SUMMARY

• 7+ years of Industry experience as a Business Analyst/Requirements Analyst with solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, Application Design.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various methodologies.
• Expertise in Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting Remedy Procedures.
• Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
• Design and review of various documents including the Software Requirement Specifications (SRS), including USE Cases, Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.
• Wrote BRD, FRD, use cases, test scenarios, test cases for testing the functional and non - functional aspects of both ETL jobs and Reporting jobs.
• In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D).
• Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM) which helped in controlling numerous artifacts produced by the teams across the deliverables for a project
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
• Proficient in DMAIC
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
• Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the lead of the Projects.
• Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.

TECHNICAL SKILLS

Programming Languages: C,C++,C#,VC++,VB,VB.NET,C#.NET, ASP.NET, Java, SQL, PLSQL

Operating Systems: UNIX, Windows 95/98/NT/2000/XP, Linux.

Databases: MS-Access, MySQL, SQL Server, Oracle, Teradata, DB2, Sybase

Application Servers: IBM Websphere, ATG Dynamo, BEA WebLogic.

Internet: HTML, XML, VBScript, ASP, JavaScript, JSP, J2EE.

Automation Tools: MS Visio, Rational Rose, Rational ClearCase, Rational RequisiteProDocumentum

Bug Tracking Tools: Mercury TestDirector, Rational ClearQuest

Utility Tools: MS Office Suite, MS Project, TOAD, Adobe Photoshop

Reporting Tools: Crystal Reports, SQL Server Reports (SSRS)

Data warehousing Tools: Informatica, Business Objects, Cognos, Erwin

Testing Tools: Quick TestPro (QTP), TestDirector, WinRunner, LoadRunner

PROFESSIONAL EXPERIENCE

Confidential, Overland Park, KS

Sr. Business Analyst

Responsibilities:

• Analysed User Requirement Document, Business Requirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS).
• Responsible for identifying and documenting business rules and creating detailed Use Case’s. Created Use cases, Use Case diagrams, Business Flow diagram, Navigational Flow diagrams, Creating process models, data flow diagrams, AS IS diagrams and Activity diagrams using Visio.
• Prepared and analysed AS IS and TO BE in the existing architecture and performed Gap Analysis.
• Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the Business from the conceptual to procedural level.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of RUP effort in different iterations and phases of the Software Development Life Cycle.
• Worked as an Interface between the Users and the different teams involved in the application development for the better understanding of the Business and IT Processes.
• Followed a structured approach to organize Requirements into logical groupings of essential Business Processes, Business Rules, and Information needs that insures any Critical Requirements are not missed
• Managed and traced requirements using Rational requisite pro
• Followed the UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams.
• Created context and workflow models, information and business rule models, Use Case and Object Models during the analysis using rational tools. Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Prepared Logical Data Models that contains set of Entity Relationship Diagrams and Data Flow Diagrams and supporting documents and descriptions of the Relationships between the data elements to analyze and document the Business Data Requirements.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing.
• Responsible for providing analytical support in the Design, Development and Implementation of Project.
• Verified the Business Scenarios on new builds to allow extended testing by the QA team.

Environment: Rational Enterprise Suite (Rose, RequisitePro, ClearCase, ClearQuest), Visual Basic, SQL, SQL Server, Oracle, C#.Net, MS SharePoint, LoadRunner, WinRunner

Confidential, St. Paul, MN

Sr. Business Analyst/Requirements Analyst

Responsibilities:

• Served as an intricate team member in preparing Scope and Vision document. Helped manage scope and identify risks throughout the project life cycle.
• Led requirements elicitation meeting to obtain consensus and feedback on functional requirements and business rules.
• Developed Use Cases in Microsoft Visio along with Activity Diagram to present the workflow in a visual form.
• Used Microsoft Visio for Business Process Modelling and Data flow diagrams.
• Developed programs providing software development, maintenance and technical support to various airline companies utilizing the IBM Transaction Processing Facility (TPF) operating system.
• Performed detailed data analysis and assisted in building business process analysis model.
• Documented current and proposed process flow and conducted detailed gap analysis.
• Created Source to target data mapping documents identifying key data elements and prepared Data Flow Diagrams
• Monthly and quarterly management meetings with travel liaison for consistent communication.
• Gather requirements by conducting meetings and brainstorming sessions with end users and SME and document them using Requisite Pro - the documentation tool offered by Rational.
• Created PowerPoint presentations incorporating MS Office Suite, Excel, Word and Access
• Co-authored detailed Business Requirements Document and Functional Specification Document.
• Designed and developed Use Cases, Use Case Diagram, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams using Object Oriented Design (OOD) concepts and UML using Rational Requisite Pro.
• Mentored junior Analysts and programmers in the TPF programming design concepts.
• Assisted the technical team in writing high-level design document.
• Developed and managed the formal SDLC implementation using the Lean/Agile Methodology.
• Created Data Flow Diagrams (DFDs), ER diagrams for database modeling and Web-page mock-ups using MS Visio for acceptance from analysts, surveyors and customers.
• Wrote specifications for various reports. Generated canned reports using Business Objects.
• Determined a testing strategy in conjunction with the QA team. Assisted in writing detailed Test Plan, Test Cases and Test Case Scenarios for system testing, integration testing and functional testing.
• Assisted in performing and coordinating unit, performance and functional testing.
• Presented reports and analysis to management.
• Coordinated User Acceptance Testing (UAT), developed and maintained quality procedures and ensured that appropriate documentation was in place.
• Reported and analyzed all application defects, user issues and resolution status to the higher manager using Mercury Test Director.

