SUMMARY

• Over 11+ Years of extensive experience in SAP DEV, QAS and 24/7 Production Support, maintenances, upgrades, troubleshooting for SAP software products ECC 5.0/6.0, SAP R/3, SAP Netweaver, Solution Manager 7.0/7.1 and SAP GRC 5.3/10.1 various versions including new dimension products (EP 7.0 & PI 7.0/7.3, XI 3.0, SRM 5.0, BI 7.0, BO 4.0) on Windows 2003/2000, AIX, HP - UX B 11.23 ia64, Linux 5.10 and Solaris platforms with databases such as ORACLE 9i/10g/11g.
• Certified in ITIL V3 foundation and did couple of internal trainings on Incident Management, Change management, Problem Management and SOX Audit.
• Extensive hands on experience on all aspects of SAP Basis Administration Tasks i.e. User Administration, System Refresh, Support Pack upgrades, Client Copy, Kernel Upgrades, Applying Add-on’s, Spool Administration, Background jobs, Performance Tuning and applying OSS Notes.
• Hands on experience with J2EE Admin tools i.e. SDM, Visual Admin, Config Tool, and JSPM.
• Performed transports ABAP, XI, and JAVA between the systems.
• Strong hands on experience in SAP Database Administration aspects such as tablespace management, Table reorganization, Index rebuild, providing access privileges to SAP tables and Creating DBlinks.
• Extensive experience in all administration activities using SAP Tools such as SAPDBA and BR* Tools.
• Having good working experiences on BMC Remedy tool includes Incident Management, Change management and Problem Management.
• Involved in Data Center Migration project, we have migrated our all SAP systems from our HP data center in Charlotte, NC to our primary Verizon data center in Beltsville, MD.
• Extensive experience with Automatic Profile Generator (PFCG), User Administration, Central User Administration (CUA), Authorization object maintenance, Problem analysis and troubleshooting, transporting roles, Segregation of Duties (SOD) and Sarbanes-Oxley Compliance (SOX) etc.
• Involved in Role Design meetings with Business and functional teams to gather requirements for SAP ECC 6.0 and SAP HR roles re-design Implementations Project.
• Performed quarterly SOX audit on DEV, QAS & PRD system and corrected discrepancies found in the test.
• Experience with helpdesk, resolving ticket issues and troubleshooting support problems using BMC Remedy, Clarity.
• Experienced extensively in creating and modifying Single Roles, Composite roles and Derived roles.
• Experience with using Audit Information Systems logs (SM19, SM20 and SM18).
• Documentation in various security processes, procedures, auditing; knowledge transfer and an active team player.
• Maintenance of User Master Record & Support End Users with Security issues.
• Extensively used SU53 and ST01 for analyzing the authorization errors.
• Extensively worked on Firefighter tool (/n/VIRSA/VFAT) Giving emergency access (SPM) to the required critical t-codes through Firefighter tool in SAP GRC 5.3.
• Performed risk analysis at User level and Role level and to mitigate risks for the users using Risk Analysis and Remediation (RAR) tool.
• Configure Emergency Access (EAM) in GRC 10.1 and also SPM in SAP GRC 5.3.
• Creating required roles in order to access EAM in the GRC and Backend Systems.
• Creating central Owners and controllers, reason codes in GRC box.
• Scheduled relevant Synchronization background Jobs.
• Configured Email notification i.e. Login and log report sent to controller/owners.
• Setup Firefighter accounts in SAP GRC 10.1 System.
• Performing BO Administration activities like Creating Users, user groups & Assigning users to groups. Providing security Levels to users, applications and also to folders in the CMC.
• Experienced in License Administration Workbench (LAW), successfully measured the system for SAP License audit.
• Hands on BOBJ security, assign users groups with folders access to have appropriate reporting access.
• Working knowledge on Realtech Transport Management.
• Performing HANA User administration activities such as creating users, Granting roles, Reactivating/Deactivating users, and also creating users in HANA Studio.
• Administration and Monitoring HANA System through HANA Studio and DBACOCKPIT.
• Performing HANA Database backup through DB13.
• Installed HANA Studio and adding SAP HANA Systems.
• Involved in post migration activities in BW on HANA migration project.

