Otc Process Director Resume
New, YorK
SUMMARY:
- Results - driven leader with over nineteen (20) years of experience in SAP focused primarily on global quote to cash business functionality. SD certified 4.x by SAP Americas and experienced across modules such as SAP FIORI,P2P, MM-IM, WM, FSCM/Biller Direct and CRM-CIC. Highly skilled in and overseeing cross functional teams to facilitate of program goals
- Extensive experience coordinating and managing projects by effectively devising plans and schedules, allocating resources, personnel recruiting, monitoring progress and providing support. Directed worldwide SAP implementations for a wide range of clients by accurately defining business requirements, improving processes and ensuring adherence to strict budgetary and time constraints. Demonstrate cutting edge expertise by authoring two recent OTC manuals on SAP.
TECHNICAL SKILLS:
Technolgy and Tools: SAP Sales and Distribution SAP certified 3.x, 4.x by SAP America. SAP CRM CIC 6.0, SolMan, SAP FSCM - Biller Direct 6.0 and Dispute management MS Office, Lotus Notes. Ascendant and ASAP methodologies
PROFESSIONAL EXPERIENCE:
Confidential - New York
OTC Process director
Responsibilities:
- Led the global implementation team thru the Pre Blueprinting phase of the project on OTC and P2P processes, As a second in command, gathered the business requirements, policies and key decisions in preparation for Blueprinting across the work streams. Directed the Quote/Order to Cash team to the SAP
- Media system demo including P2P integration and complex global scenarios for the Publishing industry. The scope included global process in Book as well as Subscriptions based models. Successfully delivered Blueprinting Workshop to generate strategic Management reporting, provided with SAP customization strategies to kept bare minimum solution. Ensured completeness and accuracy of the Process design documents and stablished successful guidelines to the global template, including localization statutory requirements.
Confidential - New York
Managing Consultant for OTC
Responsibilities:
- Managed high-level global design of OTC and logistics procedures for GE Healthcare including inventory management, assessment of distribution for US and Canada implementation compared to global UK template; minimizing impact for development and detecting incremental development. Led fit analysis and identified gaps; provided scope of change and reviewed alternatives. Established to-be model based on best business practices for OTC and Supply Chain Management in nuclear and non-nuclear products along with inventory management with third-party integration and APO planning. Lead OTC process with three direct reports.
Confidential - New York
DEPLOYMENT EXECUTIVE/INTEGRATION MANAGER
Responsibilities:
- Led the successful implementation of SAP OTC for Latin America. Project team was cross-functional and included consultants and business SME’s located in five locations. Total scope was delivered for five (5) countries and ten (10) companies in two (2) implementation phases on time and within budget. Scope included delivering SAP OTC and Salesforce.com (SFDC) in the areas of opportunity, order/contract management, PSA, fulfillment and invoicing in local languages and local tax compliance. Participated in integrating mergers & acquisitions to utilize best practices and integrated newly acquired companies quickly into the SAP program. In depth experience managing complex project schedule with simultaneous and highly dependent project schedule, functionality deployed, change control approvals, partnering with third-party vendors and removing project obstacles. Advisor on implementation methodology to expedite future deployments.
Confidential - New York
SAP SENIOR MANAGING CONSULTANT (Manager)
Responsibilities:
- Led standardization and simplification of Global Ops Order to Cash.
- Participated in establishing strategic future state vision.
- Managed cross functional teams of 10 in SAP implementation projects by utilizing best business practices to design, create, configure and go-live with SAP FSCM-Biller Direct versions 3.0 web-enabling the Order-to Cash processes and self-payment of Open Items and bank-reconciliation at WW Grainger, Confidential, Avaya, General Electric and others.
- Managed cross functional teams of 8 in SAP FSCM-Biller Direct version 6.0 by utilizing best business practices to design, create, configure and go-live with true global Order-to-Cash processes and self-payment
- Directed work with business stakeholders addressing defects and providing SAP solutions based on business requirements. Working with domestic and off shore vendors, gathered business requirements and coordinated efforts across virtual teams, implementation teams and multiple delivery groups. Budget management and costs estimates as part of Bits and Proposal for external clients.
- Enabled Consumer Business industry roll-out into Mexico helping gain dominant market position in Latin America by accurately defining operational processes for the branch and integrating SAP best business practices and industry processes. Overall support for OTC with Sales Order processing, pricing, availability check, delivery of orders, interface WM, LE-transportation, Billing docs, AR open-items. Intercompany processing, Invoice verification. Interfaces FI-COPA, WM-Logistics. SAP releases 4.5 to 5.0. e-CATT tool, FSCM-Biller Direct, Cognos-BI/BW, Cash Management, ABAP Queries/Quick viewers
- As an Confidential Manager, recruited, counseled, managed, rewarded and provided career development and compensation for four direct reports.
Confidential - New York, NY
SAP Senior Consultant
Responsibilities:
- Credited with leading team in 23-country SAP implementation, which required effective resource management at remote locations and compliance with diverse cultural requirements to ensure on-time completion.
- Improved expense tracking of Latin American Logistics and Transportation department by determining standardized processes that were adopted by Asia and Europe division.
- Advised clients on ASAP methodology to ensure successful transition to new system and minimize implementation time requirements.
- Worked with world-renowned clients in consumer business, telecommunications, pharmaceutical and manufacturing industries. Successfully implemented eight full systems for Fortune® 500 and Global Fortune® 500 Customers concentrated on SD Order-to Cash cycle, Sales order-item cat/schedule line, pricing, availability check, Delivery orders, Lean WM, LE-transportation and Shipment Cost, Billing docs. Intercompany, Invoice verification and interfaces FI-COPA, PP-PI, MM-WM. SAP releases 4.0 to 4.7-Enterprise. ABAP basic, CATT tool, CRM/CIC, FSCM, Cash Management, ABAP Queries/Quick viewers.
Confidential
SAP Business Consultant
Responsibilities:
- Managed teams of 10 in concurrent SAP implementation projects with up to eight elements by utilizing best business practices to design, create, configure and go-live with SAP SD module versions 3.0x and 3.1x.
- For a major Truck and Trailer client, enabled expansion into Mexico and gained dominant market position by accurately defining operational processes for new branch and integrating SAP best business practices and industry processes.
- Consistently provided major clients with quality inspection and configuration expertise to ensure seamless SAP implementation.
- Successfully implemented two full systems for leader companies concentrated on OTC, Sales order-item category/schedule line, pricing, availability check, Delivery orders, Logistics Information system, Billing docs. Intercompany invoicing, FI-COPA, MM-WM. PP. SAP releases 3.1, 4.0.
Confidential
IT Department Chief
Responsibilities:
- Spearheaded major project to transition hospital from manual to automated work flow, which dramatically improved operational efficiency in all areas, especially customer service department and inventory warehouse.
- Instigated conversion of Confidential t medical records into computerized format; idea was approved and implemented for future projects by upper management.
- Successfully coordinated and led several projects with responsibility for selecting hardware and software, allocating IT personnel and providing necessary to improve a variety of administrative functions.