SUMMARY

• 8 years of IT Experience, includes almost 5 years in Pega PRPC BPM tool, Java/J2EE and related technologies in Insurance, banking and healthcare domains.
• Experience as a Pega Developer in writing, debugging, creating flowcharts, coding, and documenting programs and with Business Rule Engine, Business Process Management process for Pega Rules Process Commander (PRPC).
• Excellent experience in Java, Servlets, Java Server Pages, EJB, Java Mail, JMS, Struts, Hibernate, Spring, JDBC, JNDI, XML, DOM, SOAP, MQ - Series, SQL, PL/SQL, ANT.
• Extensive knowledge in Design, Development, Migration and Deployment of PRPC (Pega RULES Process Commander) and Java/J2EE based applications.
• Experience in handling large program, defining the overall implementation roadmap using iterative methodology, working in offshore-onsite model and Agile Methodology.
• Expertise in Full Pega Implementation cycle of BRE and BPM Applications.
• Experience in implementation of various PRPC components like Decision Tables, Decision Trees, Validation Rules, Declare Onchage, Declarative Expressions and Declare Trigger etc..
• Configured and managed Flows, Harnesses, Assignments, Data properties.
• Expert in PRPC construction and debugging tools such as Tracer utility, Clipboard, Application accelerators, Performance Analyzer (PAL) and Expression builders.
• Well experienced in Server maintenance, Administration and deploying Servlets, JSP and EJB components.
• Used Connectors and Services to integrate PRPC with External Systems.
• Worked on system performance by analyzing Alert logs and DB traces.
• Expertise in design, developing and managing Workflows, Class structures design, developing User Interface (UI), creating various Flow actions, Activities, activity step methods.
• Experience in co-ordination with various support groups like DBA, Pega COE, Performance Management Team and Data Architecture
• Extensively used Connectors and SOAP Services in Pega PRPC to integrate with external webservices
• Involved in design and Implementation of JMS-MDB Listener.
• Identified and translated business constraints, in collaboration with the technical team.
• Project estimation and finalization of technical/Functional Specifications of the project, liaising extensively with external or internal clients.
• Excellent analytical, problem solving, communication and interpersonal skills, with ability to interact with individuals at all levels.

TECHNICAL SKILLS

Operating Systems: Windows 95/98/XP/NT, Vista, MS-DOS, Unix, Linux.

Languages: C, C++, JAVA, J2EE,SQL,PL/SQL

Databases: Oracle 8i, Oracle 9i, Oracle 10g, PL SQL/SQL Server, DB2, MySql, MS Access

BPM: Pega RULES Process Commander (PRPC v 5.5/6.1/6.2/6.3/7 )

Java Technologies: Applets, JDBC, EJB, Java Beans, Servlets, JSP, Custom tags, Tag Libs.

Web Technologies: JSF, Struts, Tiles, Spring, Hibernate, Ajax, HTML, DHTML, CSS, XML, JavaScript, VBScipt, Dream Weaver, Photoshop

Frame works: Struts 1.2.x, Spring, Hibernate, JSF, ANT, ER-Diagrams.

PRPC Skill Set: SOAP Services, SQL and SOAP Connectors, Activities & Flow, Decision & Declare rules, Class Design, Security, Interfaces.

IDE Tools: WebSphere Studio Application Developer 5.0(WSAD), Rational Application Developer 6.0 (RAD), My Eclipse, NetBeans, Edit Plus.

Tools: & Utilities: WSAD 5.x, My Eclipse, Edit plus, Dreamweaver4.0, Adobe Photoshop 6.0, Log4j, Test Director

Designing Tools: Rational Rose, Visio 5

Version Control: Visual SourceSafe, SVN and CVS

PROFESSIONAL EXPERIENCE

Confidential, Sacramento, CA

PRPC Senior Developer

Responsibilities:

