SUMMARY

• Over 10 Years of multi - faceted experience in Information Technology. Involved in roles as a Business Analyst, Web Analytics Analyst, Software Programmer, and Computer/IT Trainer and Faculty.
• Provide complete operations services for application management, web development, and custom development for clients.
• Develop post implementation go-live support environment, construct the transition plan from the project team to the support team, support and maintain client applications and technology infrastructure.
• Plan, design, and implement solutions that deliver and analyze information efficiently for competitive advantage.
• Experience in managing tasks and software projects in an accurate and timely manner.
• Experience in development based on the Microsoft platform with .Net being the core competency area.
• Expertise in developing applications using Visual Basic, VB.Net, ASP.Net, ADO.Net.
• Strong understanding of web technologies like HTML, CSS DHTML, Java Script, and VB Script.
• Used Relational database like SQL Server, Oracle, MS Access as a Backend for different applications.
• Experience with designing, developing, testing, implementing and maintaining an MS Access database.
• Create different types of charts and reports using MS Excel.
• Experience with Oracle Database Development like writing Queries, Store Procedures, Cursors, Triggers, Views, Indexes, and Constraints.
• Establish procedures for quality assurance, test and analyze website/software components to ensure usability and applicability to the business environment and customer.
• Perform SEO work for websites to enhance search result and website performance and capture data through web analytics and Website performance analysis tools, interpret results and offer summary insights, conclusions, and provide recommendations.
• Review websites and make recommendations (includes call to action, website analytics setup, Keyword analysis, website performance overall website design etc.) to improve the conversion rate and provide ability to track conversions using online tools and websites.
• Knowledge of System Development Life Cycle (SDLC).
• Developed Decision Support System (DSS) for top management of AMUL.
• Strong Management and analytical skills.
• Good interpersonal and communication skills, dedicated and hard working.
• Successful as a part of the team and as well as an individual in meeting project deadlines.

TECHNICAL SKILLS

Operating System: MS-DOS, Windows Vista, Windows NT, Windows ME, Windows XP, Windows Vista, Windows 7/8, UNIX

Database Management: Dbase, FoxPro 2.5 & 2.6, MS-Access, Database & SQL, Oracle 8.0, Connecting Database using ODBC, MS SQL Server 2008 (SSIS, SSAS, SSRS)

Software Programming: Programming Tools & Techniques, System Structure Analysis & Design, Programming in C, FoxPro 2.5 & 2.6, Oracle 8.0/9i/10g, Developer 2000, Visual Basic 6.0, ASP.NET, VB.NET, Core Java, Concept of OOPS

Software Testing: Quick Test Professional (QTP), Quality Center (QC), Manual Testing

Web Technologies: Designing and Developing Site using Front Page, HTML & DHTML, Graphics & Image Editing, Java Script, VB Script, Flash

Other Packages: MS-Office 2003/2007/2010 , Crystal Report, Microsoft Outlook 2003, Installation of Software, Maintenance of Hardware, Basic Networking

IT & Mgt. Technologies: MIS, Business Process Re-engineering, ERP, E-CRM, Supply Chain Mgt., Project Mgt., Decision Support System (DSS), System Mgt. (Data Warehousing & Data Mining), Management Control & IS

PROFESSIONAL EXPERIENCE

Confidential, Cherry Hill, NJ

Business/Web Analytics Analyst

Responsibilities:

