SUMMARY

• Business Systems Analyst with 8+ years of experience with positive results in the strategic areas of business analysis and project management.
• Broad understanding and knowledge of financial services industry with emphasis on financial services, Retail and Commercial Banking.
• Proven success in various roles as a Systems Developer, Business Systems Analyst and Scrum Master through the years, proven ability to lead cross - functional and self-organizing teams in various business settings.
• Experienced in conducting Joint Application Development (JAD) sessions, project meetings, reviews, and walkthroughs and customer interviews.
• Extremely skilled as Scrum Master, optimized scrum process, events (Backlog grooming, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective), Burndown/up artifacts to improve team’s performance and handling team dynamics.
• Strong understanding of project life cycle and SDLC methodologies including Waterfall, RUP and Agile-SCRUM.
• Experienced in managing various aspects of the software development lifecycle (SDLC) including gathering SMART (Specific, Measurable, Achievable, Relevant, Time boxed) requirements, design, development, testing, deployment and support.
• Proficient in applying business analysis techniques like GAP Analysis, SWOT, PESTEL, Impact Analysis, Root-cause identification, Cost-Benefit analysis, Feasibility study and Risk Analysis.
• Expertise in Developing and evaluating and Business Process Modeling using Rational Tools, Optimal Trace and Visio and providing a well-balanced understanding of business relationships, business requirements, and technical solutions.
• Design and review of various documents including the Business requirements document (BRD), Functional Specification Document (FSD), Software Requirement Specifications (SRS), Use Case Specifications, Data mapping document and verifying Requirement Traceability Matrix (RTM).
• Adept at creating data mapping documents, data analysis, System analysis, data transformation rules, maintaining data dictionary, data migration documents and interface requirements documents.
• Experienced with extensive client interactions and converting business functionalities to Service Oriented Architecture (SOA) models across IT environment. Also worked in Three-tier architecture API’s/Web Services (SOAP, WSDL), Client-side and Server-side validations.
• Expertise in Test Planning, Test Preparation, UAT Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
• Worthy understanding of concepts like Data Warehousing, data structures, Schemas, Data Marts, data migration from OLTP’s to OLAP using ETL, Proficient in XML technologies like XML, DTD, XSL, XSLT, SOAP, and WSDL.
• Experience in understanding database structures and write SQL/PLSQL queries.
• Proficient in extracting/generating reports using SQL Server/SSRS; can construct complex queries for data extraction and formulate meaningful insights and conclusion from the same.
• Experienced in handling teams located Offshore/Onsite and maintaining seamless communications to ensure service delivery.

TECHNICAL SKILLS

Languages: HTML, XML, C, PL/SQL,DB2 SQL, COBOL,JCL, Easytrieve.

Database Technologies: MS-Access, MySQL, SQL Server 2005/2008/2012 , Oracle 9i/10g, IBM DB2,VSAM

Operating Systems: Windows XP, Windows 8, UNIX, IBM z/OS

Microsoft Tools: MS Word, MS Excel, MS PowerPoint, MS SharePoint 2013, MS Project, MS Visio

Modeling Tools: Unified Modeling Language (UML), Erwin

Test Management Tools: ALM Complete, Quality Centre, Jira, Rational Clear Quest,Versionone

Testing Tools: HP Service Center, HP QC, HP ALM 11.5, Load runner

Mainframe Tools: TSO/ISPF, File-Aid,Abend-Aid,FTP,NDM,CA7-Scheduler,DFSORT,IBM Utilities

Version Control: Endevor

Analysis /Methodologies: RUP, Agile/Scrum methodology, Waterfall methodology, Cost/Benefit Analysis, Gap Analysis, Feasibility Analysis

Office Tools: Microsoft Suite (One Note, Word, Excel, Power Point, Outlook)

Reporting Tools: SSRS, IBM Cognos, Tableau 9.2, MS office Suite, Spotfire,SPUFI

PROFESSIONAL EXPERIENCE

Confidential, Pennington, NJ

Sr.Business Systems Analyst/Scrum master

Responsibilities:

