of production incidents.
• Responsible for all deliveries/production support activities/new releases/project co-ordination in the US region and single point of contact for AFS.
• Involved in solution proposals/assessments/prototypes for new functionality implementations.
• First hand analysis of defects, incidents, requirements, solutions and, prioritizing and routing the work appropriately to function and technical teams located in different time zones.
• Extensively worked on order management / contract management in Order to cash and procure to pay business processes.
• Custom interface designed to extract and send order changes data via EDI 870 Order Status Report for a configurable list of customers who prefer to receive information on their orders at the frequency of their choice.
• Data analysis for bug resolutions and inconsistencies induced due to custom objects and configuration changes during releases, outbound /inbound interfaces and errors/bugs in data flows between upstream /downstream systems.
• Requirement gathering for all reports and developing specifications with proposed solutions for abap reports/sap query’s and their run method/authorizations/runtime for sales and procurement.
• Enhancing existing reports to accommodate changes for new requirements/ bug fixes Eg. Report to update vas codes, report to indicate order changes history, rejected order items/ schedule lines/ reason codes, report to compare item price changes across the process flows, reports to indicate invalid/overlapping conditions, daily reports to send available quantities of contracts to customers etc.
• Worked on Custom BDCs for Condition uploads, article uploads, finance postings for intercompany billing, BDC for mass changes to master data objects material master.
• Extensively worked on abap on enhancements to outbound/inbound interface idocs, sales contracts, OTC configurations, variant configurations, ATP, ARUN, quarry design/changes, reports design/changes, enhancements, modifications, dictionary enhancements/adjustments, workflows and changes to smartforms, scripts, and customization changes as required, BDC/LSMW adjustments. Custom developments for new functionality’s, note analysis and implementation, authorization analysis, runtime error analysis, performance analysis, performance tuning, dev. reviews, solution reviews, onsite testing.

Environment: ECC 6.0 / AFS 6.5 SD/MM/FI/WMS/GTS/ORF.

Confidential, Houston TX

SAP Consultant

Responsibilities:

• Interface report design to extract inventory information for customers and send data using custom Idocs to the middleware for EDI translation to 846 Inventory Inquiry/Advice. Design/ development of the custom Idocs.
• Interface report design to extract bid information for customers and create customer bid EDI 832 sales catalog file. Custom design to maintain customer ps for materials, file format, frequency and as to what data to be sent to the customer.
• Involved in design/developments of data extraction/ validation function modules in CRM territory management to be used in the EP.
• Defect resolutions/ data analysis of bugs/issues.
• Participated in unit testing, functional acceptance testing, integration testing and of WRICEF objects in CRM and ECC.
• Additional project tasks like estimation, coordination, documentation, reviews/walkthroughs, s etc.
• Enhancements to the CIC web UI, adding custom fields, adjusting UI role configurations, custom validations to the web UI ets.

Environnent: ECC 6.0, CRM7.0, HPQC 10.0, SDLC.

Confidential, San Diego, CA

Technical Lead

Responsibilities:

• As a CRM Consultant involved in blue printing activities for the project.
• Understanding of the as is business processes and proposing roadmaps for upgrade activities.
• Understanding existing TPM processes and proposing roadmaps for trade promotion maintenance in CRM, eliminating the manual steps in promotion processes and other promotion products.
• Pre upgrade preparation activities.
• Assessments/estimations on custom PCUI enhancements and porting them to Web UI.

Environment: SAP CRM 5.0 and CRM 7.0.

Confidential, Long Island NY

SAP CRM Consultant

Responsibilities:

• Analysis/testing of Account realignments to territories (initial, delta and MDN process) and for the load on middleware due to the realignments in CRM 7.0 territory management. Involved in developments for creation of huge number of BRF+ direct and indirect rules for territories and few utility reports used for testing the SAP product issues during cutover.
• Migration of territory attributes of the business partners to BRF+ direct / indirect rules during the upgrade for a huge number of business partners and manual changes for account territory assignment BRF rules based on new requirements.
• Design /configure Surveys to be loaded to the CRM mobile which involved, Configuration of activities and surveys, and testing successful replication of the activities to the CRM mobile clients based on territories.
• Develop/design a report to create all the activities which features pre-population of few fields of the attached surveys during activities creation in CRM on-line. The activities are replicated to the CRM mobile clients of the field reps based on the territories.
• Design development of a report extraction of the survey values to the BI. Extraction report to extract survey values.
• Added custom fields to the business partner master data using AET.
• Adjusted the action profiles to deactivate few actions and added workflow routing for samples approval using action profile.
• Worked on middleware queues, subscription generators, middleware console and managed middleware objects, bdocs, CDB database etc. for the mobile systems.

