SUMMARY

• SAP Basis Manager/Architect with 10+ years industry experience which includes SAP Solutions
• Possess diversified experience in Leadership, Analysis, Design Development, Upgrade, Training, Support, Implementation and operationalization of SAP environments
• Helped numerous customers in applying technology for business use to achieve optimal results on time and within the project budget which has helped in streamlined operations
• SAP Basis Management/ Solution Architecture experience includes:
• Knowledgeable on SAP DB Studio and HANA administration
• SAP technically proficient with over 5 full lifecycle SAP implementations
• Experienced with Fiori, and S/4 Hana migration and integration to the Cloud
• Participated in multiple full lifecycle implementations, upgrades and migrations
• Experienced with SAP release, enhancement and support pack, and kernel upgrades
• Responsible for defining solutions and service delivery for all SAP Technology, SaaS/Cloud Hosting, and SAP Mobility engagements
• Expertise in engagement management; leading large programs and managing cross functional teams including offshore teams and third party vendors
• Extensive experience in technical solution architecture which includes planning & implementing SAP solution architecture based on SAP best practices.
• Implemented, upgrade & operationalized various SAP Modules like ERP, CRM, BW/BOBJ, PI, Portal, SRM, MDM, Solution Manager, Sybase Unwire Platform (SUP) and SAP NetWeaver Gateway.
• Participated in all phases (full lifecycle) of SAP implementations, helped clients design business processes
• Proficient as an operations strategist: Helping clients implement leading edge SAP technology
• Developed & implemented several All - in-one solutions based on SAP Best Practices (Media, Hi Tech, HCM, Chemicals, Fiori and Mobility etc.)
• Frequent contributor and speaker at ASUG and SAP Tech Ed events
• Industry experience includes: Professional Services, Hi-Tech, Public Sector, Aerospace Telecommunications, Utilities, Retail and Apparel, Bio-Pharma, Pharmaceuticals Manufacturing, Real Estate and Engineering
• Industries: Biotech, Food, Pharmaceuticals, Public Sector, Apparel, Aerospace, Manufacturing
• Databases: Oracle, Sybase, Microsoft SQL Server, Informix, Access, database security, backup/restores and Disaster Recovery policies and procedures
• OS: WINDOWS, Linux, UNIX, HP-UX, SUN SOLARIS, AIX, SAP kernel upgrades
• Software: SAP S/4 HANA S/4, Basis, NetWeaver, VMware, Java, BI, PI, ECC, Cloud, BOBJ
• Senior SAP Basis Technical Management: Managed large SAP technical teams consisting of US and offshore Basis professionals; perform IT budgeting, cost analysis, software vendor selection and project forecasting; conduct personnel reviews and provide the daily management of SAP technical direct reports.
• Proficient in Engagement Management, Business and People Development, Eminence and Development Practice skills
• SolMan 7.0 to 7.1 upgrade experience
• SAP NetWeaver Components: HANA S/4, ECC 6.0, HRIS, Solution Manager 7.1 and 7.2, J2EE, NetWeaver 2004s, Portals, XI, SLD, APO, JAVA, SRM, SCM, CUA, 4.7 Enterprise, BW, FI/CO, MM, PP, SAPGUI, TMS, BI 7.1, PI 7.1, EP 7.0, HR and HCM (ESS/MSS/e-Recruit), Adobe
• Batch Schedulers / Third Party Software: Redwood, Autosys, Control M, UC4, Tivoli, Wiley, Vertex, Veritas, Realtech
• SAP Migration tools, SUM, JSPM, ChaRM, SAPGUI and Single Sign-on knowledgeable
• Extensive experience performing installs, upgrades, and system copies of ABAP and dual stack ABAP/Java instances. Administrate Batch Scheduling for large volume background processing
• Expert knowledge in performance monitoring / tuning and daily Basis technical support including troubleshooting of SAP, Oracle, UNIX and Windows based systems.
• Possess extensive experience with Kernel upgrades, SUM and support pack applications
• Strong background performing architectural design, planning and providing SAP technical architecture and support training. Expert knowledge in SAP security and GRC tools
• Highly skilled in the use of SAP-certified archiving products; EMC Archive Services for SAP, Documentum, Content Server, BW Data Archiving, DART, Archiving Objects, S/4 HANA
• Knowledgeable on application and use of Point of View and Thought Ware documents

PROFESSIONAL EXPERIENCE

Confidential, Columbia, SC

Sr SAP Basis Administrator

Responsibilities:

• Provide Senior level SAP Basis System Administration support for IBM’s end client remotely from my home office
• Serve as primary support for System Integration and SAP production support for customer’s entire HANA landscape
• Perform SAP project management functions for implementing large scale software applications
• Install and manage Solution Manager 7.2 Architecture
• Maintain and create new SAP Security roles, authorizations and profiles
• Perform system refreshes, client copies, troubleshooting, performance monitoring, daily health checks, upgrades, building new DEV and QA environments
• Provide guidance and leadership in the areas of issue troubleshooting and resolutions, maintenance, SAP security technologies and system architecture / product roadmap design
• Participate in the Project planning and delivery, production support, monitoring, SAP Software upgrades, support packs and performance tuning of SAP Environments, ensuring the efficient and secure operation of the SAP systems.
• Perform SAP release, enhancement and support pack, and kernel upgrades

Confidential, New York, NY

Sr SAP Basis Administrator

Responsibilities:

