SUMMARY

• 7 years of industry experience as Business Systems Analyst and Scrum Master working in the Financial, Banking domain.
• Experienced in working with clients to implement requirements and in providing team leadership for development support teams comprising company as well as client and third party contract staff. Excellent work ethics and analytical skills coupled with excellent communication, written and interpersonal skills describing a committed team player.
• Business research, analysis, handling complex issues pertaining to the business process, assisting in depicting workflows, developing and managing requirements. Expertise in decomposing business requirements into functional requirements & Business Rules, developing Use Cases using UML methodology and preparing User Interface Specifications, Test plans and Test cases, designed User Acceptance Test plans and implemented UAT testing.
• Experience in managing and implementing business process modeling and requirement management in large financial system projects (Investment proposals, Credit Risk Management, Loan Origination System) and Data Warehouse project.
• Possess excellent business writing skills required for documenting Project Definition Document (PDD), Business Requirements Document (BRD), Functional Requirements Document (FRD), Non - Functional Requirements Document (NFRD) and System Requirements Specification (SRS).
• Thorough understanding of software development methodologies such as Waterfall, RUP Iterative System Development Life Cycle process and Agile/Scrum iterative development and Hybrid Model.
• Professional expertise in working with multiple teams on different levels of Scaled Agile Frameworks.
• Facilitated scrum ceremonies such as Product Backlog Meeting, Daily Scrum Meeting, Sprint Planning Meeting, Sprint Review and Retrospective Meeting and Extensive knowledge in maintaining Product backlog, Burn down chart and Team Velocity.
• Experienced with tools including Rally, and HP-ALM to capture the User Stories and User Requirements for the new application development.
• Experience in conducting GAP analysis, Impact analysis, Feasibility study, Cost-benefit analysis, Risk analysis, Root cause analysis, SWOT analysis, SIPOC and ROI analysis tools and techniques.
• Proficient experience in interacting with the Workflow Development team on this large size BPM implementation and Design of workflow as per business requirements using BPM tools like Appian, IBM BPM and Tibco.
• Skilled at gathering requirement using different elicitation techniques such as Client interviewing, requirements workshop, Interface analysis, Prototyping, Document Analysis, Reverse Engineering and Benchmarking.
• Skilled in identifying the data requirements, preparing data flow diagrams, designing Schemas, Fact tables, data analysis and data mapping, Process mapping and Business Process Models (BPM) .
• Experience in using various tools such as Rational Requisite Pro, Test Director, MS ProjectClear Quest.
• Proficient in using MS Visio, Rational Rose and UML for generating Use Cases, Class Diagrams, Entity relationship (ER), Sequence Diagrams, Activity Diagrams and Collaboration Diagrams.
• Helped in creating prototypes and UI specification, including screen layouts, color palettes, typography and user-interface elements.
• Familiarity with White-Box and Black-Box testing techniques such as Load Testing, Regression Testing, Unit and Functional Testing, Integration, System Testing and Performance Testing.
• Knowledge and experience in conducting User Acceptance Test (UAT) and creation of dummy Data.
• Through understanding of overall Securities & Capital Markets industry regulatory environment.
• A thorough understanding of the investment instruments like Equities, Options, Bonds, Commodities, Fixed Income, Cash Equivalent, Alternative Investment, Derivatives and Futures.
• Knowledge of Dodd Frank Regulation, SOX, FINRA, CFTC, SEC compliance and Integration.

TECHNICAL SKILLS

Business Modeling Tools: Rational Rose Enterprise Suite, Rational Requisite Pro, MS Visio, Clear Case, Clear Quest, SharePoint 2007/2010/2013 , HP ALM, BPMN, UML

Management Tools: MS Project professional, MS project Server, JIRA, MS SharePoint 2010, Team Foundation Server (TFS), SharePoint Designer, IBM DOORS Rally, Version 1, HP-ALM

Languages: HTML, DHTML, Visual Basics(VBA), XML, WSDL

Project Methodology: Rational Unified Process (RUP), Software Development LifeCycle (SDLC), Agile and Waterfall

Web Technologies: HTM, CSS, JQuery, ASP.net, C#, Java Script, AJAX

ETL tools: Data stage, Informatica, IBM Cognos, IBM Infosphere, Infosphere Information Services

QA testing tools: HP QC, JIRA Greenhopper, HP Load Runner, MS test Manager 2013, Quick Test Professional (QTP), Load Runner, Rational Test Manager, Rational Clear Quest

Database & Server: Oracle, MS SQL server 2012/2008/2005 , MS Access, DB2

BI reporting tools: Tableau, Tableau Desktop 8.2, Crystal Reports, Cognos 10, SQL server integration services (SSIS), SQL Server Reporting Services (SSRS), SQL server Analysis Services (SSAS), Micro strategy reporting system, Spotfire, ClickView

Financial and Financial modeling: Equities, Fixed Income, securities, foreign exchange, bonds and derivatives, insurance, mutual funds and check processing, trading & risk environment, credit, interest rates, treasuries and Mortgage concept.

