SUMMARY

• Having over 8 years of hands on experience as SAP SD, LES functional consultant with exposure in MM, PP and FICO modules
• As an SAP professional I have obtained strong functional and technical knowledge of SD and MM. Certified SAP SD Consultant skilled in Business Process Analysis, Business Process Redesign, and Configuration. Experience spans across Pharmaceuticals, Biotechnology, Bio - Manufacturing, and IT Industries.
• Highly adaptable to ever changing project scenarios with experience in a variety of industry sectors. I am a highly competent consultant who, throughout my career has identified skills, gaps and possible new career opportunities. I have kept abreast of developments in IT and Industry by external study.
• 8 years of experience in SAP Sales and Distribution module including configuration, customization, testing and production support. Involved in two full life cycle implementations.
• Experience in GAP Analysis: Analyzed AS-IS, Formulated the TO-BE processes from Several Sessions with the Core Team Members and Project planning.
• Experience in all phases of ASAP methodology: Project Preparation, Business Blueprint, Realization, Final Preparation and Go Live & Support.
• Broad experience with configuring Enterprise Structure in SD by interfacing with other modules by defining Sales Organization, Plant, Storage Locations, Division, Sales Offices, Sales Groups, Sales Areas, Shipping Points, Loading Points and Transportation Points, Customer-Material Info records. Worked on account group control and configuration.
• Extensive experience in configuring pricing procedures that include condition tables, access sequences, condition types, condition records, tax calculations, rebate types, pricing scale (absolute and percentage scaling), special Pricing functions, Pricing analysis and running Pricing reports.
• Worked on Pricing Enhancements, custom routines, Group Conditions and Condition Exclusion
• Building specifications of routines for Requirement, formulae for Alternative Condition Types, Alternative Condition Base Values in the pricing procedure.
• Evolving prices, discounts, surcharges using various standard and customized Condition Types, Tables and Records
• Have good knowledge on routines for pricing, pricing reports and catalog.
• Involved in configuration, customization and coordination aspects of SD Master Data such as Partner Determination, Customer & Material master data, Material inclusion/exclusion, Material Determination, Text determination and Customer Material Info Record.
• Expertise in configuring Order Management process (Inquiry, Quotations, Standard Orders, Rush order, Return Order, Contracts, Item/Product Proposal, Item Categories, Schedule Line Categories, ATP Check, maintaining Copy control and transfer of requirements), Billing documents (Invoice, credit memo, debit memo, cancellations, bill of materials, revenue recognition).
• Involved in Billing: Configuration of Billing Documents, Billing Document Types, Billing Processing, Billing Plan Types and Integration with Accounting.
• Experience in configuration for Route Determination, which includes routes, modes of transport, shipping types, routes & stages, transportation connection points, zones, groups and transportation routes.
• MM Experience includes Configuring Master Data, Purchasing Organization structure and Purchasing Document.
• Configured Third party order processing, Consignment process, Contracts, Intercompany business, ATP, Bill of Materials (BOM), Material Inclusion/Exclusion, Cross Company Order Processing, and Rush Order Processing.
• Designed the interfaces between the SAP and third party external system for customer inventory management.
• Configuration of Condition techniques and its application in areas like Pricing, Account determination, Output determination, and free goods.
• Configuration of Credit management pertaining to Simple, Static and Dynamic Credit Check.
• Have good knowledge in service order configuration and process.
• Adept in configuration of sales documents, delivery documents and billing documents by working all kinds of issues related to OTC cycle in the project.
• Have a complete understanding of the Customer master and Material master and its use in the order processing. Knowledge on Functionalities like Customer material info record, Customer Item Proposal, Material Determination, Material Listing and Exclusion.
• Analyzed business specification documents and prepared test requirements documents, test plan, business test scenarios, test cases and automation test scripts.
• Experience in unit testing, integration testing and regression testing.
• Worked on LSMW, CATT, eCATT, HP/Mercury load runner, Quality center for test automations, (Performing stress/Volume testing).
• Excellent communication and presentation skills, demonstrated ability to work with senior level clients to understand the key business drivers that impact client satisfaction and motivating team members towards achieving goals.

