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Production Support & Integration Analyst Resume

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SUMMARY

  • Over Seven years of Extensive experience in the field of software development in Enterprise Application Integration (EAI) using Tibco Components, Client - Server Technologies.
  • Strong business and technical experience in requirements gathering including Designing, development, implementation, and installation for EAI TIBCO applications
  • Involved in configuration of various Adapters (SDK, ADB adapter etc…), Performance tuning, Scalability and Development of Enterprise Application Integration for various business processes.
  • Worked extensively on TIBCO Business Works, TIBCO Enterprise Messaging Server, TIBCO Adapters, TIB Rendezvous, and TIBCO Administrator.
  • Responsible for all aspects of development including Performance Tuning, Fault Tolerance, LoadBalance Upgrades and Deployment.
  • Experience in using messaging standards such as JMS Topics/JMS Queues/Distributed Queues/TIBCO Rendezvous.
  • Experience in implementing SOA concepts by designing and developing Web Services/WSDL, SOAP using TIBCO BusinessWorks - both SOAP/HTTP and SOAP/JMS.
  • Experience in Developing common services and utility services for reusability.
  • Experience with XML-related technologies including XML, XSD, DTD, XSLT, XPath, and HTML. Up-to-date with current XML development and ideas like Canonical Data Models.
  • Experience in working with various Databases and creating the Stored Procedures, SQL Queries, PL/SQL required for the Integration.
  • Experience in developing java classes and embedding the java methods in Tibco BW.
  • Experiencing in integrating with Mainframes Systems.
  • Excellent communication skills and motivated team player with high aptitude for learning & implementing new tasks.
  • Deployed the projects on different environments using TIBCO BW Administrator and AppManage utility, automated shell scripting to deploy common services and master projects.
  • Proficient in uploading, deploying and application management of whole packaged integration solution using BusinessWorks and Administrator, AppManage scripts.
  • Excellent understanding of complete Software Development Life Cycle (SDLC).

TECHNICAL SKILLS

TIBCO Integration: TIBCO ActiveMatrix Business Works 5.x, TIBCO Designer 5.x, TIBCO Runtime Agent 5.x

TIBCO Messaging: TIBCO Rendezvous 7.x/8.x, TIBCO Enterprise Messaging Service 4.x/5.x TIBCO Business Connect 3.6/5.0

TIBCO CEP: TIBCO Business Events 2.x/3.0.2,TIBCO RMS

TIBCO Protocols: SOAP, TibXML, EZ Comm, Soap/Http, Soap/JMS

TIBCO Adapters: TIBCO Tuxedo adapter, TIBCO Active Data base adapter 5.x, TIBCO File adapter 5.x

TIBCO Monitoring: TIBCO Hawk 4.8.1, TIBCO SNMP Adapter, TIBCO Accelerator

Languages: C, C++, Java, J2EE, JSP, XML, XPATH, HTML

Databases: Oracle 7.x/8i/9i/10g, DB2, MS SQL, SQL, PL/SQL

Operating Systems: Windows, UNIX, DOS

PROFESSIONAL EXPERIENCE

Confidential, Owings Mills, MD

Production Support & Integration Analyst

Responsibilities:

  • Interacted with Business Analysts and gathered necessary requirements for the Enhancements.
  • Scheduled meetings with development teams from Onsite and Offshore for better understanding of Business Logic.
  • Reviewed the EAI and IAD documents of all the services in the program and had code walk-throughs and reverse KT sessions with offshore team.
  • Modifed the schemas in the code as per the requirements for Enhancements.
  • Coordinated with the DataBase team to have a better understanding of the Stored Procedures incorporated in the project.
  • Interacted with MHR and SOR databases using JDBC activities and performed several update and reterive operations.
  • Provided the best solution for the defects by analyzing the CTS logs in Production Environmnent.
  • Prepared the tracking list of issues which occur in the Production.
  • Organaised group meetings with Portal (UI), Services (TIBCO) and Data teams to analyze Critical issues which needed fixes in all the three layers.
  • Used SOAP UI for unit testing of web services.
  • Fixing defects and implementing CR’s encountered during testing.
  • Deployed and tested the modified code in different environments, following Agile method in SDLC.
  • Worked on integrating the Orchestrator process with PEGA using SOAP over JMS.
  • Used XML Canon as the version control system.
  • Worked on integrating with Mainframe systems.
  • Developed asynchronous logging interfaces for the incoming Pre-Authorizations.
  • Performed Manual reconciliation process on Unix Systems in Production Environment.
  • Updated the release notes and created deployment instruction documents.
  • Worked on TIBCO AMLCG 4.0.1 and installed the software with necessary LDAP configurations.
  • Collected the Artifacts for all the services in the program and created SOA governance taxonomy.