Environment: Microsoft Office Suite, MS Visio, Windows XP, SQL, PLSQL, XML, VB, J2EE, ASP, Crystal Reports, Adobe Photoshop, MS SharePoint, Mercury TestDirector, WinRunner, LoadRunner

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Reviewed and analyzed the business environment and identified process improvements.
• Interacted with Business Users to conduct thorough Requirements Analysis.
• Involved in interactions with the Subject Matter Expert, Project Manager, Developers, and the End-Users.
• Coordinated activities with project manager and various other teams using MS Project.
• Interacted with other Business Analysts for designing and implementation of Use Cases and Test Plans.
• Identified Use Cases from the requirements. Created UML Diagrams including Use Cases Diagrams, Activity Diagrams/State Chart Diagrams, Sequence Diagrams, Collaboration Diagrams and Deployment Diagrams
• Used MS Visio for Process modeling, Process mapping and Business Process flow diagrams.
• Assisted in on-going process improvement efforts to ensure Test Planning, Execution, and Reporting is effective, efficient, standardized, coordinated, and integrated.
• Assisted the Senior Business Analyst in writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Developed various artifacts such as use cases, workflow diagrams, business process models and prototypes by interacting with end users, development personnel, project team and the subject matter experts.
• Developed Test Plans and Test Cases according to Business Requirements.
• Provided clear and concise documentation regarding requirements management plans, Functional Requirements, supplemental Requirements, Test Plans and Test Cases.
• Acted as User Acceptance Testing coordinator and monitored business testing and interfaced with the development team regarding defect status and fixes on a daily basis.
• Involved in generation and execution of SQL queries.

Environment: Microsoft Office Suite, MS Visio, Java, C, Windows NT, JavaScript, UNIX, HTML, Oracle, SQL, Mercury TestDirector, Mercury LoadRunner

Confidential, Keene, NH

Business System Analyst

Responsibilities:

• Researched the various steps in the lifecycle of Agency Appointment and Audit process and then facilitated to construct the System
• Documented business workflows textually as well as in UML diagrams (State diagrams) according to RUP, for the stakeholder review.
• Involved in creating automated Test Scripts representing various Transactions, Documenting the Load Testing Process and Methodology. Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Developed use cases, data mapping, screen mockups during the functional specifications.
• Assisted Design Team in preparing SRS, Software Design Document (SDD), User Interface Design, designing of Application Architecture & Database Modeling.
• Used UML and RUP best practice methodologies along with supporting toolset including Mercury Test Director, Caliber RM and StarTeam for overall development framework
• Creating, Process Flow Diagram, Context Diagram and Activity diagrams using UML.
• Documented Business Transaction Rules
• Documented the mappings used in ETL processes.
• Designed and developed Use Cases, Work flows and Activity Diagrams using UML
• Assisted with design and development teams for missing functionality while designing and implementing
• Interacted with the development and testing teams to improve the quality and functionality of the application.
• Develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge.
• Facilitated UAT (User Acceptance Testing) with Business Users
• Involved in generating Periodic Status Reports

Environment: UML, MS-Project, MS-Office Suite, MS Visio, MS Visual Source Safe (VSS), Bugzilla, Java, J2EE, Web Sphere, XML, SQL Server 2000, Windows 2000

Confidential, Sacramento, CA

Business System Analyst

Responsibilities:

• Gathered user and business requirements through surveys, prototyping and observing from portfolio managers and UI (User Interface).
• Documented the RFP
• Stored and modified requirements in MS - Word and using TestDirector.
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software.
• Involved in Inception Phase and prepared Logical Data Models that contains set of diagrams and BRD (Business Requirement Documents) supporting documents containing the essential business elements, detail definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
• Prepared Use cases and Data flow diagrams and Work flow diagrams, considering the scope of the project with MS VISIO 2003.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.
• Scheduled meetings with developers, System Analysts (SA) and testers to collaborate resource allocation and project completion using MS Project.
• Used GIS to geo referencing and convert the Fishing Hot Spots Corel graphic files into GIS data
• Created Mock-up forms in MS Access for better visualization and understanding of the software solution.
• Played a major role in Interface testing both functionally and manually.
• Assisted the SA to document all custom and system modification.
• Assigned problems to appropriate software development team for fixes.
• Created and managed project templates, use case project templates, requirement types and traceability relationships in RequisitePro.
• Authored progress and completion reports, which were then submitted to project management on a weekly basis.
• Developed strategies with Quality Assurance group to implement Test Cases in Mercury Test Director for stress testing and UAT (User Acceptance Testing).
• Collaborated with Quality Assurance Analyst in Automated and Manual Black box testing using Mercury's WinRunner.
• Suggested measures and recommendations to improve the current application performance.

Environment: UML, MS-Project, MS-Office Suite, MS Visio, MS Visual Source Safe (VSS), Bugzilla, Java, J2EE, Web Sphere, XML, SQL Server 2000, Windows 2000