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Solution Manager/basis Consultant Resume

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Dundee, MichigaN

SUMMARY

  • 7+years of SAP experience in BASIS, SAP R/3, My SAP ERP, Net weaver 7x, EP, PI 7.1 XI/PI, BI, SOLMAN and CRM Installation, Security, Administration and Upgrade.
  • Performed installation, upgrade of Solution Manager using SUM tool and end - to-end configuration of Solution manager 7.1 SP 11 .
  • Performed OS/DB migration, HP-UX to Linux and AIX to Linux on oracle and DB2 platforms.
  • Involved in Data centre migration and performed all post migration activities.
  • Performed installation, configuration and upgrade of ECC 6.0/EHP5/6, NW 04/07’s, 4.7 R/3 Enterprise, R/3 4.6C and SOLMAN 4.0/7.0 (EHP1)/7.1.
  • Performed installation of Process integration (PI 7.1), Seeburger SFTP, Interfaces integration.
  • Performed installation of Enterprise portal (EP 7.0), PI 7.0 and configured the systems in the Landscape.
  • Expertise in Monitoring and Support Phase. Good experience on ECC 6.0/5.0, WAS 6.40/6.20, EP 6.0/5.0, XI 3.0 SM 4.0/3.2/7.0/7.1 , ITS 6.20, BI7.0, BW3.5, 4.7EE, SRM, SCM, APO, and CRM, SAP R/3 4.6 C.
  • Expertise in SAP Basis administration including Client Administration, Transport Management System (STMS), User Administration, Upgrade, Applying Support Packages and Patches, Trouble shooting System problems, Performance tuning, Workload Analysis, Database Administration, Memory and Buffer Management.
  • SAP Installations: Installed SAP systems (Central Instances, Application Servers and distribution servers) from version ECC 6.0,ECC 5.0, NW 04’s, 4.7EE, SAP R/3 4.6C/D,BI 7.0, PI 7.1 Performed Post installation activities.
  • Solution Manager: Installed and managed SAP SOLMAN for System Landscape. Generated Installation key defined and configured Satellite Systems, Created Solutions and configured EWA’s and Root Cause Analysis (RCA) for satellite systems, Configured Service desk and monitored messages and alerts on Solution Manager 7.1, LMDB.
  • Process Integration: Performed installation and post installation steps of PI 7.1, configured SLD as per design, updated and imported ESR contents, import and configured Seeburger SFTP, configured service registry to PID. Configured ADS services.
  • Enterprise portal: Performed installation of Enterprise portal (EP 7.0) and Performed upgrade of Support package. Configured Single Sign On (SSO) between Portal and SAP, Non-SAP systems. User mapping, Logon tickets. Fine tune Performance of EP system. Configured User Management Engine (UME).
  • SAP J2EE Engine: Administration, Startup profiles and startup problems, Applying support patches to java engine (SDM, JSPM), Monitoring, Introduction to Directory services, Technical Connection of Directory Services.
  • Exchange Infrastructure (XI): Performed Installation of XI 3.0 on Netweaver 2004 SR1.
  • Business Warehousing (BW): Added BI Content on Netweaver. Performed Installation and Post installation activities on BW 3.5. BIW System administration tasks include Support, Authorizations, Data archiving, Transports, Security and setting up performance cubes of versions BW 3.5/3.0
  • Security Administration: User maintenance. Generation of profiles (PFCG), Created Roles, Composite and Derived roles. Handled Missing Authorizations and performed Role mitigation. Generating reports in SUIM. Configured Central User Administration (CUA) and maintained users centrally. Performed SOD.
  • Support Packages: Downloaded support packages, SAP Notes and applied on SAP Systems (ABAP, JAVA) and BW systems. Updated SPAM/SAINT Versions. Applied Add-ons. Performed Kernel Upgrade.
  • Client Administration: Created clients and defined settings. Performed client copies like local client copy, remote client copy and client export and import. Performed Homogeneous System copies and DB refresh.
  • Transport Management: Configured Transport Domain controller and System Landscape. Created virtual systems, transport layer, transport routes. Transported change request using STMS and manual ‘tp’ from DEV system to other systems in the landscape. Performed CTS management.
  • Maintaining Instances: Profile Maintenance, Defined Operation modes and assigned time intervals to modes. Configured Logon load Balancing. CCMS monitoring and defined threshold values, Control panel.
  • Daily Monitoring Activities: Defined and monitored Background, Update jobs and maintained Spool queue. Performed SAP housekeeping jobs.
  • Performance Tuning: Research ABAP performance problems and advise developers on code optimizations including SQL and index recommendations.
  • Data Transfers: Created and maintained RFC destinations. Performed Homogeneous System copy and Database refresh. Knowledge on Data transfer tools like Legacy system migration workbench (LSMW), direct input method, and IDOC’s. Used Business Connectors to enable Data Transfer between systems.
  • Database Administration - Perform Oracle DBA functions including Tablespace management, Oracle performance problem resolution, REORGS when required. Familiar with SAPDBA & BR*TOOLS for Database Backup/Recovery and Space management.

