SUMMARY

• Information Technology: Sr. Business Analyst/Systems Analyst Consultant for 6+ Years in Retail and finance industry.
• Experienced in requirements gathering and documentation, QA and UAT testing, software implementation, and mentoring of junior business analysts.
• Computer software: Proficiency with all Microsoft Office applications. Experience with multiple mortgage origination, processing, underwriting, secondary marketing and servicing systems including pricing, reporting and document generation functionality. Experience with SQL and Mercury Quality Center
• Deep understanding of various investment alternatives for portfolio such as equities, treasury and corporate bonds, debentures, derivatives (futures, forwards and options), commodities, private equity, real estate, hedge funds and venture capital.
• Retail Banking: Experience in and/or knowledge of all areas of branch banking.
• In - depth knowledge of RUP iterative Software Development Life Cycle process. Implementing the Rational Unified Process (RUP) in all four phases of a project: Inception, Elaboration, Construction and Transition.
• Extensive experience in diverse and home grown methodologies such as RUP Iterative and Agile System Development Life Cycle process, implementing the Rational Unified Process (RUP) in all different phases
• Excellent problem solving, team building, negotiation, judgement and decision making skills.

AREAS OF EXPERTISE

• Project Artifacts Modeling
• Systems Merger and Integration
• Business Process Modeling & Re-engineering
• General Ledger Accounting Systems
• Documenting Business Requirements
• Release Management
• Use Case Development and Process Flows
• Regulator & Compliance
• Reconciliation and back office support
• Cash Management
• Data Analysis and Data Mapping
• Customer Relationship Management
• Full Life-Cycle Applications Management
• Financial Data Warehouse

TECHNICAL SKILLS

Business Analysis: Requirement Analysis, detail design, Business Rules, data flow diagrams, data definition table, data modeling, system integration, and team buildingProcesses/Technologies Rational Unified Process (RUP), Clear case, Use Cases, Workflow and UML

Rational Suite and Tools: RUP, UML with Rational Software Modeler, Rational RequisitePro, ClearQuestClearCase, UML, MS Visio, MS Project, Quality Center tool for test management

Application Servers: Oracle8i, 9i, IIS

Databases: MS SQL Microsoft Access & Oracle, Java Script, XML

Operating Systems: Microsoft Windows XP, NT, 95, 2000, 98, Vista & UNIX

Software Utilized: Rational Rose, Microsoft Office Suite (Word, Excel, Access, PowerPoint, and Outlook), MS Project, Visio

PROFESSIONAL EXPERIENCE

Confidential, Mt. Laurel, NJ

Sr. Business Systems Analyst

Responsibilities:

• Analyzed User Requirement Document, Business Requirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS).
• Responsible for creating and reviewing business requirement documentation (BRD), functional specifications (FSD), project schedules and test plans.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of RUP effort in different iterations and phases of the Software Development Life Cycle.
• Involved in Integrating the user experience and conceptual user frameworks with the user interface design.
• Introduced Agile and RUP methodologies to reflect liquid nature of front-office improving time-to-market
• Establish documentation for Agile methodology for implementation with a very water-fall-centric development team.
• Worked as an Interface between the Users and the different teams involved in the application development for the better understanding of the Business and IT Processes.
• Reconciling General Ledger accounts. Assisted with audit defense, Sarbanes-Oxley 404 compliance, research tax issues as they arise.
• Evaluate technical requirements Created System Requirement Specifications (SRS), Systems Design Specifications (SDS) and System Information sheets to provide concrete inputs for the data mapping processes for Account Analysis, PayPlus & PAM systems, Signature Snippets Data Conversion.
• Analyze Risks, documented Risk Logs and created Requirement Traceability Matrix (RTM) as a roadmap for the 'TO BE' system.
• Conducting JAD Sessions to resolve open issues, change requests so that the application meets the business requirements and deadlines.
• Conduct extensive analysis on security trading cycles; provide consulting on financial disclosure, regulatory and compliance issues
• Followed a structured approach to organize Requirements into logical groupings of essential Business Processes, Business Rules, and Information needs that insures any Critical Requirements are not missed
• Utilized the business and financial requirements to develop detailed user interface for the application prototype.
• Performed Regression testing for User interface.
• Followed the UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams.
• Prepared Logical Data Models that contains set of Entity Relationship Diagrams and Data Flow Diagrams and supporting documents and descriptions of the Relationships between the data elements to analyze and document the Business Data Requirements.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing.
• Verified the Business Scenarios on new builds to allow extended testing by the QA team.

Environment: Rational Enterprise Suite (Rose, ClearCase, ClearQuest), RUP, Visual Basic, .NET, SQL, MS Office Suite (MS Word, MS Excel, MS PowerPoint, MS Access), Oracle, Agile, HTML, UML, Visio, Load Runner, Win Runner, Project Management.

