EXPERIENCE SUMMARY:

• Extensive Industry Leader in EDI / E - Commerce
• EDI experience in Healthcare, Communication, Transportation, Pharmaceutical and Utility Management.
• Managed Large Healthcare implementation Projects ahead of schedule and under budget
• Operational monitoring and administration of all components of EDI Business
• Maintain superior skills in defining business solutions to meet complex requirements.
• Particularly effective in Trading Partner Management through implementation, development and testing
• Tactical and Strategic solution management skills in high volume transaction orientated environments

EXPERTISE

• Electronic Data Interchange
• Leadership
• Project Management
• Business Analysis
• Budgeting and Financial Planning
• EDI Development and Administration
• Quality Assurance
• Healthcare Management
• ITIL

PROFESSIONAL EXPERIENCE:

Confidential

EDI Technologies Manager

• Accountable for the life cycle of Data Exchange Services (EDI) ensuring the IT groups provide the right levels of service and support to deliver the overall service.
• Responsible and accountable for delivery of multiple complex projects.
• Support the end-to-end management of all services in the supplier pharmaceutical catalog.
• Manage the operations and team of five resources responsible for Data Exchange Services.
• Responsible for defining work priorities and coordinating efforts with various service owners and delivery organizations.
• Define the work processes and manage daily transaction operations and processes.
• Define business SLAs and processes for measuring and reporting purposes.
• Assist in identification and measurement of KPIs that influence the Service Level Agreements.
• Monitor SLAs.
• Monitor and manage issues, incidents, problems and escalation.
• Works with other customer relationship managers and capacity planners to forecast demand for Data Exchange Service.
• Develop business-focused concepts, including risk, cost-benefit, strategic initiatives, task prioritization.
• Develop ideas and proposals for new services.
• Define the approach and process for trading partner management, testing processes, data validation and trouble shooting.
• Ensure appropriate completion of documentation for data exchange processing and configuration.
• Acts as the primary escalation point for Data Exchange Services, and internal business units.
• Measure and develop scorecards to track progress and completion of activities within time and budget.
• Interact with all internal technical and functional staff, third party networks, external trading partners, and internal business partners in support of Data Exchange Services and EDI transaction management processes and initiatives.

Confidential

Corporate EDI Manager

• Manage EDI staff, 25 employees
• Project definition, project management with budgeting and auditing leadership
• Manage EDI environment, Momentum suite of products
• SSAE16 EDI Audit Management
• Establish department wide standards and best practices including developing policies and procedures
• Develop and maintain processes that manage secure inbound and outbound data transport
• Momentum Secure File transfer development, testing and monitoring
• Support development for proprietary database, Destination
• Manage daily support and operations including all aspects of global, high volume transaction types
• High Level Resolution of Trading Partner and Business Partner Customer Service Issues
• Department budgeting, planning, financial consolidation, reporting and analysis

Confidential

EDI Project Manager - Confidential

• Responsible for End to End and Lifecycle EDI for Commercial and Industrial divisions of Confidential ES-Project Management
• Responsible for EDI documentation, customer communication plans, trading partner implementations, EDI Guidelines, project reporting and EDI
• Lead Resource for sales organization in fulfillment of their customer requirements
• Working with IT to ensure synergy between the business teams and technical teams
• Budget analysis required to support outbound paper invoice processing
• Facilitator/translator to ensure that communications between users, system designers and developers are accurate and complete
• EDI invoicing represents 15% of total invoicing with over $500,000 per day

EDI Developer Administrator

Confidential

• Managed EDI projects, 350k budget, 7 resources
• Sterling Commerce Gentran Integration Suite Mapping 5.0
• Gentran Integrated EDI Administration
• Maintained support of existing transportation management solutions
• Developed program modifications and enhancements
• Defined business requirements and technical specifications
• Managed unit test plans and program testing
• Maintained the integrity and quality of production data and operations
• Responsible for the analysis and resolution of EDI production errors and issues
• Worked with business and Infrastructure teams as necessary to maintain EDI operations

Confidential

EDI Project Manager

• Defined and managed overall project risk identification and mitigation process through interaction with project constituents and stakeholders, 3 resources
• Provided project leadership to various teams requiring product testing, including: budget control; production timetable; status reporting; client/project team coordination and quality assurance
• Developed a process which defined and managed previously neglected deliverables resulting in late project delivery
• Lead, coordinate and administer key process improvements to Internet-based EDI implementations

Confidential

EDI Business Analyst 

Confidential

• Responsible for implementing a Risk Management process for Y2K compliancy
• Liaison for suppliers and buyers preparing for year 2K compliancy
• Utilized technologies by: Sterling Commerce, Harbinger, GEIS, and AT&T
• Responsible for analyzing the business procedures and analysis of current EDI business methodology

PROFICIENCIES

• Word Perfect
• Microsoft Word
• Microsoft Project
• Primavera
• Excel
• Microsoft Power Point and Microsoft Visio
• Profix 10
• Unix HP-UX
• Unix AIX
• Sterling Commerce Gentran-UNIX
• Mercator
• PKMS
• Delfour File Transfer Protocol(FTP)
• EDISIM
• Visual Sourcesafe
• Legacy Systems
• IBM 3090 Mainframe
• AS400
• Change Management
• Sterling Commerce Order Management
• CoreSense Order Management
• OpenBox Order Management
• Momentum
• X12
• EDIFACT
• HIPAA
• Databases: DB2
• VSAM
• Teradata
• MicroStrategy
• HaDoop
• SAP
• ServiceNow
• Clarity
• Axway
• GXS