TECHNICAL SKILLS

ERP: SAP R/3, 4.6, 4.7EE, ECC 5.0/6.0-EHPs, Netweaver 04/04s/07, BW3.5/BI7.1, EP 6.0/7.0, XI 3.0/PI 7.0, PI 7.1, SAP SOLUTION MANAGER 4.0/7.01/7.1. SP11

Operating Systems: WINDOWS NT/2003, UNIX, LINUX Red Hat/SLES, IBM AIX, HP UX, SUN SOLARIS.

Languages: C, C++, JAVA, SQL.

Databases: MS SQL Server 2005/2008, DB2 9.7, Oracle 8i/9i/10g/11g.

PROFESSIONAL EXPERIENCE

Confidential, Dundee, Michigan

Solution Manager/Basis Consultant

Environment: Solution Manager 7.1,SP 11,SAPECC6.0EHP5, BW, NW 7.1,Process integration7.1, Linux x64 86, Windows NT, Vertex, Oracle 10g, 11g.

Responsibilities:

  • Performed Upgrade of Solution Manager from SP-5 to SP11 using SUM tools in Production and Development environment.
  • Performed End to End implementation of Solution manager for total landscape.
  • Configured Managed Systems in solution manager using SOLMAN SETUP, LMDB Sync, SOLMAN WORKCENTER in 7.1 SP 11.
  • Monitored SAP systems in landscape using Solution Manager.
  • Setup Maintenance Optimizer and SLD Data supplier configuration of ABAP and JAVA stack systems
  • Performed Wily Introscope installation 9.1.5.
  • Performed SMD agent’s installation using SWPM tool.
  • Performed ST-PI and ST-API update in BW environment.
  • Performed root cause analysis in Managed systems.
  • Performed java parameter update with Config tool.
  • Performed DB refresh using RMAN backup of Prod and restoring on Pre-Prod DB with change and connecting with SAP
  • Performed table space administration by altering table spaces and adding data files as per system requirements (BRTOOLS).
  • Performed Database Administration, Table space administration, adding data file, monitoring archive logs, trace files, and log files for trouble shooting. Configure functional workgroups for load balancing
  • SAP tuning and troubleshooting of performance related issues.
  • Performed J2EE System start/stop problem troubleshooting and J2EE system memory management.
  • Performed Profile Generator (PFCG) for Role upload and assigned user authorizations and profiles to user ids.

Confidential, Houston, TX

Net Weaver/Basis Consultant

Environment: SAP ECC 6.0 EHP 5, NW 7.1,Process integration 7.1,Windows NT, J2EE Engine, Solution Manager 7.1,Vertex, Esker, Oracle 10g.

Responsibilities:

  • Performed and worked on data centre migration and involved in post migration activities.
  • Performed Installations of Net weaver products (EHp1 7.3), solution manager7.1 using SL-tools (SWPM)
  • Performed installation and post installation steps of PI 7.1.
  • Performed configuration of Seeburger SFTP in PI
  • Performed vertex configuration.
  • Performed Esker Configuration and worked on all fax issues.
  • Performed system checks, sld checks, worked on major tasks on data centre migration.
  • Configured solution manager SOLMAN SETUP, LMDB, SOLMAN WORKCENTER in 7.1
  • Setup Maintenance Optimizer and SLD Data supplier configuration of ABAP and JAVA stack systems
  • Performed SP10 update of solution manager using SL-Tools (Software update Manager)
  • Performed table space administration by altering table spaces and adding data files as per system requirements (BRTOOLS)
  • Performed daily health check for production systems.
  • Performed Kernel upgrades and applied SAP Notes to the SAP system.
  • Involved in Configuration of communication channels of PI interfaces.
  • Performed DBA Checks of all systems (DB12/DB02/DB13/DB14/DB16/DB24/ST04)
  • Configuring Printers, monitoring spool requests and Temse management (SPAD/SP01)
  • Database Backup / Recovery, Monitoring, troubleshooting the Backup problems by investigating the cause like due to the media failure or due to system failure or some other reasons.
  • SAP tuning and troubleshooting of performance related issues.
  • Performed J2EE System start/stop problem troubleshooting and J2EE system memory management.
  • Configuration of SAP router and, Configuration CUA.
  • Troubleshoot various PI system integration issues such as alert for adapter engine issues, Heart beat monitoring of PI/XI systems etc.
  • Monitored SAP systems in landscape using Solution Manager.
  • Performed Database Administration, Table space administration, adding data file, monitoring archive logs, trace files, and log files for trouble shooting. Configure functional workgroups for load balancing

Confidential, Santa Clara, CA

NetWeaver/Basis Consultant

Environment: SAP ECC 6.0 EHP 6, NW 7.3, SAP BW3.1/3.5 & BI 7.0,SAP CRM, Java Portal 7.0, XI/PI, Unix, TSM, J2EE Engine, GTS, SAP Business Connector, EP 7.0, Solution Manager 7.1, Business-Packages, Oracle 11g

Responsibilities:

  • Performed OS/DB migration from HP-UX to Linux on oracle Database plat forms.
  • Working on multiple Installations of NetWeaver products (EHp1 7.3) using SL-tools(SWPM)
  • Working on ERP 6.0 EHP6 & BI 7.x upgrade by using SUM (Software update Manager)
  • Performed OS/DB migration
  • Performed multiple SAP system refreshes &daily health check for production systems.
  • Involved in System, User, and Content administration of SAP EP 7.
  • Worked on Solution Manager implementation 7.1 and setup Early watch, LMDB etc
  • Setup Maintenance Optimizer and SLD Data supplier configuration of ABAP and JAVA stack systems
  • Database Backup / Recovery, Monitoring, trouble shooting the Backup problems by investigating the cause like due to the media failure or due to system failure or some other reasons.
  • SAP tuning and troubleshooting of performance related issues.
  • Performed J2EE System start/stop problem troubleshooting and J2EE system memory management.
  • Experience in configuration of Single Sign On (SSO), LDAP using SSL, Setting up SAP router and configuration, SAP Router, Configuration CUA.
  • Troubleshoot various PI/XI system integration issues such as alert for adapter engine issues, Heart beat monitoring of PI/XI systems etc.
  • Monitored SAP systems in landscape using Solution Manager.
  • Installed Solution Manager and activated SDCCN, Setup EWA (Early Watch Alerts) for different Satellite systems. Setup and configured SLR (Service Level Reporting).
  • Performed Database Administration, Table space administration, adding data file, monitoring archive logs, trace files, and log files for trouble shooting.
  • Configure functional workgroups for load balancing.
  • Transported Requests from one system to another using STMS.
  • Schedule and administer background processing (batch jobs).
  • Configured Profile Generator (PFCG) and assigned user authorizations and profiles to user ids, setup security for the developers according to Business requirements.
  • Administer system schedules for backups, downtime, client copies and upgrades.
  • Performed Kernel upgrades and applied SAP Notes to the SAP system. and some other related codes and procedures if needed.
  • Responsible for Homogeneous System Copy.
  • Changed the SAP System Instance Profile Parameters as per the requirement.
  • Database administration including database maintenance & performance tuning.