Environment: CRM 4.0 and 7.0.

Confidential, Huntsville, AL

SAP Consultant

Responsibilities:

• Adjustments to pricing procedures and conditions maintenance and downloading them via crm middleware requests and testing the changes in ecc and in crm.
• Defined Product catalog Types and created Product Catalogs with existing product master data. Created Catalog Variants, Catalog Views for Product catalogs.
• Activated and Replicated Product Catalog Contents to the TREX (Index Server).
• Worked on several System Investigatory reports, this involved debugging the standard and suggesting the correction procedures to the team members.
• Performance tuning of custom developments and data analysis.
• Deriving functional and technical specifications for defect resolutions.
• Worked with functional and technical consultants to prioritize defect fixes.

Confidential

SAP Consultant

Responsibilities:

• SAP Consultant, Project co-ordination and development lead / technical design /development of interfaces responsible for the food services route sales. The following interfaces (Idoc messages) developed allow the route sales employees to create orders from PDAs.
• Analysis/design of custom Idoc messages of Business partner and business partner relations using middleware XIF adaptor.
• Analysis/design of Idoc messages for business activities for sales calls, which would be generated for the route salesmen to visit every day and take orders.
• Analysis/design of an Idoc interface for status inbounds for all the business activities.
• Development of custom Idoc messages and extraction logic for data maintained in Org structure relevant for the interface.
• Development of product catalog item Idoc interface. Which features maintenance of different catalogs for different ndi groups with custom field’s maintainable for each product in the catalog and the custom price calculation of the catalog items. Any change to the product or the product catalog item is extracted using custom development and sent to the interface using idocs. Same product catalog is replicated to the online trex index server to be used with the online e-commerce module for the customers to create orders online.
• Customizations/configurations for generating sales visits and call list generation to be available in ICWC.
• Have worked on install base service in the interaction center web client IC and enhancements to the web UI, customizations for the UI interaction center roles to include links to the backend ECC transactions, implementation of crm icwc service nav for navigation from the agent inbox.
• Worked on service order, service agreements and service contracts enhancements.
• ALE and middleware setup for the interface in all the servers.
• Pricing user exit developments: Coded couple of user exits for IPC in java. Enhanced the catalog fields and communication structure using crm condcomm badi.
• Involved in replication of data from ECC to CRM through Middleware
• Involved in Setting up connectivity to R/3 as a backend system to CRM
• Replicated customizing objects, master, transaction and Equipment data from R/3 to CRM and analyzed BDocs, Inbound and Outbound queues during initial and delta load
• Replicated Business Partners, Contact Persons, Customer Hierarchy, Conditions, Materials through Initial load .
• Added custom fields to business partner master data and transaction items using BOL / GENIL programming
• Involved in middleware debugging and resolution of issues.
• Defined Number ranges for Business Partners. Defined Business Partner Groupings for mapping Business Partner master Data from R/3 to CRM.
• Mapped R/3 Account Groups to Classifications and Vice-versa through the PIDE transaction in R/3.
• Synchronized field settings for Business Partners in R/3 and Configured Field attributes per client in CRM in order to replicate Business Partners from R/3 to CRM and vice-versa.
• Replicated ERP HR master data to CRM through ALE distribution model.
• Copied sales structure from R/3 to CRM and maintained copied Organizational Structure in CRM.
• Conversions using LSMW for business partners and Ibases into the CRM system.
• Go live and post go live production support for all the interfaces.
• Provided support to other implementation/support teams on ALE Related issues in different projects.

Confidential

SAP Consultant

Responsibilities:

• Pricing user exit development in the eclipse development environment/ configurations for IPC/ pricing customizing.