• Provide senior level SAP Basis and Security contracting support for Lumber Liquidators on the East Coast, remotely from my home office located in Denver, CO.
• Project Management, Infrastructure Management, Solution Manager Architecture
• Manage, support and direct teams of offshore Basis Administrators and Developers for the project
• Serve as primary support for BI, Security and production support for Lumber Liquidator’s entire landscape consisting of BI, Security, MDM, HANA, and GRC for Portals
• Perform system refreshes, client copies, troubleshooting, performance monitoring, daily health checks, upgrades, building new DEV and QA environments, configuring SolMan
• Complete ECC enhancement pack 7 upgrade and upgrade of BW from 7.2 to 7.4
• Perform BI, BW, and ECC performance tuning, conduct user requirement gathering workshops
• Maintain and create new SAP Security roles, authorizations and profiles
• Evaluate SAP S/4 HANA for a large BW migration and implementations of future projects
• Propelled revenue by evaluating market and identifying new prospects
• Strategically managed revenue generation endeavors, including the development of forecasts and divisional pipeline

Confidential, Atlanta, GA

Sr SAP Basis Administrator

Responsibilities:

• Provided guidance and leadership in the areas of issue troubleshooting and resolutions, maintenance, SAP security technologies and system architecture / product roadmap design
• Delivery Manager, Hosting Services & Operations Lead, Managed and guide the Technical team
• Participated in the Project planning and delivery, production support, monitoring, SAP Software upgrades, support packs and performance tuning of SAP Environments, ensuring the efficient and secure operation of the SAP systems. Performed SAP and kernel upgrades
• Managed and supported teams of offshore Basis Administrators and Developers for the project
• Evaluated enterprise-wide SAP application systems and develop detailed analysis reports and recommendations for business critical systems
• Researched and implement solutions for Basis functionality in the areas of performance monitoring, tuning, and systems configuration
• Implemented best practices guidance on all SAP Basis and Administration related tasks
• Provided technical support for integrating SAP with various internal applications, including Fiori and S/4 HANA
• Built and managed a business development team to enhance and refine customer relationships and satisfaction
• Leveraged finely honed communication and negotiations skills to foster new relationships
• Achieved successful Go-live for 10,000 concurrent users

Confidential, Framingham, MA

Sr SAP Basis Administrator

Responsibilities:

• Provided mission critical Basis technical support of several ongoing SAP Global Implementations
• Managed the engagement, Manage resources, Defined a viable solution based on SLA requirements
• Performed SAP release, enhancement and support pack, and kernel upgrades
• Cultivated business partnerships, built a successful pipeline and created new sales opportunities including six new large-scale clients
• Conducted workshops on Fiori and HANA, Published and Presented assessment reports
• Managed and supported teams of offshore Basis Administrators and Developers for the project
• Supported and manage US Basis Administrators and third party hosting partners for the project
• Maintained multi-landscape environments through client copies, system refreshes, and transports
• Implemented, designed and develop complex SAP technical solutions utilizing SAP Best Practices
• Administrated Redwood batch scheduling for large volume background processing in ECC, BW
• Proposed program to further improve customer satisfaction by training more than 100 employees to effectively resolve customer conflicts
• Generated new sales opportunities by developing relationships with new and existing clients through individualized account management
• Achieved successful Go-live for 10,000 concurrent users

Confidential, Titusville, FL

Sr SAP Basis Administrator

Responsibilities:

• Led the installation and upgrade of new dimensional SAP systems to meet expanding business requirements including Installation of Dual stack/SID (ABAP/Java)
• Provided improved user access using Single Sign On and SAP Portals
• Managed ongoing operations, Drive service quality, Develop strategies for continuous improvement
• Managed and supported onshore and offshore Basis Administrators and Developers
• Provided technical administration for SAP web application environment as it relates to Biller Direct 6.0, Internet Sales 5.0, TDMS, and NWDI
• Performed SAP release, enhancement and support pack, and kernel upgrades
• Maintenance of multi-landscape environments through client copies, system refreshes, and transport management on RedHat / Linux, UNIX and Windows SAP environments
• Setup Federated portal network and perform Netweaver java, Portal administration
• Configured and maintained SLD, SOA, XI adapters, and CTS+ for systems based on dual stack
• Setup Integration planning, Broadcaster with PreCalculation, BI Web, Xcelcius, BO-XI, and BI Admin Cockpit
• Implemented single sign-on (SSO) solution for portal, backend (R/3 and BI) systems, and Business Objects enterprise
• Provided leadership instruction in Covey's 7 Habits of Highly Effective People
• Interfaced to Third party technologies such as Vertex, Business Objects, Redwood CPS, Wily Introscope; Administered batch scheduling using Autosys, Control M and UC4
• Researched and implemented solutions for Basis functionality in the areas of performance monitoring, tuning, and systems configuration using SAP Best Practices
• Contributed technically to team objectives and managed the offshore Basis group
• Provided Basis technical support to ABAP developers, functional teams, DBA, Help desk support personnel, and other support groups to resolve system issues
• Provided assistance in developing and implementing proper GRC security measures in order to provide data integrity and confidentiality of information
• Evaluated enterprise-wide SAP application systems and developed detailed analysis reports and recommendations for business critical systems
• Participated in 24x7 SAP Basis on call rotation support
• Achieved successful Go-live for 10,000 concurrent users

Confidential, Irving, TX

Sr SAP Basis Administrator

Responsibilities:

• Provided comprehensive support on all VMware products and Cloud Technology
• Trained extensively on ESX, ESXi, vCloud, VM’s, EMC, vShield, vSphere, Virtualization
• Supported landscape virtualization and environment migration to the cloud
• Project planning and upgrade strategy, Deploying project team, Project oversight
• Provided customer direction on hardware / platform optimization, Developed and Implement DR/HA strategy
• Performed ERP Upgrade Assessment Study, Identified and engage a delivery team
• Developed ERP Upgrade plans and managed the ongoing upgrade project
• Reorganized and document SAP HCM Portal to improve existing functionality