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Business Critical Systems Analyst Resume

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TX

SUMMARY

  • A Seasoned Lead defect manager and Quality analyst consultant with 12 years of experience in Project management System Analysis,
  • Development, Quality assurance and testing of Network, of wire line and wireless Telecom systems
  • Rich experience of 5 + years in Unit testing, E2E testing, LAB and device testing of ordering, network and billing of customer applications using telecom and mobility applications in Confidential .
  • Good experience of agile practices and scrum model. Worked in team size of 50 + and more as offshore - onshore and able to deliver as individual contributor in extreme situations.
  • Project Management and Practices, System analysis and development of telecom systems from last 12 years.
  • Analysis, Design and Development with strong technical skills in ALM-QC, Java, PL/SQL and, SOA, MS applications, UML, Function Point Analysis, Rally and QTP. Exposure to automation tools.
  • Good exposure of client interaction and working to achieve desirable results in stringent timelines.
  • Currently working as a Test practice (QA) manager for the Mobility tower for Confidential plc. In USA and handling multiple e2e testing projects in mobility domain. Valid H1-B visa till 2018 October.
  • Previous working experience as an e2e solution designer for the Migration Design for UK Business Migrations for Confidential and advice customer on the migration approach.
  • Worked as a Mainframes development, testing and project lead for team size of 8+ resources and more, designing complex code for BT component systems.
  • Adopted a leading technical role in development projects, coordinating the deliveries of work packages and ensuring that deployment happen in line with the Agile releases.
  • As a project manager, faced internal audits to ensure deliveries meet the required quality standard

PROFESSIONAL EXPERIENCE

Confidential, St Louis, MO

Lead defect manager and Quality analyst

Responsibilities:

  • Lead Defect management activities (PM), test execution tracking and complex system analysis of Confidential network systems.
  • Confidential test management, execution monitoring and status reporting on day-to-day basis.
  • Assists Leads during Test Design and Execution.
  • Automate business flows during execution, develop work flows and streamline business flows.
  • Creates/ Collates and submit Data requirement for all projects.
  • Provides Status Reporting to Confidential & Confidential Management using escalation notes and daily status reporting
  • Acts as subject matter expect for all PIDs in scope. Helps team to develop and implement Integrated Timeline Pipe with assumptions, dependencies, risks and miles stones for successful Agile (Scrum)
  • Overseeing implementation of the application Confidential client location.
  • Post-implementation maintenance and enhancement support to the client.
  • Develop delivery plan in conjunction with project plan that define project scope, responsibilities, schedule, requirements, objectives and ensures coverage and release quality

Environment: Project Management, PERFORMANCE TESTING, Business Analysis, Manual Testing, Status Reporting, Agile/Scrum, HP ALM QC

Confidential

Migration business Analyst

Responsibilities:

  • Ensure the specifications of the requirements are analyzed / captured.
  • Identify the migration scope and the design options for the requirements.
  • Communicate with various key stakeholders and other strategic stack to ensure migration requirements and impacts are fully conveyed.
  • Ensure that the system architecture is compliant and aligning with BTs SDK and ACF standards.
  • Demonstrate creativity and innovation in applying solutions for the benefit of the project.
  • Influence peers by sharing knowledge across the team members.
  • Maintain communication with all key stakeholders (Components, IVVT, delivery, Operations etc.)
  • Communicate with various platforms / systems for designing the migration E2E solution.

Environment: Project Management, PERFORMANCE TESTING, Business Analysis, Manual Testing, Status Reporting, Agile/Scrum, HP ALM QC

Confidential, Richardson, TX

QA analyst

Responsibilities:

  • Overall responsibility of projects of the group
  • Kick off projects in the group
  • Approve testing resources within the group
  • Review service levels within the group
  • Review high level test scenarios for projects
  • Track projects progress of the group that include Test Architects, Test Leads, Lab SMEs, Test Planners & Testers
  • Report Group projects progress and issues to the stakeholders
  • Review of Effort estimation
  • Process compliance and improvement
  • Service improvement
  • Resolve test management issues raised to them
  • Defect escalations
  • Stakeholder communication

Environment: Project Management, PERFORMANCE TESTING, Business Analysis, Manual Testing, Status Reporting, Agile/Scrum, HP ALM QC

Confidential

Project lead and Business analyst

Responsibilities:

  • Analyzing client requirements and creating system design, functional design etc.
  • Guiding team on code development and through various stages of SDLC. Planning test development, vet and actual verification through deployment.
  • Providing second line support for production batch cycle and fixing issues, a bends to ensure that the SLAs are not breached.
  • I have worked with a team of 4 people and mentored them so that they are able to support the system
  • Carry out weekly HLD calls with the client, design review meeting.
  • Work closely with client to understand his priorities and ensure that right functionality is pooled for development in the next eligible release.
  • Release management, Project management and estimation activities.
  • Training team members on new requirements, handling escalations and step in to resolve priority issue to restore client confidence.

