SUMMARY:

• SAP Application Manager and Project Manager with over 15 years of full life - cycle support in ERP, CRM, E-Commerce, Business Intelligence and Infrastructure. Recognized as an analytical, data-driven leader that takes a clear and objective approach to improving the business through technology. Key areas of strength:
• Successfully aligns IT business plans with corporate objectives and assures business process owners understand what is available and how it enhances their value proposition.
• Exploits SAP best practices, and SAP community offerings, SDLC principles, server virtualization, to quickly sample new functionality without significant cost or risk. History of leading 6 implementations and 4 upgrades. Very comfortable working with ambiguity.
• Recognized for building loyal, results-driven teams that focus on objectives and exceed expectations through regular interaction with a formal user framework, well-formed business cases, and management of challenges and priorities.
• SD, MM. PP, FI/CO, BI, PM/SM, HR, Solution Manager, Mobile Service, Enterprise Portal, variant configuration, make-to-order, shipping interface, payment cards, Vertex

TECHNICAL SKILLS:

SKILLS: SAP Visual Composer; SAP BEx toolset - Query Designer, Web Application Designer, Analyser; Expert in MS Office applications - Visio, Project, Word, Excel, Access, PowerPoint; Proficient in SQL Query, Minitab, Camtasia, Excelsius

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, Illinois

SAP Project Manager

Responsibilities:

• Drive infrastructure deliverables for the HCM release for 65,000 employees in North America. Coordinate activities of over 175 Basis, Unix, Storage, Security and DBA team members (onshore and offshore ) to align with requirements of project teams and PepsiCo/ASAP methodology. Successful HCM go-live in April 2011 on time and on budget.
• Assure adherence to all PepsiCo project methodology and SOX guidelines in planning and daily work including change management, reporting, and escalations.
• Enhanced the Infrastructure financial estimation process and Excel template to improve accuracy and automate project estimates that drive budget cycles for project capital expenditure and change requests.

Confidential, Buffalo Grove, Illinois

Manager, SAP Projects

Responsibilities:

• Re-evaluated SAP license agreement needs and negotiated inclusion in global support agreement to reduce Enterprise Support costs by over 40%.
• Launched Netweaver 7.0 initiative to introduce Business Intelligence (BI). Created project charter to 1) roll out quick-win KPIs that reflect the future and 2) grow capabilities in BI throughout the organization. Visual Composer allowed real-time graphical presentation of projected revenue data from a non-SAP CRM.
• Deployed Enterprise Portal for role-based consumption of BI and Knowledge Management (KM) content. Developed WebDynpro application for engineering requests that met 100% of the objectives with integration to mobile service clients and document management.
• Completed 4.6C to ECC6 technical upgrade functional review in 3 weeks including integration with CRM mobile service infrastructure. Virtualization afforded unprecedented ability to create new system landscape including ECC6, CRM and BI systems to attempt the upgrade without any outside consulting assistance.
• One of first North American customers to implement SAP Mobile Service (R/3 Edition), allowing technicians in four different service organizations full, on-the-fly access to service transactions. Achieved a 70% reduction in mean time between service rendered and transaction completion to improve cash flow.
• Developed BSP shipping interface to integrate SAP R/3 deliveries with UPS and FedEx systems. Achieved a 63% reduction in delivery processing time and 49% reduction in standard deviation. Reduced total process steps to one scan and one click.
• Provided IT and process leadership on Accenture business review that introduced six sigma and dashboarding. Earned highest score on company green belt . Reconfigured credit management risk profiles to reduce unnecessary credit holds on orders by 78%.
• Implemented Solution Manager for blueprint, projects, configuration content, helpdesk and CCMS. Installed long text search to provide employee self-service. Solution manager served as central repository for implementations, change management, and SOX IT audits.

Confidential

Assistant Manager

Responsibilities:

• Upgrade from 4.6B to 4.6C was a non-event for users. Testing carried out largely by SAP Team with little need for user . Entire effort completed in less than 8 weeks without outside consulting expense and one round of user integration testing.
• Implemented SAP online store to replace proprietary ordering website. Reduced TCO by eliminating Java programmer. Developed custom search for online store to allow 155,000 materials to be immediately available without online catalog load.
• Implemented integrated payment card processing in R/3 and e-commerce website.
• Engaged consultants to implement Plant Maintenance to support field service activities. Led cross functional team from 3 service organizations through blueprinting, development, data loading and testing.
• Upgrade release 4.0B to 4.6B. Led SAP team and users through process from planning to productive system. Successfully implemented technical upgrade on time without outside consulting help at significant savings.

Confidential

Business Analyst, SAP

Responsibilities:

• Participated in 2 rounds of Y2K readiness testing and offsite disaster recovery testing. Y2K was non-event with respect to system function and master records.
• Fixed nightly sales order rescheduling job to consistently update delivery dates. Reduced run time by 88% from 5.5 hours to 40 minutes.

Confidential, Evanston, Illinois

Manager, Software Implementation

Responsibilities:

• Led upgrade of R/3 from 3.0E to 3.1H including delta analysis, application of 34 hot packages, over 600 additional OSS notes, and user integration test.
• Developed interface between R/3 and third-party shipping system, introducing barcodes on delivery notes to improve throughput and eliminate shipping errors to the wrong address.

Confidential

SAP Implementation Team Lead

Responsibilities:

• Championed cross-functional team of 3 business leads and one consultant: defined scope of initial functionality; configured system settings; developed and delivered content; and coordinated legacy data migration.
• Designed configurable materials to reduce over 6,500 legacy SKUs to 14 KMAT materials that automatically triggered production orders and allowed for order turn-around in less than 24 hours.
• Configured pricing for 4 separate sales divisions with contrasting pricing structures. Eliminated the number one cause for pricing errors in legacy system and significantly reduced need for manual price changes in orders.
• Developed credit management risk profiles to reduce orders requiring manual release by 50%.