TECHNICAL SKILLS

• ABAP Programming
• Java
• JavaScript
• SQL
• LSMW Programming and Data Migration
• Delivery Interface; Weigh bridge Interface
• Solution manager
• ALE/ IDOC and EDI
• Writing Test Scripts
• HTML Coding
• Microsoft Office (Expert)
• CBT and Document Development (Project Experience)

PROFESSIONAL EXPERIENCE

Confidential, Redmond, WA

SAP SD/MM Production Support Analyst

Responsibilities:

• Working with various Microsoft supply chain IT systems and applications such as BizTalk, ICOE, EBIS, E2Open, and Reverse Logistics (RL) and their support groups to ensure smooth EDI message flows for shipments and deliveries as part of MSCIT.
• Good understanding of B2B systems and EDI message flows through these systems between client and customer.
• Familiar with EDI message types between B2B systems and SAP such as 940, 945, 861, 3B2, 4B2, 214, 204, 997, and MDN.
• Reporting and providing support for FETA (Forecasted Expected Time of Arrival) shipments and deliveries.
• Reviewing date discrepancies between CEVA FMV (Freight Management Vendor) system and SAP and have CEVA re-submit update messages to reduce discrepancies. Publish daily report to stakeholders highlighting any remaining orders with date discrepancies.
• Creating STO PO (Stock Transfer Order Purchase Order) Validation Reports: the STO PO check is part of DTV (Distribution Turnkey Vendor) inbound reporting - to accompany the daily FETA report - to assess the successful creation and PGI of the STO DO’s (Delivery Orders) to assure successful deliveries.
• Creating Direct Shipment Reports: check and ensure that all Direct Shipment DO’s (including both Bulk & Parcel deliveries) have been successfully PGI'd and sent directly to the customer from the CM (Contract Manufacturer).
• Creating DTV Outbound reports: with regards to DTV Outbound orders, all DO’s are checked and investigated based on wheels-up status of deliveries for successful PGI in SAP on a daily basis. Reconciling Delivery Order (DO) reports between SAP and Transplace (FMV) to confirm 940 receipt. Also reconciling reports between CEVA and SAP for 945’s to verify PGI completion.
• Clearing BDC’s (Batch Data Correction) for duplicate 945’s: based on a date integrity check, all DO’s are investigated and cleared from the BDC, which have correctly had a second 945 message received in SAP; even after successful receipt of the original message from the partner.
• Creating reports for various SAP errors & alerts: proactively analysing a large volume of SAP errors reported daily via the SAP alert notification service. Based on proactive data trending, analysing partners to identify the root cause of errors and propose corrective actions, including bug fixes and software functionality enhancements. The next step is to automate error analysis & trending through SQL automation.
• Creating EIP Data Quality Monitoring reports "Utilizing the feed from Store BI, monitoring data quality concerns based on two metrics for both B&M and Online Purchase Orders across regions (AOC/APOC/EOC). The two metrics used are: % Has Purchase Order Date Time” - reflects PO orders created in SAP versus PO order count from the source system. % with 945” - reflects a comparison of SAP orders for which PGIs are complete versus 945s received into EIP."
• Supporting EDI 940 reconciliation: the process starts by using CEVA’s initial input report, identifying DO’s reported that are not in CEVA’s PKMS system, and accordingly start an investigation to trouble-shoot and resolve in order to assure that all reported DO’s with issues are processed through to CEVA successfully.
• Supporting EDI 861 reconciliation: the process will start by using CEVA’s initial input reports, identifying DO’s reported that haven’t GR’d in SAP, and accordingly would have to start an investigation to trouble-shoot and resolve in order to assure that all reported DO’s with failed GR status are processed through to SAP successfully.
• Creating SAP Backflush reports: gathering all the components that have to be back-flushed with error message: "Component is not consumed due to insufficient material at Vendor" Investigate the reasons for various SAP message types.
• Providing continued support for the Manaus MMO (Microsoft Mobile Operations) factory in Brazil by reconciling deliveries and shipments between Microsoft’s supply chain hub, SAP and FMV systems. Products include, XBOX, Surface Pro’s, mobile phones, and accessories.
• Providing continued support for the Hanoi FFC phone factory in Vietnam by reconciling EDI 940 and TO (transfer orders) between Microsoft’s supply chain hub, SAP, and FMV systems.
• Partaking in major incident calls for high impact deliveries/shipments affecting customers. Resolving these major incidents when called upon.

