SUMMARY:

• SAP Consultant for SD module and 7 Years of QAD - MFG/PRO Techno-Functional Experience. Possesses an onsite exposure for an abroad project. The key areas of function are, Conceptual Design (ASAP Methodology of implementing SAP), Configuration of Sales & Distribution module, Integration Testing, End-user, Documentation.
• He has flair in cross functional areas of Materials Management and Financial Accounting. Possesses experience at the Help Desk, handling Issues / Problems related to Sales & Distribution Module. He has expertise in all most all integration with cross modules like MM, FICO, PP, QM etc. Executed software projects for Engineering & Services, Pharmaceutical, FMCG & Petrol and Chemical Industry. Proficient in analyzing and translating business requirements to technical requirements and architecture.
• Sales / Distribution (SD) - Process, configuration, and functional experience with Master Data, Sales Order Processing, Pricing Procedure, Billing Plan, Revenue Recognition etc.
• Experience in SD, Business reengineering, Gap-analysis and, testing and Development of Objects (Writing Technical specs for ABAP/4 reports).
• Configuration experience in most aspects of the SAP R/3 implementation cycle, Master data Pricing, Availability Check, Customer Order Management, Sales information system (SIS), ABAP query.
• Confident on TOBE principles for all new and previous implemented Projects.
• Confident for configuration on the integration areas in the modules like MM, FICO, PP, QM, PS etc.
• Working knowledge with Material Variants, Variant Config can be done.

PROFESSIONAL EXPERIENCE:

Confidential -North Wales, Pennsylvania

SAP SD Consultant/Release Lead

Responsibilities:

• Handled the workshops with the client for providing the business process flow in SAP& provided the detailed explanations to SAP SD/LE.
• Business scenarios discussed with BPO’s based on priorities solved as solutioning impact & was helping the team by updating with business process.
• Working as process functional consultant for New process design preparing CSD / FDS new developments & on external interfaces for mapping with Target systems.
• Configuration done on the various scenarios followed in Teva along with Organisation structure.
• Preparing Test scripts for CSD & FDS with offshore team and doing pear Review.
• Preparing the Master Data sheet conversions with all Data team & doing the pear review.
• Responsible for effective communication between the team & the IBM Global Geo’s & customer Client . Provide day to day direction to the project team & regular project status to the customer as planning Tracker.
• Responsible in Integration for SAP for all Business process supported on the integration with other modules.
• Project deliverables are provided to IBM Geo like Status Tracker on Test scripts, testing cycles like FUT, FTT, E2E regression testing by using the Tool HPQC in different SAP environments.
• HPQC on defects monitoring and working within the team and Other team.
• Followed all the processes which adhere in the project Teva & adopted the approval cycles to make smooth and consistent track results.
• Involved in some specific business Process Intercompany, Interface, Routes, Customer receivables and error handlings.

Confidential - Texas, Houston

SAP SD Consultant

Responsibilities:

• Business scenarios discussed with BPO s based on priorities solved as solutioning impact & was helping the team by updating with business process.
• Based on the SLA response & close monitoring on Incidents to avoid SLA Breach. Maintaining the HP QC tool by incidents updates & HPQC on defects monitoring.
• As a Lead responsible for providing the SLA Dashboards to IBM and Shell Management. Active Participation in Quality Measurements and Root Cause Analysis for repetitive Issues.
• Responsible for effective communication between the team and the customer. Provide day to day direction to the project team and regular project status to the customer by conducting weekly meetings with Shell Management.
• Worked with support team on important Incident & CR. Co - ordination with Key users & Business Process Owners for understanding the processes involved & helping support team to understand in providing the required solution. Business scenarios discussed with BPO s based on priorities solved as solutioning impact & was helping the team by updating with business process.
• Involved in requirement gathering & providing the solution on the localization point in integration areas across all modules in SAP.
• Involved in some specific business Process Intercompany, Interface, Routes, Customer receivables and error handlings.
• Involved in Integration testing for SAP for all Business process supported on the integration with other modules.

Sr Consultant

Confidential

Responsibilities:

• Functional QAD Team Lead for onsite & offshore (5) member QAD Applications Production Support team of QAD techno-functional resources.
• Played a key role in Knowledge Transition from Onsite to offshore for QAD Application for Australia/New Zeeland/China/Thailand/Indonesia countries.
• Instrumental in establishing onsite and offshore support for QAD Application Support for 24/7 Support with L1/L2/L3 helpdesk and development team.
• Responsible SLA compliance within permissible tolerance level during the engagement periodand Project Estimates.
• The key areas worked on include incident management & Resolution, manage RFC’s (Request for Change), back-log reduction, addressing Governance & audit requirements.
• Involved in Critical Incidents root cause analysis, Problem Management, resolution and permanent corrective measures.

Systems Engineer

Confidential

Responsibilities:

• Instrumental in 24/7 production support with Level1/2/3 helpdesk for QAD Production Support and development team.
• End to End solution for trouble tickets, change requests and Large Projects as part of AMS.
• Process streamlining with automation and usage of various tools.
• Played key role in root cause fix after causal analysis and bring down the average backlog and overall incident count.
• SLA compliance within permissible tolerance level during the engagement period

Sr Software Engineer

Confidential

Responsibilities:

• Providing L2/L3 Support for QAD MFG/PRO Application Support for various clients
• Design and Development of new MFG/PRO Programs (Sales and Manufacturing areas) using Progress 4GL as per Business Requirements
• Actively involving Testing, Documentation as per user requirements.
• Modifying / Writing new codes as per Business Requirements and actively involving in Business Requirement analysis
• Actively involving in IT Security auditing for ERP Applications