SUMMARY

• Have 10 years of IT experience as Business analyst and Integration Lead involved in Requirements elicitation, Analysis, Design, Development, Implementation, testing and maintenance of various applications involving SAP ECC, BW, Documentum, Salesforce, Layer7 and ESFT and other systems.
• Requirements elicitation, user testing, quality assurance, project management, and user group monitoring response initiatives.
• Attention to detail and thoroughness with eliciting and document requirements has made project work very successful over the last decade.
• Brings a unique combination of business knowledge and technical expertise to work, allowing to serve as an extremely effective liaison between business unit stakeholders and IT stakeholders.
• Organized, detail - oriented professional who works well independently and in group settings thereby a great asset to any project or team.
• Extensively involved on various project phases on Implementation projects, End-End Testing, Go-Live, Rollouts & Production Support.
• Have been part of Requirements gathering, Knowledge transfer, Technical implementation, Testing and production Support.
• Extensively involved in integration of various Systems including SAP ECC, BW, Salesforce, Documentum, Layer7, ESFT and MS Outlook.
• Translating business process into requirements.
• Evaluate and document effective solution alternatives to business problems
• Collaborate with other teams for integration design
• Work with Development and Implementation teams to build technical designs and configure applications
• Assisting with data conversion/migration, testing, training, and cutover activities
• Experience in developing of training documentation for recording various transactions and end user training material.
• Having knowledge in Manufacturing and Production, Utilities domain.
• Ability to work with all levels of management, willingness to learn and implement new ideas quickly and to be a collaborative team player.
• Extensive experience in working/managing on-site/off-shore resources.

Areas of Expertise

• Project Management
• Business Analysis
• Agile BA
• Solution Assessment and Validations
• Requirements Elicitation
• Requirements Analysis and Documentation
• Use Case Development
• Process Improvement
• Business Process Reengineering
• Meeting Facilitation
• User Acceptance Testing

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst/ Integration Lead

Responsibilities:

• Worked as an Integration lead for Job Owner Dashboard (JO Dashboard) and 1-Permitting Dashboards which includes Permitting, Paving and OMD Dashboards.
• Leading solution design and development on SAP Work Management, BW, Salesforce, Layer7 and ESFT.
• Provide functional guidance to SAP developers and testers.
• Integration between SAP, middleware like Layer7 and ESFT and external systems like Salesforce
• Provide consulting to identify and satisfy the business needs, while help anticipate potential problem and issues
• Facilitate, influence and build agreements on IT requirements and deliverables for business clients
• Lead design workshops with business
• Responsible for organizing the project brainstorming session between all the project stakeholders for new functionality, developing Report Specifications, define the purpose and its justification.
• Evaluate and document effective solution alternatives to business problems
• Collaborate with other teams for integration design
• Work with Development and Implementation Team to build technical designs and configure applications
• Assisting with data conversion/migration, testing, training, and cutover activities
• Provide knowledge transfer/training to other team members.

Environment: SAP ECC WM and BW modules, Layer7, ESFT, Share Point, MS Outlook, Salesforce, OIM

Confidential

Business Analyst / Integration Lead

Responsibilities:

• Worked as Business Analyst / Integration lead for Smart Distribution Operations (SDO) which comprises of ten work streams
• Interacted with Subject Matter Experts, Project Managers, Developers, and Process Analysts to understand existing business processes and identify support activities for each service area.
• Leading solution design and development on SAP Work Management, BW, CC&B, Documentum, Layer7 and ESFT.
• Provide functional guidance to SAP developers and testers.
• Integration between SAP, Documentum, middleware like Layer7 and ESFT and external systems like CC&B.
• Provide consulting to identify and satisfy the business needs, while help anticipate potential problem and issues
• Facilitate, influence and build agreements on IT requirements and deliverables for business clients
• Lead design workshops with business
• Responsible for scheduling and conducting "triage" sessions with stakeholders, prepared checklists for each support activity, and mapped existing documents to corresponding checklists.
• Analyze end-to-end complex business processes and information needs for multiple business functional areas
• Collaborate with other teams for integration design
• Work with Development and Implementation Team to build technical designs and configure applications
• Assisting with data conversion/migration, testing, training, and cutover activities
• Provide knowledge transfer/training to other team members.

