SUMMARY

• Experience in creating Custom Objects, Custom Formula Fields, Field dependencies, Relationships, Pick - lists, Custom Tabs, Validation rules, Work Flows, Approval Processes, Page Layouts, Search Layouts to meet the client’s requirement and functionality.
• Experience in Force.com Apex Classes, Apex triggers, Visual Force, Batch Apex, Integration, REST, SOAP based Web Services, Force.com API, SOQL and SOSL, and Sales force AppExchange and JAVA.
• Experience in SFDC Administrative tasks like creating Profiles, Permission Sets, Roles, Users, Record Types, Email Services, Reports, Dashboards, Tasks and Actions.
• Hands on experience implementing Role Hierarchies and Sharing Rules for system security design.
• Experience in working with Force.com Standard Objects Accounts, Contacts, Leads, Cases, Opportunities and Campaigns.
• Experience in Standard and Custom Controllers in Visual Force for development of custom visual force pages and components as required by business requirements.
• Used different data tools - Apex Data Loader, Import Wizard, SFDC Data Export, Mass Delete.
• Experience working with Salesforce.com sandbox and production environments.
• Proficient in working with Eclipse IDE and Force.com Plug-in for writing business logic in Apex programming language.
• Experience in performing data migration from Legacy Systems using Data Loader.
• Experience in using the Workbench tool for SOQL queries, SOSL and the REST Explorer.
• Experience in using the Force.com Explorer to browse data model schema, custom objects, fields, build and test SOQL queries.
• Worked in all stages of Software Development Life Cycle (SDLC).
• Interacted with Customers for requirements elicitation and created BRD for Salesforce.com implementations.
• Trained staff and executivesto use the Salesforce application system.
• Expertise in Object Oriented Programming involving Analysis and Design and Development of web based applications using Java technologies: HTML, DHTML, CSS, XML, JavaScript, and J2EE.

TECHNICAL SKILLS

Salesforce Technologies: SFDC Certified Force.com Developer, Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com, Workbench, Force.com Platform (Sandbox and Production)

Other Programming Languages: Java, JavaScript, HTML, XML, DHTML, C, C++, C#.

Databases: MS SQL Server 2000/2005, PL/SQL, RDBMS, Oracle 8i/9i/10g, MS Access, and MySQL

Operating Systems: Windows NT / 2000 / XP Pro / Vista, Windows Server 2000 / 2003 / 2008 , Linux.

PROFESSIONAL EXPERIENCE

Confidential, NC

Sr. Salesforce Developer

Responsibilities:

• Created user Roles and Profiles, security controls and shared settings.
• Developed Custom Objects, Custom reports and configured Analytical Snapshots to dump the data into on a regular basis for sales performance and lead generation statics.
• Worked on various Salesforce standard objects like Accounts, Contacts, Leads, Reports and Dashboards.
• Implemented field level security, profiles and system audit trail setup.
• Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Worked on various Salesforce standard objects like Accounts, Contacts, Leads, Reports and Dashboards.
• Worked with SF Chatter which helps the users to communicate with the organization easily and quickly.
• Implemented field level security, profiles and system audit trail setup
• Developed complex workflows and approval processes for automating business logic
• Worked with Integration and web services. Integrated Salesforce with legacy systems using Apex Web services and outbound messaging.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Reports, Case, Solutions and Opportunities.
• Implemented Apex Triggers with SOQL queries.
• Created workflows like email alerts and field updates.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Supported the data migration activities for migrating the data from various business sources with the support of Salesforce CRM
• Developed and deployed workflows wherever necessary.
• Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
• Created email templates and inbound emails using Visual force for the clients and customers.
• Developed Apex Test Classes with assurance of maximum code coverage.
• Created custom components to be used in visualforce pages and visualforce email templates
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT).
• Used the sandbox for testing and migrated the code to the deployment instance after testing
• Provided ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP

Confidential

Salesforce Developer

Responsibilities:

• Analyzed the business requirements and mapped to Salesforce.
• Involved in data migration from Excel to Salesforce using Apex Data Loader.
• Created user Roles and Profiles, security controls and sharing settings.
• Worked on various SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards.
• Created workflow & approval processes, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates.
• Developed Apex Classes, Visualforce pages and Apex Triggers to develop the custom functionality as per the requirements.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked on various AppExchange products according to the needs of the organization.
• Worked on various Salesforce.com standard objects like Campaigns, leads, Accounts, Contacts, Opportunities, Products, Cases, Solutions, Reports and Dashboards.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for the correctness of the data.
• Integrated Salesforce with Microsoft Outlook to synchronize contacts, events and tasks.
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions, etc.
• Configured and Integrated Salesforce with Oracle database.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Worked on Apex classes, controllers, controller extensions.
• Interact with Business Analysts and Developers to design better test plan and strategies based on the requirements of the business
• Customized page layouts for Accounts, Contacts, Campaigns, Leads, Opportunity depending upon user roles and groups.
• Designed various HTML Email templates for Auto-Response to customers.
• Deployment of code from sandbox to production using Force.com IDE tool.
• Created Visualforce pages and Visualforce components to achieve custom functionality.
• Wrote SOQL, SOSL considering the governor limits.
• Integrated Salesforce CRM with Siebel CRM explicitly using web services API.
• Configured user Roles, Profiles, sharing settings, organization wide defaults based on updated
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.

Environment: Saleforce.com platform, APEX Language, Visual Force - Pages, Component & Controllers, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in.

Confidential

Developer

Responsibilities:

• Responsible for developing user screens and modification of existing screenbased on requirements
• Developed Stored Procedure to load data in required tables.
• Managing and executing queries in PL/SQL.
• Perform impact analysis, prepare design documents and Coding
• Prepare unit and integration test cases and executing them.
• Testing and modifying backend web services.
• Interacting with the functional team at onsite and understanding the requirements
• Providing post production supports to ensure the smooth running of online application.
• Developed rich web user interfaces using Java Server Faces (JSF).
• Developed JSF custom components and custom tag libraries for implementing the interfaces.
• Developed Servlets, Beans and worked on integration.
• Developed JSP pages using HTML and JavaScript validations for processing the input to retrieve patient and case information.
• Developed XSL Style sheets using XSLT and XPath for web publishing of the XML based content.
• Documented the code developed.

Environment: Java, JSP, J2EE, HTML, DHTML, JavaScript, XML, CSS, MySQL, PL/SQL, Oracle, Eclipse, Apache Tomcat server

Confidential

Developer

Responsibilities:

• Involved in requirement analysis and detailed design document preparation
• Developed back-end Logic using Web Services inJava.
• Using a combination of JSPs, JavaScript, HTML and CSS for the front end.
• Developed and integratedjavabeans and otherjavaclasses.
• Designed and developed warehouse management module for maintaining store information like transit time, max carton capacity, weekend delivery; Pool point email maintenance and Email Projection to Pool.
• Involved in various phases of Software Development Life Cycle (SDLC) of the application like Requirement gathering, Design, Analysis and Code development.
• Generated Jar files are deployed on Apache Tomcat Server.
• Worked with AS400 database system to write simple and complex SQL and PL/SQL statements for implementing database operations.
• Used Subversion for Source code version control.
• Debugging, bug fixing and unit testing.
• Support for User Acceptance Testing.
• Post-Production support to the end users.

Environment: CoreJava, JSP, J2EE, Eclipse IDE, HTML, DHTML, JavaScript, XML, CSS, MySQL, PL/SQL, Oracle.