SUMMARY

• Over 7+ years of Information Technology industry and Functional experience concentrating on Business Analysis, Requirements Management, Use Case modeling using UML, Business Process Modeling, Data Modeling, Project Management, Software Development methodologies and QA testing.
• Hands on experience in business analysis, requirements gathering, application integration and customization.
• Extensive knowledge of the business processes relating to Banking, Insurance and Healthcare domains.
• Expertise in preparing various documents such as Business requirements documents (BRD) and System requirement documents (SRS).
• Extensively worked in deciphering complex business requirements and creating UML diagrams such as use case diagrams, activity diagrams, and sequence diagrams to communicate the Business requirements using Rational Rose and Visio.
• Strong understanding of Object Oriented Analysis (OOA) and Object Oriented Design (OOD) techniques in various business architectures.
• Strong experience in using leading industry tools like Requisite Pro, Rational Rose, MS word, MS Excel and MS PowerPoint to develop various project deliverables.
• Experience in mapping business requirements, designing customized solutions with strong analytical skills and ability to analyze business practices and define optimal procedures.
• Experience of Quality Assurance and Quality Control with emphasis on Manual and Automation Testing of Web and Client/Server applications this includes Integration Testing, System Testing and Regression Testing.
• Extensive experience with Functional, GUI, Performance and Back End testing.
• Involved in generating test cases, test scripts and resolving User Acceptance Testing (UAT) issues by communicating with QA team.
• Experience in conducting Joint Application Development (JAD) sessions with end users to provide for accurate statement of system requirements and a better understanding of common goals.

TECHNICAL SKILLS

Databases: MS SQL Server, DB2, Excel, Access

SDLC Methodologies: Waterfall, Agile, RUP

Application Tools: MS Project, Share point, Visio, Power point and Excel

Web Development Tools: HTML, XML, Dreamweaver, Balsamiq

Test Management and Bug tracking tools: HP Quality Center, Test Director, Clear Quest, JIRA, Bugzilla, Load Runner and TFS.

Test Automation tools: Quick Test Professional, TFS and Test Complete

DB Tools: TOAD and SQL Loader

Content Management Tools: SharePoint, IBM ECM, Open text

PROFESSIONAL EXPERIENCE

Confidential - Pennington NJ

Business Analyst

Responsibilities:

• As part of the ATS&S team (Architecture Technology Strategy & Solutions team), I am involved in identifying current gaps in SDLC processes, tools and workflow within GWIMT (Global Wealth and Investment Management), and proposing target state strategic solutions.
• Conducted facilitated workshops with SMEs to elicit AS IS Business process maps prior to migration of legacy systems.
• Conducted AS IS / TO BE gap analysis, designed use cases, and defined standard roles; designed role-based TO BE process workflows.
• Employed process mapping (SIPOC technique), use case definition, UML sequence diagrams, storyboarding, gap analysis and pain point analysis to gather, document and communicate requirements.
• Managed scope against project objectives and traced scope changes; tracked / followed up issues to resolution; coordinated project aspects in relation to work estimates, requirements management, scheduling; communicated issues and status to the Project Manager.
• Elicited, defined and documented business, user, and system requirements; conducted one-on-one interviews with business stakeholders / SMEs; led requirements elicitation workshops, analyzed and framed requirements in relation to business, functional and systems / technical aspects.
• Implemented a solution and a tool that provides project managers with real-time visibility into the status of activities across all phases of SDLC, and generates automated alerts when actual versus planned don’t match.
• Implemented a solution and a tool that provides Engineers with real time visibility into Infrastructure Management by tracking the server/storage provisioning and deployment process in different environments.

Environment: .NET, Visual Studio 2010, TFS, InteGREAT.

Confidential, Oklahoma City, Ok

Business Analyst

Responsibilities:

• Interacted with management and SME's to gather requirement.
• Created requirements schedule in MS Project, conducted weekly status review meetings, changed work schedules and kept track of the various deliverables making sure they get submitted on time.
• Point of contact for escalating matters, liaison with users and developers to solve conflicts.
• Managed and tracked all project documents, and administered document storage area.
• Involved in process modeling, preparedBusinessProcess Models that includes modeling of all the activities of thebusinessfrom the conceptual to procedural level.
• Created Traceability Matrix to map the requirements.
• Developed functional requirement specifications and Use Case Diagrams (UCD) using UML to depict the system's functionality in accordance with Rational Unified Process (RUP).
• Conducted joint application development (JAD) sessions by convening project sponsors, end-user representatives, subject-matter experts (SME) & technical personnel & documented the minutes of these meetings/sessions.
• Performed GAP Analysis for new functionality requirements (FR) & prioritized them as perbusiness needs of the organization/project.
• Created prototype of the website using HTML, JavaScript to explain the developers the flow of the web pages
• Created Test Plans, Test Cases and Test Scripts by analyzingBusinessRequirements, Functional Specification Documents.
• Involved in User Acceptance Testing (UAT) and after interacting with the end users documented the changes/enhancements required.
• Created test scenarios for disaster recovery, backup and restore, to ensure requirements met.

Environment: HTML, JAVA, Visual Studio 2010, Window XP/NT

Confidential, Long Beach, CA

Business Analyst

Responsibilities:

• Gathered the requirements from stakeholders and users by meeting them personally and by interviewing them. Utilized Requisite Pro to prepare a BRD by complying with the HIPAA regulations.
• Gave functional specs to the requirements gathered and communicate it to the developers.
• Developed a use case and UML diagrams using ERD; depicted clear relations associated between the entities.
• Conducted Lean Analysis throughout the project and conveyed my team a message, “Think big, act small, fail fast; learn rapidly”.
• Prepared a roadmap for a product that can exceed market and user expectations.
• Followed Prototype model of SDLC in developing software.
• Create and implement a test plan and thereby assist Quality Analysts to test the product in a timely manner.
• Interfaced with Quality Analysts for unit, integration, system and User Acceptance Testing.
• Interfaced with top management to ensure that IT initiatives and involvement are clearly communicated and understood.
• Mitigate risks all the time; motivate all the team members to meet the deadlines.

Environment: MS SQL server 2000, Requisite Pro 7.1, Visual Studio 2007

Confidential

QA ANALYST

Responsibilities:

• Involved in analyzing functional specifications and created manual test plans and test cases.
• Involved in White Box Unit testing testing
• Conducted Build verification testing Smoke testing and Integration testing.
• Conducted GUI verification testing and functional testing.
• Created automated test script using Workflow Object oriented framework Soarian Operations automated test tool .
• Conducted Regression testing.
• Reported the issues using Clear Quest.
• Retested the bug fixes.

Environment: VB.NET, MS SQL server 2000, WOOF, Window XP/NT