SUMMARY

• Analytical and goal oriented professional with over 7+ years of functional experience in the field of Plant Maintenance (PM) and Quality Maintenance (QM) which includes project analysis, customization and implementation of SAP. Have worked in 2 SAP Full Cycle Implementations, 1 SAP Maintenance project1SAP Upgrade Project, 1 SAP Implementation and 1 Supportproject.
• SAP experience include configuration, prototyping, testing, implementation template mapping, archiving, support and developments/enhancements.
• PM Module (Configuration):Functional Location structure, Equipment management, Maintenance Notifications, Maintenance Orders, Maintenance Order Completion, Maintenance Assemblies, Number ranges, Screen layouts, Control keys, Measuring Points and Counters, Characteristics, Code groups, Catalog profiles, User Status, Non - stock items, Movement Types, Serialization, User exits, Reports.
• Maintenance: Maintenance Strategies, Maintenance Task Lists, Time-based and Performance-based Maintenance Plans, Scheduling and Deadline Monitoring.Extensively worked in Preventive Maintenance, Breakdown Maintenance, Refurbishment processing.
• Refurbishment: Refurbishment of repairable spares, Processing of external services, Calibration Order process, Work Clearance Management, Warranty tracking, Fleet Management, Asset Management.
• QM Module (Configuration):Experience in configuration of Inspection plans, Master Inspection Characteristics, Inspection Methods, Inspection Lots, Dynamic Modification Rule, Certificate Profiles, Quality Certificates and Quality Notifications.
• Quality planning: Master data - Inspection plan, Inspection characteristics, Inspection Methods, Sampling Procedures, Sampling Schemes, Dynamic Modification Rule
• Quality Inspection: Triggering inspection lots, Inspection types and sources, Results recording, Defects recording, Usage Decisions, Inspection Lot creation, Sample Management, Test Equipment Management and Calibration.
• Valuation & Account Assignment: Configuring Account Determination and Split Valuation.
• Integration:Experience in integration with MES system and Process Automation System.
• Process Definition Document: Good knowledge of Project implementation that includes AS-IS and TO-BE processes, Process Definition Document (PDD), Organization Definition Document (ODD), configuration, Functional Specs Preparation, Configuration, Documentation and Post-implementation support.
• RICEFW: Designing customized business process Reports and Forms for Work order, Production Order. Designing Master Data Conversion objects for Material Master, B.O.M.
• Data Migration: Extracting, cleansing and transforming the legacy system data such as Material Master, B.O.M, Work Center, Routing etc. Preparing LSMW objects and uploading the legacy data into SAP system. Used Back Office Associates (BOA) tool for extracting, cleansing and transforming the legacy data and used Mercury Quality Center tool for resolving the defects raised during data mock tests and cutover phases
• Testing: Performed Unit Testing, Integration Testing and also assisted end users in User Acceptance Testing to validate the business scenarios using quality tools such as HPQC.
• End User Training: Experienced in Post Implementation Production Support and training the end-users using the RWD perform tool.

TECHNICAL SKILLS

ERP Packages: ECC 6.0, R/3 4.7.

ERP Modules: SAP PM /QM

Project Management & Process Designing: MS Project, ASAP Project Methodology.

Test Management Tool: Mercury Quality Center

Document Management: SharePoint

Operating Systems: Windows 8/7/XP/NT/2000/98

Office Software: MS Word, MS Excel, MS PowerPoint, MS Access

Programming Languages: C, C++, MATLAB

Other Tools: Visio 6.0, Auto CAD, Solid works, Trackwise 6.0

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

SAP PM/QM Consultant

Environment: ECC 6.0

Responsibilities:

• Responsible for post-production support to identify errors in processing day to day transactions.
• Resolved MRP issues with relevance to scheduling dates of production orders and planning file entry.
• Handled issues related to background job run, conversion of planned orders and process orders.
• Reconfigured resources to maintain status profile and made enhancements to maintain screen groups.
• Worked on Batch Information Cockpit, batch traceability, result selection, and defect recording.
• Maintained process order batch search strategy; modified sort rule and selection criteria for automatic batch determination.
• Developed custom reports for process order status, a report that lists available capacities and backlog of the load, a daily check list of process order quantity changes.
• Variant Configuration- Worked on Variant Configuration (VC) Scenario including Classification, Created class, Class types, Characteristics, Characteristics Values, Object Dependencies, Assigned dependencies, preconditions, selection conditions, constraints, actions and procedure to configuration profile, Maintain Material Master, Create Super BOM and Routing.
• Configuring of SAP EAM Fleet Maintenance including: PM Organization: Plant, Maintenance Plant, Technical objects: Functional location, Equipment, Fleet Objects, Serial number, VMRS Vehicle Maintenance Repair System, Tires management, Task lists, work centers, Bill of Material, Warranty master, Technician user interface, Spare-parts check-in, and warranty management.
• Wrote functional specifications and data mapping for vendor master and material master data upload from legacy to SAP, data mapping for plants, process order scheduling report.
• Involved in refurbishment processing for repairable spares and warranty tracking of equipment during notification creation.
• Facilitated development of reports and work order print-out modifications.
• Redeveloped Time-based and Performance-based Maintenance Plans for maintenance items.
• Configured satellite storage locations at department levels and developed usage rules to make goods movements and work order process more efficient.
• Coordinated integration and configuration of PM with MM and FI/CO.
• Extensive interaction with users and management and involved in end user training and support.
• Preparation of Functional Specification for interfaces and conversions, Test specifications and guiding ABAP team and BW Team in developing KPI reports, unit-module-integrating testing.
• Functional Specifications for Master Data Processing, Maintenance Processing, Preventive Maintenance Processing and MRO/Spare Parts Processing.
• System proto typing created test plan, technical documentation and end-user training.
• Performed Unit Testing, Integration Testing, Archive Testing and Security and Role Testing in PM and set up the test data, test scenarios and test scripts.
• Development and execution of cutover and go-live plans; and Post go-live support and issue resolution.
• Created and maintained Supplier Scorecard: procurement key metrics, performance and quality management key matrix.
• Status Management for Equipment, Notifications and Service Orders.
• Period End Closing, including Results Analysis and Settlement.
• Configured MRP Controllers.
• Activated MRP Areas (Plants).
• Worked on Single and Multi-Level BOMs.
• Created Production Work Centers and Routing.
• Expert in various goods movements.
• Architect and configuration of SAP Enterprise Asset Management EAM/SAP Plant maintenance that is specifically configured for Fleet.

Confidential, VA

SAP PM/QM Consultant

Environment: SAP ECC 6.0

Responsibilities:

• Responsible for creating the test scripts for the Work Order life cycle, an integrated process involving all the legacy systems (CIS, CAD, WMIS) and SAP.
• Conducted workshops with the business to gather the test scenarios and create the test scripts for SAP PM and Work Management interfaces.
• Hands on experience working onCIS, WMIS, FDM, CAD
• Hands on experience working on SAP IC-Web
• Solved all the requirements (Client, Vendors, Users) had been facing using Legacy systems and provided them with solutions from SAP
• Responsible for identifying interfaces for the proper functionality of the interfaces between legacy systems and SAP.
• Coordinated with offshore teams in developing the finance test scripts of the Work order life cycle.
• Conducted workshops on Outage Management System Integration, Monitoring and Reporting of work orders for AS-IS and TO-BE study and documentation.
• Participated in a cross-functional, team environment, supporting the established Client’s global design.
• Business blue print preparation and defining/mapping the production processes and completion.
• Worked with business users to gather requirements to identify process requirements, impact on the other areas.
• Involved in configuration of Maintenance Orders, Order type dependent parameters, Process Management and Order closing activities.
• Created TO-BE workflows from the workshops conducted at the client location using Visio 6.0
• Configured the work order types for the different legacy system work orders in SAP and also some missing configurations.
• Detailed Functionalities Developed for Outage Management Tool are as follows:
• Single Dashboard for all kind of transactions.
• User can create / change / display / copy Outage Requests (Notification) from the Dashboard.
• User can execute custom reports from the Dashboard.
• Ability to view Outages in calendar format (Yearly / Monthly / Daily)
• Grouping and Ungrouping of Outage Requests based on business needs.
• Setting up Dependencies / Sequence among Outage Requests within a group. E.g. (Start Start, Finish, Start Finish, Group Time Constraint)
• Review process with Workflow.
• Ability to identify Key Customers impacted for the asset selected in Outage Request.
• Ability to log customer communication with Review Process.
• Build interface from GIS (Smallworld) to SAP to transfer Project Activities as Outage Requests in SAP.
• Solved the problem Legacy systems were facing for tracking of outages.
• Proposed an interface between GIS (Smallworld) and SAP for creation of outage orders in real time.
• Prepared a Bucket order hierarchy to track all the outage orders to one header order.
• Conducted workshop for contractor invoicing in SAP which are currently carried out with a combination of Salesforce and Peoplesoft
• Interface between SAP and Salesforce for verifying the duplication of customer data.
• Responsible for creating new order types and order codes to create orders using SAP IC-Web which have an effect on End User training.
• Configured QM batch management, QM characteristics and QM classes and the object assignment
• Configured QM task list: Assigned task list types to material types, defined task list usages and maintained parameters for each task list type
• Performed the necessary configuration of QM module with emphasis on Goods Receipt Inspections and vendor evaluations
• Defined QM inspection plans for equipment in PM and test generation of calibration orders with inspection lots, results recording of inspection characteristics and usage decisions.
• Quality notification were created including product recalls, vendor evaluation and customer complaints that were used in this implementation