Confidential, HOUSTON, TX

NetWeaver/Basis Consultant

Environment: R/3 4.6c, 4.7EE, ECC 6.0, BI/BW, CRM, APO, EP, XI, TREX

Responsibilities:

  • Worked in upgrade of SAP 4.7 EE to ECC 6.0 EHP5
  • Have good knowledge and involved in Unicode conversion.
  • Homogeneous System Copy using Online/Offline Database Backup
  • Worked on 24/7 on call rotation and implementation of global customers as per Business Planner schedules
  • SAP system monitoring and performance tuning (RZ20/ST02)
  • Patch administration, kernel upgrades and SAP note application (SPAM/SAINT)
  • Day to day monitoring of SAP logs and proactively fix error conditions
  • Performed table space administration by altering table spaces and adding data files as per system requirements (BRTOOLS)
  • Provide assistance either primary or secondary CTS support
  • Maintained both ABAP-stack and JAVA-stack in ECC System
  • Analysed system performance and adjust various tuning parameters to maintain optimum utilization including application server load balancing, operation modes, background jobs, and spool management (RZ04/SM63/SM36/SM37/SP01/SPAD)
  • Providing production support for applications 24x7 when assigned as the primary contact
  • Daily Monitoring activities like Analysing ABAP Dumps, Update Monitoring, Alert Monitors, System Traces, Lock Entries Set Alert threshold, operation modes
  • Troubleshoot problems reported by users of the various SAP products. Performing root cause analysis on all production support related issues
  • Responsible for ensuring backups/restores run successfully on all systems

Confidential, Nashua, NH

NetWeaver/Basis Consultant

Environment: R/3 4.6c, 4.7EE, ECC 6.0, BI/BW, CRM, APO, EP, XI, TREX

Responsibilities:

  • Designed server architecture and performed sizing to define hardware required for the customer.
  • I have worked in designing in DR/standby site planning, design, deployment and execution (DB).
  • Defined and designed various clients like Test Client based on customer implementation strategy.
  • Installation of development server (DEV) with central system architecture and Quality server (QAS) with distributed architecture and high availability on production System (PRD).
  • Installed various versions of SAP components like ERP, SRM, SCM, PLM, CRM etc.,
  • Installed SAP GUI and configured logon groups etc.,
  • Performed SAP Kernel upgrade.
  • Designing policies for Notes Application and Package Implementation.
  • Worked with security and network team ensuring installation and connectivity of SAP frontend for remote site users.
  • Configuration of SAP Help library through SR13.
  • Knowledge of designing and implementing disaster recovery solution by means of transaction log shipping SQL specific.
  • Setup transport management system along with Virtual Systems, Layers, Routes, etc.,
  • Worked with hardware venders to finalize the hardware team to finalize the hardware.
  • Worked with SAP team to finalize the software required for the customer.
  • Enabled the web functionality for SAP ERP system (Internet communication framework).
  • Configured profile parameters for default and instance profiles.
  • Worked with Trans directory to transport the requests and analyze the issues of transportation.
  • Prepared a process documentation and end user documentation for training End users.
  • Configured backup, performed backup and tested for its consistency.
  • Communicated with SAP to connect GO-LIVE sessions.
  • Participated in multi-landscape design solution, architecture recommendation and strategies for continuous improvement.

Confidential, Atlanta, GA

NetWeaver/Basis Consultant

Environment: ECC 6.0, BI 7.0, EP 7.0, CRM 5.0, SRM 5.0 and Solution Manger 4.0, Windows/Oracle

Responsibilities:

  • Implementation of ECC, BI, EP, CRM, SRM, TREX
  • Carried out post-Installation tasks in BI, CRM and ECC systems (ABAP and Java)
  • Implementation of WebAS as part of the ECC and BI Implementation
  • Worked in configuring EP in ECC and BI
  • Performed Installation of GRC and worked closely with security in creating security policies.
  • Setting up Transportation from DEV, QAS and Prod environments in all Systems
  • Client Administration (Local /Remote/Transport Client Copies)
  • Completed successful Client copies, support pack upgrades, applying Patches for ECC, BI, CRM, SRM systems
  • Maintained single sign-on (SSO) in Solution Manager by using Visual Administrator
  • Worked on Design of NetWeaver, portal security and create portal roles & users and assign the portal roles
  • Performed User Administration and assigning authorizations to users in EP
  • Created and Maintaining the Java Connector (JCo) Connections in BI Server by using Web Dynpro Tool
  • Installed latest patches through Solution Manager by using Maintenance Optimizer
  • Created users and user groups by using Java Authorization Administration Tools
  • Performance tuning, memory management and parameter change of the SAP system with CCMS reports (RZ20)
  • Service Marketplace Operation including notes, patches, plug-ins, user administration, OSS connections, service message and Early watch alert report
  • Daily Backup administration, Backup Logs, Tape Management, Restore and Recovery and Table space Maintenance by using BRTOOLS
  • Provided the support to HR, FICO, MM and ABAP module Users
  • Responsible for providing detailed documents for infrastructure and all procedures relating to the support of the system

