SUMMARY

• Over 7 years of experience in Analysis, Design, Development, Testing and maintenance of Software Applications.
• Experience working on implementation and Customizing CRM 2011/2013/2015/2016.
• Hands on experience in developing and deploying Plugins, OOB Workflows and Custom Workflows, Custom SSRS Reports.
• Design and development experience in creating SOA layers and using WCF services and integrating 3rd party applications with CRM.
• Expertise in customizing forms, views, entities, CRM Products & support along with developing .NET applications with C# and using CRM Web Services.
• Hands on experience migrating data from various heterogeneous sources to CRM using SSIS and other data migration/mapping tools.
• Experience in UI customization of entity forms, fields, CRM ribbon and site map using client side technologies.
• Strong experience in creating Plug - Ins for various custom and system entity events to be executed in Synchronous & Asynchronous way.
• Strong experience in developing Web/Windows based applications using .Net Framework 4.0, C#, ASP.Net, ADO.NET, JavaScript, CSS, XML, .NET Web Services & MS SQL Server 2008.
• Experience in working on Confidential SQL Server programming languages and technologies such as SSIS, and TSQL scripting to develop custom packages.
• Created and optimized complex stored procedures and triggers for several purposes like ETL, data profiling and parameterized reports.
• Experience in working on all phases of Software Development Life Cycle (SDLC) and also with Agile and scrum Methodologies.
• Excellent analytical, communication and problem-solving skills. Enthusiastic, quality conscious and good team player.

TECHNICAL SKILLS

Web Technologies & Tools\ Databases & Tools\: Confidential Visual Studio, .Net (C#, ASP.NET, \ Confidential SQL Server 2008R2, 2012, OLTP, \ADO.NET), AJAX, Confidential Dynamics\OLAP, MS Access, SSIS, SSRS\CRM 2011, XML, CSS, Web Services, \Javascript \

Other Tools & Languages\Operating Systems\: T-SQL, JUnit, C, C++, Java, Eclipse, BIDS, \Windows 2000, 2003 Server, XP\Erwin, TFS, Android Emulator\

PROFESSIONAL EXPERIENCEConfidential, AZ

Microsoft Dynamics CRM Developer

Responsibilities:

• Working on workflow to process Dental Applications.
• Creating entities, customizing forms, views.
• Creating plugins for autoassigning work items to CSR, implementing business logic and validations.
• Debugging, Troubleshooting UAT/PROD issues.
• Implementing business logic on Onload, OnSave, OnChange form events.
• Data loading using Kingsway/SSIS tool.
• Worked on Dynamics Interconnect Service module to make real-time calls from eSales front-end to CRM.
• Worked on Userconnect module to launch eSales pages from CRM Application button.
• Created SSRS Reports for CSR to present applications in Pending/Finalized status.
• Worked on migration projects from CRM 2013 to CRM 2016.

Environment: Confidential Dynamics CRM 2013/2016, Confidential CRM SDK, C#, ASP.NET, SQL Server 2012, Windows Server 2012, Visual Studio 2013

Confidential, IA

CRM Developer

Responsibilities:

• Worked on migration projects from CRM2011 to CRM2015.
• Inserting templates to OPR database to be accessed via contacts and marketing lists entities.
• Creating an ASP.NET wizard to be launched via contacts/marketing lists.
• Worked on User Services administration windows service to pull data from Sales Central Portal.
• Created and modified .NET plugins to enable background processing and database updates.
• Using Jscript to add validations and functionalities in OnLoad, OnChange and OnSave events.
• Created Workflows to apply business flow and approval procedures.
• Worked on SSRS reports to track templates usage.
• Created Tables, Stored Procedures.
• Developed .NET utility to create team and assign existing members to team using CRM web services.

Environment: Confidential Dynamics CRM 2011/2015, Confidential CRM SDK, C#, ASP.NET, SQL Server 2008R2, Windows Server 2008, Visual Studio 2010

Confidential, WA

CRM Developer

Responsibilities:

• Creating custom entities.
• Debugging and bug fixing UAT issues.
• Modified Sitemap file to display entities with relationship in navigation bars.
• Create and modify .NET plugins to enable background processing and database updates.
• Using Jscript to add validations and functionalities in OnLoad, OnChange and OnSave events.
• Create and modify Workflows to apply business flow and approval procedures.
• Using CRM web services/ Windows Service for integration.
• Created Tables, Stored Procedures, and ETL packages.
• Documentation for data layer component, Windows Service component.
• Data Analysis/ Gap Analysis.

