SUMMARY

• Over 22 years of experience as a SAP Functional/Platinum Consultant which includes implementation of SAP roadmap using ASAP & mySAP methodology for Enterprise wide implementations, for telecom/telecommunications, airlines, retail, Insurance, Healthcare, manufacturing and services sector, that includes SAP IMG, SAP TM, variant configuvestration and ABAP/4 programming Interface, Reports, SAP Scripts, Dialog Programming and User Exits, Quality Assurance/QA activities.
• Audit processes - SOX compliance & PCI compliance to ensure they are properly implemented and produce the desired effect adhering to the organizations QA initiatives & directions. Work to improve effectiveness of processes.
• Interface with cross-functional teams within the organization as well as with outside vendors.
• Thoroughly experienced in collaborative development and institution of business systems impacting over all business that strive for customer relationship management.
• Implement QA tools that deliver performance & diagnostic solutions.
• Skilled leader with expertise in SAP Software Testing life-cycle management, standard QA procedures and policies, and process improvement.
• Dialog with users and match business processes with application logic that pass through the STLC governance.
• Drive inefficiencies from business processes; participate in cost reduction efforts.
• Coordinate project development efforts in relation to continuous improvement.

Areas of Expertise

• Release Planning and Matrix Management
• Quality procedures definitions and follow - up
• Building Testing Teams from scratch
• Hands-on testing, Testing documentation creation and maintenance
• Create, Hire, Manage, leverage and lead SAP Functional & QA teams across geographies that include offsite, offshore, onsite and near shore model (US,UK,Mexico,India,China) using managerial tools: like MS Project, MS PowerPoint, Excel, Access for manual testing, automated testing and performance testing.
• Testing tools used: SAP ICATT, Test Director 8.0 & Quality Center, quality Center, Confidential ALM for management of tests, and validation of defects raised by SAP QA team.

PROFESSIONAL EXPERIENCE

SAP PM / Test Data Manager

Confidential

Responsibilities:

• Reporting to Confidential Executive and leadership am involved in revamping some of key QM team processes.
• Initiate and Establish program level changes, roll outs for SAP QA implementations and technique for defect management from QA to Production, Production Support and back to QA.
• Coordinate with various department directors, BAs, SMEs and other resources for project status & deliverables..
• Delivered key and strategic proposal for Management of Software Automation, Service Virtualization and Test Data Management that are aligned to QM Roadmap for SAP and non-SAP areas that are e-commerce driven and leverage - .Net, Java, SOAP, REST services, Cloud Computing, BigData and SAP HANA/SAP MDM - and Confidential Enterprise Wide globally.
• Involved in strategic decision making process for internal procurement, project planning and program planning initiatives.
• Responsible for 3 teams for program and project level deliverables - that include contractors, FTEs for project deployment and phased rollouts.
• Laying down process flows, methodologies for test data management at organization level, hiring resources, leveraging PMP and ITIL methodologies for program management and reporting at enterprise level.
• Coordinate with SAP BI team for dashboard metrics and reports generation for various projects.

SAP Manager (Functional/QA)

Confidential

Responsibilities:

• Review Confidential - SAP Roadmap and implementation process for FICO, SD and Treasury Management (Investment Management) (IM) areas and GRC governance.
• Initiate process to leverage existing Confidential templates for updates/modifications to General ledger, accounting and IM functional validations - that have to be QA’d.
• Core functional area coverage: FICO & SD - for order management, invoicing & billing.
• Take concrete action and modify the functional specifications as per latest changes and provide inputs for Unit testing and integration testing in DVL box - that will be later transported to SAP QA Boxes and validated via SAP QA roadmap..
• Leverage inter departmental SMEs and other resources for business requirements gathering for FICO, Asset Management & Investment Management and coordinated with SAP QA team for traceability matrix and create testable scenarios/requirements.

Environment: SAP FICO, SAP TM/Investment Management, SD and SAP Treasury Management (Investment Management (IM)) (Module areas), Confidential ALM, ARIS, Visio.

