SUMMARY:

• Solid background in business analysis, change management, and project management, with strong emphasis in SAP and Learning Management Systems. Consistently exceed goals and customer service expectations. Experienced in handling international projects and complex business procedures. Spending most of my career as an independent consultant, I adjust easily to change in management philosophies and excel at a large number of software methodologies and principles.

TECHNICAL SKILLS:

Technology and Tools: SAP LSO 300, 600, 602, 604McKesson SAP R/3 3.1, 4.0, 4.6, 4.7, 5.0 and ECC 6.0 SAP Modules: FI, CO, SD, AM, PS, PM, SCM, HR, e - Recruit, Performance Management, BW, APO Knowledge Warehouse UPerform/ Productivity Pak Cognos Adobe Presenter Adobe Captivate Adobe Photoshop Adobe Connect Pro MS Office Suite Peoplesoft Recite SumTotal Knowledge Planet iTutor Saba VB Studio Access

PROFESSIONAL EXPERIENCE:

L2P Academy, Director

Confidential

Responsibilities:

• Established a private learning academy for Learn2Perform by creating courseware, developing contacts/business then lead programs.
• Trained a number of clients for SAP upgrades and installation
• Provided to the US Navy, Harley Davidson, Clorox, Confidential Europe and Great West
• Sent out on assignment for various clients to implement SAP LSO or additional learning systems/processes and methodologies (listed below)

LSO Implementation Specialist

Confidential

Responsibilities:

• Gathered and Documented Blueprint requirements
• Authored Blueprint document
• Designed Content Management Strategy for a blended learning approach to be delivered across the province

LSO Implementation Specialist

Confidential, New York City, NY

Responsibilities:

• Implemented a ‘hosted’ version of LSO 604
• Developed learning plans for global implementation
• Organized and developed new processes for UPerform documents to be used with LSO

Healthcare Manager

Confidential, Poughkeepsie, NY

Responsibilities:

• Created elearning platform and documentation for revenue cycle project
• Developed an ongoing process/plan for future implementations
• Documented all procedures for audit; prepared for US Government reimbursement audit

Content Issue Resolution Consultant

Confidential, Calgary, AB

Responsibilities:

• Identified LSO/Adobe Presenter content issues as related to SCORM and AICC
• Documented and trained project team on issue resolution
• Provided insight into media server landscape for additional upgrades

Senior LSO Consultant

Confidential, Columbus, NE

Responsibilities:

• Managed blueprint process and penned blueprint document
• Provided all configuration for LSO and Authoring Environment
• Provided data conversion planning and execution for T&E data
• Trained end users for Authoring Environment creation/maintenance
• Lead conversion and integration testing
• Conducted learning sessions for future upgrades

LSO Project Auditor

Confidential, Detroit, Michigan

Responsibilities:

• Hired to conduct an audit for SAP on LSO 300 for issues the client was experiencing
• Full examination of business processes and system issues; provided valuable information to streamline LSO
• Major overhaul of Authoring Environment process to alighn with AICC and SCORM standards, saving the company thousands of dollars in man power each month.

Senior LSO Consultant/Educator

Confidential, Baton Rouge, LA

Responsibilities:

• Created and lead sessions of SAP LSO configuration
• Provided second line and third line of support for SAP LSO implementation
• Conducted learning sessions for future upgrades

Project Manager

Confidential, Albuquerque, NM

Responsibilities:

• Authored blueprint and design documents for architecture and HR organization clean up.
• Configuration, Data Conversion, Creating and Mapping Business Requirements for the SAP LSO implementation
• Created change management plan and processes
• Conducted presentations and for a number of business areas

Senior Business Analyst, LSO Project

Confidential, Houston, TX

Responsibilities:

• Configuration, Data Conversion, Creating and Mapping Business Requirements for the SAP LSO implementation; specialized in the design and implementation of SAP Authoring Environment.
• Design of Content Management System to align with SCORM and AICC requirements
• Lead Analysis/Selection of Authoring Tools (Adobe Connect, formerly Breeze. Adobe Premiere and Flash Pro 8).
• Assisted in the design and implementation of the Flash Media Server and architecture.
• Conducted presentations and for a number of business areas for change management purposes.
• Built excellent vendor relationships and reached out to a number of SAP contacts and clients to gain more understanding on how the industry is using the LSO and Authoring Tools.