• Interaction with Business users to understand Use Cases and requirements
• Created High Level Class structure, Workflows and Rule sets in Pega PRPC
• Implementation of PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints and Indexes etc.
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic
• Created Decision and Declarative rules, flows, action flows, validation rules.
• Created Section, Layouts, New, Perform, Confirm and Review Harness for UI screens
• Used RDB Method to created Database Connection and Created Web services using Connect SOAP.
• Developed Rules for validation and integration pertained to Rule-Connect- and Rule-Service.
• Involved in designing and developing Intents for Interaction Manager
• Customized Interaction Driver (Pega CPMHC) according to business needs.
• Coordinated implementation, Integration, UAT and also for bug fix and enhancement activities.
• Created Data models, Activities, Access groups and Access Roles
• Modified out of box reports and created new reports using List view and Summary view rules
• Worked on integrating PRPC with External Applications using Connect SOAP, Connect java and Connect SQL
• Created Correspondence rules and SLA
• Worked on creating Data-Admin-DB Name and connected External Database using the JDBC Connection pool
• Coordinated with offshore team and played a key role in understanding the requirements
• Involved in the Soap Service for the Service Request and WSDL deployment
• Monitoring Job logs as well as schedule jobs
• Taking care of Business Ad Hoc Requests to update the Production Data
• Efficiently handled core production fixes
• Involved in Bug fixing, Unit testing and Performance testing using PAL

Environment: PRPC 7.1, CPMHC 7.2, Windows XP, Oracle 10g, XML, HTML, MS Visio.

Confidential, Plantation, FL

PRPC Sr. Developer

Responsibilities:

• Project being AGILE, participated in the discussions with the Business Users and Client in gathering the requirements monthly.
• Designed high level class structure in Pega Rules Process Commander Performing analysis on the business requirements and development of high level and detailed system design.
• Resource allocation and monitoring project status weekly.
• Involved in Inception, Elaboration Construction, Transition and GO-LIVE phases.
• Involved in Enterprise Architecture application designing as a reusable component as a part of Pega Centre of Excellence (CoE)
• Participated in Planning Poker for estimating the user stories for each sprint.
• Reviewing the code developed by peers and making them in compliance with Pega guardrails.
• Importing XSD’s and WSDL’s to develop connectors to communicate with external systems from business process.
• Design and development of Data Model, Class structure, Organizations structure, Access Group, Process flow, Activities, Flow actions, Decision Rules, UI properties, Rule sets and versions.
• Kicked off the Application Profiler and Application accelerator ( DCO tools) and incorporated the User stories and other information
• Developed SOAP Service for creating Work object as per the business requirement
• Integrating the application with Legacy Systems using Connect- SOAP and Connect - SQL
• Created Operators, Workgroups, Workbaskets, Data tables, skills.
• Designed and developed Declare-Index and Declare pages for environmental properties.
• Designed flow processing using spin-off, split-join and split for each.
• Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging and monitoring application.
• Responsible for creating impact document for migration of existing system to 7.1 with pros and cons.
• Involved in migration and deployment of system rules from development to UAT. Supported migration to production environment working closely with implementation teams
• Responsible for code migration from development to UAT and production.
• Designed and developed agents for work object processing
• Worked with Metadata Accelerator for consuming External Services, XSD and WSDL deployment.
• Created and implemented Service and Connect rules.
• Created Gadget and HTML Fragment rules for custom portal.
• Designed and Created High Level Class Structure and Rule set Architecture.
• Designed and Developed SLA (Service level Agreements) as per Business requirements.
• Designed custom Work User and Work Manager Portals.
• Involved in Bug fixes and Unit testing.
• Worked with offshore teams in resolving Functional /Technical queries raised by the development team.
• Acted as a liaison between the business and the technical team.
• Involved in PROD support as well.

Environment: Pega PRPC 7.1/6.3, MS Visio, HTML, XML, Pega Rules Process Commander 6.3, MS Visio, HTML, XML, SOAP UI 3.0, Oracle, JavaScript, SQL Application Server, CSS

Confidential, Sterling, VA

PEGA System Architect

Responsibilities:

• Interaction with Business users to understand Use Cases and requirements
• Created High Level Class structure, Workflows and Rule sets in Pega PRPC
• Implementation of PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints and Indexes etc.
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic
• Created Decision and Declarative rules, flows, action flows, validation rules.
• Smart dispute framework is extended to support debit cards.
• Created Section, Layouts, New, Perform, Confirm and Review Harness for UI screens
• Used RDB Method to created Database Connection and Created Web services using Connect SOAP.
• Developed Rules for validation and integration pertained to Rule-Connect- and Rule-Service.
• Involved in designing and developing Intents for Interaction Manager
• Customized Interaction Driver (Pega CPMHC) according to business needs.
• Coordinated implementation, Integration, UAT and also for bug fix and enhancement activities.
• Created Data models, Activities, Access groups and Access Roles
• Modified out of box reports and created new reports using List view and Summary view rules
• Worked on integrating PRPC with External Applications using Connect SOAP, Connect java and Connect SQL
• Created Correspondence rules and SLA
• Worked on creating Data-Admin-DB Name and connected External Database using the JDBC Connection pool
• Coordinated with offshore team and played a key role in understanding the requirements
• Involved in the Soap Service for the Service Request and WSDL deployment
• Involved in Bug fixing, Unit testing and Performance testing using PAL

