Coo/cfo - Chief Operations Officer, Financials, Hr & Advertising Resume
Palo Alto, CA
SUMMARY:
- Operations executive with 16 years of leadership in business technology, communication, regulatory compliance, finance and facilities. Excellence in driving Innovation and foresight. Business, technology, strategy, Integration & Implementation, New technologies, business operations and development, finance, M&A, channel and partner development and facilities management.
- Business Operations & Compliance
- Innovation & Foresight
- Project & Program Management
- X - Organization Team Building
- BU Alignment to Corp Guidance
- CRM, ERP & Business Intelligence
- Dashboard, Analytics, Prediction
- SaaS, Cloud & Collaboration Solutions
- Mobile Software & Content Solutions
- Web and Mobile Advertising
- Partner & Channel Management Solutions
- HR, 401K
PROFESSIONAL EXPERIENCE:
Confidential, Palo Alto, CA
COO/CFO - Chief Operations Officer, Financials, HR & Advertising
Responsibilities:
- Development of partner, customer and funding strategies
- Determine and Develop Optimal Business Model as part of corporate foundation
- Development of marketing strategy, plans and collateral
- Defined product development approach and execution
- Attained field readiness with first customers
- Build out initiation of our strategic rich media communications and learning mobile technologies
Confidential, Mountain View, CA
COO/CFO & Co-Founder Chief Operations Officer
Responsibilities:
- Established Business & Market Strategy Development for Smartphone & Tablet Software Solutions
- Established Mobile Ad plan, growth and implementation
- Developed & Managed all Corporate Finance, Funding, Performance & Metrics
- Developed and Implemented key Business Intelligence processes and software
- Established & Managed International Multi-Site HR, 401K, Payroll and Taxation
- Developed Corporate Policy & Development
- Established and Grew Business Operations, Legal and HR Management
- Established and Grew Corporate Business interests
- Defined and implemented a mobile ad platform strategy and implementation across multiple mobile devices
- Implemented and managed all Financial Services, Funding, and Governmental compliance
- Established innovative structural resource management including X-State, X-Nation, X-Geo-Theater Payroll, Retirement Services and Benefits Program Management
- Drove Software Product and Services solution strategies
- Lead Market and Business opportunities development, defining competitive landscape, establishing partner and direct sales methods, setup market yield potential measurement, drove for optimal growth and Go 2 Market
- Strategize and drive the implementation of Ad strategies and campaigns
Confidential, San Jose, CA
Business Development & Operations - CRM, Business Development, Services Business
Responsibilities:
- Delivered and Drove Service Business, Go-To-Market and Partner Strategy for Global eService Technical Support Web Portal for Mid-Market, Commercial and SMB Partners and Customers.
- Increased Service Sales and Partner Adoption through increasing product service coverage, multi-year subscription packages and relevant Partner incentives.
- Development and Management of new SaaS and Cloud Software Business Models e.g., Usage, Term, Subscription, how to guide partners and customers on impact and process change for their businesses
- Drove “Measure the Business and Performance Improvement” to improve P&L accuracy through identification and measurement of key Software product and service sales through value case analysis and assessment.
- Lead significant international partner sales improvement through surveying targeted global theater customers.
- Drove “Business and Performance Improvement” initiative to improve P&L accuracy through identification and measurement of key Software product and service sales through value case analysis and assessment.
- CRM “Hands on” development and management leadership of Confidential ’s Strategy, Business Capabilities and Technical Imperatives for their emerging Software Business
- Drove X-Organizational initiative to achieve Org Adoption for Global Commercial/SMB eService for Software Business Models Capability Mgmt, Marketing Process Development, Order Entry, CRM, Software and Software Services Metrics and KPI’s.
Confidential, San Mateo, CA
Business Development & Operations - Commercial Card Business Development and Management
Responsibilities:
- Defined, Valuated and Implemented Global Enterprise Expense Management Web Portal for Confidential Commercial Card member banks and customers.
- Developed and delivered high volume, customer facing financial reporting, accounting and expense management solution
- Developed and Managed new Technical Support, Product Operations and CRM Solution for the Global Web Portal
- Identified Strategic Value for Product Improvement Process, Pilot Programs, Feedback and Survey mechanisms
- Managed X-Org initiative spanning Product Management, Marketing, Development, IT and Operations
- Established world class team with Program/Project Management methods and controls
Confidential, Palo Alto, CA
SVP & Founder, BI Product Management & Development
Responsibilities:
- Technical Market Assessment & Solution Definition and Planning for scalable, feature rich Enterprise Corporate Performance, Intelligence and Management (CPR) software suite
- Initiated all UX and Design for the company’s Strategic Business Intelligence core IP
- Roadmap, Positioning, Pricing & Packaging
- Go-To-Market strategy and plans
- Product prototypes and iterative solutions for customer and investors
- Sales Tools and Collateral for early adopters and investors
Confidential, San Jose, CA
CTO & Founder, Business Development and Management
Responsibilities:
- Developed Competitive Analysis, Product Roadmap and Go-To-Market Plans
- Defined Enterprise Solution based on proprietary strategic business analytics
- Defined Solution level Architecture for SW product suite
- Defined Pricing, Packaging and Positioning
- Delivered “Alpha Release” software product, Sales Collateral and Tools
- Drove Business Development partner and alliance Strategy and Plan
Confidential, Los Gatos, CA
Vice President, Product Software Services & Business Development
Responsibilities:
- Established new Web Based eCommerce and Configuration Management Product Line
- Delivered SW Configuration Management Solution with Content Management into B2B and B2C trading systems for the purpose of enabling accurate, orderable item configurations.
- Delivered Solution PLC, Roadmap Pricing/Positioning and drove Go-To-Market delivery
- Drove world class team to deliver exceptional value
- Lead technical and business development initiatives, strategies, partnerships and alliances
Confidential, San Jose, CA
Sr. Manager, Collaboration Products, Services and Solutions
Responsibilities:
- Established Global team to build and Go-To-Market with an Enterprise IP/Web SW collaboration suite including - Voice over IP, Web Collaboration, Application sharing and Network and Application diagnostics/monitoring (Solution was a combination of acquisitions, new internal development and leveraging of existing internal IP)
- Drove technical Business Development partnering, acquisitions and alliances
- Drove broad X-Org initiatives to gain product integration and deployment acceptance within Cisco. Cisco served as the foundational customer and partner point.
- First deployment of SW Solution on Cisco.com, followed by numerous global customer sites.
Confidential
CEO & Founder
Responsibilities:
- Product strategy, feature set, pricing and competitive positioning for a suite of
- PC software utilities, Build and Integration of products into partnering suites
- Worldwide Sales establishment and growth, Pricing model, Operations and Sales Channel alignments
- Business Development partnering, alignment and product integration plans
Confidential
Senior Software Architect
Responsibilities:
- Software architecture, design, implementation and management of large-scale worldwide commercial air traffic control systems.
- (Technology used: Rational C++/Ada, Rational Rose, Oracle, HP-UX, Sun Solaris, HP OpenView, EMC, Sun Storage, Veritas)