Confidential

SAP Consultant

Responsibilities:

• CRM Interactive reports configuration/ activation.
• Activation of required BI content for i.e. product analysis, marketing analysis, sales analysis etc.
• Activation of required data sources and basis configurations for connectivity.
• Configuration of the required reports in the business roles.

Confidential

SAP Consultant

Responsibilities:

• Pricing user exit upgrade assessment for e-sales modules.

Confidential

SAP Consultant

Responsibilities:

• Custom development for the leasing solution developed as part of the implementation. Developments include design and enhancements.
• Analysis and configuration/development of IOITF specific to object family 0311. Which included the analysis of the complete flow where the Iobjects require state change in the transactions, which include development of guard condition classes, custom events and action classes for the configuration? For calling the custom events from the one order framework custom modules were developed and configured for call back at appropriate time.
• Development of transactions for maintenance of maintaining fair market values and maximum residual values of products and categories, as part of the development custom tables, maintenance modules (function groups, classes, screens, editable controls on screens) were created.
• Enhancements to Business partner and transactions using EEWB and BOL / GENIL programming .
• Replicated R/3 sales structures to CRM and made manual changes to organizational structure in CRM. Replicated Knowledge bases from R/3 to CRM for configurable products via CRM middleware
• Configured Business partner relationships, Business partner relationship categories and Business Partner Roles and also defined customized Partner Functions.

Confidential

SAP Consultant

Responsibilities:

• Transaction enhancements using FCA events.
• Inclusion of CSI specific fields in FP06 open items processing transaction using FCA event 102.
• Inclusion of CSI specific fields in BCT0, BCT1, BCT2 (business partner contacts) using screen enhancements and BCTM (business process contact analysis report) transactions.
• Inclusion of CSI specific fields in FP40 transaction using FCA event 5085.

Confidential

CRM Consultant

Responsibilities:

• Development of custom transactions of the following objects developed in object oriented ABAP featuring ALV displays.
• Transaction to exclude members who did not pay the quota in previous x years or even more.
• Transaction to exclude members who have lost the quality.
• Transaction that will show the current Account of an Member. Transaction features business partner search features similar to transaction BP locator.
• Transaction for member Balance Control.
• Transaction for Card Member Emission.

Confidential, SFO CA

SAP technical consultant

Responsibilities:

• Analyzed the BAPIs/IDOCS available to perform Create, change and delete operations on customer master in SAP.
• Configured SAP R/3 ALE interface to send/receive DEBMAS/ALEAUD messages with the SAP interface module developed in JAVA.
• Configured the SAP system to use change pointers for sending DEBMAS as and when the Customer is created/Changed in SAP.
• Coded JCo server interface using SAP JCo IDoc API which acts as an IDOC sender/receiver system.
• Developed modules to parse the incoming XML from intermediate mapping modules (which get data from the clients CRM product), generate IDOC and post in SAP R/3.
• Developed modules to generate XML from the IDOC received from the SAP R/3 and pass it to the intermediate mapping module.
• Developed independent error handling modules based on ALEAUD message type in R/3 which would be run as separate thread on the SAP interface module.
• Developed XSLT for the DEBMAS IDOC XML transformation to the clients CRM product’s account XML and vice versa.
• Integration was achieved using web services between the middleware product and Confidential .com.
• Developed integration design document, integration test case documents, Integration UAT documents, SAP Configuration settings document and user manual.

Confidential

SAP Consultant

Responsibilities:

• Reverse engineering of the standard SAP Objects and Development of CIS Application Views using Composite Studio and Composite Information Server 3.5.
• Analysis of SAP standard reports in FI/CO, SD and MM for figuring out the underlying tables and logic for developing the same in Composite
• Writing technical specifications for the development of report views in CIS
• Preparation of Design document and required specifications for development of the report views in CIS.
• Development of reports in composite’s native PL/SQL, Unit testing and documentation of Report Views using Composite Studio.
• Coordinating with functional consultants for analysis and development of reports in FI/CO.
• Providing technical and Functional assistance to team members.
• Technical bug fixes and code changes based on client inputs for performance.
• Maintenance of the Composite Information Server by applying patches and updating plugins.
• Testing the front end for the reports developed in Cognos.