Business Analyst, MM

Confidential, The Woodlands, TX

Responsibilities:

• Provide technical guidance in capturing al needs for MM and PM user base
• Designed custom LMS to capture needs/curriculum

Business Analyst, SCM Project

Confidential, Houston, TX

Responsibilities:

• Configuration, Data Conversion, and Change Management for SAP MM module - specializing in contracts, 3rd party services, material movements.
• Designed and built specific business required reports and download tools.
• Provide end user and warranty support as well as business change model
• Configuration and migration of MM and PM modules in QA, and Production

Project Manager/ Specialist

Confidential

Responsibilities:

• Developed change management principles.
• SAP Project Manager for Shared Business Service Division
• Responsible for successful rollout of SAP SD, FI and Cognos.
• Met all project deliverables, including: develop courseware, needs analysis, created end user schedule, change management requirements, database data load and delivered .
• Configuration of SD and FI modules in environment.
• Establish ongoing needs analysis process for Shared Business Services for post go-live support.

Project Manager/ Specialist

Confidential, Plano, TX

Responsibilities:

• SAP Project Manager for Shared Business Service Division
• Responsible for successful rollout of SAP SD, FI and Cognos.
• Met all project deliverables, including: develop courseware, needs analysis, created end user schedule, change management requirements, database data load and delivered .
• Configuration of SD and FI modules in environment.
• Establish ongoing needs analysis for Shared Business Services for post go-live support.

Project Manager/ Specialist

Confidential, Houston, TX

Responsibilities:

• Developed materials, delivered and change management needs, provided post- support to end users.
• Responsible for all Change Management elements of the FI/CO portion of the project.
• Configuration and Data Conversion of SAP FI, AM, PM and MM modules as well as BW and Cognos business tools
• Worked with SME in PS and AM modules to deliver, conversion and testing information for rollout

Project Manager/ Specialist

Confidential, Houston, TX

Responsibilities:

• Developed materials, delivered and change management needs, provided post- support to end users.
• Responsible for all Change Management elements of the FI/CO portion of the project.
• Configuration and Data Conversion of SAP FI, AM, PM and MM modules as well as BW and BRIO business tools
• Worked with SME in PS and AM modules to deliver, conversion and testing information for rollout

Business Developer

Confidential, Baltimore, MD

Responsibilities:

• Worked on several internal projects developing the skills of fellow consultants.
• Organized SAP conferences to enhance future business needs of the company.
• Company ASUG member, organizing conference booths and promotions to define direction of the company.
• Employee of the Year

Assistant Project Manager

Confidential, Chicago, IL

Responsibilities:

• Developed materials for computer based program.
• Designed cutover and change management plans
• Created long term user support process.

Security Manager/Project Lead

Confidential, Houston, TX

Responsibilities:

• Supported parent company HR rollout, specializing in the CATS system and ESS development
• Organized and documented the policies and procedures for end user support center while providing the second line support for 1200 users in SAP.
• Assisted in the design, and later maintained all end user security profiles in SAP.
• Company’s first Employee of the Month

Implementation Specialist/ Manager

Confidential

Responsibilities:

• Implemented SAP in all US distribution centers by conducting inventory reconciliation, software upgrades, all users as needed to perform their changing job roles.
• Configuration and Conversion of SAP SD, MM and FI Modules

Implementation Specialist/ Manager

Confidential, Omaha, NE

Responsibilities:

• Developed National Support Center for global SAP implementation by documenting user procedures, defining security roles and end users and SMEs.
• Documented all user procedures and implementation guidelines

Implementation Specialist/ Manager

Confidential, Houston, TX

Responsibilities:

• Conducted inventory transition from legacy system to SAP while documenting procedures and later permanent employees.
• Configuration, Conversion, and Change Management of SAP MM, AR, AP, IM, FI and CO

Implementation Specialist/ Manager

Confidential, Houston, TX, Bakersfield, CA, Harvey, LA

Responsibilities:

• Blueprint, Configuration, Conversion, and Change Management of SAP SD, MM, AR, AP, IM, FI and CO
• Worked in conjunction with alliance partner (Chevron) to develop SAP from the vendor side of the business flow
• Assisted in the design of future business process for post implementation of SAP
• Logistics Finance - Maintained US inventory in numerous third party sites.
• Claims Manager for all materials sold worldwide.
• Performed all billing transactions and auditing functions world wide as Accounts Receivable Manager.
• Internal auditor for accounts payable department. Served as internal auditor for branch offices in Bakersfield, CA and Harvey, LA to reconcile inventory and financial issues. Liaison to all external auditors.