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia-PA

Senior Business System Analyst

Responsibilities:

• Worked with decision makers, system owners, business users and SME’s to have clear understanding of the high level requirements and goals.
• Served as a liaison between mortgage specialist and the project team.
• Good experience in concentration on Business Process Management (BPM) business solutions from the business need and solution expect, in contrast to the product line and well experienced in managing end-to-end project life cycle.
• Performed GAP analysis and identified AS- IS and TO-BE state to identify business rules, business and system process flows, user administration, requirements and assumptions.
• Responsible for gathering user requirements and specifications for designing a mortgage based loan system using and documenting the same.
• Worked closely with end-users and stakeholders to develop a detailed understanding of the requirements and gathered requirements using Artifacts digging, Interviewing, Prototyping, Benchmarking and job shadowing to prepare comprehensive set of documents and to define the specifications and business value of the systems and delivered them in the Business Requirements Document and the Functional Requirements Document.
• Created UML activity diagrams, sequence diagrams, state diagrams using Microsoft Visio.
• Proven ability in gathering requirements from the client and translating the business details into technical docs. Design and Development of end-to-end automated Business Process/workflow solutions using BPM tools like Appian.
• Implemented Scrum methodology during the project life cycle and ascertained deliverables on a per sprint basis
• Instructed and modeled core Scrum principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
• Concentration on building BPM business solutions from the business need and solutions aspect, in contrast to the product line.
• Helped to prioritize user stories using MoSCoW and T-Shirt techniques.
• Used Scrum Related tools such as Rally to document and visualize stories, tasks and measure performance through burn down charts/velocity charts.
• Used Mockup Screens to convey look and feel of the GUI screens for the end users to technical team.
• Work closely with UI developers and highly involved in designing the User Interface (UI) using MS Visio.
• Assisted system architect in writing client side validations for the UI webpages and also assisted UI developers in creating Ajax for dynamic and interactive UI pages.
• Prepared Client side validation and Server side validation in SRD and provided to lead developers.
• Prepared Test Plans, Test Cases, and Test Scripts for UAT process with business users.
• Performed data analysis and cleansing guided by the business rules and source data.
• Extensively used Tableau for analyzing securities including equity, foreign exchange, bonds; building analysis flow for portfolio rebalancing and monitoring asset class performance.
• Assisted in Creating Conceptual Data model, Logical Data model and Physical Data model for specific standards and guidelines.
• Used various SQL commands like Create, Delete, Update, and Inner, Outer, Left, and Right joins to update the database and retrieve data for data analysis and validation.

Environment: Scrum, Windows 7/Vista/8, MS Office Suite, Java, Java Scripts, XML, SOAP, C++, MS Project, MS Visio, UML, Adobe Photoshop, SharePoint 2013, SQL Server Services, Tableau, HP Load Runner, Rally.

Confidential, Columbus-OH

Business System Analyst

Responsibilities:

• Responsible for continuous process improvement and for identifying and maintaining a clear and measurable Development Process that is deployable throughout the enterprise-using Scrum.
• Elicitation of Functional/non-functional requirements and Conducting the functional requirements/user requirement specification reviews and walkthroughs with designers, developers, SME’s and stakeholders,
• Performed GAP analysis to further identify deltas between the legacy application used and the desired state.
• Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
• Facilitated Scrum meeting with technical/non-technical team, SME’s to clarify business rules & solve impediments and translated Functional requirements into User stories using JIRA.
• Analyze credit data and financial statements to determine the degree of risk involved in extending credit or lending money.
• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations and adopted scrum techniques using Moscow and planning poker.
• Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
• Work closely with project owner in backlog management and continuous delivery of features and also maintained burn down chart and team velocity.
• Direct and lead development team from project initiation through delivery of final product.
• Developed solid documentation by analyzing current processes and design business processes modeling notification (BPMN) utilizing UML for object oriented design and documentation utilizing MS Visio, Adobe Photoshop.
• Created Process Flow diagrams, Use Case Diagrams and Class Diagrams using Microsoft Visio and Rational Rose.
• Provide user interface design for Web-based projects, including dashboards, widgets, and products.
• Assist with walk-throughs and usability testing. Update UI per changing needs and requirements.
• Maintain company’s Wiki for user-interface best practices, procedures, and style guide.
• Performed data analysis and data validation and wrote SQL queries to generate certain requirements and KPI’s
• Used HPALM for updating the status of all the Test Cases & Test Scripts that are executed during testing process and HP- clear Quest for defect tracking and prioritizing defects and for enhancements after base lining the requirements.
• Provided estimate on change request for analysis, development and testing.
• Manual testing for checking the data flow of the application using SQL.
• Actively trained business users involved in User Acceptance Testing (UAT) and helped them understand UAT procedure.
• Thorough with financial compliance regulations including FINRA, DODD FRANK, SEC, CFTC, SOX.