Confidential

Senior SAP SD Functional Consultant

Responsibilities:

• Responsible to review Company Structure, Business process and Open issues.
• Define and Assignment of Enterprise Structure as per the Business Process and client requirements.
• Actively involved in all phases of Up gradation and enhancement as per the Business requirements and involvement of the SAP Modules like SD and MM.
• Worked on various Master Data which include Material Master, Customer Master, Contract Master, Vendor Master and Condition Master, Info Records, Source List, Quota Arrangement, Messages etc,
• Configured Complete Sales Cycle includes Order-to-Cash (OTC) with Contracts and Agreements.
• Configured Procure-to-Pay (P2P) process with multiple vendors as per client request.
• Customized IMG settings for various Sales Documents which include, Contracts, Agreements, Customer Service Processing issues, support issues like returns, Quotations and Contracts etc, including pre and post sale issues.
• As a part of development and system support, design and development of functional specifications for outbound shipments for different Business Process for various scenarios including configuration.
• Configuring business process and requirements gathering, development and design analysis of functional specifications for RICEF’s.
• Configured and Customized Revenue account determination
• Configured IMG settings for Logistic Management, Transportation Scheduling and it’s determinations like Storage Location, Shipping point and Route Determinations.
• Responsible for the configuration of order management processes, availability check, ATP, Complex pricing procedures under different condition types and requirement types, alternate calculation type, Condition base value etc, with condition inclusion and exclusion.
• Responsible for the Integration Points between SD, MM, FICO and PP Modules.
• Configured Complete Sales Cycle with item category group, Item Categories, Schedule lines, billing types, and invoice list, copy control for sales documents and output determination procedures.
• Configured Product allocation, Availability checks with ATP logic and against planning with TOR.
• Responsible for the configuration of delivery and shipments.
• Responsible for SAP Rollout configurations and issues.
• Configured settings for free goods and rebates for various business processes.
• Configured Backorder processing, billing types and credit management.
• As a part of Purchase Optimization worked on various contracts, Contracts, Scheduling Agreements, Invoicing Plans, Release Procedures, and Purchasing Document Configuration.
• Configured Inventory Management Business Process with Goods Receipts, Goods Issues, Stock Transfers, Reservations, Consignment, Physical Inventory, Availability Check, and Movement Type Configuration including Messages.
• Configured and customization of Business Process include Valuation, Account Determination for Material Valuation, Price Control and Account Determination etc,.
• Responsible for the preparation of Training Tool Kit, Presentation and end user Training on configured processes.
• Post implementation support and Troubleshooting in day-to-day activities.

Confidential, Durham, NC

SAP SD Functional Consultant

Responsibilities:

• Study of business flow and its scenarios of company and documentation.
• Define and Assignment of Enterprise Structure based Change Management.
• Actively involved in all phases of ASAP Methodology including up-gradation of the project from 4.6C to ECC 6.0.
• Customization of Masters like Material Master, Customer Master, Contract Master, Vendor Master and Condition Master Etc., and extending to New Company Codes and Enterprise Structure based on the change Management.
• Configured complete Sales Cycle includes Order to Cash (OTC) with Contracts and Agreements based on business scenarios.
• Configured Procure-to-Pay (P2P) process with multiple vendors as per client request.
• Responsible for Customized IMG settings for various Sales Documents which include, Contracts, Agreements, Customer Service Processing issues, support issues like returns, Quotations and Contracts etc, including pre and post sale issues.
• Configuring various business processes, requirements gathering, Design, Development and analysis of functional specifications for RICEF’s for the new company code functionalities.
• As a part of customization and system support, Configured and Customized Outbound shipments for different Business Process for various scenarios.
• Configured and Customized Revenue A/c determination and revenue recognition for standard, time related and service related venue recognition.
• Configured Order to Cash Management with various pricing procedures, Taxes, Rebate agreements, Credit Controls, Billing and Reports.
• Configured IMG settings for Logistic Management, Transportation Scheduling and its related determinations Storage Location, Shipping point and Route Determinations.
• Configured product allocation, Availability checks with ATP logic and against planning with TOR.
• Actively involved in the Integrating Points between modules SD, MM, FICO and PP.
• Customized non-standard back order processing
• Responsible for New Pricing procedures and promotion settings for different Business Scenarios.
• Configured Revenue account determinations and AR process related to Billing commissions and payments from customers.
• Responsible for the configuration and customization of Delivery and shipments.
• Configured Service Management with Customer Service Processing (SD-SLS-OA) and warranties etc,
• Worked on SAP Rollout configurations and issues.
• Responsible for the settings for free goods and rebates for various business processes.
• Backorder processing, billing types and credit management
• Configured Internet Pricing (IPC) for the Business Process.
• Successfully presented and implemented solutions to optimize pricing and hence increased system performance. Creation of transfer order and its confirmation, Stock Transfer orders, posting changes were applied
• Handled the onsite team and conducted regular meetings with the Client’s Project IT team, participated in discussion for business requirements and system modifications
• Raise OSS tickets on product error and suggest client on SAP recommendations on SAP standard errors and new modifications
• Responsible to resolve tickets and provide the root cause analysis document on each ticket that is technically impacting the business process
• Developed comparison report that has the list of Customer exclusion between Customer master and custom table maintained with list of Distributors and Outlets
• Developed report displaying the important fields of the existing customers like credit limit, address, partner functions with input as customer number
• Create Unit Test Cases and perform subsequent Unit Testing, and generate configuration documentation.
• Generate PMS (Particulate Material System) reports and create excel spreadsheets for sterile supply review, critical site review, and quality review
• Responsible for Impact Analysis and testing which include unit, string, UAT and integration testing under different Business Scenarios including Interfaces.
• Worked on Standard reporting tools like Logistic Information System (LIS).
• Worked on various Interfaces integrated with Web Methods, EDI and IDOCS for Communication between various R/3 Non-SAP Clients and APO.
• Responsible for the preparation of Training Tool Kit for the Key users, presentation and end user training on configured processes.
• Post implementation support and trouble shooting in day-to-day activities.

