SUMMARY

Results focused analytical Computer Systems Engineer with hardware and electronics knowledge, experience in networking and system and database administration. Proven ability to leverage detail orientation to solve complex problems utilizing programming skills in multi-tier and distributed environments. Progressive experience in IT project management encompassing the full cycle of software development from requirement gathering to implementation, testing and handoff. Proven excellent written and verbal communications skills with a reputation for borderless behavior, situation adaptability and a capacity for learning. Fluent in English and Spanish.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Lead Architect / Sr. Software Engineer

• Designed, developed, gathered requirements, integrated, and tested software and web applications for multiple business clients like Fah Industries, Next Door Multimedia, Sim Graphics, Webdatamation, Ubiquia Inc., Accenture, GE Energy, Archstone
• Developed, designed, tested, troubleshoot, implemented, and integrated web applications using C , VB, ASP.NET, HTML5, MVC 3, 4 , .NET Framework 3.0, 3.5, 4.0 , Visual Studio 2008, 2010 , OO PHP, Zend Framework, Crystal Reports, shopping carts, JSON, ReST, WordPress, Sugar CRM, SalesForce, xUnit, MySQL, MS SQL Stored Procedures, T-SQL, Messaging MQ, NoSQL MongoDB , JavaScript, C , JQuery, OOA/OOD agile development Scrum, XP and practices Test and Behavior driven , design patterns, multithreading, proprietary API and Paypal, eCommerce, shipping services API consumption, Linux implementations, created and consumed WCF web services, integration with web services like UPS shipping rates and eCommerce payment solutions, TVE Everywhere with NBC Universal, among other technologies and languages.
• Designed, developed, and implemented software application to control proprietary device and enhance features, using Windows Embedded, VB, WinForms, multithreading, VS 2012, .NET 3.5, and firmware using C/C , MPLAB X.
• Designed, developed, and implemented changes and enhancements utilizing GE Smallworld's Magik proprietary language to a gas utility client to comply with new regulations, and ERP integration.
• Developed, designed, tested, troubleshoot, and implemented embedded payment and software system for gas pumps using Windows CE, C , VB.NET, VC , multithreading, TFS as source control, Visual Studio 2008.
• Assisted consulting auditor to gather information to pass PCI/PA-DSS certification on new software application.
• Successfully created proof of concept integrating web application using SOAP/XML web services to QuickBooks.
• Managed and directed group of outsourced developers completing various projects within deadlines and budget.

Systems Analyst / Consultant

Confidential

• Analyzed, documented, gathered requirements, and designed current status and features of two separate systems to consolidate them into a single common Smallworld GIS software system using Magik, SWAF and Core 4.0 .
• Developed, tested, troubleshoot, fixed issues, and implemented new functionality to current system.
• Created high level functional and detail level technical design documents using UML in Enterprise Architect.

Web Developer / Programmer Analyst

Confidential

• Designed, developed, and tested a software system that provided online banking access to Credit Union members using Object Oriented languages C , JavaScript , relational database SQL Server 2005 , and web technologies ASP.NET .
• Developed, tested, and implemented new functionality to enhance services available through Online Banking.
• Troubleshoot, documented, and fixed unresolved outstanding issues with the software system.

Sr. Software Engineer / Network Engineer

Confidential

• Designed, developed, and tested a software system to track full cycle of aviation services using Object Oriented languages C , VB.NET , relational database SQL Server 2005 and web technologies ASP.NET .
• Created and documented most of system's Use Cases, designed Business Objects, established a work flow standard for bug tracking designed, developed, and tested major system architecture, schema, Crystal Reports, and documented design flaws providing recommendations to improve system stability and scalability.
• Mapped the network and provided recommendations on more efficient infrastructure configuration.

GE NETWORK RELIABILITY PRODUCTS SERVICES

Confidential

• Developed and supported custom applications to meet customer needs using Object Oriented programming languages, relational databases and web technologies, as well as integration with ERP systems.
• Increased customer participation 300 by designing, developing, and implementing an online Customer Satisfaction Survey using web technologies as JavaScript, HTML, CSS, C , XML, ASP.NET, SQL Server.
• Reduced resolution time of critical customer issues by writing and developing solutions 80 faster than Core development team using proprietary OO Magik language.
• Developed, designed, and troubleshoot ACP Alien Co-Processor functionality and system enhancements using C and Java/J2EE for integration to third party and/or custom applications.
• Reduced preparation time for proof of concept to customers 40 by developing an automated input of specifications while collaborating with pre-sales group.
• Enhanced internal communication and efficiency by contributing in design, development, and implementation of Customer Relationship Management CRM system as an internal web application using PHP and MySQL.
• Improved screen redraw performance 800 by optimizing existing code while supporting consultants and services group in requirements gathering, development and implementation of custom solutions.
• Raised customer satisfaction and shortened go-live dates 20 by developing solutions to customers' customization modules beyond the normal scope of the help desk.
• Strengthened customer relationships by providing onsite customer consultations to perform system analysis and diagnostics, performance tuning and database administration in Windows and UNIX environments.
• Provided recommendations, assessed and resolved issues and performed post-implementation installation verification procedures.
• Enhanced company reputation by reducing resolution time of a serious problem in the core circuit connections and issues path module and developing a solution within one business day, allowing customer to run business critical 27 million billing system.
• Reduced training time 50 and strengthened team problem solving skills by training and mentoring new employees on troubleshooting techniques and product use.
• Streamlined activities and information sharing by creating and implementing shared calendar for ten team members to view and post events, contact information and time away from office. Reduced unnecessary emails by 100 and avoided lost productivity locating team members.

Confidential

Graded tests, homework and assignments and tutored for courses including: Introduction to BASIC Programming, Introduction to C , Advanced C Programming and Java Programming during second undergraduate degree.

Confidential

Developer / Consultant

• Designed, developed, tested, implemented and supported applications for small businesses using Microsoft Visual Basic, Jet Engine, Access / MS SQL databases and Crystal Reports.
• Ensured customer satisfaction by managing several projects through full software development cycle including gathering requirements at customer sites to final implementation and handoff, on time and within budget.
• Improved time needed to provide preliminary results by collaborating with team that designed, developed, tested and implemented statewide system to compute results of state elections.