Environment: Confidential Dynamics CRM 2011, Confidential CRM SDK, C#, ASP.NET, SQL Server 2012, SSIS, Windows Server 2008, Visual Studio 2012

Confidential, CA

CRM Developer

Responsibilities:

• Creating custom entities for MSC and DDP forms.
• Debugging and bug fixing UAT issues.
• Modified Sitemap file to display entities with relationship in navigation bars.
• Using Jscript to add validations and functionalities in OnLoad, OnChange and OnSave events.
• Creating JavaScript files and accessing them from ISV folder.
• Integrating data from various heterogeneous sources to CRM using SSIS.
• Create and modify .NET plugins to enable background processing and database updates.
• Create and modify Workflows to apply business flow and approval procedures.
• Using CRM web services to integrate choices data to legacy applications.
• Creating CSV files with legacy data and importing using CRM Import tool.
• Creating C# .NET web projects and integrating into CRM using IFrames.
• Using Cozyroc tool for importing data from oracle system to CRM Sql server database.

Environment: Confidential Dynamics CRM 2011, Confidential CRM SDK, C#, ASP.NET, SQL Server 2008, SSIS, Windows Server 2003, Visual Studio 2008/2010, SharePoint 2010

Confidential, OR

CRM Developer

Responsibilities:

• Customized Account Entity fields and related the Account Entity with all other Custom Entities.
• Creating reports on Account Entity with graphical summary and calculated results.
• Modified Sitemap file to display all the related entities in navigation bar of Account record.
• Developed complex reports using VS Business Intelligence (SSRS) and deployed into MS CRM.
• Creating .NET plug-in to send an alert e-mail to all users who have not review their accounts in last 90 days.
• Developed UI workflow for new products created.
• Trained users on using the Confidential CRM outlook client with Online and Offline mode features.
• Prepared Instructions manual for Installation, Un-installation, Re-installation and configuring Confidential CRM Outlook client.
• Doing the initial setup of Production environment in order as creating Business Units, Roles, Territories, users and then importing accounts with assigning ownership.
• Importing and exporting customizations between Dev, QA and Production environments.

Environment: Confidential Dynamics CRM 2011, Confidential CRM SDK, C#, ASP.NET, SQL Server 2008, SSRS, Windows Server 2003, Visual Studio 2010, TFS 2010

Confidential

Responsibilities:

• Designed the Data model to achieve the business requirement under MSCRM 2011.
• Customized Account, Opportunity, and contact and Product Entity fields and related the Opportunity Entity with all other Custom Entities.
• Developed complex business logics on change events using JavaScript coding.
• Developed complex reports using SSRS and deployed into MS CRM.
• Designed new roles according to FSAM requirements and assigned to users.
• Integrating data from various heterogeneous sources into CRM using SSIS.
• Importing and exporting customizations between Dev, QA and Production environments.

Environment: Confidential Dynamics 2011, Confidential CRM SDK, C#, ASP.NET, SQL Server 2008, SSRS, SSIS, Visual Studio 2008,Windows Server 2003, TFS 2010

Confidential, NJ

SQL Developer

Responsibilities:

• Worked closely with Business Owner, Project manager, subject matter experts and system architecture to define business requirements and create business requirements documents for signoff and agreement.
• Initiated JAD sessions with the development team to explain the project specification and the requirements of the end client in a detailed and thorough manner to all the team members.
• Converted complex business logic into SQL Stored Procedures and user-defined functions to achieve functionality required by end users.
• Modified database structures as directed by developers for test/development environments.
• Analyzed the historical data and extracted required data using both T-SQL and SSIS to support the management decisions.
• Designed ETL Scripts for the migration of data from one data base to another using SSIS.
• Managed Package Configurations to efficiently deploy ETL Packages from Test Development Environment to production Environment.
• Created new and modified existing stored procedures for better performance and also for documentation.
• Designed and implemented OLTP database using Confidential SQL Server 2008.
• Analyzed the index fragmentation and created SQL Scripts to handle the index fragmentation of various tables as a part of performance tuning.
• Created new and modified existing stored procedures for better performance and also for documentation.
• Created ad-hoc reports, and complex Enterprise reports (parameterized, drill down, and drill through reports, Parameterized reports, cascading report) using SQL Server Reporting Services.

Environment: SQL Server 2008, TSQL, SSIS, SSRS, BIDS, TFS, Management Studio