Confidential, Durham, NC

SAP SD Functional Consultant

Responsibilities:

• Responsible for the Company’s Structure Business Process and documentation as per the Business requirements defined and Assigned to Enterprise Structure.
• Creation of Masters and Customization of Masters like Material Master, Customer Master, Contract Master, vendor Master and Condition Master etc,
• Configured Complete Sales Cycle includes Order to Cash (OTC)
• Design and development of RICEF’s for outbound shipments for different Business Process under various Business scenarios.
• Configured Business process, requirements gathering, Design, development and analysis of functional specifications for RICEF.
• Design for Inbound and Outbound transactions including Testing.
• Configured Order to Cash Management with various pricing procedures, Taxes, Rebate agreements, Credit Controls, Billing and Reports.
• Responsible for the customization of non-standard back order processing.
• Configured IMG settings for Logistic Management, Transportation Scheduling and its related determinations like Storage Location, Shipping point and Route Determinations.
• Configured Complete Sales Cycle with item category group, Item Categories, Schedule lines, billing types, and invoice list, copy control for sales documents and output determination procedures.
• Responsible for the configuration of complex Pricing procedures and Promotion settings for different Business Scenarios which are controlled by alternate calculation type, requirement types and condition base values.
• Configured Revenue account determinations, AR and Billing commissions and payments from customers.
• Responsible for the settings for free goods and rebates for various business processes.
• Configured Backorder processing and credit management
• Successfully presented and implemented solutions to optimize pricing and hence increased system performance. Creation of transfer order and its confirmation, Stock Transfer orders, posting changes were applied
• Responsible for the Configuration of dependencies based on selection condition, action, precondition, procedures and constraints for Variant Configuration (VC).
• Configured Bill of Materials, Routings, and Configuration Profiles for Variant Configuration and Engineering Change Management issues.
• Helping senior staff implementing new protocols, software, and technology to help produce faster and more efficient results for clinical and industrial customers while utilizing the SAP system
• Assist the SAP Change Control Coordinator with the execution of the Unified Change Control process
• Involved in Standard Operating Procedure (SOP) writing, reviewing, and verifying for validation and verification for in-house products
• Working with MS Excel to generate reports, graphs, trending tables, and enter results for various Micro R&D experiments/projects
• Entering data in excel spreadsheets, BTAIS, and other software programs for data verification
• Participating in various Micro R&D projects utilizing analytical and technical skills while maintaining GMP and wearing corrective PPE
• Setting up stability, susceptibility testing for verification and validation for new in house products
• Involved in product inoculations, software, and biotech apparatuses for testing
• Worked on Standard reporting tools like Logistic Information System (LIS).
• Converting Data from SAP to SAP/ Non SAP Systems
• Responsible for the preparation of Training Tool Kit, Presentation and end user Training on configured processes.
• Post implementation support and Troubleshooting in day-to-day activities.

