Inbound Sales Representative Resume BRONX, NY - Hire IT People

SUMMARY

Self Motivated and result - driven sales professional with an ambitious mind set with proven expertise in sales growth, customer relations development, product promotion, Demonstrates tenacious attitude and an unyielding drive to achieve and exceed assigned goals constantly through a positive mental attitude and a hard working attitude.
Easily built collaborative relations with key decision makers and personnel across all levels.
Quick learner with a strong business acumen and stellar communication skills.
Maintain sound judgment, tact, and professionalism in a fast paced setting.

CORE SKILLS

Money Handling | Communication and Customer Service |
Spanish and English speaker,writer and reader | Organized | Discipline | Knowledge of Product and Service | Marketing | Goal Oriented | Over 6 years sales experience | Retail Operations | Proficient in Microsoft office | Works well under pressure | Problem-solving

EMPLOYMENT EXPERIENCE

Confidential - Confidential | BRONX, NY

Inbound Sales Representative /Call center sales

Played a pivotal role in the expansion company positions within the new market through masterful sales of video, internet,phone,wireless products and services to residential customers; leveraged superb interpersonal and communication skills to retain key clientele and grow entrusted accounts.
Served as a resource for the clients, delivering advice on company product and service features, offers, pricing packaging, and benefits; communicated with customers to recognize their needs and formulate a solutions/offers according to their financial capabilities, goals, and requirements
Networked to secure new perspective accounts; provided diligent case follow up from customer contacts and significantly reduced lead losses
Deployed innovative sales techniques and strong business acumen to maximize revenues and enhance the image of the company within the targeted audience
Leveraged excellent knowledge of the customer billing system to interpret current and historical information, thus delivering comprehensive and solution-oriented assistance

Confidential| NEW YORK, NY

Retail Sales Representative/Retail store

Served as an instrumental in attaining 170% of the accessory sales goal for 8 consecutive months; utilized special area knowledge to push forward product sales
Masterfully assessed client needs to offer value added, individualized services and products for customers
Boosted client satisfaction rates and minimized deactivations; VOC,Mystery shop always at 100%
Recognized for contribution to sustainable sales growth through customer service excellence, special area expertise and motivational leadership
Selected to act as an Apple Ambassador and Accessories Ambassador
Mentored and trained a team of representatives; build a high - performing and motivated team of professionals, capable of meeting and exceeding most challenging goals within a deadline-driven setting
Led the store to become #1 in the number of activations and upgrades on cellphones/tablets and wireless plans

Confidential | NEW YORK, NY

Sales Representative/Outside sales/Direct sales

Quickly learned the features products, payments and exchange services to deliver excellent performance; met and exceeded meeting and exceeding leadership’s expectations in terms of customer service, sales goals, client retention, and revenue generation through direct selling, door to door selling, referral sales
Promoted to the recruiting salesperson role; trained and coached incoming recruits on sales procedures, company goals, policies, and vest customer service practices
Generated leads by referrals and followed up to minimize loss