Objective

• Seeking a challenging role in a growing organization that will allow me to learn new technologies and skills while utilizing my previous experiences to improve beyond my abilities currently, and also to build a strong business relationship with the company and clients; and exceed expectations to excel within the company.

SUMMARY

• Over 8+ Years of IT Experience as a Business Analyst in deployment of web - based, client-server applications, developing business processes and system solutions for Banking, Loans & Mortgages, Infrastructure, Retail, and Human Resource (HR) projects from conceptualization to implementation.
• Strong experience working in Software Development Life Cycle (SDLC) using various methodologies including Agile (Scrum), Waterfall.
• Extensive experience in gathering Business and Functional Requirement.
• Solid understanding of the development (SDLC) or project life cycle, which includes all phases from discovery/analysis through implementation.
• Expert at interacting with stakeholders, Subject Matter Experts (SMEs) and end-users to understand, analyze, communicate and validate requirements using Joint Application Design (JAD) sessions.
• Developing Use Cases, conducting Gap Analysis and Impact Analysis.
• Expert in using industry standards to uncover the client requirements and identifying the system requirements by creating Use Case Models, Data Flow Models.
• Experience in Risk Analysis & Risk Management for product life cycle and in process of implementing document.
• Ability to work with cross-functional teams and interact effectively with multiple levels of management.
• Ability to execute against tight deadlines, work with minimum supervision, flexible, organize and prioritize work.
• Strong background in developing Functional Specification Documents, Use Cases, Impact Matrix, Process Diagrams, Traceability Matrices and other project level documentation as require.
• Good expertise in creating Test Cases on the basis of product features, client requirements and technical documents. Developed, executed and maintained Test Scripts. Reviewed and documented system Test Plans.
• Process Improvement, Requirements Gathering, Design, Development, Change Control Process, Quality Assurance Testing, User Acceptance Testing (UAT) &Training.
• Ability to successfully manage multiple deadlines, multiple projects and multiple locations effectively through a combination of business and cross-functional departments.
• Experienced in SQL queries to extract data from various databases for data analysis.
• Used Microsoft office Suite extensively which includes MS Word, MS Excel, MS Power Point and MS Visio for project documentation and analysis reports.
• Creativity and ability to adapt to new technologies and applications.
• Proven ability to achieve results in very high pressure environments and to keep teams motivated

TECHNICAL SKILLS

Business Modeling Tools: Rational Rose, Rational Enterprise Suite, MS Visio

Requirement Management Tools: Rational Requisite Pro,Blue Print

Change Management Tools: Rational Clear Case, Rational Clear Quest

Analysis/ Modeling Tools: UML, JAD, RUP, Waterfall, Agile (Scrum)

Operating Systems: Microsoft Windows 98/95/2000, Windows XP, Window 7

Database: SQL Server 2008/2005, Oracle 10g/11g

Utility: MS Office Suite Word, Excel, Visio, PowerPoint, Lotus Notes

PROFESSIONAL EXPERIENCE

Confidential - Lewisville, Texas

Sr. Business System Analyst

Responsibilities:

• Liaison between the various stakeholders in various business units and Technology build team.
• Interact/work with Product owners (the Business), Product Development Managers (PDM), Business Owners, Quality Assurance (QA), Architects and Developers at various stages of Software Development Life Cycle (SDLC).
• Analyzed Gap Analysis and Gathered the requirements through Interviews, discussions, questionnaires, and JAD sessions.
• Worked with business users to define Product Feature Requests, Business Requirement Specifications and Change Requests.
• Translating Business Requirements into detailed Functional Requirements and Designs that the technical developers use to develop products.
• Developing Functional Specification Documents, Use Cases, Impact Matrix, Process Diagrams, Traceability Matrices and other project level documentation as require.
• Facilitate Walk-through sessions with Business, Developers and QA engineers for functional and non-functional requirements and get sign off.
• Ensure project documents are complete, current, and stored appropriately
• Identify source systems, their connectivity, related tables and fields and ensure data suitably for mapping.
• Run SQL Queries to understand Data Flow for effective Data Mapping and for creating Data Flow Diagrams for better understand the impact of the application.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions.
• Facilitate implementation of new functionality through training sessions, demonstrations and the development of appropriate documentation.
• Work with Application Production team to resolve production issues.
• Involve in Risk Analysis & Risk Management for creating and implementing documentation for technical team by supporting and also Designs systems and programs to meet complex business needs.
• Proactively started initiative to begin Root Cause Analysis (RCA) on known issues, which had impacts on further upstream\downstream processes which reduced the number of issues\defects.