Sr. Functional lead/Manager (Functional/QA)

Confidential, NY

Responsibilities:

• Initiate time bound QA Process within the Peoplesoft Implementation using PS tools consisting of PSFT SME’s, Managers
• Functional leads, Testing leads and other contractor resources those are responsible for testing the Confidential and Peoplesoft Financials for the Confidential implementation on aggressive timeline of 4 weeks.
• Review of existing performance testing and regression testing scenarios to ensure completeness from a QA Standpoint.
• Managing & leading a team of 15 Testers (including SMEs from various departments).
• Generate statistics and metrics for the current level of effort on regression testing that is being conducted during the 4 week initiative on phase 1.

SAP FICO lead/Architect

Confidential

Responsibilities:

• Review of QA Resources, inter-department budgets for procurement of key QA assets and needs for the SAP resources along with assessments, which are needed.
• Assignment of BRD review for Testable requirements, creation of IA document, creation of Requirements traceability matrix for FICO, SD and Investment Management (IM)/Capital management areas.
• Creation of Test Strategy and Test plan creation as per company template format, LOE for Test planning & test execution activities.
• Identification of key defects that are blocking or hampering progress during test execution phase, mitigation and identification of the resolution process.
• Responsible for Process Quality Documents (PQD) and Process Improvement Documents (PID) that are beign leveraged for SAP Functional Process management.
• Key involvement in SAP Financials and reporting to target EQM (Enterprise Quality Management) team and SAP teams. Establish special configuration and update practices as needed for SAP Quality Processes.
• Responsible to evaluate Quality Audits and SAP FICO Unit testing & ABAP debugging process for various revenue accounting and TAX related projects, which are handled on an onsite-offsite-offshore model.
• Involved in 8 key SAP projects worth about $45.4 Million including 3 projects that were for SAP Upgrades & successfully launched them.
• Lead the SAP Functional specification development while intereacting with business as per company templates.
• Lead and drive the definition, preparation, and execution of testing strategies for Functional, System Integration, Performance and User Acceptance test phases according to the defined QA framework and methodologies (Agile).
• SAP TM: Involved in creation of new investment program using appropriate process and steps, creation of variants, Request approval from business & management, Ensure that the WBS is available, create appropriation request, and cost planning, release app request & create order.
• Manage regular meetings and maintain progress reporting and defect tracking and resolution along with discussions on DSR, WSR and MSR reports.
• Creation of template for lessons learned document that is needed and leveraged once the test execution process is completed and entire team reviews the items via communicator and discussions.
• Actively monitor and prioritize testing workload of matrix team to ensure quality results are delivered on time and within budget(LOE).

Environment: SAP R ECC 6.0, FICO, Convergent Charging & Billing (CC), CRM, SD, MM, ARIS,SAP TM(Investment Management (IM)), VBScripting,, Crystal reports, Visio, Quality Center, Primavera (PM Tool for project planning activities).

SAP Consultant (SAP PMO QA Lead)/ Manager

Confidential

Responsibilities:

• Track finance projects to completion mitigate risks and dependencies to PMs and other program managers / VP's for resolutions.
• Ensuring SAP QA validations & processes are met for the 10% involvement of service pack upgrade and enhancement pack upgrade project.
• SAP Functional specs created for MM & PP areas to cover - updates towards Negotiation (pricing & other conditions, GR, Goods issue to indenting dept and Invoice verifications.
• PP areas - Demand management to MRP to Shop floor control - to configure changes for SOP which gets data from SIS, CO-PA
• Forecasting & Plans what quantity to be produced to ensure once the production order is released production gets started and once its complete production order is completed and stock is updated.
• Ensure testing areas cover the audits as needed for PCI and SOX compliance purposes on FICO & IM areas to ensure that they are compliant.

Environment: SAP ECC, FICO, MM, PP, SAP TM/Investment Management (IM), SD, Quality Center, Sharepoint, Dashboard, PM reporting.