• Manage tasks and website/software projects in an accurate and timely manner.
• Pursue practices, standards, policies, procedures and methodologies.
• As a Business Analyst, serve as a bridge between developer and client.
• Provide written technical specifications to meet project requirements.
• Understand current system architectural design and concepts as they relate to programming technologies and data structures.
• Determine project requirements.
• Support team efforts to accomplish all aspects of a projects lifecycle.
• Ensure system integrity and efficiency for all system solutions.
• Maintain a working knowledge of functional changes to the system and updates related technical documentation.
• Provide complete operations services for application management, web development, and custom development for clients.
• Develop post implementation go-live support environment, construct the transition plan from the project team to the support team, support and maintain client applications and technology infrastructure.
• Plan, design, and implement solutions that deliver and analyze information efficiently for competitive advantage.
• Analyze existing systems for optimal performance and make recommendations as required.
• Managing web projects using .Net technologies as well as PHP/MySQL.
• Establish procedures for quality assurance, test and analyze website/software components to ensure usability and applicability to the business environment and customer.
• Maintaining website performance and availability monitoring on a wide array of critical WebPages across websites/applications using different monitoring solutions and tools to analyze response time for continuous performance improvement for our web clients as a part of our SEO and Internet marketing services.
• Maintaining Search Engine Optimization (SEO) work for websites to enhance search result for search engine also review web analytics using different web analytics software and tools like Google Analytics etc.
• Monitoring Website performance analysis through different website tools like Neustar, WebpageTest etc.
• Review websites and make recommendations (includes call to action, website analytics setup, Keyword analysis, website performance overall website design etc.) to improve the conversion rate.
• Analyze captured data through web analytics and Website performance analysis tools, interpret results and offer summary insights, conclusions, and provide recommendations.
• Monitor and coordinate activities to support operational performance management - specifically company presence, in social media channels (e.g., Facebook, Twitter, YouTube, LinkedIn, Blogs, etc.)
• Managing web projects using different CMS open source technologies like WordPress, Joomla etc.
• Managing e-commerce web projects using custom development as well as open source like Zen Cart, Open Cart etc.
• Managing web projects to develop Application Tracking System for recruiting/staffing using open source like CATS.
• Managing web projects to develop Custom CRM using SugarCRM.
• Designing, developing, testing, implementing and maintaining a MS Access database.
• Designing and maintaining MS Access Report as well as Crystal Report.
• Creating different types of charts and reports using MS Excel.
• Performing manual testing to check Software/Website performance and mobile applications.
• Performing cross browser testing of various versions of Chrome, Safari, IE and Firefox.
• Providing training to Clients.

Environment: .NET Technologies, SQL Server, PHP, MySQL, XHTML/CSS, HTML, AJAX, MySQL, XML, Crystal Report, MS Office 2007/2010 (Outlook, Word, Excel, PowerPoint, Access, Publisher etc.), Windows Vista/7/8.

Confidential

Software Developer/Business Analyst

Responsibilities:

• Involved in the requirement gathering, analysis, design, and coding of the application.
• System Testing and Implemented at Client Side.
• Communicated with the client for modification and installation at client site.

Environment: VB.NET, ADO.Net, SQL Server 2000, Crystal Report, Win XP.

Confidential

Responsibilities:

• Actively involved in the analysis, design and development of the application.
• System Testing and Implemented at Client Side.
• Communicated with the client for training, modification and installation at client site.

Environment: VB.NET, SQL Server 2000, Crystal Report, Windows XP/2000.

Confidential

Software Developer/Business Analyst

Responsibilities:

• Actively involved in the analysis, design and development of the application.
• System Testing and Implemented at Client Side.
• Communicated with the client for modification and installation at client site.
• Involved in User Training.

Environment: VB.NET, ASP.NET, SQL Server 2000, Crystal Report, HTML, Windows XP/2000.

Confidential

Responsibilities:

• Involved in all stages of the project including requirement gathering, analysis of the requirement, design, coding, testing, documentation.

Environment: Visual Basic 6.0, MS Access 2000, Crystal Report, Windows XP.

Confidential

Responsibilities:

• Actively involved in the analysis, design and development of the application.
• System Testing and Implemented at Client Side.
• Communicated with the client for training, modification and installation at client site.

Environment: VB.NET, Oracle 8.0, Crystal Report, Windows 2000/XP.

Confidential

Responsibilities:

• Actively involved in the analysis, design and development of the application.
• System Testing and Implemented at Client Side.
• Communicated with the client for modification and installation at client site.

Environment: Visual Basic 6.0, SQL Server 2000, Crystal reports, Windows XP.

Confidential

Responsibilities:

• Involved in Programme logic specifications.
• Involved in Analysis of System, Design & Develop flow of System.
• Developed a client module that gives the facility to check the availability of the rooms and also gives the facility to booking of rooms or extend /cancellation of booking.

Environment: Visual Basic 6.0, MS Access, HTML, Crystal Reports, Windows XP.