• Interacted with stakeholders,SystemsArchitect, UI/Content Management Team, Developers, SME and diverse group of personnel and facilitated JAD sessions to understand the business process, gather Business Requirements and identify changes for the applications and implemented in Waterfall-Agile methodology.
• Conducted GAP Analysis to understand limitations of the existing system and contributed to design of future system, modelled the AS-IS and TO-BE business workflow.
• Performed document analysis to derive business rules from legacy system and validated them with stakeholders for consistency and completeness.
• Analyzed Legal & Compliance Systems (LCS) to define new compliance rules for the proposed system.
• Prepared Software Requirement Specifications (SRS), Functional Specification Document (FSD), converted functional and non-functional requirements into user stories for Agile-Scrum development framework.
• As a Scrum Master facilitated scrum events including Daily Stand-up meeting, Backlog refinement, Sprint planning, Sprint review and Sprint retrospection meetings.
• Managed Agile Lifecycle from planning to sprint deployment in JIRA. Tracked and communicated team velocity and sprint/release progress. Assisted in managing the Product Backlog and Sprint Backlog.
• Reviewed and assisted the team in functional testing of the application prior to demo in the sprint review meeting. Maintained the Sprint Burn down and Release Burn Down charts.
• Removed internal and external impediments that hinder team’s productivity. Worked with the team in the grooming and prioritization of product backlog using technique such as planning poker.
• Developed test scenarios/scripts, test plans, prepared user acceptance test cases (UAT), UAT issue log for tracking the defects in JIRA and collaborated with system users to conduct UAT.
• Worked with the UI team to create Wireframes to be presented to the Business unit.
• Worked closely with the WEB team for developing new XML tags as needed by Web from Mainframe for the reports to be displayed in the front end.
• Managed other BAs and sent their status to Project Manager/Business owners on a weekly and monthly basis using MS Project. Worked on project planning, scheduling and status reporting.
• Served as liaison between the scrum team, architect and key stakeholders, earning their confidence with reliable follow-through.
• Prepared graphical depictions of Use Cases, Use Case Diagrams, State, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, creation of technical design (UI screen) using Microsoft Visio.
• Instructed and modeled core agile principles of collaboration, prioritization, team accountability and visibility. Ensured consistent application of scrum methodologies across the team.
• Generated ad-hoc reports by creating ad-hoc SQL queries using joins and nested queries to fetch data from the IBM DB2database for understanding the historical compliance rules defined.

Environment: Hybrid Waterfall-Scrum Methodology, COBOL, CICS, JCL, IBM Mainframe DB2, VSAM, API’s/Web Services, SOA, JIRA 6.3.3, Visio, SOAP,SOA,XML, CA-7, Java/J2EE, Eclipse 3.1,HP ALM, Mock-up screens.

Confidential, Columbus, OH

Sr.Business Systems Analyst/Scrum master

Responsibilities:

• Created BRD, workflows diagram, and conduct meeting withbusiness.
• Facilitated JAD sessions with SMEs’, Product owner, and Development managers to understand the business process, gather Business Requirements and identify changes for the applications.
• Interacted with stakeholders and gathered requirements as per thebusinessneeds.
• Conducted GAP analysis byunderstanding the AS-IS system and the TO-BE system requirements by having discussions with the SME's.
• Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• As a Scrum Master facilitated scrum events including Daily Stand-up meeting, Backlog refinement, Sprint planning, Sprint review and Sprint retrospection meetings.
• Analyzed requirements wrote User Stories and managed Agile Lifecycle in JIRA from planning to sprint deployment. Tracked and communicated team velocity and sprint/release progress. Assisted in managing the Product Backlog and Sprint Backlog.
• Used various requirements estimation tools planning poker, T-shirt sizing etc.
• Highly proficient in writing User stories, creating Use Cases, Use case diagrams, Workflow Diagrams, Sequence Diagrams, and Class Diagrams etc.
• Wrote Application Functional Design Document (AFD) for various applications across different platforms to be used by developers for coding.
• DocumentedRequirement Traceability Matrix inRequisite Profor traceability of requirements through test cases.
• Developed Test Plan and Test cases based on the Use cases and Functional specifications and also performed manual testing of the functionality of the application by inserting varying data on different test runs in Quality Center.
• Contributed in reviewing and editing of the test scripts.
• Was in regularcontact withBusinesspartners on the status of issues, action plans and timeframefor resolution throughout the development cycle.
• Helped Testers expedite the defect resolution by following up on the defects raised in Quality

