SUMMARY

• Around 10 years of experience as an IT Professional in the areas of analysis, design, and development and implementation in (ECM) Enterprise Content Management System using EMC Captiva InputAccel and Dispatcher along with Documentum & Filenet.
• Experience in architecture, installing, configuring, developing, and supporting of Captiva 5.3, Captiva 6.x and Captiva 7.x modules for large organizations.
• Experience in Installing and Configuring Captiva InputAccel servers in high availability and clustering using Scale Server Environment and Microsoft Clustering.
• Extensive experience in Designing and developing processes to meet different business needs of large organization using Designer(7.x), Capture Flow Designer, Process Developer, .NET Code module and integrating the different third party system in the processes using Web Services.
• Experience in providing technical administration and support to debug and resolve the day - to-day production issues using Administration console and Captiva Administration module and maintenance activities like monitoring and taking necessary actions to keep health of Servers and applications.
• Experience in Installing, Configuring and customizing Captiva modules
• Strong experience in EMC Captiva InputAccel as a Developer, Tech lead, Administrator, support and Subject Matter Expert.
• Expertise in understanding customers' specific business requirements and applying product knowledge to meet those requirements and offer the best solution to the Business and delivering in on time.
• Plan, design and recommend business process to improve and support business requirement and activity.
• Architecting processes, systems, and information to work together in harmony.
• Optimizing the technology to create new value and services for business requirements.
• Coordinate and facilitate meetings with clients to gather and document requirement and explore potential solutions
• Worked extensively in designing and developing EMC Captiva based scanning solutions.
• Involved in all aspects of the software life cycle from analysis, design, development, testing, deployment to support of ECM based solutions.
• Having excellent problem solving skills and stakeholder management skills
• Expertise in Captiva product Installation, InputAccel server setup, Development, Deployment and Supporting on Captiva projects.
• Having ability to learn new technologies quickly.
• Expertise in Production support and Application support.
• Experience as a developer in .NET for customization in EMC Captiva.
• Having Banking domain knowledge.
• Having Insurance domain knowledge.
• Having Telecommunication domain knowledge.
• Having Exp in Captiva IA5.3, 6.0, 6.5 and 7.1 versions.
• Experience in providing the administrative/Development support and handling of the Documentum/Captiva related issues through various ticketing systems in different versions of Documentum/Captiva and ability to communicate effectively with users, Documentum Support Teams and clients to solve problems/tickets
• Have thorough knowledge on SDLC and Configuration Management.
• Ability to quickly grasp new concepts and apply software methodologies as per business needs.
• Ability to work in a team environment and with demonstrated strong leadership skills.
• Excellent communication, problem solving, coordinating, and technical skills.
• Inspired self-starter and motivated team player with excellent communication skills.
• Having production support exp on Documentum & FileNet P8.
• Having knowledge on ETL tools (Control M, Informatica).
• Having ability to handle multiple incidents or projects simultaneously.
• Good communication, presentation skills and team player.

TECHNICAL SKILLS

EMC Captiva: Suite InputAccel 5.3 & 6.0 & 6.5 & 7.1. eInput 2.1 & 2.2 and InputAccel Dispatcher 6.5 Administration: IA Admin Console and IAExplorer. Development: Process Developer and Capture Flow Designer Modules used: ScanPlus, MultiDirectoryWatch, Image Enhancement, Nuance OCR, IAMulti, Index Plus, .NET Code, DocumentumAdvancedExport, ImageExport, PDF Export, eScan, eIndex, IATimer, ValuesToXML, Image Converter, Index Export, ODBC Export and Captiva 7.1 client modules. Dispatcher(5.x,6.x),Reveille Monitoring tool

Database: Oracle 10g and 11g, MS SQL Server 2005, 2008 and 2012

Operating Systems: Windows Server 2003 & 2008 & 2012, Windows XP, Windows 7 & 8, Unix, Linux

Languages: C#, VB, .NET, VBA, Java

Application servers: Tomcat, Web Sphere, Web logic, IIS 6.0 and 7.0

Development tools: MS Visual Studio 2008, 2010

Development methodologies: Agile and Waterfall

ETL: Informatica, Control M

EMC Documentum: Documentum Content Server 6.5 SP1/6.6sp3WebTop&DA 6.5 SP1/6.6sp3

PROFESSIONAL EXPERIENCE

Confidential, Columbus, OH

Sr Captiva Consultant

Responsibilities:

• Trouble shouting production issues and develop/tested resolutions using InputAccel, Microsoft VBA, SQL, and Microsoft .NET frameworks.
• Created Capture flows based on Business requirement.
• Created Capture profiles (Image processing, ImageConversion, Document types, Recognization and Export) and customized scripts.
• Developed the DLL files, client side scripting.
• Created the Process manuals and demonstrated the end to end scanning solutions to the end users
• Production Support.
• Handling COB/HA/DR env setup and supporting.
• Performed daily health check reports for FileNet and Captiva production servers.
• Raising service requests with EMC for production related issues and applying Service pack upgrades for Captiva.
• Filenet support.
• Ability to handle multiple incidents or projects simultaneously.
• Ability to drive multiple initiatives in production space independently and leading the team simultaneously where needed.
• Worked with application partners and architects, and participating in the design and documentation of the infrastructure and systems, building out the end-state solution, and working with production support teams to ensure a smooth transition into production.
• Post-production, serve as a knowledge expert for issues that arise with the designed/implemented solutions.
• Driving the High impact tickets independently and resolving.
• Resolved the tickets within the SLA.
• Performed root cause assessment and debug all issues on server domain, and availability of applications.
• Followed the ITIL procedure for deploying the changes in production.
• Provided support, identified repetitive issues and prepared appropriate documentation for the same with the resolution.
• Involved in all the stages of application from development, QA, Staging and production deployment and supporting the post deployment issues.
• Conducted code reviews and ensuring quality solutions are built and tested.
• Identified and implemented the improvements/effiencies to the Captiva application.