TECHNICAL SKILLS

ERP: SAP Netweaver7.0/7.1/7.3, ECC5.0, ECC6.0, 4.6C/ 4.7 EE, XI, EP, BI, APO, Solution Manager 7.0/7.1, BO 4.0/4.1, SAP HR,SAP HANA SPS10,BIA, BOBJ.

Operating Systems: HP-UX, Win NT/ 2000/2003, Linux, AIX.

Database: Oracle 9i,10g & 11g

SAP Tools: BRTOOLS, Espresso, TREX, Wily-Introscope and DBMGUI, HANA StudioAnalysis Office (AO), Business Explorer (Bex).

SAP GRC AC 5.3/10.1: RAR/ARA, CUP, SPM/EAM

Third Party tool: BMC Remedy ITSM 4.0 & 7.1, Putty, Citrix, Clarify, Lotus Notes-CMS.

PROFESSIONAL EXPERIENCE

Confidential, NYC

SAP Basis & Security Consultant

Responsibilities:

• Provided 24/7support for users with Basis & security-related problems and documenting the corrective action taken to resolve.
• Worked extensively on Automatic Profile Generator (PFCG) for creating single and composite roles for modules such as ECC 6.0, PI, XI, BW and HR modules.
• Responsible for working with business teams to test new and existing functionality and migrating roles from DEV to QA and production.
• Performed user maintenance tasks, user creation, deletion, lock down, activation, password management tasks utilizing SU01, and SU10.
• Involved in Role Design meetings with Business and functional teams to gather requirements for SAP ECC 6.0 and SAP HR roles re-design Implementations Project.
• Worked on Rollout projects of R3/HR landscape and also provided support as POC for R3securityissues.
• Performing quarterly SOX audit on DEV, QAS & PRD system and corrected discrepancies found in the test.
• Prepared Quarterly Audit for ECC, BW, HR and PI systems and also worked on deletion of left user ids in ECC, BW, HR and PI systems on weekly basis.
• Provided Emergency Access to Business users /Sustainment team on demand basis after getting appropriate approvals from management.
• Tracing the functionality after development phase and then designing the Roles/Composites, following SOD analysis and approval process to meet the timely deadlines.
• CreatingSAPuser ID's for testing, Resting password and other related tasks as assigned.
• Performing yearly user licensing by assigning the users to proper licenses and run the USMM Report to send the report toSAP.
• Process relatedSAPNew/Change/Delete user access change requests from the various departments.
• Complete additionalsecuritytasks which may include troubleshootSAPuser'sSecurityissues and analysis of missing / requiredSAPauthorizations.
• Working with helpdesk support staff andSAPconfiguration analysis regarding issues / Problems, Assist departments with processes.
• Updated SU24 for required T-codes and performed the Impact Analysis before updating new Auth objects to Auth check/Proposal for required T-codes.
• Ran various user administration reports using SUIM, SE16, and USR*, AGR* tables.
• Troubleshoot Security authorization related problems using SU53, ST01 and SUIM.
• Extensive involvement and supported in Cutover and Go-Live activities and smooth transition to support the team.
• Provided the evidences and improve the processes by working with SOX team.
• Reviewed and implemented theSAPnotes, early watch reports, auditor's recommendations to improve thesecuritysystem
• Created portal users and assigned appropriate roles in UME and assigned required backend roles.
• Configured Emergency Access Management (EAM) module by Creating Connector, setting up Connector type, Updating Repository Sync (User, Role and Profile) and configured Fire Fighter id’s, Fire Fighter owners and Fire Fighter in GRC 10.1.
• Expert in Configuring SPM and configured Fire Fighter id's, Fire Fighter owners and Fire Fighter Controllers in GRC 5.3 .
• Role based Simulation of SOD at Transaction Code Level, Authorization Object Level, and Critical Role Level & Mitigation Level.
• Created FF Id's for Functional folks in EAM and Configured FF Controls and Monitors.
