SUMMARY

• Over 6 years of experience in Business analysis with good technical and business knowledge combined with outstanding leadership ability and problem solving skills
• Experience in interacting with business users and executives to identify information needs, gather requirements, creating Business Requirement Documents (BRD)
• Functional Requirement Specification (FRS), authoring Narrative Use Cases, Use Case Diagrams, Activity Diagrams, and Sequence Diagrams.
• Experience in conducting Joint Application Development (JAD) session, Rapid Application Development (RAD) and Distribution Requirement.
• Experience in business analysis, gap analysis, cost/benefit analysis, risk analysis, testing, development of functional specifications and project planning.
• Skilled in translating business objectives into prioritized functional requirements and recommending feasible solutions to business problems.
• Experience in training and mentoring team members with product knowledge and business processes.
• Experience working with Developers, Design team, Quality Assurance teams and excellent working knowledge in User Acceptance Testing (UAT) and responsible for Sign - off from client for documentation s.
• Strong SQL skills and comfortable working with various relational databases
• Experience in working on different applications developed using technologies and tools such as SAP, JAVA, Rational rose, .Net
• Outstanding organizational skills including ability to multitask, prioritize, and manage complex issues.
• Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.

TECHNICAL SKILLS

Business Tools: Rational Suite, MS Visio, Crystal Report, MS Project

Operating Systems: Windows, UNIX, Linux

Databases: MS-SQL Server, MS Access, Oracle 10g, 9i, 8i, DB2

Testing Tools: Win runner, Quick Test Pro, HP Quality Centre, Issue Tracker,Jira

Modeling Packages: MS office Suite, Adobe Acrobat, Adobe Photo Shop, Dream Weaver

Languages and Tools: C, C++, Java, J2EE, Java Script, VB Script,.NET HTML, XML, SQL, PL/SQL, TOAD,SQL Developer

PROFESSIONAL EXPERIENCE

Confidential, NJ

Business System Analyst

Responsibilities:

• Coordinated Brainstorming and Requirement Analysis meetings
• Collected and documented Business and Functional Requirements
• Analyzed requirement document to identify ambiguous, incomplete and incorrect requirements.
• Analyzed EDI formats for claim submission to Medicare and Medicaid systems as per the Centers for Medicare and Medicaid Services (CMS) guidelines .
• Analyzed and designed business flow diagrams as per compliance regulations lof HIPAA, Medicaid and Medicare.
• Scheduled and coordinated various meetings, with business owners, business analyst, project managers to analyze the various web trends and improving the web experience of the user
• Documented the required database objects (tables, attributes, functions and packages).
• Reviewed detailed design specifications prepared by other project team members for Medicare part A, B, C & D
• Compiled, Updated and documented ICD-9 codes used in the application
• Conducted daily status calls between onshore and offshore development teams
• Coordinated Scrum meetings
• Used MS Visio to create Business flow, Use Case, Sequence and Activity diagrams
• Used JAD (Joint Application Development) methodology to construct Communication Bridge between Stake holders and IT development team
• Worked with the development in maintaining Automated Test Scripts which run during deployment into various environments like QA, UAT and Production
• Acted as a liaison between the developers and management and was instrumental in resolving conflicts between stakeholders and technical development teams
• Documented deployment processes and prepared deployment checklists
• Actively involved in all the phases of SDLC from Inception to Production deployment Phase

Confidential, MO

Business System Analyst

Responsibilities:

• Understanding the business process and interface design.
• Worked in a team of Business Analysts on Automation of Claims Adjustment.
• Facilitated requirements gathering sessions with users, performed data analysis, and documented user requirements, including process flow mapping and definition.
• Developed wireframes to describe process flow
• Utilized UML diagrams for documenting requirements in a requirement database to track development
• Developed work flow models and use case models from business process models for the Automated Claims Adjustment System
• Managed, updated and controlled projects to ensure timely delivery using MS Project
• Designed Use Case Diagrams and Sequence diagrams for all the identified use cases.
• Planned, conducted, and directed the analysis of business problems to be solved with automated systems

Confidential, NJ

Business System Analyst

Responsibilities:

• Interact with the project team to define system objectives and scope, and identify constraints and the measures of success for the Confidential Online system to be developed.
• Conducted user interviews and JAD sessions to get an understanding of client business process.
• Gathered primary input/output requirements and modeled the Agile processes using Rational Rose.
• Involved in project plans, scheduling the timings and coordinating the stake holders and project manager.
• Gathered data requirements for the Confidential Online system by interacting with the users and data administrators.
• Gathered functional requirements from users and management (SMEs).
• Responsible for creating the Corporate Insurance Business Requirements Specification Document (BRD) and the Functional Specifications Document (FSD).
• Designed Business Process Model (Activity diagrams, Sequence diagrams and Collaboration diagrams).
• Ensured application forms and reports (UI) followed client’s development standards and guidelines in terms of usage, naming conventions etc.
• Created the End-User Documentation.
• Conducted workshops for internal users (processors, underwriters etc.) to provide training.
• Assured that all artifacts are in compliance with corporate Agile Methodologies and guidelines.
• Provided hands-on project schedule management using MS Project during the various stages of the project.
• Deflected the impact of multiple report requests from the Business Intelligence users.
• Managed all the requirements in Requisite Pro, making requirements available to all team members.
• Developed reports, charts and graphs to analyze critical data.
• Designed the test plan and worked with the QA team to implement and monitor the entire QA process.
• Designed and implemented basic SQL queries for QA testing and reports / Data validation.
• Responsible for processing change requests from the client by filling Change Request Forms (CRF).

Confidential, NJ

Support Analyst

Responsibilities:

• Liaison between stakeholder’s, system users, clients and managers to gather requirements.
• Analyzed the Business and System Requirements utilizing RUP (Rational Unified Process) for various modules
• Created targeted Questionnaires for SME’s to gather requirements.
• Conducted JAD sessions with management, SMEs (Subject Matter Experts), vendors, users and other stakeholders for open and pending issues to develop specifications
• Wrote Use Cases, prepared use case diagrams
• Involved in Requirement Scoping and analyzing high priority requirement for implementation.
• Created Business Requirements Document and converted them into System Requirement specifications Document.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and insures that critical requirements are not missed
• Attended meetings with management to discuss the status of project and draft strategies for the near future.
• Produced functional specifications and led weekly meetings with developers and business units to discuss outstanding technical issues and deadlines that had to be met.
• Followed the RUP methodology right from inception to the transition Phase.
• Participated in Design walk-through with SME’s to baseline the business architecture.
• Analyzed Requirements and created Use cases, Use Case diagrams, Activity Diagrams using Rational Rose.
• Created and managed project templates, use case project templates, requirement types and traceability relationship in Requisite Pro.
• Used Power Designer to analyze SDLC process it testing and integration testing for various development applications.