SUMMARY

• Over 7+ years of experience as a Business Analyst and UAT coordinator with frontline leadership role in System Development Life Cycle (SDLC).
• Highly experienced in various areas of Finance and Health care.
• Extensive experience in implementing Software Development Life Cycle (SDLC) principles and methodologies such as Agile, Rational Unified Process (RUP), and Waterfall Method in development.
• Expert in writing Functional and non - Functional requirements.
• Highly experienced in conducting Gap Analysis and Feasibility Analysis to check the compatibility of the existing system infrastructure with new business requirements.
• Participated in project assessment, functional analysis and requirements gathering and converting business requirements into functional requirements.
• Expertise with analytical reporting using Advanced Excel features like Pivot tables and charts.
• Conducting JAD sessions with the technology areas, interviews, written correspondence, reports, implementation requirements and project status reports
• Extensive knowledge of UML modeling, Drawing Sequence Diagrams, Flow diagram and Activity diagram using tools such as Microsoft Visio and Rational Rose.
• Experience in design and development of test case scenarios, developing test plans.
• Extensively used rational tools for creating use cases, version control, defect tracking and reporting and applied the rational unified process in all areas of a software development life cycle.
• Expertise in various Modules of FACETS which serves needs of many Health Insurance Companies.
• Proficient with Microsoft Office tools (includes MS Project, MS Visio, MS Access, MS Excel, MS Word, MS PowerPoint), MS Visio.
• Skilled in coordinating and communicating between Developers, QA Teams, Management, QA and project leads and stakeholders to keep them informed at all the times about the development and the open issues.
• Excellent organizational and interpersonal skills with a strong facility for acquiring new knowledge very rapidly.
• Analytical, methodical and resourceful approach to problem solving, identifying root causes and corrective actions to meet short and long-term business, financial and system requirements.

TECHNICAL SKILLS

• Rational Unified Process
• Facets (4.61/4.81) UML
• MS Visio
• MS OFFICE MS SQL Server
• Oracle
• Rational Rose
• Rational Requisite Pro
• Rational Clear Quest
• Mercury Quality Center
• Windows and Data Warehousing

PROFESSIONAL EXPERIENCE

Confidential, Frankline Lakes, NJ

Systems Analyst

Responsibilities:

• Led team of business system analysts to estimate the functional scope and timelines based on requirements analysis.
• Monitored client expectations through client involvement and communication throughout the lifecycle of the project, educate clients and stakeholders on the benefits and risks associated with the Health Insurance Claims.
• Conducted walkthroughs for Health Insurance Claims with end users, developers, managers and other analysts.
• Analyze the current application and identify the gaps for enhancing exiting applications into Facets.
• Created Business Glossary that defined various Health Insurance terminologies.
• Developed Project Status metrics for weekly evaluation of Project Status and impact of the Change Request on the time line and written narratives, table charts and graphs to display data.
• Involved in System, Regression, Performance, Integration and UAT testing for Claims subsystem and documentation of the project life cycle and performed report training for internal customers.
• Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams.
• Conducted workflow, process diagram and Gap analysis to derive requirements for existing systems enhancements.
• Worked with programming staff to ensure requirements are incorporated into design and testing.

Environment: MS Visio, MS Office Suite, Facets (Claims, Membership, Provider), UML and Oracle.

Confidential, Richmond, VA

Business Analyst

Responsibilities:

• Worked on creating the project plan, which included information including project activities, anchors, efforts, etc. and tracked the developments of the project
• Prepared the activity diagram and sequence diagram to give clarity to all stakeholders of the project on the flow of operations of the system and timelines of each actors involved in the project
• Prepared use case diagrams and use case description by studying the requirements and discussing them with the subject matter experts (SME) and users
• Worked on preparing Business Requirement Document (BRD), and Functional Requirement Document (FRD) to help aid the development team
• Used Agile model to ensure that all the requirements are met at the completion of the project
• Improved upon my knowledge of the Medicare and Medicaid policies, which helped understand and manage these requirements efficiently
• Participated in the recording and analysis of the business requirements for the COB project
• Involved in GAP analysis to identify AS-IS process and TO-BE process
• Prepared and maintained Requirement Traceability Matrix (RTM) including both functional and non-functional requirement
• Ensure that the ICD-9-CM diagnosis and procedure codes & CPT codes requirements are appropriately incorporated in the COB systems.
• Managed change requests by conducting impact analysis, and formulate the implementation plan
• Prepared change request form to provide description of the change requests, the results of the impact analysis, workarounds, if changes are not feasible, and the additional efforts required
• Coordinated with all stakeholders of the projects to update them about the progress of the project, reviewed the developments, discuss change requests, and obtained approvals