Environment: Agile-Scrum, HP Quality Center, Jira, IBM DB2, MS Office Suite (Word, Excel, Access, Power Point, Outlook, Project, Visio), COBOL, CICS, Web services, SOAP, HTML, XML, VPN Client.

Confidential, NYC, NY

Sr.Business System Analyst

Responsibilities:

• Conducting user interviews, gathering requirements, analyzing the requirements using Rational Requisite pro.
• Identify, research, investigate, analyze, define and document business processes.
• Prepared High-level Business Requirement Documents (BRD) supporting documents containing essential business elements, detailed definitions, Data Journal and description of the relationships to analyze and document business data requirements.
• Involved in designing of the system with the system architecture and the development team, supporting the technical team in the product development and delivery process and translated the business requirements into Functional Specification Document (FSD).
• Conducted GAP Analysis to understand limitations of the existing system and contributed to design of future system; assisted in modeling the AS-IS and TO-BE business workflow.
• Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams, using UML and Visio according to business rules.
• Responsible for linking Document Imaging Management System (DIMS), which will allow county welfare agencies to electronically image, store and retrieve verifications and other documents for all supported programs.
• Experience creating design documentation related to system specifications including user interfaces, security and control, performance requirements and data conversion.
• Developed timelines for project delivery, and managed projects and resources to successful completion
• Used SQL, Data Warehousing and Data Cleansing for the arrangement of customer data.
• Develop the test plan, test conditions and test cases to be used in testing based on business requirements and technical specifications.

Environment: Waterfall Methodology, UAT, MS Visio, GAP Analysis, Activity Diagrams, Test Cases, Rational Requisite Pro, UML, Test Director, XML, JAVA, SQL,andN-tier enterprise applications, IBM Curam Social Program Management Platform, WebLogic Application Server, Spring, CVS, Hibernate.

Confidential, Ocean, NJ

Business Systems Analyst

Responsibilities:

• Reviewed business requirement documents and mapping documents to analyse, understand the requirements, mapping logics to create and establish project and implementation plans.
• Facilitated JAD sessions with SMEs’, Product owner, and Development managers to understand the business process, had extensive meetings with both RBS and Santander to gather requirements.
• Analytically evaluate information obtained from multiple sources (source files, data warehouse etc) reconcile conflicts, classifying the information in logical categories for identifying data gaps.
• Was involved in managing the Daily Standup meetings and also ensured that quality standards were enforced as per the build-release schedule.
• Interacted with various cross functional teams on building business use cases, understanding the process flow and sequence activity.
• Understood thebusinessprocess and decision models, involved in compilingthe Vision Documentand composingdetailed Use Case Specification Documents.
• Assisted in Data modelling, Data Mapping, Data Staging and Data Integration process. Helped in performing ETL from current OLTP to the target data warehouse.
• Created a master repository ofbusinessterms to associate and bring allbusinessesfunctions together for target system.
• Performed complex SQL queries to validate back end transactions and ETL process.
• Created Data mapping documents via conducting though ETL analysis of data, to determine/ensure data quality and integrity.
• Worked on a Metadata Repository project which is vertically dealing with allbusinessesunits in the organization
• Constructed and maintained Requirements Traceability Matrix to determine the source of the requirement, ensure all requirements are met and locate affected system.
• Performed reporting on customer data from data warehouse in Tableau.
• Working with LegacyMainframesystemfor analysis and archival/retention of data.
• Created Test cases and Test scripts for System Integration Testing (SIT), User Acceptance Testing (UAT) and Unit Integration Testing.

