SUMMARY

• 25 years of IT experience working in highly critical, worldwide production environments.
• 17+ years of SAP Basis Experience.
• Implemented and Administered 5 ERP’s.
• 10+ Full life cycle of SAP implementations experience
• Strong technical and organizational skills, with an all - time focus on system availability and customer satisfaction.
• Thrives when working on complex projects with tight schedules.
• An active participant in numerous SAP implementations.
• Proven veteran of 10 full life cycle implementations in industries including Pharmaceuticals, Software, Beverages manufacturing & Telecommunications, SAP Hosting services, Public Utilities.
• A deep understanding of business applications in multiple environments. Total awareness of integration of modules with third party tools.
• Troubleshoot production incidents under high pressure situations
• Established IT infrastructure / Network
• Performance Tuning & Capacity Monitoring
• Implemented IT security policies, SOX compliance.
• SAP Hardware upgrade EMC Data Storage Sub-system Symmetric to Clarion
• Very experienced in interfacing bolt-on tools and other third party applications with SAP
• Relocating SAP Server Landscape between Data Centers.
• Solution Manager 7.1 SP10
• Architect SAP Virtualization and Migrations (P2V)
• Experienced in SAP Landscape designing.
• Configuring SL Net /SAP CONSOLE/ RF Hand helds.

TECHNICAL SKILLS

SAP: R/3, ECC6, Net weaver, SCM, BW, PI, Solution Manager, CRM, SRM, BOBJ, GTCGRC, Nakisa, E-recruit, Duet, Vertex, Identity Management, Contract Generator, RWD uPerform, SAP web dispatcher and SAP Console / RF connectors.

Other ERP: MFgPro, Ramco Marshall, JD Edwards. Oracle Financials.

Mail: ccMail and Lotus Notes.

Dataware Housing: SAS 8.0

Databases: MS SQL Server, Oracle, Progress. Oracle Tools RMAN.

OS / Hardware: VMware (VBLOCK, VSPEX, Dell Net app), Data Domain, Ultrix, UNIX (HP)Linux, Windows/ PA RISC, IA, Dec Alpha, DMZ.

Third-party tools: MILEMAKER, ADSI, LOFTWARE, SL Net Telnet services, Autosys.

Other tools: Heat - Support ticket services, Service Now. Footprints and Custom build service Ticket tool.

PROFESSIONAL EXPERIENCE

Confidential, Omaha

Principal SAP BASIS Architect

Responsibilities:

• Re-configure Solution Manager by design centralized SLD. Resolve System configuration and Basic Configuration issues. Map all SAP systems in Solution Manager as part of Managed system.
• Setup Monitoring and Alerts in Solution Manager.
• Configure and upgrade Solution Manager 7.1 SP7 to 7.1 SP10 .
• Install and configure SAP-TAO and interface with HP ALM.
• Solution Manager SP Stack upgrade to 12.
• Technical Upgrade - ECC EHP 5.0 to ECC EHP 7.0
• Technical Upgrade - CRM EHP0 to EHP3 upgrade.
• Install and configure Live Compare (Third party tool)to support the upgrade.
• Separate BOBJ and DQM. Migrated to different hosts.
• Support Bobj - Promote code and design and implement security.
• Tune SAP system performance of their distributed environments.
• Improve System Refreshes procedures.
• Extend Support to configure RBPE (Reverse Business Process Engineering) for QA team.
• Implement SSFS in all the SAP systems.
• Help in implementing SAP Best practices.
• Knowledge transfer in transporting Abap queries in the landscape.
• Played active role in implementing SAP Fiori.
• Resolve PI Basis issues and extended support.
• System Refreshes and cloning SAP systems.
• Design and guide team on installation of LVM tool.
• VMWare - Virtualization of SAP systems - Design layout for more than 40 SAP oracle Databases and application instances.
• P2V - Migration of SAP systems from Distributed systems to Centralized systems.

Confidential

Senior Basis Architect Consultant

Responsibilities:

• Manage and co-ordinate project requirements for client company on SAP Basis issues and third party interfaces, Performance tuning and guide them in implementing SAP best practices.
• Provide High class SAP Basis support services with available resources working remotely and onsite.
• Promote and facilitate communications between individuals and other departments within Secure-24 and Confidential .
• Migrate from their SAP instances ( legacy systems ) from Dell NetApp to Cisco VBLOCK and EMC VSPEX.
• Plan and upgrade their various SAP flavors to various releases of EHP.
• Upgrade ECC 6.0 EHP 4 to EHP 6.
• Provide round the clock SAP Basis support in various SAP satellite systems like CRM, SRM, Nakisa, Duet, Solution Manager, PI, E-recruit, Contract generator, Bobj and BW systems.
• Provide SAP Basis support in establishing their Disaster Recovery data center in Omaha.
• Proactively investigate and solve complex technical problems in SAP instances, load balancers and operating systems in a fast paced environment
• Tune SAP systems to perform better.
• Coordinate with cross functional teams with in Secure24 to provide support on Oracle, VMWARE, Linux, Backups for Confidential .
• Help customer understand the implication of any changes going into production instance.
• Change management process and TMS configurations.
• Manage their transport routes and help in establish automatic transports.
• Table Space management using BRTOOLS.
• Resolve oracle block corruptions in BW systems.
• Implement Oracle parameters defined for BW systems per SAP BPPO recommendations.
• Ensure 100% SLA achievement on various support requests.
• Support NWBC issues and Java stack.
• Performed numerous client copies, system refreshes in their complex environments.
• Provide post refresh steps allowing client to start their testing on time.
• Provide good documentation on various procedures for managing SAP environments.
• Implement and support Monitoring alerts for SAP systems using Tidal and Nagios tools.
• Install and support DAA to manage monitoring from Solution Manager.
• Provide solution for their third party interfaces and integration with SAP instances.
• Mentor SAP Analysts and Junior SAP Basis Administrators to help them work independently on various client projects.