Environment: PRPC V6.2, V7.1.6, CPMHC 7.2, HTML, XML, SOAP, Java, J2EE, Java Script, Oracle 10g, Web Sphere 6.1, Windows.

Confidential, MINNEAPOLIS, MN

PEGA PRPC Consultant

Responsibilities:

• Prepared high level design document from requirements.
• Implemented critical work flows part of day to day business operations the workflows are crucial to success of the system, especially considering the volume.
• Developed activities, steps, methods and error handling.
• Developed Rules for Validation and Integration rules pertained to Rule-Connect- and Rule-Service.
• Involved in Integration - connecting to disparate systems internally and external to the organization.
• Smart dispute framework is extended to support debit cards.
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Worked on DB mapping, remote DB connection, and other DB related operations.
• Developed SOAP services.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Upgraded out of box reports to new reports using List view and Summary view rules.
• Migrated data instances and rule sets from development to UAT & Performance environment when needed.
• Bug Fixing within the project.
• Handling and communicating with business and understanding the problems from business perspective rather than as a developer perspective.
• Preparing the Unit Test Plan and System Test Plan documents.
• Preparation & Execution of unit test cases and Troubleshooting and debugging.

Environment: PRPC V6.2 Sp2, IBM Web sphere, Oracle10g, XML, JavaScript, HTML, Java and Windows XP.

Confidential, NY

PEGA Consultant

Responsibilities:

• Involved in analysis, design and development of Class structure, Access Group, Process flows, Activities, UI and Integration.
• Understanding the technical requirements from business requirements.
• Designed and developed integrating the application with external systems using Connect-SOAP.
• Designed and implemented User Interfaces using Sections, Harness and Portals.
• Created HTML rules, Properties, Embedded Pages and Correspondences rules.
• Defined PRPC components like Decision tables.
• Created agents which will run in the background to sending Correspondences, to generate daily, weekly and monthly reports.
• Created Activities, steps and methods and calling other activities for implementing core business logic.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Created List view reports for the reporting purpose in the process commander.
• Prepared design documents from the use case requirements.
• Created Connect-SQL rules for querying the external database
• Created Decision Rules like When condition Rules, Decision Table Rules and Declarative Expressions as per the requirements
• Able to navigate and compare different portals available in the Pega Rules Process Commander application
• Created properties in a mode of single value and as pages
• Able to debug using the tools provided by PRPC i.e.., Tracer, Rules Inspector and Clipboard.
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues which require hot fix from PEGA systems.

Environment: Windows XP, Pega PRPC 5.1, Oracle 9i, Web Services, SOAP, WSDL, JDBC, SQL, XML, HTML, JavaScript, Apache Tomcat 5.x/6.x.

Confidential

Programmer Analyst/Java Developer

Responsibilities:

• Involved in complete software development life cycle - Requirement Analysis, Conceptual Design, and Detail design, Development, System and User Acceptance Testing.
• Involved in Design and Development of the System using Rational Rose and UML.
• Involved in Business Analysis and developed Use Cases, Program Specifications to capture the business functionality.
• Improving the coding standards, code reuse, and performance of the Extend application by making effective use of various design patterns (Business Delegate, View Helper, DAO, Value Object etc. and other Basic patterns).
• Design of system using JSPs, Servlets
• Designed application using Process Object, DAO, Data Object, Value Object, Factory, Delegation patterns.
• Involved in the design and development of Presentation Tier using JSP, HTML and JavaScript.
• Involved in integrating the concept of RFID in the software and developing the code for its API.
• Coordinating between teams as a Project Co-coordinator, organizing design and architectural meetings.
• Design and developed Class diagram, Identifying Objects and its interaction to specify Sequence diagrams for the System using Rational Rose.

Environment: JDK 1.3, J2EE, JSP, Servlets, HTML, XML, UML, RATIONAL ROSE, AWT, Web logic 5.1 and Oracle 8i, SQL, PL/SQL