Confidential, Fremont CA

SAP Consultant

Responsibilities:

• Modified/developed 9 SAP-Scripts for RVORDER01, MEDRUCK01 and RVINVOICE01 for sales order, sales contract, purchase order and invoice, according to the user requirements. Created separate versions of all the forms for different company codes.
• Modified the print program for dynamically selecting the layout based on company code and sales org.
• Handled around 11 reports both classic and ALV for modifications according to the user requirements.
• Created screen variant for service contract transactions to grey out contract start date.
• Uploaded data for GL/AR/AP item posting using BAPI ACC DOCUMENT POST from a flat file.
• Uploaded contract data using BAPI CONTRACTDATACREATE.
• Conditioning of vendor master, customer master records extracted from peach tree software.
• Upload of vendor master and customer master using LSMW.
• Created transaction variants for VA42 to include company logo and to gray out the contract start date and end date.
• Development of the following custom reports.
• Sales Contract Register.
• A report in ALV which displays all the information of the contracts and their amounts
• Invoice Register Report.
• A report in ALV which displays all the information specific to a customer, all the contracts he has and the invoice amounts which were billed and the amount outstanding.
• Integration:
• Provided support for integration of the SAP system with PBN in HR module.
• Created custom remote enabled function modules to create employee personal data and to create vendor from external system.
• ZHR MASTERDATA UPLOAD: Supports the data of an employee to be uploaded into different info-types in one call.
• Z VENDOR MAINTAIN: Creates/update Vendor master in the SAP system taking all the mandatory values as in XK01. And returns Explanatory information for unsuccessful uploads.
• Z VENDOR CHANGE GET: The function module sends the changes in vendor master using change pointers.
• Taking client backups and restoration.
• Creation of required clients according to the given landscape scenario.
• Configuring the transport routes between the development, QA and production servers.
• Configuration of the output devices in all the R/3 servers.

Environment: SAP 4.7 Enterprise, SAP-GUI version 640, modules FI,SD,MM.

Confidential

SAP Consultant

Responsibilities:

• Analyze and understand the SAP background scheduling system with respect to the XMI-XBP interface in SAP and map the required bapis to the functionality required in the ZENA scheduler.
• Eg. BAPI XBP JOB CREATE
• BAPI XBP JOB ADD JOB STEP.
• Development of custom RFMs for the requirements which are not supported by XBP such as
• RFMs to return executable Programs / Variant lists
• RFMs to create or delete report variants.
• RFM to list the output devices in the SAP system.
• Analysis of the BAPI interfaces with respect to the BASIS component patch levels and SAP R/3 versions.
• Development of ABAP reports for testing scheduler functionality like parent child and report variant creations.
• Designed, developed and tested the Adapter API in JAVA. Which featured XML method calls where the clients API and the adapter are loosely coupled using XML for the data interchange.
• Implemented the SAX parser for parsing the input XML and used DOM for generation of the return XML.
• Used Java connector API to connect to the SAP.
• Development of the required tools for the project implementation

Environment: SAP R/3 4.7 Enterprise, 4.6c, SAP-XMI 2.0, SAP-GUI version 640, JAVA version 1.4.2, JCO version 2.1.3, CVS client Tortoise.

Confidential

SAP Consultant

Responsibilities:

• Performing gap analysis of all SAP Custom developed objects, including Reports, forms, scripts, Functional modules, BDC and Interfaces.
• Migrating, Modifying and testing all SAP Custom objects to 4.7 Enterprise version.
• Enhance the custom developed program with respect to 4.7 without the loss in functionality.
• Integrating, Modifying and testing all SAP Custom objects to 4.7 Enterprise versions.
• Converted the BSEG table according to the client requirement by adding two custom fields.
• Developed BDC’s to migrate data into the new fields added in the BSEG table.
• Unit test the programs for their functionality and syntax, Suggests the best practice to rectify the error.
• Developed Analysis tool for Upgrade.
• Gives the list and total count of all custom developed objects includes all types of programs, tables, BDCs Scripts etc.
• It identifies separately and gives individual count for programs (normal type 1, includes type I, subroutines type S, function modules type f), table, BDC, Script etc.
• Lists out whether the object is error free or not on compilation, the error and line number and the include in which it has occurred.
• Lists out the obsolete statements in objects in the customer name space.