SUMMARY

• Strong 8 years Business Analysis skills in Banking and Health care domain with extensive requirement gathering for custom solution in the cross functional areas like Retail Banking, AML compliance, Electronic Health Record Systems and EDI transactions.
• Full project development life cycle experience, which involves Business & Project Requirements Analysis, business presentations, client interactions, development and implementation.
• Proficient in identifying, developing and documenting Business and Functional Requirements Specifications (FRS), Application Service Requests (ASR’s), Financials, Internal and External Resource Tracking, Software Requirement Specification (SRS), Business Needs and Features (BNF), Data Requirements Document (DRD) and Requirements Traceability Matrix (RTM).
• Strong Communication skills combined with creative problem - solving skills, ability to analyze business needs and transform them into technical designs and good with applying technical skills and business knowledge to achieve sound results.
• Extensive knowledge of the System Development Life Cycle (SDLC) processes, Agile and Waterfall Framework.
• Experience in facilitating Joint Application Design (JAD), organizing one-on-one discussions and requirement elicitation sessions.
• Experience of SWOT analysis, Cost benefit analysis, Root Cause Analysis and GAP analysis.
• Competent in developing Use Case Diagrams, Analysis model, Behavior diagrams (sequence diagrams, and activity diagrams), class diagrams based on Unified Modeling Language.
• Experience in reviewing Test Procedures, defining Test Cases, reviewing and maintaining Test Scripts, interacting with team members in fixing errors and assisting with User Acceptance Testing (UAT).
• Possess excellent co-ordination, communication (written and oral), negotiation, and interpersonal skills.
• Excellent working knowledge of Affordable Care Act (ACA), HIPAA standards, EDI (Electronic data interchange) Transaction syntax like ANSI X12, Implementation and Knowledge of HIPAA code sets, ICD-9, ICD-10.
• Used MS Office extensively (Word, Excel, Visio, Power Point, Outlook, Project) for calculations, graphs, analysis, presentation and documentation throughout the projects.
• Experience in creatingWireframes / UI Designusing MS Visio, Axure.
• Excellent multi-tasking, decision making, problem solving, detail oriented and analytical skills
• Multilanguage proficiency - Gujarati, Hindi & English

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Business Analyst

Responsibilities:

• Reviewed and analyzed thebusinessrequirements document to derive the functional specifications document and assisted in the preparation of System Requirement Specifications.
• Conducted a JAD session to gather requirements.
• Developed Use Cases using UML based on the needs ofBusinessUsers.
• Used MS Office suite (Word, Excel, Visio, Power Point, Outlook, SharePoint) for project tracking, documentation, and presentation and reporting.
• Collected and documentedbusinessprocesses as well asbusinessrules.
• Participated in the identification, understanding, and documentation ofbusinessrequirements, including the applications capable of supporting those requirements.
• Identified, organized, and documented the changing requirements of the project.
• Used MS SharePoint to upload and share various documents, deliverables with other teams and departments.

Environment: Microsoft Office (Word, Excel, Power Point), SharePoint, MS Outlook, MS Visio, Agile, UML, ORACLE

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Responsible for executing projects/ changes as directed by physicians at management meetings, Responsible for identifying, recommending and implementing practice needs-staffing, services, equipment etc.
• Facilitated JAD sessions to confirm understanding of the As-Is Business Process.
• Defined Project Scope and created Business Requirements Document (BRD).
• Traced Business Requirements (BRD) to Functional Requirements using Requirements Traceability Matrix.
• Collaborate with Physicians, Practice manager and project leaders to ensure successful EMR implementation in all steps from project charter to post-project conversion.
• Lead readiness assessments and manage the rollout of electronic medical record (EMR) system. Perform needed analysis for individual offices, including current and future workflow analysis.
• Develop current to future state workflow for family practice offices. Support the integration of new EMR with the existing EMR system.
• Identify system localization requirements, training needs and abstracting/documentation backload requirements. Schedule and train office personnel.
• Provide ongoing support of physician offices utilizing EMR, while troubleshooting system issues and providing training support for the office staff.
• Developed training materials and competences for the Electronic Medical Record.

Environment: Microsoft Office (Word, Excel, Power Point), SQL, SharePoint, MS Outlook, MS Health Vault, MS Visio, Auxur, XML, HIPAA, ICD9 & ICD10

Confidential, Philadelphia PA

Business Analyst

Responsibilities:

• Worked as a Business Analyst in order to gather requirements and reaching each and every deadline well ahead of the time line.
• Met with client groups to determine user requirements and goals. Utilized customized template models (Ms Word and Visio) to configure and develop process, standards, and procedures and create a Business Requirement Document.
• Interacted with the SME’s and stakeholders to get a better understanding of client business processes and gather business requirements.
• Analyze business requirements and developed Use Cases, Activity and Sequence according to UML methodology.
• Derived Functional Requirement Specifications (FRS) based on User Requirement Specification (URS). Understand and articulate business requirements from user interviews and then convert requirements into technical specifications.
• Defined program and project goals, objectives, products, services, constraints, assumptions, risks and facilitated processes by working with the project team, sponsor, and stakeholders to baseline the scope of the work and enable development of the plan.
• Wrote clear, concise detailed system requirements specification (SRS) documents and user documentation in accordance to guidelines and standards of a level where developers can interpret, design and develop the application with minimum guidance.
• Ability to work with all members of the project team, following the project through the Systems Development Life Cycle and ensuring that business objectives are met.
• Worked extensively on the documentation of Data Requirements, Data Management Plan, Scope of the project, and functional requirements document.
• Assisting the project manager in creating detailed project plans and scheduling and tracking project timelines.

Environment: UML, Rational Rose, JAD, MS-Office, MS-Project & Bloomberg.

Confidential, Atlanta GA

Business Analyst

Responsibilities:

• Responsible for gathering requirements, from users (Traders & Risk Professionals) based in London, Zurich and New York, writing functional & technical specifications for an in-house front office, trading application who's main products are related to ABS (Asset Backed Securities), CDO (Collateralized debt obligations) and Whole Loan Mortgages
• Worked on Risk Management System, which supplies users with intra-day and end-of-day speeds, status of modeled bonds, as well as market and credit risk (delta) information
• Responsible for data mapping of feeds from several reference data systems, including Bloomberg, to number of in-house applications.
• Worked with Data Architect on data migration and integration using Oracle Warehouse Builder.
• Facilitated numerous JAD (Joint Application Development) sessions utilized for the creation of design documents and system specifications for applications
• Used Visio to document current work flows, manual processes and End-to-End processing of system interaction
• Developed and executed associated project plans and test scripts for testing (UAT) and subsequent user training.
• Established a business Analysis methodology around the RUP (Rational Unified Process). Helped develop use cases, project plans and manage scope.
• Developed strategic partnerships with the business unit to develop a solid knowledge base of the business line, including the business plan, products, processes and revenue streams.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions.
• Worked with marketing team in knowing what exactly bank’s client wants.
• Responsible for all pre and post-go live business requirements and proper documentation.
• Managed project list of IT department to prioritize deliverables. Set up and reviewed testing, training and documentation on all modifications and enhancements
• Worked closely with technical staff to validate business requirements and expectations

Environment: Rational Rose, RUP, Oracle 9i, MS Office, MS-Project, MS Visio, Crystal Reports, Test Director, Oracle Warehouse Builder.