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Coo/cfo - Chief Operations Officer, Financials, Hr & Advertising Resume

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Palo Alto, CA

SUMMARY:

  • Operations executive with 16 years of leadership in business technology, communication, regulatory compliance, finance and facilities. Excellence in driving Innovation and foresight. Business, technology, strategy, Integration & Implementation, New technologies, business operations and development, finance, M&A, channel and partner development and facilities management.
  • Business Operations & Compliance
  • Innovation & Foresight
  • Project & Program Management
  • X - Organization Team Building
  • BU Alignment to Corp Guidance
  • CRM, ERP & Business Intelligence
  • Dashboard, Analytics, Prediction
  • SaaS, Cloud & Collaboration Solutions
  • Mobile Software & Content Solutions
  • Web and Mobile Advertising
  • Partner & Channel Management Solutions
  • HR, 401K

PROFESSIONAL EXPERIENCE:

Confidential, Palo Alto, CA

COO/CFO - Chief Operations Officer, Financials, HR & Advertising

Responsibilities:

  • Development of partner, customer and funding strategies
  • Determine and Develop Optimal Business Model as part of corporate foundation
  • Development of marketing strategy, plans and collateral
  • Defined product development approach and execution
  • Attained field readiness with first customers
  • Build out initiation of our strategic rich media communications and learning mobile technologies

Confidential, Mountain View, CA

COO/CFO & Co-Founder Chief Operations Officer

Responsibilities:

  • Established Business & Market Strategy Development for Smartphone & Tablet Software Solutions
  • Established Mobile Ad plan, growth and implementation
  • Developed & Managed all Corporate Finance, Funding, Performance & Metrics
  • Developed and Implemented key Business Intelligence processes and software
  • Established & Managed International Multi-Site HR, 401K, Payroll and Taxation
  • Developed Corporate Policy & Development
  • Established and Grew Business Operations, Legal and HR Management
  • Established and Grew Corporate Business interests
  • Defined and implemented a mobile ad platform strategy and implementation across multiple mobile devices
  • Implemented and managed all Financial Services, Funding, and Governmental compliance
  • Established innovative structural resource management including X-State, X-Nation, X-Geo-Theater Payroll, Retirement Services and Benefits Program Management
  • Drove Software Product and Services solution strategies
  • Lead Market and Business opportunities development, defining competitive landscape, establishing partner and direct sales methods, setup market yield potential measurement, drove for optimal growth and Go 2 Market
  • Strategize and drive the implementation of Ad strategies and campaigns

Confidential, San Jose, CA

Business Development & Operations - CRM, Business Development, Services Business

Responsibilities:

  • Delivered and Drove Service Business, Go-To-Market and Partner Strategy for Global eService Technical Support Web Portal for Mid-Market, Commercial and SMB Partners and Customers.
  • Increased Service Sales and Partner Adoption through increasing product service coverage, multi-year subscription packages and relevant Partner incentives.
  • Development and Management of new SaaS and Cloud Software Business Models e.g., Usage, Term, Subscription, how to guide partners and customers on impact and process change for their businesses
  • Drove “Measure the Business and Performance Improvement” to improve P&L accuracy through identification and measurement of key Software product and service sales through value case analysis and assessment.
  • Lead significant international partner sales improvement through surveying targeted global theater customers.
  • Drove “Business and Performance Improvement” initiative to improve P&L accuracy through identification and measurement of key Software product and service sales through value case analysis and assessment.
  • CRM “Hands on” development and management leadership of Confidential ’s Strategy, Business Capabilities and Technical Imperatives for their emerging Software Business
  • Drove X-Organizational initiative to achieve Org Adoption for Global Commercial/SMB eService for Software Business Models Capability Mgmt, Marketing Process Development, Order Entry, CRM, Software and Software Services Metrics and KPI’s.

Confidential, San Mateo, CA

Business Development & Operations - Commercial Card Business Development and Management

Responsibilities:

  • Defined, Valuated and Implemented Global Enterprise Expense Management Web Portal for Confidential Commercial Card member banks and customers.
  • Developed and delivered high volume, customer facing financial reporting, accounting and expense management solution
  • Developed and Managed new Technical Support, Product Operations and CRM Solution for the Global Web Portal
  • Identified Strategic Value for Product Improvement Process, Pilot Programs, Feedback and Survey mechanisms
  • Managed X-Org initiative spanning Product Management, Marketing, Development, IT and Operations
  • Established world class team with Program/Project Management methods and controls

Confidential, Palo Alto, CA

SVP & Founder, BI Product Management & Development

Responsibilities:

  • Technical Market Assessment & Solution Definition and Planning for scalable, feature rich Enterprise Corporate Performance, Intelligence and Management (CPR) software suite
  • Initiated all UX and Design for the company’s Strategic Business Intelligence core IP
  • Roadmap, Positioning, Pricing & Packaging
  • Go-To-Market strategy and plans
  • Product prototypes and iterative solutions for customer and investors
  • Sales Tools and Collateral for early adopters and investors

Confidential, San Jose, CA

CTO & Founder, Business Development and Management

Responsibilities:

  • Developed Competitive Analysis, Product Roadmap and Go-To-Market Plans
  • Defined Enterprise Solution based on proprietary strategic business analytics
  • Defined Solution level Architecture for SW product suite
  • Defined Pricing, Packaging and Positioning
  • Delivered “Alpha Release” software product, Sales Collateral and Tools
  • Drove Business Development partner and alliance Strategy and Plan

Confidential, Los Gatos, CA

Vice President, Product Software Services & Business Development

Responsibilities:

  • Established new Web Based eCommerce and Configuration Management Product Line
  • Delivered SW Configuration Management Solution with Content Management into B2B and B2C trading systems for the purpose of enabling accurate, orderable item configurations.
  • Delivered Solution PLC, Roadmap Pricing/Positioning and drove Go-To-Market delivery
  • Drove world class team to deliver exceptional value
  • Lead technical and business development initiatives, strategies, partnerships and alliances

Confidential, San Jose, CA

Sr. Manager, Collaboration Products, Services and Solutions

Responsibilities:

  • Established Global team to build and Go-To-Market with an Enterprise IP/Web SW collaboration suite including - Voice over IP, Web Collaboration, Application sharing and Network and Application diagnostics/monitoring (Solution was a combination of acquisitions, new internal development and leveraging of existing internal IP)
  • Drove technical Business Development partnering, acquisitions and alliances
  • Drove broad X-Org initiatives to gain product integration and deployment acceptance within Cisco. Cisco served as the foundational customer and partner point.
  • First deployment of SW Solution on Cisco.com, followed by numerous global customer sites.

Confidential

CEO & Founder

Responsibilities:

  • Product strategy, feature set, pricing and competitive positioning for a suite of
  • PC software utilities, Build and Integration of products into partnering suites
  • Worldwide Sales establishment and growth, Pricing model, Operations and Sales Channel alignments
  • Business Development partnering, alignment and product integration plans

Confidential

Senior Software Architect

Responsibilities:

  • Software architecture, design, implementation and management of large-scale worldwide commercial air traffic control systems.
  • (Technology used: Rational C++/Ada, Rational Rose, Oracle, HP-UX, Sun Solaris, HP OpenView, EMC, Sun Storage, Veritas)

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