Environment: Scrum, Windows 7/Vista/8, MS Office Suite, UML, IBM DOORS, Team Foundation Server (TFS), Adobe Photoshop, SharePoint 2013, IBM Cognos, HP Load Runner, JIRA.

Confidential, Tampa-FL

Business Analyst

Responsibilities:

• Gathered Requirements Via formal meetings, brainstorming, interviewing and conducting JAD sessions with business users and subject matter experts (SME’s) in focus groups.
• Analyzed and documented the “as-is” business process work flow and “to be” business process work flow using MS Visio from Business Decision Management Platform.
• Conducted Gap analysis of the current state of the system and future state of the system, SWOT analysis to identify the areas of improvement and feasibility analysis of the proposed solution.
• Performed Requirements modeling using UML diagrams like sequence diagrams, use case diagrams, Activity diagrams, flow chart with the implementation of Business Process Management (BPM) solutions.
• Generated Mockup screens of Graphical user interface to capture the front end system requirements to communicate with the web application designers.
• Identified business process improvement through data analysis, observation and policy artifacts.
• Documented various project artifacts, Business Requirements document(BRD), Systems requirements specifications (SRS) including Functional and non-functional requirements, Use case document
• Developed system specifications as needed to support reporting, policy and claims systems
• Involved in preparing test cases and test scenarios and coordinated with other QA’s in executing the test plans.
• Involved in Project management planning activities of this project Scope management, creating work break down structure, schedule management, stakeholder management using MS Project professional tool
• Communicated directly with Clients to understand their business needs and to resolve business issues.
• Conducted User Acceptance testing (UAT), beta testing and involved in code review sessions to ensure the functionality of system aligns with the business requirements.
• Worked with SQL queries to extract application data to perform application validations.

Environment: Waterfall, MS Office Suite, .NET, XML, REST, C++, MS Visio, UML, SharePoint 2010, SQL Server Services, Tableau, Mockup Screens, Rally, Minitab

Confidential, Chicago-IL

Business Analyst

Responsibilities:

• Involved in identifying the problem definition as part of continuous process improvement using Define, Measure, Analyze and Improve to support the business continuity of the organization.
• Gathered business requirements using appropriate elicitation techniques like brainstorming, client interviewing and document analysis. Conducted JAD Sessions with various stakeholders and project team.
• Interviewed SME’s to gain knowledge about the loan disbursement, fee processing and payment processing and developed the detailed workflow and the dataflow structure in order to project the ‘As is’ and ‘To be’ loan origination process outcome which facilitated in developing the business logic.
• Established Requirements Traceability Matrix (RTM) using Rational Requisite Pro to trace the completeness of requirements.
• Analyzed the entire loan origination processing framework, architecture and gained end to end knowledge about the front-end, middle-ware and back-end collaboration and enhancement.
• Developed high-level and low-level documents like Business requirements documents (BRD) and System requirements specification (SRS).
• Coordinated efforts among various stakeholders in order to integrate the back-end functionalities to maintain records of delinquent accounts charge-off and defaults to integrated to the middle-ware to be a part of business as usual for advanced loan origination processing efforts.
• Conducted Business workflow analysis, process analysis, SWOT analysis, cost-benefit analysis and Gap analysis to know the condition of the current process in use.
• Performed impact analysis for DB2 tables that needs to be compressed and archived to implement the lower cost storage mechanism.
• Used Unified Modeling Language (UML) to prepare Use Cases diagrams, activity diagram, process flow diagrams, sequence diagrams from the gathered requirements and created diagrams using MS Visio.
• Extensively interacted with data analysts during the ETL operations in identifying the source database from OLTP systems and implementing the transformation logic for achieving data uniformity in operational data store (ODS).
• Designed and created Data Quality baseline flow diagram, which includes error handing and test plan flow data.
• Used various SQL commands like Create, Delete, Update, and Inner, Outer, Left, and Right Joins to update the database and retrieve data for data analysis and validation.
• Involved in Project Management activities like defining / managing project scope, schedule management,
• Creating project plans, tracking and communicating project status, deliverables, and milestones using
• Gantt chart.
• Coordinated with architects to create test plan & Test cases for system testing.
• Developed the training schedules, user manuals and trained the business/end users.
• Strong understanding of data quality assurance processes and procedures.

Environment: Waterfall, Windows 7/Vista/8, MS Office Suite (Word, PowerPoint, Excel, Outlook), MS Project 2010, Visio, UML, SharePoint 2010, SQL, IBM Cognos, Informatica, HPALM, HPQC,SQL server services, Crystal Report