SUMMARY:

• Senior Business Intelligence & Information Technology Professional Visionary professional with over 25 years of experience recognized for delivering and managing information technology services in insurance, health care, consulting, finance, pharmaceuticals, manufacturing, logistics and rail industries. A versatile leader capable of strategic thinking, understanding business complexities and planning solutions resulting in reduced costs, increased revenue and improved operational performance.
• As Program Manager, responsible for the oversight and staffing for multiple business intelligence, data warehousing, ITIL, client server and on - line transaction processing (OLTP) initiatives;
• As Practice Director, ultimately responsible for the management of staff for the delivery of all Business Intelligence solutions in a region composed of 5 states;
• As Sr. Project Manager, responsible for the implementation of enterprise wide data warehouse, business intelligence, portal, and architectural strategies and initiatives;
• As Engagement Manager, responsible for monitoring activities of Principals and Project Managers to ensure that service margins, timeliness, quality and customer satisfaction goals were obtained.
• As Lead Business Analyst, responsible for the evaluation and selection of enterprise wide Business Intelligence tools;
• Seventeen years experience in logical/physical database design and administration, and project management;
• As Database Administrator, designed and constructed databases using relational and multi-dimensional design techniques;
• Demonstrated experience in the ability to balance the demands of multiple projects; Experience working with executive leadership and internal and external customers for the development of solutions to solve complex business problems;
• Strong technical, managerial and communication skills;

PROFESSIONAL EXPERIENCE:

Confidential

Business Intelligence Sr. Program Manager

Responsibilities:

• Tool evaluation, selection, implementation and governance for an enterprise level application transaction monitoring and performance solution;
• Migration of enterprise assets from legacy environments to the new enterprise future state architecture;
• Design and implementation of ITIL governance in support of enterprise Event, Configuration and Capacity Management services.

Confidential

Sr. Project Manager

Responsibilities:

• ERP BI Data Warehouse - As part of the ERP BI Program Office, worked in conjunction with Finance and Supply Chain business functional directors to ensure delivery of an ERP based business intelligence reporting solution to 5 international regions (Latin America, Europe, Canada, Asia Pacific and US). Also was responsible for the coordination of activities between Baxter and the solution provider to ensure delivery of global IT initiatives for the ERP BI platform.
• Master Data Hub - As part of the ERP BI Program Office, was responsible for the coordination and management of activities relating to reporting, extraction, transformation and loading, data architecture and testing teams to deliver a global and regional operations based Business Intelligence platform for supply of parts and bills of material information to the enterprise.

Confidential

IT Program Management Office / Sr. Project Manager

Responsibilities:

• Responsibilities for both initiatives include the following:
• Management of stakeholder relationships with business and technology executives, clients, vendors, and others within the program area to ensure strategic alignment of corporate and project goals relating to portal technology.
• Responsible for end-to-end enterprise project management and associated standards and governance models across the organization from an Enterprise Architecture perspective.
• Provide direction to the IT organization for timely delivery of business and technical requirements through the use and enforcement of standard methodologies.
• Development of required detailed project plans, project schedules and project funding requirements along with the allocation and monitoring of required business, IT and contractor resources.
• Delivery of timely, accurate communications on overall project status to stakeholders and the senior executive leadership team.
• Escalation point for ensuring the delivery of on-schedule, on-budget, and high quality project deliveries.
• Mentoring of project managers and project coordinators within the ITG PMO organization.

Confidential

Business Lead / Sr. Program Manager

Responsibilities:

• Provide direction to Business for timely delivery of business requirements through the use and enforcement of standard methodologies.
• Technical oversight for the enforcement of data quality through the design and build of source extraction, transformation and loading processes.
• Management of executive stakeholder relationships with business, technology, clients, vendors, and others within the program area.
• Refinement of project planning process including business and financial objectives, program goals, project proposals, funding, business staffing requirements, and resource allocations.
• Escalation point for ensuring the delivery of on-schedule, on-budget, and high quality project deliveries.

Confidential

Enterprise Data Management Architect (EDMA) Program Manager

Responsibilities:

• Management of stakeholder relationships with business, technology, clients, vendors, and others within the program area.
• Management of day-to-day activities of 4 project managers within the EDMA program area.
• Creation and maintenance of a SharePoint portal for content management and to facilitate information sharing across multiple projects and with project stakeholders.
• Oversee alignment of program level project portfolios with organizational financial objectives.
• Refinement of project planning process including business and financial objectives, program goals, project proposals, funding, staffing requirements, and resource allocations.
• Confirmation of prioritization of the overall program portfolio of projects with business, technology, and other stakeholders.
• Provide oversight, coordination, and management of initiatives that include multiple projects or span traditional business or technology areas or responsibility.
• Deliver timely, accurate communications on overall program status to stakeholders and the leadership team.
• Escalation point for ensuring the delivery of on-schedule, on-budget, and high quality project deliveries.

Confidential

Senior Project Manager

Responsibilities:

• Working with executives and key stakeholders, confirmed information requirements and developed an enterprise wide data warehousing strategy in alignment with agreed to corporate goals;
• As a liaison between end-customers and IT, ensure the appropriate representation of technical expertise for the development and deployment of data warehousing solutions;
• Identification and development of organizational infrastructure requirements and technical expertise required for delivery of future stages of the enterprise wide data warehouse;
• Responsible for the enforcement of data quality and data governance initiatives through the design and build of source extraction, transformation and loading processes;
• Responsible for the identification and acquisition of hardware required to support the enterprise data warehouse.

Confidential

Senior Consultant - Business Intelligence/Customer

Responsibilities:

• Providing pre and post sales assistance for CRM and data warehousing efforts;
• Development of statement of work (SOWs), proposals and RFI responses which included customized proposed solutions for potential CRM and data warehousing opportunities.
• Conducted Great Plains Siebel Front Office and Saleslogix CRM product demonstrations.

Confidential

Regional Director - Business Intelligence/Data Warehousing Practice /Engagement Manager

Responsibilities:

• Securing an annual revenue of $6.5M for data warehousing opportunities in the central region;
• Providing pre and post sales assistance for all major data warehousing efforts in the U.S.;
• Development of statement of work (SOWs), proposals and RFI responses which included customized proposed solutions for all potential opportunities in the central region;

Confidential

Director - Client Server Practice Lead

Responsibilities:

• Evaluating and securing client requirements with a staff of 15 sales representatives by performing in-person sales calls, developing proposals and RFI responses;
• Ensuring the successful development and implementation of proposed client deliverables;
• Acquiring, allocating and managing resources to client requirements;
• Hiring, promoting and terminating consultants within the practice. Also responsible for conducting employee performance and salary reviews;
• Managing partnerships between the practice and software/consultant vendors;
• Spearheaded the development and orchestration of a data warehouse special interest group;
• Developed and maintained the practice’s fiscal budget with the assistance of the Senior Director.

Confidential

Application DBA

Responsibilities:

• Performed evaluations and selection analysis for database management systems, and CASE tools;
• Created data modeling standards and SQL coding/development standards for the project;
• Serving as lead DBA for the application development team, lead all logical to physical data model conversion processes;
• Developed detailed project plans for all data and database administrative tasks;
• Developed database transaction analysis strategies to be used in the evaluation of SQL performance upon implementation of the system. Developed standards to be used in the development of SQL by the development team. Evaluated and selected production support tools including systems management, configuration management, and performance monitoring products;
• Developed and proved the revised application architecture. This includes lication partitioning across platforms, support for asynchronous processing using PowerBuilder, Magna, a 4GL development tool, and MVS DB2V3 with possible replication of data between the RS6000 and mainframe data sources;