Confidential, Franklinton, NC

Support, SD Functional Consultant

Responsibilities:

• Participated in Requirement gathering workshops and worked on GAP analysis.
• Worked on STO or PO between Plants (Stock transfer order and purchase order creation), Goods Receipts, and Goods Issue.
• Worked on writing functional specification for outputs to various legacy systems for inbound and outbound deliveries.
• Have written FDD and Functional specification documents for integration of SAP with Siebel and Portal.
• Tested various business processes for SAP upgrade, developed and executed test plans (regression testing, new development, positive/negative tests)
• Worked on an end-end business environment with new Sales, delivery and billing document types inclusive of copy control, partner determination and text determination procedures.
• Good understanding of the change control process, experience working on the Rev-trac Change/Transport managements which includes documentation of FDD’s functional specs, technical specs etc.
• Tested various business processes for the upgrade from ECC 5.0 to 6.0
• Set up the sales organizational structure, customer and material master data
• Configured order types for Quotation, Contracts, Sales Orders, Free of Charge Deliveries, Return Orders, Credit Memo, Debit memo etc.
• Configured pricing procedures for Stock Orders, Credit memo and Debit memo requests. Created new condition types, access sequences and condition tables, to accommodate all the requirements.
• Configured copy control, availability check, delivery blocks and their status.
• Configured the end to end Business Processes in SAP including Partner determination procedures,
• Text determination procedures. Configured material determination with listing and exclusion
• Worked on output types & customs documentation like - ASN, export packing list, proforma invoice, certificate of origin & commercial invoice. Interface with MM, FI/CO. Worked on several custom reports
• Prepared training documentation and trained users
• Worked on output determination; shipping labels, order acknowledgements containing shipping instructions, gross weight etc., packing lists, Bill of lading (inclusive of shipper, consignee and product descriptions)
• Worked with the Technical team to identify the User Exits/Functional modules to send data across the legacy system using EDIs and prepare technical specification.
• Testing SD, SCM customizing and developments.
• Worked on the Quality center (HPQC) and remedy to maintain and monitor the Production tickets.
• Prepared the Test Plans and Test Cases for Order management and Cross- interface Functionality.

Confidential, Durham, NC

SAP APO/SD Functional Consultant

Responsibilities:

• Understood the Business process as part of knowledge transfer and maintained the S&OP Process using DP, performed enhancements in Data view, DP graphs, improved forecasting by selecting most appropriate models and the best Statistical parameters for Univariate Forecasting.
• Conducted integration tests and resolve issues arise during integration tests. Responsible for Demand Planning, data mart setup in Demand Planning, historical data upload for forecasting, and APO system mapping to fulfill business requirements
• Responsible for Customized IMG settings for various Sales Documents and SD processes which include, Sales Orders, Cash Sales, Rush Orders, Inter/Intra Company Billing, Consignment Process, OTC, TPS, PTO, MTO, and MTS as well as Customer Service Processing issues, support issues like returns, Quotations and Contracts etc, including pre and post sale issues.
• Configured and enhanced complex pricing procedures for various business processes which include various condition types like Taxes, Discounts, Freight costs etc, including variant configuration pricing.
• Configured Complete Sales Cycle with item category groups, item categories, schedule lines, delivery types, billing types, and invoice list, copy control for sales documents and output determination procedures and Free Goods.
• Involved in the Integrating Points between SD, MM, FICO and PP Modules.
• Worked on Info Cube design, creation, and maintenance with optimum key figures and dimensions
• Created forecast Alert profiles to display alerts for univariate forecast errors and used Alert monitor to identify potential problems in the forecast by defining alert macros
• Configured mass processing for forecast, macros and demand plan releases.
• Developed functional specifications of new reports to be developed
• Conducted integration tests and resolve issues arise during integration tests. Responsible for Demand Planning, data mart setup in Demand Planning, historical data upload for forecasting, and APO system mapping to fulfill business requirements
• Worked on Info Cube design, creation, and maintenance with optimum key figures and dimensions
• Defined the PPM and automated the creation on PPM for DP BOM use
• Defined a process in which users can only update the safety time in the master data
• Added new key figures to add the new functionality
• Responsible for coordinating with the development team for developing the objects and the testing team while in QAT
• Worked on characteristics value combinations to define forecast methodology