Confidential, Chattanooga, TN

SAP PM/QM Consultant (Upgrade & Production Support)

Environment: SAP R/3 4.7 to ECC 5.0

Responsibilities:

• Interacted with the key members of the business across the plant for ASAP roll out of ECC 5.0 at new plants.
• Involved in baseline configuration including creation and assignment of plants to company code, storage locations to plant
• Defined Functional Specifications for Master Data Processing, Maintenance Processing, Preventive Maintenance Processing and MRO/Spare Parts Processing.
• Configured Plant Management Organizational structures and global settings.
• Configured functional locations which includes field selection and functional location BOM.Worked on alternative labeling for functional locations with in plant maintenance.
• Defined different plant sections in plant for different process equipment.
• Configured and created the Equipment which includes equipment category for the equipment. Customized the user status for Equipment.
• Maintained the characteristics of the equipment which were used for calibration process.
• Worked on master data like material spare parts, assemblies, work centers, equipment BOM, PRT.
• Defined work center parameters and formulas for Plant Maintenance work center and configured Standard Value Key for work center.
• Configured Plant maintenance notification types.
• Configured maintenance tasks, maintenance order type dependent parameters.
• Created customized profile for task list so usage and status can be populated automatically as per the requirements of business.
• Configured and customized maintenance strategy for task list and number range for group used in task list.
• Designed Preventive Maintenance Plan for equipment and schedule the maintenance plan as per the business requirements.
• Configured Refurbishment order for defective spare parts from create to settlement of refurbishment orders, maintained valuation types for all those spares (materials and sub-equipment) which can be repaired.
• Assign costing parameters to maintenance order for calculations of planned and actual cost.
• Performed Unit Testing, Integration Testing, User acceptance testing.
• Developed training materials and trained End users.
• Worked on data migration of master data from legacy system to SAP using LSMW.

Confidential

SAP PM Core Team Member Full Life Cycle Implementation

Environment: SAP ECC 6.0

Responsibilities:

• Implemented ASAP methodology and successfully upgraded the legacy 4.7 system to ECC 6.0.
• Involved in study of company business process and preparing ‘AS IS’ and ‘TO BE’ process and performed GAP analysis in the production environment.
• Interacted extensively with client and adapted client’s requirements within the scope of SAP.
• Prepared project plans, reviews, scoping studies, weekly/ monthly meetings and participated in steering committee meetings.
• Study business scenarios for deciding planning strategies to implement.
• Configured Maintenance Planning Plants, Maintenance Plants, Master data Records for Functional locations, Equipment, Work centers, and Planner groups.
• Creating bills of materials (BOM) for functional locations and equipment masters.
• Created Planner Group, Structure Indicator and Class Groups and Set view profiles for Technical Objects.
• Worked with key users to develop all maintenance Task Lists for Equipment, Functional Locations and General Task Lists.
• Setting up and maintaining regular and preventative maintenance strategies referring to task lists created, creating relationships and doing cost analysis.
• Creating and maintaining equipment tasks lists allocating time, material components and PRT’s.
• Configured Order Types and Assigned Order Types to Maintenance Plants.
• Defined default value for planning indicator for each order type.
• Worked on refurbishment processing for repairable spares and warranty tracking of equipment during notification creation.
• Created serial number profiles for equipment and spares.
• Hands on experience of MIRO, which includes Inventory Management, Provisioning, Procurement and Sales, Maintenance Planning and Maintenance and Service Processing.
• Defined QM inspection plans for equipments in PM and test generation of calibration orders with inspection lots, results recording of inspection characteristics and usage decisions.
• Performed the necessary configuration of QM module with emphasis and customer complaints and vendor evaluations.
• Actively participated with MM and QM groups for resolving integration issues with PM module.
• Maintained configuration document from the beginning of the project with screen shots from every step of implementation.
• Performed data migration from Legacy system to SAP Plant Maintenance tables using Legacy System Migration Workbench (LSMW).
• Created test scenarios, performed Unit testing and Integration testing and involved during String testing and Archive testing.
• Created detailed user documentation and held training sessions for End users and provide post implementation support.