Environment: Input Accel Server/client 6.5sp2,Dispatcher manager 6.x,Reveille monitoring tool,SQL Server 2008,Windows Server 2008,Filenet p8, SSH Tectia, Visual studio 2008.Paradatec recognition tool(PROSAR-AIDA, PROKEY) and Captiva Capture server&Clients 7.1.

Confidential

Sr Captiva Application Developer

Responsibilities:

• Requirement gathering from business users
• Independently developed and Implemented lot of projects in Confidential .
• Developed the Process for cards, investment, insurance products as per requirements.
• Supporting 56 captiva servers (UAT, PROD, COB) across Confidential countries.
• Installation and setup the Input Accel server and client modules and Dispatcher across Confidential Region countries.
• Developed the DLL files, client side scripting for validation in index.
• Developed Dispatcher project for auto extraction the fields and auto classifications.
• Developed lot of processes and enhancements.
• Created the Process manuals and demonstrated the end to end scanning solutions to the end users
• Supporting these applications in 12 Confidential countries.
• Multiple features were provided to customers as per business requirement.
• Fax Integration
• Auto indexing
• MFD Integration
• Web service Integration(Https)
• Maker&Checker features
• Department features
• Written Indexing validation scripts to suite business req.
• Handling 3 versions of Input Accel servers (5.3, 6.0, 6.5) across 12 countries.
• Documentum application prod support&Installations.
• Handling COB env setup and supporting.

Environment: Input Accel Server/client 5.3, 6.0sp2 and 6.5sp1 . Dispatcher manager 5.x,6.x, SQL Server 2005/2008,Windows Server 2003/2008, Documentum Content Server 6.5 SP1/6.6sp3, WebTop&DA 6.5 SP1/6.6sp3,SSH Tectia,Visual studio 2008.

Confidential

Captiva Developer

Responsibilities:

• Developed the Neworder & ChangeOrder& Missing order process for Prepaid and PostPaid
• Installed the Input Accel server and client modules and Dispatcher
• Installed eInput server.
• Developed the DLL files for validation in eInput
• Developed Dispatcher project for auto extraction the fields.
• Developed the new CR’s and enhancement in Input accel processes.
• Creates the Process manuals and demonstrated the end to end scanning solutions to the end users
• Actively involved in requirements gathering and analysis for AIRCEL.
• Involved in installation, configuration and development of various Documentum client products.
• Configured separate Docbase (repository) and Oracle database for Development and Production machines.
• Responsible for creating user defined object types with auto populate attributes in WebTop
• Extensively used Documentum Administrator for creating Folders, Acls using DQL scripts, creating user and groups.
• Involved in the application testing.
• Actively participated in meeting and discussion in AIRCEL
• Demonstrated the end to end scanning solutions to the end users
• Given user training to the AIRCEL users.
• Documentum prod support

Confidential

Documentum & Captiva Developer

Responsibilities:

• Actively involved in requirements gathering and analysis for RGI.
• Involved in installation, configuration and development of various Documentum client products.
• Configured separate Docbase (repository) and Oracle database for Development and Production machines.
• Responsible for creating user defined object types with auto populate attributes in WebTop
• Extensively used Documentum Administrator for creating Folders, Acls using DQL scripts, creating user and groups.
• Customized web application(WebTop) specific to client requirement including branding
• Involved in the application testing.
• Actively participated in meeting and discussion in RGI
• Demonstrated the end to end scanning solutions to the end users
• Given user training to the RGI users.
• Developed the IAX and eInput flow
• Installed the IAX and IAS client&servers
• Installed eInput server.
• Supporting the issues in IAX,IAS and Einput.
• Rollout the IAX and Einput in all branches of RGI.
• Developed the new CR’s and enhancement in IAX and Einput

Environment: Sun Solaris 5.1, Windows Server 2003, Documentum Content Server 6.0 SP1, Documentum Application Builder 5.3 SP5, Documentum Application Installer 5.3 SP5, WebTop 6.0 SP1, DA 6.0 SP1, Documentum Composer 6.0 SP1, DFC 6.0, Captiva Input Accel Server/client 5.3, IAX, eInput 2.0, Samson 1.0, Web Sphere 6.1,, Eclipse 5.0. WinSCP, Putty, XMing

Confidential

Application Developer

Responsibilities:

• Contribution developing the workflows.
• Developing the connectors using jsp.
• Developing the extra features of this product.
• Customization of jsp pages
• Migrating the workflows from tomcat to WebLogic environment.
• Migrating worksitemp 4.1 hfb9 to worksitemp 5.0 (new version).
• Installing the Worksitemp server. Web Components, Workroute server.
• Troubleshooting & Admin part.
• Configure the SSO Implementation of the application.
• Java Coding.
• Maintenance of this application.
• Look and feel of the application.
• Creating the view sets
• Creating the new workspaces.
• Ldap Synchronization.
• Document the knowledge for future reference•

Environment: JSP, JAVA, HTML, JAVA Script, Worksite Mp TOOL.ORACLE 9i, Web Server: Tomcat4.1.3 O/s: SOLARIS 10.0.