• Configured connectors and set up the connection between GRC and backend serversand also performed synchronization and scheduled the jobs setup for ARA and EAM in GRC 10.1/5.3.
• Performed risk analysis at User level and Role level and to mitigate risks for the users using Risk Analysis and Remediation (RAR) tool.
• Involved in Role Design meetings with functional teams to gather requirements for SAP GuXit implementing project for SAP HR landscape.
• Worked on critical Authorization Objects like P ORGIN, P ABAP, P PERNR, P ORGXX etc.
• Providing Access ability to end users to update their timecard by assigning ESS roles in both SAP ECC 6.0 and portal system.
• Designed new roles and assigned to the users to access PA20 and PA30 via GuXit Application in SAP HR landscape.
• Involved in Role redesign and implemented in new set of roles based on the Organizational level in HR landscape.
• Redesigned backend roles for HR Employer self-service ESS and Manager self-service MSS to access Timecard and Open enrollment.
• Restricting reporting users through S RS COMP and S RS COMP1 authorization objectsto leverage on query accessing in BW Production System.
• Assigned analysis authorizations to the roles using object S RS AUTH authorization object.
• Troubleshoot authorizations related problems using RSECADMIN.
• Designed new role to functional team to perform POSDM activities on BW on HANA.
• Designed new role to access Analysis Office (AO).
• Built Analysis Authorizations using the transaction RSECADMIN.
• Build and tested BPC roles and provide Security appropriate authorizations to the team.
• Created users, team and task/data access profiles in BPC 10.1
• Manually adjusted the BW roles to conform to BI 7.0 security.
• Setup BI security for user roles (query users, administrative users and power users)
• Provide SAP Basis administration support Tasks i.e. User Administration, System Refresh, Support Pack upgrades, Client Copy, Kernel Upgrades, Applying Add-on’s, Spool Administration, Background jobs, Performance Tuning and applying OSS Notes.
• Performed Netweaver 7.3 EHP1 upgrade using SUM tool.
• Installed Diagnostics agents on the ECC 6.0, BW, HR and PI landscape.
• Performed TREX Upgrade on all PI Systems.
• Support package upgrades and add-on implementations in ABAP and Java stack.
• Performed Kernel Patch upgrade across the ECC 6.0, BW, HR and PI landscapes.
• Performing SAP profile parameter changes and configuration of Operation modes.
• Setup RFC Connections & Create logical components in system landscape.
• Importing transports through NWDI and CTS+ transports
• Importing transport requests across the systems landscape.
• SAP Web AS Java Monitoring and Administration.
• Deployment of various JAVA files (ear, sda, sca) through JSPM and NWDS
• Involved in post migration activities for Data Center Migration projects, we have migrated our all SAP systems from our HP data center in Charlotte, NC to our primary Verizon data center in Beltsville, MD.
• Involved in post migration activities for BW on HANA migration project.
• Monitoring Background jobs, re-scheduling, canceling long running jobs
• Request the sap license keys, Developer keys and Object key from SMP.
• Maintaining the Landscape systems in Service Marketplace.
• Opening system connection and reporting system issues to SAP.
• Working with NWA & Configtool to change different parameters for Java systems.
• Manually generating Earlywatch (EWR) report prior to regular scheduled time as on request from superiors.
• Creating Users, user groups & Assigning users to groups.
• Providing security Levels to users, applications and also to folders in the CMC.
• Monitoring the list of reports in the Instance Manger tool.
• Performing Failover activity during quarterly Windows Patching Maintenances.

Environment: SAP Netweaver7.0/7.1/7.3, ECC6.0 EHP 5/6, PI 7.3, EP, BI 7.0/7.4, SAP BPC 10.1, SAP HANA SP10, SAP HCM, BOBJ4.1, GRC 5.3/10.1, Solman 7.1, Solaris, Linux, Oracle 11g.