Confidential

Jr. Consultant SAP PM/QM

Environment: SAP R/3 4.7

Responsibilities:

• Created test scenarios, performed Unit testing and Integration testing and involved during String testing and Archive testing.
• Evaluated the existing maintenance processes and scenarios in the production departments and the maintenance departments and adapted them to SAP.
• Responsible for PM module configuration - Technical Objects (Serialized and Non-Serialized Equipment, Functional Locations, Material Bill of Materials, Equipment BOM), Order Processing (Notifications, Orders, Catalog profiles, Costing, Order Settlement), Preventive Maintenance (Task Lists, Maintenance Items, Maintenance Plans, Scheduling).
• Worked with key users to develop all Maintenance Task Lists for Equipment, Functional locations and General Task lists and planned and scheduled them accordingly.
• Measurement documents were used to evaluate equipment by using measuring points and counters.
• Configured object codes, damage codes and activity codes and assigned the code groups to catalog profiles for use in notifications.
• Customized orders with service specifications and service sheet entry using service masters.
• Configured calibration order process for test equipment.
• Tested generation of calibration orders with inspection lots, results recording of inspection characteristics and usage decisions.
• Worked with FI/CO, QM and MM groups to resolve integration issues with Plant Maintenance.
• Developed specifications for shop floor papers, custom reporting and enhancements using user exits.
• Prepared end user training materials and provided training to maintenance technicians, engineers and supervisors and offered post implementation support.
• Performed unit testing, integration testing and regression testing and developed Integration testing instructions and training documentation.
• Responsible for supporting the issues faced by the client in BOM, Recipe and Production version.
• Strong experience in gap analysis, Interaction with business and users for requirements.
• Strong cross-functional experience with QM and PM modules.
• Configured and maintained BOM, routings, Work centers, Resources, Recipe, Process orders and Material Requirement Planning (MRP) and configured Capacity planning and scheduling of the process orders.
• Worked with batch management.
• Established production version for alternative BOM. Resolved the issues in selecting the production version for the concerned production version.
• Resolving and testing the tickets that are raised related to Master Data Issues.
• Reviewed Plant Scheduling to help optimize the Production Process and reduce Lead-Time.
• Carried out new Configuration changes based on Post-Go-Live business needs.
• Resolving the main issues on the production floor and resolving tickets that arise.
• Involved in cleaning and configuring of Master Data- Material Master, BOMs, Resources, Production Versions and Master Recipe.
• Interacted with QM department to clear Blocked Stock in Quality Inspection due to usage decision and batch restrictions.
• Conducted Training Sessions for Knowledge Transfer about the system Functionality to Super/End users with suitable Documentation.
• Worked with team for 24X7 production support, alert monitoring and responding quickly to solve issues.
• Designed and customized the system for PM processes - Breakdown maintenance, Planned maintenance and Preventive Maintenance
• Dealt with refurbishment orders for defective spare parts.
• Customized user-specific maintenance notifications, completion confirmations, and also collective time confirmations with time sheets.
• Preparation of master data like Assemblies, Functional Locations, Work centers, Equipment BOMs, Floc BOMs, Material BOMs, PRTs, Warranties, Permits (Lock out, Confined Space), Classes, Characteristics and Serial Numbers.
• Uploaded BOMs of equipment and functional locations, and created serial number profiles for equipment.
• Used work approvals and work clearance applications for preventive maintenance order processes to ensure safety
• Combined notifications with orders, and automatic generation of preventive maintenance orders using maintenance planning without notifications.
• Configured transportation equipment with fleet profile and measuring points for fleet management.
• Configured master warranties, warranty counters and set up equipment with warranty tracking.
• Configured and customized QM (master data, notifications for customer complaints, inspection processing).