Confidential, PA

NetWeaver/Basis Consultant

Environment: NetWeaver 2004s, EP 7.0, XI 3.0, BI 7.0, CRM 5.0 SR2, Solution Manager 4.0, SuSE Linux Enterprise Server 9, Oracle 10g.

Responsibilities:

  • Installation of EP 7.0, BI 7.0, Solution Manager 4.0SR1, TREX 7.0 and the post installation and administration tasks related to them under a Linux environment.
  • Upgraded instances based on R/3 4.6C to ECC 6.0.
  • Applied all the relevant service packs and OSS notes with regard to the installations and upgrades using SPAM/SAINT and SNOTE.
  • As part of post installation activities with regard to SLD and Solution Manager carried out the following tasks: Adding technical systems to the landscape, generating installation and upgrade keys.
  • Carried out the integration of EP7.0 and BI which included: creating JCoRFC/RFC connections in EP and BI, configured portal server settings for EP in BI, and creating BI systems in EP.
  • As part of the Java post installation tasks used Visual Administrator and Config tool while setting up SSO and SSL.
  • Configured the Transport Management System and carried out the process of setting up delivery routes between development, quality, test and production systems.
  • As part of PI post installation generated PI roles, created the user XISUPER and performed the Manual refresh and Delta refresh for XI runtime cache.
  • Performed local and remote client copies/deletes in Sandbox, Development and Training.
  • Performed system copies as per business requirement, which usually included homogeneous system copies as well as client copies.
  • Spool Administration SPAD, Printer server level configuration/user lever configuration, maintenance of network printers.
  • Providing on-call support on a rotational basis during the duration of the project for legacy systems.
  • Writing shell scripts to automate the various tasks such as data backups and reorganization, verifying data integrity and housekeeping duties

Confidential

NetWeaver/Basis Consultant

Environment: R/3, ECC, BW/BI, CRM, XI, EP, Solution Manger, TREX and SRM, HP UNIX/Oracle

Responsibilities:

  • Worked in upgradation and pre/post activities of SAP R/3 4.6C to ECC 6.0
  • Performed the Installation and upgradation of Oracle database and applying oracle patches
  • Creating the RFC connections for Trusted and Trusting systems and setting up of System monitoring and Early watch Reports, Central Monitoring on the Solution Manager for all satellite systems (SMSY/DSWP)
  • Setting up the Transportation and automated transports for DEV, QAS, Pre-Prod, Virtual Systems and Prod environments (STMS) in all systems
  • Applied support packages on both JAVA and ABAP stacks
  • Kernel upgrades, Patch administration, Plug-ins, knowledge of using SPAM/SAINT/SPDD/SPAU and SAP note application
  • Monitoring system health, troubleshooting/rectifying system errors, performing system upgrades and modifications
  • Performed daily reporting of Preventive Maintenance checklist of all systems
  • Database management- Backup, Recovery, Restore and Table space Management using BRTOOLS
  • Resolved the tickets depending on the end-users severity level and supporting 24X7 (Stand By/On Call) as a primary contact and involved in Technical week-end activities
  • Monitoring the team SLAs including technical activities such as System lock, Update error, ABAP Dump error, Monitoring Buffers and System logs
  • Configuration of ESS/MSS and SSO in Portal
  • OSS / SAP Service Marketplace: Downloading support packs, add-on components by using Solution Manager, Creating messages, Opening/Closing OSS connections
  • Performed DBA Checks of all systems (DB12/DB02/DB13/DB14/DB16/DB24/ST04)
  • Configuring Printers, monitoring spool requests and Temse management (SPAD/SP01)
  • Performed the System Refresh Activities for Prod to Pre-Prod and Quality systems in all landscapes

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