SAP Consultant (SAP QA Lead)

Confidential

Responsibilities:

• Major SAP implementation spanning multiple programs and projects lined out across FICO,SD and Investment Management areas.
• Leading a onsite, offshore team handling all major areas in SAP QA roll out, includes functional and BA support activities that includes fine tuning config, based on pre specified config support documents, depending on complexities.
• Identified 8 major production issues, of which 2 got resolved thru SAP patches from OSS notes.
• Managing team size of 5 SAP Functional resources for SAP functional specification and design updates, depending on FICO & IM project areas.
• Extensive interfacing with top management to provide daily status, key issues (if any), providing status on plan of action and identifying mitigation plan to PM (as needed).

Environment: SAP R/3 ECC 6.0, FICO, SD, MM, SAP TM/Investment management (IM), CRM,SAP CC, QM Modules, SAP TAO, ARIS, Visio, Quality Center, MS Project.

Confidential

SAP Consultant (Functional lead - Datawarehouse & SAP)

Responsibilities:

• SAP global roll out implementation - module covered FICO, SD, HR.
• Interface with PM, Business Users, Business Analysts and Developers to review and understand design and requirements documents.
• Establishment of the new DW testing team from scratch, including recruitment, interview and training. Managed a team of 5 onsite resources.
• Develops Datawarehouse test plans, test scenarios, test cases and test scripts to ensure appropriate test coverage across FICO,SD and HR.
• Provide training to data integration business users to test the DW application and system.
• Responsible for providing technical guidance, design and development support for the utilization and enforcement of Data Warehousing best practice standards and tools.
• Implement new and enhanced business systems within guidelines of the System Development lifecycle.
• Research and strategize on new approaches to address complex business and technology problems related to airline industry and to suit the Database table constraints.
• Run professional and effective committee/governance meetings with key stakeholders.
• Responsible for creating and tracking the overall projects objectives with in a project plan.
• Key responsibilities including creating objectives, building the project task requirements and managing the time/cost/scope constraints for projects (datawarehouse & SAP)
• Provide production support and maintenance on existing systems.
• Provide estimates, create schedules and control progress of my DW project.

Environment: SAP R ECC 6.0, FICO, SD, IM modules, SQL Server 2008, DataObjects, Quality Center, QTP.

Confidential

SAP Consultant

Responsibilities:

• Involved in 2 key projects CS2 & Leapfrog as SAP Consultant & Sr. QA Analyst - Overseeing Testing of CS2 application, defect logging in Quality Center 10.0, SAAS, Sabreview, Qik, SAP (SD & HR), PRISM and a host of other integrated system tools, and providing lead level guidance and business inputs to a 4 member team.
• Extensive research on BRD, HLSD documents to create the test traceability matrix, identify gaps and create a gap analysis document and IA (Impact Analysis) document for SD & FICO modules.
• Created Test plans and followup updates on the test plans for both the projects that spanned 3 years, covering almost 6 different interfaces, that were used for data creation, master data validation, creation of test plan in QC, update the same in QC test lab folder, creation of business process components for testing, that will be used for extensive QA & UAT validations.
• Created the LOE for testing that include evaluation of resources and hiring them into the SAP QA project, depending on skill sets.
• Created framework using worksoft certify, that can be leveraged for full fledged automation with minimum of scripting.
• Developed around 50 test scenarios/cases that will be reused with easy maintenance.
• Responsibility for all projects of the remote onsite/offsite testing section.
• Establishment of the remote testing section including hands-on training.
• Plan, assign, coordinate, monitor and control the testing activity for regular projects and SAP upgrade projects.
• Updated PP Config documents, HLSD and assisted in unit testing of custom Z - ABAP Code for demand management & forecasting.
• Extensive experience in designing the roadmap for SAP QA & UAT defect management, SAP Upgrades and EHP implementation, that were linked to the overall EPO PM’s project plan & overall project roadmap.

Environment: SAP R ECC 6.0, FICO, SD, MM, CRM, PP, QM (5%) modules, Worksoft Certify, Test Director, Visio, Quality Center, QTP.