Environment: MS Projects, MS Visio, MS Office Suite, Facets, UML, Windows 2000, SQL, Rational Rose

Confidential, Warren, NJ

Business Systems Analyst

Responsibilities:

• Involved in all phases of software development life cycle in RUP framework.
• Analyzed and collected business requirements identified system interfaces and created the requirements specification document.
• Performed Requirement Analysis to Develop Use Cases, Activity Diagrams and Sequence Diagrams. Hence developed and documented conceptual design of Application in System Specification Document.
• Extensively interacted with both user group and development team in coming up with charts, sequence diagrams.
• Involved in checking the bugs in the codes or confirmation with the team of QA
• Managed and tracked change control process of requirements and design changes using Rational Requisite Pro. Documented the changes, issues and their impact on the system design and delivery.
• Provided documentation such as requirements management plans, operational risk management plans, functional requirements, test plans and test cases.
• Designed and analyzed Use Case model and test procedures based on RUP methodology.
• Performed requirement analysis by gathering both functional and nonfunctional requirements based on interactions with the process owners. Performed user interviews, JAD sessions.
• Wrote Functional requirements specification (FRS) documents, swot analysis as per the Business requirements and process flow.
• Supported the assigned project manager with creating detailed project plans and assisting in developing, scheduling and tracking project timelines.
• Designed and developed project templates based on SDLC Methodology.

Environment: MS Visio, MS Office Suite, XML, Windows and SQL.

Confidential, Lincolnshire, IL

Analyst IV

Responsibilities:

• Successfully prepared, analyzed AS IS and TO BE of existing architecture and performed Gap Analysis.
• Served as a liaison between the business team and project team by assisting the business in identifying, understanding, and documenting their business needs.
• Utilized various Moody’s tools to check the credit risk measurement, economic and consumer credit analytics.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements.
• Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the business from the conceptual to procedural level.
• Collected and documented the business processes and business rules, translated the Business and User needs into System requirements. Provided key input in working with users in defining project and system requirements.
• Created UML Diagrams like Sequence Diagrams, Activity Diagrams and process flow diagrams to elaborate the processes using Rational Rose and MS Visio.
• Effectively coordinated with the plan owners to update the project plans with any impact due to a change request.
• Verify if the contingency plan will absorb any delay in project due to change request. Track progress on updates in project plans.
• Involved in developing the test strategy and assisted in developing test plans, test case objectives and test cases.
• Developed Test scenarios, test plan, test conditions and test cases to be used in testing based on business requirements, technical specification and/ or product knowledge.

Environment: MS Projects, MS Visio, MS Word, MS Excel, Windows 2000, Oracle.

Confidential

Business Analyst

Responsibilities:

• Conducted JAD sessions with stakeholders to gather the requirements.
• Utilized UML methodology or iterative approach like RUP to configure and develop standards, procedures, and process.
• Responsible for generating Functional Requirement Specification (FRS) and converted them in to proper System Development Documentation (SDS).
• Assisted the project manager in setting realistic project expectations and in evaluating the impact of changes in the plans and projects and conducted project related presentations.
• Followed a structured approach to organize requirements into logical groupings of essential Business Process, Business Rules, and information needs, and insured that critical requirements were met.
• Employed RUP methods for requirements and object oriented analysis tasks; written a comprehensive business requirements document communicating the needs of the business to users and the technical team.
• Developed activity diagrams using Rational Rose to visualize Use Cases, from requirements definition documents, and made recommendations on emphasizing the exact requirements.
• Documented business rules, Process Flows, Policies and Procedures.
• The current software applications are studied and migrated to a common platform.
• Assisted with user testing of systems User Acceptance Testing (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Carried out customer analysis, trend analysis, opportunity identification, and sales forecasting utilizing CRM tools for higher profitability and better customer retention.
• Prioritized and distributed tasks assigned to the team for effective execution and conducted weekly team meetings to streamlining the team development activities.

Environment: UML, MS Office 2003, MS Visio, MS Project, SQL Server 2000, and Oracle 9i