Confidential, Cleveland, OH

Business Systems Analyst

Responsibilities:

• Reviewed and analyzed the business environment and identified process improvements.
• Involved in interactions with the Subject Matter Expert, Project Manager, Developers, and the End-Users. Facilitated Joint Requirement Planning (JRP/JAR) sessions with SME in understanding the Requirements pertaining to Loan Origination to Loan Processing.
• Interacted with Business Users to conduct thorough Requirements Analysis.
• Coordinated activities with project manager and various other teams using MS Project. Interacted with other Business Analysts for designing and implementation of Use Cases and Test Plans.
• Worked as Subject Matter Expertise (SME) in Investment Banking, Retail Banking, Insurance, Fixed Income Products, equities, derivatives, Risk Analysis, Asset Management - Risks and Returns, Portfolio Analysis.
• Performed requirement analysis, went through all the use cases and workflows.
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements using UML.
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Involved in creating automated Test Scripts representing various Transactions, Documenting the Load Testing Process and Methodology. Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Met with users and stakeholders to understand the problem domain, gathered customer requirements through surveys, interviews (group and one-on-one) along with JAD sessions.
• Assisted in on-going process improvement efforts to ensure Test Planning, Execution, and Reporting is effective, efficient, standardized, coordinated, and integrated.
• Assisted the Senior Business Analyst in writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Developed Test Plans and Test Cases according to Business Requirements.
• Provided clear and concise documentation regarding requirements management plans, Functional Requirements, supplemental Requirements, Test Plans and Test Cases.
• Acted as User Acceptance Testing coordinator and monitored business testing and interfaced with the development team regarding defect status and fixes on a daily basis.
• Involved in generation and execution of SQL queries.

Environment: Microsoft Office Suite, MS Visio, Java, C, Windows NT, JavaScript, UNIX, HTML, Oracle, SQL, Mercury Test Director, Mercury LoadRunner

Confidential, Bentonville AR

Business / Systems Analyst

Responsibilities:

• Worked with SME, PM, Consultants and other team members to define, analyze and design new business processes
• Identified and defined detailed requirements
• Served as a Point of contact and connection to the business community
• Loaded new requirements into HPQC, and correcting any requirement defects identified by the Confidential QA Team
• Maintaining NIKU / Workbench project plans and Project Management Plans (PM Plan) including configuring new projects, new users and create project reports and administrative functions
• Gathered core requirements of the system and developed functional specification, which includes:
• Business and technical requirements
• Business Use cases
• GUI wireframes and sitemaps
• Facilitating working sessions with Confidential .
• Rectified the defects identified by the business and Confidential QA Team.
• Interacted and conducted meetings with the Marketing Team to discuss pricing initiatives.
• Analyzed Claims System and conducted interviews with SMEs to understand the external system interfaces and user interfaces.
• Applied Unified Modeling Language (UML) methodologies to design Communication Diagram, Use Case Diagrams, Activity Diagrams, Sequence Diagram and ER diagrams.
• Create Use Case Models, Analysis Models, Design Models, Implementation Models, Use Case Diagrams, Behavior Diagrams and Class Diagrams based on UML methodology using MS Visio.
• Supervise and manage projects throughout SDLC to ensure that project management methodology based on RUP is followed during the project lifecycle using MS Project and NIKU Workbench.
• Rectified the defects identified by Confidential QA team and Maintained technical documentation and proper change control procedures
• Involved in the preparation of Interface, Screen and Reports documentation
• Involved in Inception Phase and prepared vision statement and initial data models that contain Business Requirement Documents and supporting documents that contain the essential business elements and detailed definitions
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Utilized corporation developed Agile SDLC methodology. Used Scrum Work Pro and Microsoft Office software to perform required job functions
• Involved in prioritizing the defects and writing business requirements to resolve them.
• Authored various Use Cases and Activity diagrams, Sequence diagrams using Micro Soft Visio
• Assisted the testing team in developing the Test plans for quality assurance based on functional requirements.
• Assisted the PM in performing Risk Assessment, Management and Mitigation.

Environment: MS Visio, MS Word, MS Excel, MS Power Point, MS Project, Water Fall, Agile, Project Management, Axure Pro, Mainframes, Teradata, Unix, Cobol.

Confidential, Pittsburgh, PA

Business Analyst

Responsibilities:

• Closely involved in defining project scope and identifying discrete enhancement efforts as individual tasks or sub-projects and prioritizing them.
• Analyzed and tested converting the old wire transfer system to the new wire transfer system (MTS). Testing consisted of ensuring that new code for various electronic payment systems that interfaced with the wire transfer system worked efficiently according to the business and software requirements.
• Gathered requirement for various finance teams as well as Cash management team.
• Documented existing business process using UML based activity diagrams.
• Analyzed web site usability using data gathered from the existing website.
• Followed Iterative approach for the enhancement effort and divided the requirements in two phases for phased development (as suggested in the RUP).
• Acted as a liaison between stakeholders: National City user Experience Developers, Business Users and managers, from business side, and software development team to gather requirements.
• Worked with Subject Matter Expertise (SME’s) in Investment Banking, Retail Banking, Insurance and Fixed Income Products, equities, derivatives, Risk Analysis, Asset Management - Risks and Returns, Portfolio Analysis.
• Developed Prototypes and conducted requirement walkthroughs with technical team to communicate requirements to them.
• Supported PMO by mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.
• Created logical data model from the conceptual model and it’s conversion into the physical database design. Developed Use cases and functional specifications and provided UML diagrams.
• Worked in mainframe environment and used SQL to query various reporting databases.
• Interact and negotiate with Vendors to complete the tasks related to data conversion.
• Helped the PM with Project coordination using MS Project.
• Co-ordinated usability workgroups for the re-designed site prototypes, conducted feasibility study and performed impact analysis for proposed enhancements.
• Documented Requirement Traceability Matrix in Excel sheet for traceability of requirements through test cases.
• Worked extensively with Mercury Winrunner and Testdirector.
• Created User Acceptance Test Plan and coordinated UAT for the site redesign project.
• Used Cognos BI for operational reporting.
• Worked closely with developers for analysis of the application.

Environment: Load Runner, Windows NT /2000, SQL, MS Word, MS Excel, Ms-Visio, Cognos BI, MS Project, Clear-Quest, Mercury winrunner, Mercury testdirector, Lotus Notes R6 client, Notes SAS.