Environment: Waterfall-Scrum, HP ALM, Informatica, Versionone, ETL, Erwin, COBOL, JCL, DB2, DFSORT, Versionone, Tableau.

Confidential

Senior Systems Engineer

Responsibilities:

• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Collaborated on creation of documents such as the Vision, business requirements (BR) and business systems design (BSD) documents.
• Prepared Functional Specification Documentation (FSD) and communicated these to the stakeholders.
• Analyze Risks, documented Risk Logs and created Requirement Traceability Matrix (RTM) as a roadmap for the 'TO BE” system
• Analyzed, developed, tested, implemented and maintained new programs in COBOL, DB2, JCL, CICS, File-Aid and VSAM on MVS IBM mainframe environment.
• Worked on mainframe environment and used SQL to query various reporting databases and Query Optimization / Performance / Tuning / Testing.
• Debugged code using EXPEDITOR and ENDEVOR version control of COBOL code to production.
• Involved in application enhancement in terms of Improved security, Error logging, Exception Handling and Code Reuse.
• Proficient in Unit Test Plans (UTP), Integrated Test Plans (ITP), Extensive experience in User Acceptance Testing (UAT).
• High risk production support for job ABENDS.
• Analyzing and fixing Validation for Live Defects and Test Defects

Environment: Waterfall, COBOL, DB2, IDMS, JCL SQL, SPUFI, File-Aid, CICS, GDG, Expeditor, Syncsort, IDCAMS, NDM, FTP, OS/390, MVS, TSO, MS office.

Confidential

Systems Engineer

Responsibilities:

• Gather requirements, analysis of AS-IS process and enhancement of programs using DB2, VSAM, COBOL and SQL.
• Responsible for understanding the functional specifications given by the client.
• Balanced business requirements with technical feasibility and set expectations on new projects.
• Build the application in Exstream Dialogue environment using Applications, Data files, Documents, pages, Images, Statements, section data, frames, etc.
• Execute Exstream Dialogue applications on mainframes and view the desired layout in suitable batch use to produce print-ready output (postscript files) in PDF format.
• Design and develop packages to create data files and mapping of data variables.
• Uploaded the Dialogue application into mainframes through FTP in command prompt environment to produce PST files.
• Made necessary changes in JCL, changing the package names, DD names, versions and DCB.
• Transfer the PDF output file generated by JCL to view the postscript file.
• Document all record layouts in Business letters like length, position, character set records per Bank customer and new functionalities.
• Gathering Signoffs from Business.
• Preparing End of schedule report and carrying out minutes of meeting with the team. (Both offshore and onsite).
• Unit testing, System testing preparation of test data, SIT Environment set up, test cases, document the test results and production support.

Environment: Waterfall, z/OS, COBOL, DB2, VSAM, JCL, CA7 (Job scheduler), SPUFI, QMF, TSO/ISPF, ENDEVOR, FTP, IBM UTILITIES.

Confidential

Systems Engineer

Responsibilities:

• Analyze existing code to come up with the best LLD design, and to understand the potential impact on systems.
• Source code changes using languages COBOL, DB2, and CICS with Copybooks and Procs.
• Design Maps/screens and developed online programs with pseudo conversational technique using CICS, DB2, MQ Series and COBOL to view the customer details.
• Load and Unload DB2 tables using IBM utilities.
• Ensure that all the work meets the quality requirements according to CMM level 5 standards.
• Involve in unit testing, integration testing and preparation of the unit test cases according to the quality standards, Peer reviews.
• Status reporting on the module to Project Leader.

Environment: Waterfall, Windows 2000/NT, MS Office, MS Project, MS Visio, Endevor, COBOL,CICS,DB2,JCL,CA-7.