SUMMARY

• A software IT professional working as a Business Analyst with over 6 years of experience in leading IT firms encompassing assorted domains including e - commerce and healthcare segment with vast experience working with various implementation methodologies such as RUP, Agile and Waterfall.
• In depth knowledge of Software Development Life Cycle process. Implementation of SDLC in all phases of a project: Inception, Elaboration, Construction and Transition.
• Working knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing.
• Understanding and representing stakeholder needs to the entire team with extensive use of workflows, use cases and screenshots aligned with each other.
• Use Case development, UML Modeling, requirements management and risk analysis
• MS Project working experience
• Experience in defining and documenting business processes, identifying risks, base lining acceptance criteria, and deliverables.
• Demonstrated client focus and client management skills within context of requirements definition, analysis and documentation.
• Providing traceability across the project by analysis and review of project elements involved in traceability including requirements, testing artifacts, end-user support documentation and training materials.
• Conducting the system and user acceptance testing.
• Strong project management skills including strategic planning, problem solving and decision making abilities
• Excellent communication, facilitation and mentoring skills.
• Recipient of the Dean’s Excellence Scholarship, awarded by the School of Management, University of Texas At Dallas for academic excellence and management expertise
• Secretary of the Healthcare Management Club, University of Texas at Dallas
• General Secretary for the Institute of Electronics and Telecommunication Engineering in under graduation
• Awarded a cash prize for securing a 591/600 score while entering the Engineering program
• Analytics- Hospital Finance, Marketing, IT or Quality Control is my primary interest
• Member of the American College of Healthcare Executives

TECHNICAL SKILLS

Operating System: Windows 95/98/XP/NT/2000, MS DOS

Methodologies: Rational Unified Process, AGILE Methodologies, Waterfall, CMMI

Business & Modeling Tools: MS Visio, MS Project, Rational Rose, UML, Metastorm Provision, Rational Requisite Pro, Rational Clear Case, Rational Clear Quest, MS Share Point

Databases/Query Tools/Web: SQL, MS Access, Oracle 9i, HTML, Dream Weaver, MS Front Page, XML

Defect Tracking tools: Test Director, Rational clear quest

Testing Tools: Rational Test: Robot, Mercury Tools: Win Runner, Load Runner

Languages: SQL, C, C++, HTML, DHTML, JAVA Script, VB Script

Databases: SQL Server, Oracle 8x/9i, MS Access

Graphics/ Utilities: MS FrontPage, ASAP, Access, Outlook, Office XP

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Sr. Business Analyst

Responsibilities:

• Analyzed requirements for remote operation of Memphis and New Providence Data Centers and established a decision base for tactical implementation of remote management plan.
• Worked with the IBM team for gathering the server and network requirements.
• Created high level turnover documents like System Maintenance and Technical Documents at the client side for the production support team in Florida.
• Worked on ICD conversion from 9 to 10. Also worked on changes for HIPAA Transaction from version .
• Document and understand the changes required for both conversions and how it will impact a doctor’s practice and will prepare him/her for the transition to ICD-10.
• HIPAA Certified and have worked on HIPAA Business Awareness, Security Awareness etc.
• Worked with designers, developers, marketing, and customer service on Performance issues based on analysis, modeling, and test automation.
• Responsible for resource allocation, deliverables review, procedures, documentation standards, vendor contracts, issues/actions/risks resolution and mitigation, move event coordination, executive status reports and presentations for the successful move of all production data and equipment as well as test, development and infrastructure technology.
• Interviewed system analyst, system administrators for the needed information and conducted system inspections at a detailed level for the information.
• Knowledge of Medicaid and how CMS is working to help the individuals.
• Interacted with System Architects, Shared Services Managers, and product owners to gather system operations procedures and used that to create SLA and SOP for the systems operations in Louisiana.
• Used salesfoce.com to track business/customer relations and as a communications repository to convey project reports and status to the upper management.
• Created Design and technical documents that included connectivity and dependency matrix, product interfaces and hosting requirements, operational monitoring and power requirements.
• Used Quality Center as Defect-tracking tool to analyze, report test results to product teams.
• Supported QA in the creation of test case, release notes and Change Management documentation.
• Developed Architecture Diagrams, Context Diagrams and detailed Structured and Flow Charts.
• Prepared Microsoft PowerPoint presentations to help the business and production support teams understand the migration process.