Confidential, NC

SAP Basis & Security Consultant

Responsibilities:

• Provided 24/7support.
• Experiences in onsite and offshore role model and update weekly status to superiors.
• Performed maintenance activities like SPAM upgrade, Support packages upgrade on entire ECC, SRM, PI & BI landscape.
• Exporting and importing designed & configuration objects request across the landscape in SAP XI.
• Creating and maintaining RFC destinations to remote systems.
• Maintaining Transport System across 3-System Landscape and Handling transports between SAP Systems.
• Searching OSS notes and applying OSS notes as per instructions or wherever applicable.
• Monitoring performance of SAP Servers for errors, Analyzing SAP traces, logs, ABAP Dumps, Locks and Troubleshooting.
• Involved in day-to-day activities and also working on issues raised by customers.
• Configured Network printers on entire ECC landscape.
• Performed segment tuning and Table reorganization.
• Performed database parameters changes as per recommended in EWR and ADDM report.
• Downloaded relevant SP level using Maintenances optimizer in SOLMAN.
• Manually generating Earlywatch report prior to regular scheduled time as on request from superiors.
• Printers’ setup for the SAP R/3 system through SPAD, daily & weekly print queue monitoring and solving end user printer troubleshooting.
• Performed Client Administration includes Local client copy, Remote Client Copies and Deletion of obsolete clients.
• Deployed related support packages for SAP GRC AC 5.3 and GRC RTA 5.3 implementation servers.
• Performed User Management like Creation, Deletion, Lock, Unlocking of Single Users using SU01 and Mass Users using SU10.
• Performed quarterly SOX audit on DEV, QAS & PRD system and corrected discrepancies found in the test.
• Generating reports from table data using SE16 and SE16N and updating of table entries using SM30.
• Created Single users and Mass User Maintenance.
• Performing mass user maintenance as per the Governance and Auditing team.
• Find out missing Authorizations using SU53 report and also User trace using ST01.
• Creating RFC and OSS user ids and granting necessary authorizations to them
• Managing mass transport using Change Documents.
• Creation of monthly audit report (SUIM).
• GRC user account creation, validity extension, role addition and deletion, SUPM user account request creation, working with Fire Fighting Id’s.
• Performed Risk Analysis for Role using RAR tool.
• Good at analyzing Basis, Security and Functional related issues.
• Transported the Roles across the Development, Quality and Production Systems
• Assigned Roles to Users based on SOD.

Environment: SAP ECC 6.0, SAP Netweaver7.0/7.1/7.3, SRM 5.0, BI 7.0, BO 4.0, EP 7.0, PI 7.0, GRC 5.3 and Solman 7.0/7.1, AIX, oracle 10g.

Confidential, Idaho

SAP Consultant

Responsibilities:

• Support Production operations Like Performance, stability, Functional Issues, Security related activities.
• Moved Transport requests across the landscape and also performed DB Administration i.e. BRTOOLS.
• Applying OSS Notes, Support Packs, Add-On, Kernel patches.
• User administration relating to logon problems, missing authorizations, checking validity period, analyzing short dumps, and monitoring systems performance.
• Ensuring optimal SAP performance through monitoring of the SAP System Landscape and tuning of R/3 Servers, adjusting operating parameters, application of patches and achieving proper workload distribution.
• Monitoring performance of SAP Servers for errors, Analyzing SAP traces, logs, ABAP Dumps, Locks and Troubleshooting.
• Conducting daily scheduled tasks of Basis Administrator such as monitoring users, servers work processes, backup of database. Performing periodic system checks & restoration testing and providing advanced level technical support.
• Database administration using BR Tools. Extending Table Spaces, checking free space and adding new data files.
• Creating and monitoring RFC destinations to remote systems.
• Performed user administration activities such as creating, deleting, renaming, locking and unlocking users, and resetting passwords, maintaining logon data and assigning roles to the users.
• User master Record creation/ modification using SU01, including complex design restrictions.
• Role creation/ modification using Profile Generator (PFCG) including complex design restrictions.
• Ensured accuracy and segregation of duties through comprehensive testing of all profiles and authorizations.
• Expertise in resolving Authorization issues by analyzing Authorization Checks.
• Troubleshooting user access through authorization error analysis (SU53, SU56) and System Trace (ST01).Missing authorizations can be found with this analysis functions.
• Work with Functional, BASIS, and Network teams to troubleshoot complex access problems
• Monitor and maintain user ID through User Information System (SUIM) - created monthly audit reports.

Environment: ECC6.0,BI 7.0, EP 7.0, APO 7.0, PI and SAP Solution Manager 4.0, HP-UX, oracle 10g.