Environment: Project Management, PERFORMANCE TESTING, Business Analysis, Manual Testing, Status Reporting, Agile/Scrum, HP ALM QC

Confidential

Business Critical Systems Analyst

Responsibilities:

  • To review the codes, UTPs, program specifications and design documents developed by team members.
  • To act as a drop coordinator, facilitating delivery of codes and tracking efforts for individual resources.
  • To do a PCA (Physical Configuration Audit) and QC (quality control) of deliverables.
  • To participate in design walkthrough calls, discussions and provide resolution for pending issues.
  • To provide the assistance/training for the new team members in project work.
  • To do DP (Defect Prevention) by carrying out the root cause analysis and to prepare the action plan.
  • To carry out sign-off of deliverables to the UCT and co-ordinate as a technical team leader for all deliveries.

Environment: Project Management, PERFORMANCE TESTING, Business Analysis, Manual Testing, Status Reporting, Agile/Scrum, HP ALM QC

Confidential

Functional Analyst/ Technical Team

Responsibilities:

  • Worked as a functional analyst gaining knowledge from the customer about their existing system and using this information in designing the new system functionality, making flow diagrams, giving presentations.
  • Also worked on technical designs for new developments and following up with the codes by doing onsite SQA, anomaly testing, providing integration test support to the customer.
  • To work as a team leader for carrying out planned software deliveries and maintenance releases. Sign-off codes for deliveries and Co-ordinate with customer and delivery teams’ onsite for the deliveries.
  • Performed additional responsibilities as a project manager to provide monthly metrics, weekly highlight reports, and delegate responsibilities to resources.
  • Also maintained project artefacts like system management plan, project plan, participated in audits etc.

Environment: Project Management, PERFORMANCE TESTING, Business Analysis, Manual Testing, Status Reporting, Agile/Scrum, HP ALM QC

Confidential, California

Technical Team Lead/ Location project

Responsibilities:

  • To work as a team leader for carrying out planned software deliveries and maintenance releases. Sign-off codes for deliveries and co-ordinate with customer and delivery teams’ onsite for the deliveries.
  • To provide support during System Test and Pilot phases. Investigate issues raised by other teams, participate in ST defect status meetings and instruct offshore team members to provide fix for defects.
  • To carry out technical reviews for code and detailed design. Arrange for test design walkthrough and test summary walkthrough to provide SQA comments.
  • Performed additional responsibilities as a project manager to provide monthly metrics, weekly highlight reports, and delegate responsibilities to resources.
  • Also maintained project artefacts like system management plan, project plan, participated in audits etc.
  • Also was involved in initial onsite transition of the system for 3 months.
  • Performed activities like understanding the system from the client, explaining it to offshore team members, making and executing a systematic plan for knowledge transition.
  • Prepared documents like system appreciation outlining the understanding acquired and presented the same to the client ( Confidential & Confidential ) which was appreciated.

Environment: Project Management, PERFORMANCE TESTING, Business Analysis, Manual Testing, Status Reporting, Agile/Scrum, HP ALM QC

Confidential

Technical Team Lead

Responsibilities:

  • To prepare the high & low level design/program specifications, UTP (unit test plans), test logs.
  • To write the new programs/to modify the existing programs or JCLs based on the program specifications and self-test the same.
  • To review the codes, UTPs, program specifications and design documents developed by peers.
  • To carry out the unit testing of the programs as per the unit test plan.
  • To work as a VVT/production support i.e. to investigate and fix faults in live system for Online/Batch system.
  • To do a PCA (Physical Configuration Audit) and QC (quality control) of deliverables.
  • To provide the assistance/training for the new team members in project work.
  • To do DP (Defect Prevention) by carrying out the root cause analysis and to prepare the action plan.
  • To carry out sign-off of deliverables to the UCT and co-ordinate as a technical team leader for all deliveries.
  • To capture requirement, do impact analysis and feasibility studies and to prepare the Requirement Definition document.
  • To do the estimates for the requirement using FPA (Function Point Analysis).
  • Coordinating with the customer and developers for the requirement.
  • Second line 24 hours support.

Environment: Project Management, PERFORMANCE TESTING, Business Analysis, Manual Testing, Status Reporting, Agile/Scrum, HP ALM QC

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