Environment: Microsoft Window 2007, SQL Server, Agile, Waterfall, Dot Net, Microsoft Office, Microsoft Visio, ALM, JIRA

Confidential - Plano, Texas

Business System Analyst

Responsibilities:

• Liaison between the Lines of Business and Combine knowledge of what the business wants with knowledge of how the systems are built, how the data is managed, and used to create a functional designs across applications.
• Conducted meetings, interviews and JAD sessions with stakeholders to collect business requirements. This information along with the vision document was used to transform business requirements into System Requirement Specifications.
• Working closely with the business users to understand the current state and Confidential state business processes.
• Coordinated with System Analyst and Project Manager to set-up the pre-validation and validation
• Collaborated with respective Alpplication Team team in fine tuning the data gathering requirements, field identification, data profiling and validation. Documented all the above and presented in weekly milestone meetings.
• Actively involved in validating the requirements and applying Agile throughout the SDLC. Collaborated in the creation and updating the Requirements.
• Written SQL queries to extract, manipulate, and/or calculate information to fulfill data and reporting requirements including identifying the tables and columns from which data is extracted
• Interpreted Use Case diagram, Sequence diagram and Class diagram.
• Ensure project documents are complete, current, and stored appropriately.
• Coordinated with technical lead and project manager to finalize the data model.
• Transitioned new report requirements and application changes to the development team.
• Participated in the logical and physical design sessions and developed design documents.
• Worked closely with other groups to resolve the issues preventing alignment on milestones, resources and deliverables.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
• Assisted in Conducting UAT (User Acceptance Testing) to make sure that all the user requirements are catered by the application and take sign off from Business to move production.
• Involved in preparing User manual for the application and training for the same

Environment: Microsoft Windows 2000, SQL, Agile, Dot Net, MS Office (Excel, Word, PowerPoint), Rational Rose, Rational Clear Case, Rational Clear Quest, Microsoft Visio.

Confidential - Rochester, Minnesota

Business Analyst

Responsibilities:

• Gather requirement through various ways including Joint Application Development (JAD) sessions with end users, expert team, Technical Team and stakeholders.
• Interacted with stakeholders to finalize the Business Requirements
• Monitored development work and test results and coordinated with Development team, Testing Team for timely completion of projects.
• Followed a structured approach to organize requirements into logical groupings of essential business process, business rules, information needs and ensured that critical requirements are not missed and provided e-commerce based solutions to their complex business problems.
• Closely interacted with designers and software developers to understand application functionality and navigational flow and keep them updated about Business users sentiments.
• Standardize documents for Agile project implementations.
• Owned the weekly Burn down charts, Agile wall updates, Tracking Planck cards (a communication protocol between the onsite-offshore agile team members).
• Liaise across teams- development, project management, business managers and vendors to identify and resolve issues to deliver projects on time in a Microsoft .net/SQL environment.

Environment: MS-Office, MS-Outlook, SQL Server, Agile, Window 2000.

Confidential

Human Resource Manager / Business Analyst

Responsibilities:

• Analyzed and reviewed the current Business Process.
• Gathered, developed, reviewed, and maintained Business Requirements, functional specifications, use cases.
• Developed a framework of guidelines, process documents and templates for offshore project execution.
• Worked with the Testing team to form system / acceptance Test Case documents
• Prepared project schedule, allocated tasks to the development team, conducted weekly status meetings, and reporting weekly project status to Team Leader
• Reviewed and approved project specifications and technical inputs on the project, analysis and design documents prepared by the design and development teams
• Reviewed test plans for unit test, system test and acceptance test.
• Monitored development work and test results and coordinated effectively for timely completion of projects
• Assisted in system testing, integrated testing and load testing
• Facilitated and helped the business in UAT Testing
• Effectively coordinated with the in-house team and successfully drafted and implemented eHRMS, Payroll Management software.

Environment: MS Word, MS Excel, MS Power Point. MS Windows, Dot Net, SQL