Environment: SAP ECC WM and BW modules, Documentum, CC&B, Layer7, ESFT, Share Point, MS Outlook.

Confidential

Business Analyst / Technical Lead

Responsibilities:

• Organization Structure Preparation & Project Preparation.
• Reliability Centered Maintenance (RCM) Analysis for mining mobile Equipment’s.
• Understanding of Business process in Plant Maintenance.
• Master data collection & management.
• Handling tickets (Urgent, High & Medium) on Day-to-Day basis raised by affected end user in SharePoint Tool.
• To implement an efficient maintenance strategy so as to safely and securely operate equipment at rated specifications for a maximum period
• Supported in end-to-end process flow from Functional Location Creation to BOM.
• Technical assistance to the team for tactics development (RCM, Reverse RCM).
• Tactics Implementation (BOMs and PRTs).
• Continual maintenance system development by updating the existing tactics with Confidential standards.

Environment: SAP ECC 6.0 PM and MM modules, LSMW, Share Point, Microsoft Excel, MS Word.

Confidential

Business Lead / Technical Lead

Responsibilities:

• As per Business Requirement Document Involved in creation Functional Specifications and Getting signed off by the business.
• Master data maintenance - Equipment Master, Characteristics, Class and Work Centers.
• Facilitating conversions from legacy to SAP Plant Maintenance using LSMW.
• Involved and resolved post-go live support (PGLS) Issues.
• Reviewing of Business processes in plant maintenance area.
• Worked on Plant Maintenance new enhancements, which are identified in PGLS and work with technical team to complete the development.
• Involved in executing unit-test and integration test scenarios.
• Involved in Leading SAP Plant Maintenance Functional Testing for SIT1, SIT2, UAT, End User Training, Go Live and Production Support.
• Identified and resolving the gaps in Business Process at Process / Activity / Transaction Level.
• Involved in identification of END-TO-END Test Scenarios for SAP PM.
• Involved in Test data setup for PM Testing.

Environment: SAP ECC 6.0, PM and MM modules, LSMW, Microsoft Excel and MS Word.

Confidential

SAP Plant Maintenance Functional Consultant

Responsibilities:

• Understanding the business requirement and prepared functional specification.
• Interaction with the client for understanding about the existing business processes.
• Preparation of AS-IS Business processes & documentation.
• Mapping of the client Business Processes and prepared of all documents from BBP to End User Manual.
• Finalization of enterprise structure in SAP scenario.
• Experience in SAP PM Module configuration.
• Preparation of User manuals and training manuals.
• Training of core team members and users.
• Responsible for SAP PM Implementation and its Post GO-LIVE Support.
• SAP Master Data preparation and upload to SAP System through LSMW.
• Maintenance Plans including Single Cycle and Strategy based plans and scheduling.
• Notification and Maintenance Order.
• Unit testing and Integration testing.
• Provided support in PM module and resolving support tickets.
• Implement and test the Preventive, Breakdown and General Maintenance Orders.
• Responsible for Maintenance Orders, Notifications and TECO & Settlement of orders.
• Maintaining BOM and creating various kinds of PR's (ME51N) and their Service Entry Sheets.

Environment: SAP LSMW, SAP ECC 6.0 PM, MM, FI Modules, LSMW, Microsoft Excel and MS Word.

Confidential

Key Business Process Representative (PM) / Super User (PM)

Responsibilities:

• Materials and Services Master Data Classification updates applied to SAP PM Integrations.
• Support in mapping business process scenarios such as Preventive, Breakdown and Refurbishment Maintenance Order, Notification and Measuring Point
• Technical object master data administration/coordination for the physical assets
• Support in creation of data structure for mass upload of data into SAP.
• Detailed development of task lists complete with operations, materials attachment of standard work procedures
• Development and maintenance of standards and guidelines to replicate the process of development of asset maintenance tactics
• Asset maintenance tactics standardization across all sites where practical, with customization kept to a minimal to allow for a high degree of replicability.
• End user testing of business processes
• Trained users & also provide day-to-day First Level support on SAP PM related functionalities
• Provide training on SAP PM functionalities to users
• Provide first level support to users
• Generation of various reports like Cost reports, Breakdown report, MTBS, MTBR, etc.,

Environment: SAP ECC 6.0 PM and MM Modules, LSMW, LSMW, Microsoft Excel and MS Word.