Confidential, Omaha, NE

Lead SAP BASIS Administrator.

Responsibilities:

• Working as Lead SAP Basis Analyst has completed successfully number of medium- to large-scale implementations.
• Managed Basis technical projects from conceptual to solutions delivery and support.
• Migrating MFgPro ERP system to SAP system.
• Migrating JD Edwards ERP system to SAP system.
• Install, configured, maintain new systems. Design & Implemented landscape evolutions.
• Plan, coordinate and execute SAP technical upgrades and various other business proposed projects.
• Basis Technical Project Management.
• Establish IT policies for SAP systems based on best practices with respect to SOX compliance. Work with external auditors.
• Manage and administer SAP Interfaces.
• Implement SAP - third party interface products like LOFTWARE, Telnet Services, SAPCONSOLE, JCO, MILEMAKER, RWD uPerform, Custom Web applications, SAP Web Dispatcher, CIDEON.
• Perform detailed hardware and software selections for SAP environments.
• Relocate SAP server Landscape from Connecticut to Omaha data center.
• Implement Change Management Process across various SAP systems including cross Domain authentication.
• Install and setup SCM (5.1) systems.
• Administer and support BW/SCM/Solution Manager/PI systems.
• Technical Upgrade to ECC 6.0 from 4.6c. Merging two production systems to one Global system.
• Install Add on module like FCX / RCMGT / VIRSA HR / Non HR agents
• Install and manage GRC / GTS systems/ SAP Web Dispatcher.
• Installation of number of application servers ABAP / JAVA Stack on Linux.
• Provided on-call support during outages and crisis, with focus on immediate resolution and root-cause analysis.
• Developed and tested storage strategies. Implement Disaster-recovery plan for large manufacturing company’s operational database, delivering solution that guaranteed recovery, performance and high availability.
• Tune SAP systems at OS, database and SAP level. Ensured optimum performances of SAP systems.
• Ability to investigate and work individually to keep the downtime very minimal for the business.
• Install and manage Web Dispatchers.
• Support BO team on their Business Analytical application on integrating issues with SAP.
• Manage business critical background jobs which run periodical in the system.
• Advise to developers ( ABAP ) in tuning the custom program to improve the performance for the users.
• Establish Single Sign on and implement the same using SSL.
• Tune PI / BW systems so that SAP ECC is not impacted by their RFC connections.

Confidential

SR. SAP Basis Consultant

Responsibilities:

• Managed entire Change Management process, working closely with application teams.
• Managing CCMS, Job scheduling and System Monitoring.
• Performance Tuning of SAP systems.
• OSS Notes Application, Handled Various Support Packages types and Source Code Changes.
• Kernel upgrades.
• Performed System refreshes for different projects.
• Manage five server SAP landscape.
• Completed configuration and disc sizing for installations for SAP various systems.
• Troubleshooting and reporting problems related to SAP.
• Basis Support to SAP Functional and Development teams on various SAP Projects.

Confidential

Basis Team Lead / Basis Project Lead

Responsibilities:

• Remote Support Pratt & Whitney, Connecticut. (Offsite support from India) on various system issues.
• Technical project management. Mentor in-house IT Personnel.
• Installing of 2 Server Landscape - Production and QAS / Development.
• Ensure meeting SLA’s for the customers.
• Responsible for the successful definition and design of all SAP R/3 BASIS processes and procedures, including design and operation of SAP CTS (Change & Transport System) ensure a secured and reliable transport of configuration and other data between SAP environments.
• OSS Notes Application, Source Code Changes, Legal Patches and CRT’s and Kernel Upgrades.
• Security - plan implementation based on USER ROLES and Sap Server Access.
• Troubleshooting and error rectification at SAP / DB / OS levels.
• Designed Backup / Restore Plans.

Confidential

Senior Executive, IT / SR. Basis Administrator / Sr. SQL Server DBA / SAS Administrator

Responsibilities:

• Technical project management. Resource management during go-live scenario.
• Production Server installation (3.0f) later upgraded to 3.1h, customization, upgrade & maintenance of the SAP systems.
• Setting Up server landscaping. Installation of Development and IDES systems.
• Responsible for the successful definition and design of all SAP R/3 BASIS processes and procedures of SAP CTS management.
• Implementation of Security Policy as per KPMG’s IRM.
• Define User roles using Profile Generator Tool.
• Prepare and refresh clients for SAP developers and Functional people.
• Apply OSS Note, Support Packages, Source Code Changes, Legal patches.
• SAP Spool Administration. Handling CCMS, System monitoring, Job scheduling (background jobs).
• Planned and implemented Backup and recovery procedures. Designed DR Procedures for Systems.
• Performance Tuning at R/3, OS & Database levels.
• SAP - Lotus Notes integration, SAP - SAS data Warehousing Integration.
• Enabling Business Workflow, SAP Router Configuration, Fax thru SAP.
• Familiarity with archiving tool of SAP.
• SQL SERVER Database upgrade from version 4.2 to 6.0 to 6.5 to 7.0
• Production Server Hardware Upgrade.
• Impart training to in house Basis personnel.
• ABAP/4: Develop custom tables & indexes.