Confidential

SAP Basis Administrator

Responsibilities:

• Provided 24/7support for users with Basis & security-related problems and documenting the corrective action taken to resolve.
• Performed User Management like Creation, Deletion, Lock, Unlocking of Single Users using SU01 and Mass Users using SU10.
• Worked extensively with the PFCG tool to create roles for ECC and BW systems.
• Performed maintenance activities like SPAM upgrade, Support packages upgrade, Kernel upgrade and BRTool Upgrade and Applied Add-ons.
• Experience in SAP Security analysis, Roles creations, Authorizations troubleshooting, maintaining security profile parameters.
• Performed quarterly SOX audit on DEV, QAS & PRD system and corrected discrepancies found in the test.
• Providing emergency user access to end-user to perform activities in PRD system as per approvals.
• Transporting the portal content across the landscape.
• SSO configuration between portal and backend systems.
• Exporting and importing designed & configuration objects request across the landscape in SAP XI.
• Creating and maintaining RFC destinations to remote systems.
• Defining and Maintaining background jobs in Espresso Tool.
• Searching OSS notes and applying OSS notes as per instructions or wherever applicable.
• Changing profile parameters as and when required in SAP and setting up operation modes.
• Maintaining Transport System across 3-System Landscape and Handling transports between SAP Systems.
• Opening systems for SAP remote support.
• Client Administration including Client Copies - Local, Client Export and Import.
• Generating Early Watch reports for production systems in solution manager and preparing action plans for alerts.
• Setting-up E-Mail in SOLMAN to send EWA report automatically.
• Live-cache monitoring and starting/stopping of Live-cache through LC10 and DB Manager Tool.
• Applied JAVA patches using JSPM.
• Monitoring performance of SAP Servers for errors, Analyzing SAP traces, logs, ABAP Dumps, Locks and Troubleshooting.
• Track and report project status on a regular basis including identifying, categorizing and escalating project issues that need management attention which will be discussed on weekly basis in OP’S meeting.
• Source systems maintenance in BI system
• Opening systems for SAP remote support.
• Database administration using BR-Tools. Extending Table Spaces, checking free space and adding new data files.
• Printers’ setup for the SAP R/3 system through SPAD, daily & weekly print queue monitoring and solving end user printer troubleshooting. Performed Client Administration includes Local client copy, Remote Client Copies and Deletion of obsolete clients.
• Assigned instances to operation modes to provide additional dialog or background processing resources.

Environment: SAP Netweaver7.0/7.1, ECC5.0, ECC6.0, 4.6C/ 4.7 EE, XI, EP, BI, APO, Solution Manager, HP-UX, Linux, oracle 10g.

Confidential

SAP Consultant

Responsibilities:

• Maintaining SAP Security. Creating and administering users, defining roles, assigning authorizations and generating Profiles.
• Performed daily monitoring activities.
• Involved in day-to-day activities and also working on issues raised by customers.
• SAP security using profile generator (PFCG) that include roles, profiles and authorizations.
• Use of transaction SU53 to troubleshoot Authorization Profile problems.
• Deletion of obsolete users and clients in the systems.
• Used SUIM for analysis of the users, profiles, roles, auth. objects and change documents.
• Configured client settings and system change options as per the definition of the client strategy document of the project.
• Creation and Maintenance of User Master records and adding the roles, profiles to the user upon request.
• Experience in SAP Security analysis, Roles creations, Authorizations troubleshooting, maintaining security profile parameters.
• Client Export/Import, Deletion, Local Client Copy & Remote Client Copy.
• Importing transport requests across the systems landscape.
• Configured RFC connection between the systems in the landscape.
• Maintained the instance profiles & its parameters using RZ10 in DEV, QAS and PRD systems.
• Analyzed the tablespaces and extending the tablespaces using SAPDBA & Brtools.
• Scheduled and monitored background jobs using transactions SM36 and SM37.
• Problem analysis and troubleshooting with minimal OSS support.
• Defining and maintaining background jobs and Setting Operation modes.
• Printers’ setup for the SAP R/3 system through SPAD, daily & weekly print queue monitoring and solving end user printer troubleshooting.
• OSS notes. Checking for all prerequisites and applying the OSS notes

Environment: R/3 4.6, 4.7EE ECC 5.0, Win 2003 server, UNIX, Oracle 9i.