Confidential, Dallas, TX

Sr. Business Analyst

Responsibilities:

• Designed a marketing strategy for B2B and B2C projects via Web/Online Marketing on a Global Platform
• Analyzed the following the 3 data sets using SQL programming and MS Access:-
• Customer (e.g.; age groups, price sensitivity, geography and other segmentation variables)
• Company (e.g.; most profitable procedures for the hospital)
• Competitive (local as well as global competition)
• Developed the 6 M model of communications (market, motive, message, media, money, measurement)
• Acted as a resource in understanding how the upgraded system carries out the business functions and assists in ensuring the timely and effective implementation.
• Met with the business unit for each application and discussed their immediate requirements. Conducted JAD sessions with the stakeholders.
• Created and reviewed business requirements documents (BRDs)
• Developed functional requirement documents (FRDs) and modeled into functional specification documents that support the overall objective of Business Area Managers and other stakeholders.
• Translated customer requirements into definitive class/object design using UML and Rational Rose.
• Employed UML artifacts for Object Modeling, Data Mapping. Designed Use Cases, System Sequence Diagrams, Collaboration Diagrams and Class Diagrams.
• Providing Technical guidance and Technical support to Product Managers.
• Provided hands-on project schedule management using MS-Project for a large process redesign project; and designed queries, reports, and graphics, moving project data to EXCEL to show staffing requirements, task status, project baseline trends, and earned-value (EV) results
• Performed defect tracking, documentation and change requests using Rational Clear Quest.
• Quality Assurance and user acceptance testing were successfully accomplished and approved of
• Create training and user manuals.
• Computed Return on Investment (ROI) for the implementation
• Constantly measured the Key Process Indicators (KPI) for the project

Confidential, Bloomfield, CT

Business Analyst

Responsibilities:

• Conducted detailed and comprehensive Business Analysis by working with end users and other stake holders to identify the system, operational requirements, and proposed enhancements.
• Facilitated Joint Application Development (JAD) sessions with all IT group members for communicating & managing expectations and to discuss various means for integrations with current system using an adoption through execution strategy
• Participated in HIPPA upgrade JAD sessions and documented the outcomes as business requirements.
• Performed impact analysis on 5010 upgrades and ICD10 conversions.
• Participated in 1CD 9 to ICD 10 codes conversion requirement gathering sessions and created high level business requirement document.
• Collaborated with configuration team in analyzing configuration change requirements for ICD 9 to ICD 10-CM and ICD10-PCS codes conversion and forward and reverse mapping between the codes sets.
• Participated in all project management tasks and deliverables as identified in the attached ICD-10 program schedule and resource projection spreadsheet.
• Mentored business analysts in methodology for defining ICD-10 mapping processes, using GEMs and documenting business requirements.
• Prepared 5010 GAP documents involved with 837, 835, and 278 transactions in collaboration with other team members.
• Prepared high level mapping between X12 4010 and 5010 highlighting the changes that were to be implemented.
• Prepared high level test scenarios on X12 5010 and ICD 10 based business requirements.
• Validated test data prepared by the test team on 5010 EDI transactions and provided necessary inputs so that all the changes were appropriately addressed in the testing.
• Developed low level test cases for testing ICD 9 code sets rules within HL7 requirements on business approved high level scenarios.
• Worked extensively on X12 files (837, 835, 270, 271, 276, 277, and 278) transactions and analyzed response files such as TA1, 997, and BRR for HIPPA validation.
• Provided training and support for the team members in understanding Medicaid business processes and developing low level test scripts
• Created detailed level test scenarios on HIPPA compliance testing.
• Gathered business requirements from business users such as Insurance Policy Managers, credit card Managers and drafted business requirement specification (BRS).
• Co-authored Business Requirements Specification (BRS), Use Case Specifications, Systems Requirement Specification (SRS) and Change Request along with the Business Group and the IT project group members.

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Conducted user interviews, gathered requirements, and analyzed the requirements usingRational Rose, Requisite pro, and RUP.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD (Object oriented Design) using UML and Visio.
• Participated in JAD sessions and interacted with technical leaders from various departments(Clinical trial, Drug Discovery and Pharmaceutical Development)
• Conducted workflow, process diagram and GAP analyses to derive requirements for existing systems enhancements
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place
• Created and Maintained Clinical Supporting documents (technical, business, project level and sops) to meet SDLC standards
• Conducted User Acceptance Testing (UAT)
• Assisted in writing the Validation Plan in accordance with SRS.
• Maintained the Requirement Traceability Matrix (RTM)
• Defined various scenarios for testing the application and wrote test cases based on these scenarios as well as ad-hoc test cases based on interactions with users
• Developed and wrote test cases for the testing efforts in compliance with Confidential ’ Design Control Policy, which were written to comply with the rules and regulations of FDA 21 CFR Part 11
• Updated and wrote several SOPs for day-to-day functioning of the system as well as emergency operation (system recovery, back-up, etc)
• Provided QA oversight to the developers and facilitated the development and implementation to meet the requirements of 21 CFR Part 11
• Implemented FDA guidelines to avoid non-compliance, delays in production and increased costs.
• Created a detail Requirements, Test plan and procedures for application testing using Rational Test Manager.
• Performed data integrity testing by executing SQL statements.