Environment: TIBCO ActiveMatrix BusinessWorks 5.7.2, TIBCO Administrator 5.6, TIBCO Designer 5.6, TIBCO File Adapter 5.6, TIBCO Runtime Agent 5.6, TIBCO Active Matrix Life Cycle Governance 4.0.1, Oracle 11i.

Confidential, Atlanta, GA

TIBCO Integration Analyst

Responsibilities:

  • Requirement Analysis has been done by scheduling meetings with both NCC Teams and ECC teams.
  • Created both high-level and low level System Design Documents and Mapping Documents from Functional Specification Documents and Technical Specification Documents.
  • Design and Development of interfaces using Tibco Tuxedo Adapter and ADB Adapter based on the requirements.
  • Generated Tuxedo header files in order to communicate with Postpaid billing system and configured corresponding adapter services.
  • Created XSD schemas for the business processes and shared service processes as per the business requirement and Mapping documents.
  • Created ADB adapter services to listen the completed Upgrade/exchange/Return orders and to publish to SAP PI.
  • Developed webservices to support AT&T in-store purchases and returns.
  • Created Interfaces to interact with different warehouse systems.
  • Developed various light weight landing page invoked web services for att.com in order to provide customer details on the page.
  • Created WSDLs and implemented webservices for the consumers to interact with Back end systems.
  • Preparing Unit Test Processing Documents by capturing the logs and screen shots of success and error cases.
  • Provided scripts to create Queues /Bridges for message routing.
  • Implemented solution to capture the metrics of the service invocations by partner wide.
  • Review Code developed by other resources and give suggestions to modify code as per the standards.
  • Interacting with offshore teams daily and distribute the work.
  • Conducting meetings with Process Teams to test the interfaces informally in QAT environment.
  • Supporting Process Teams and Legacy Teams with their Formal Unit Testing in both QAT and DIT environment.
  • Coordinating with Offshore team for a quick resolutions or fixes overnight by providing necessary KT’s.
  • Part of Tibco Dev on call support team to provide support for Production Issues and Resolution.
  • Developed java methods to create Java objects using Apache XML beans.
  • Applied java based text templateson the xml responses in Tibco BW.

Environment: TIBCO ActiveMatrix BusinessWorks 5.7.2, TIBCO Administrator 5.6, TIBCO Designer 5.6, TIBCO Hawk 4.8, TIBCO Rendezvous 8.2, TIBCO Runtime Agent 5.6., Tibco ADB adapter

Confidential, Lebanon, NJ

TIBCO Developer

Responsibilities:

  • Involved in complete SDLC for the project collecting requirements, design, development, deployment and Production.
  • Worked as Development and Production support personnel actively involving with the Business, Development, Testing and Deployment teams.
  • Involved in developing Business Agreements with different partners of the down stream applications.
  • Deployed the projects on different environments using TIBCO BW Administrator and AppManage utility.
  • Strong experience is using TIBCO Administrator and HAWK management techniques.
  • Solid understanding of software migration and deployment best practices and principles.
  • Experienced in working with TIBCO distributed architectures using application servers, DB's and messaging software.
  • Used ADB adapter to configure the Oracle DB Connections and publish and subscribe interfaces from Database.
  • Managed the entire Integration of various modules created by other developers in the team, to the main project. Like SOA
  • Taking the reviews and keen observation of the project, rectifying the mistakes.
  • Used TIBCO Administrator to manage TIBCO Components, to monitor and manage the deployments.
  • Used FTP activities and other activities extensively in the processes.
  • Developed various XPath transformations to transform Input data to out put.
  • Troubleshoot and resolve incidents relating to interfaces implemented.
  • Implement minor enhancements to existing interfaces.
  • Ensure adherence to client's processes and regulatory compliance needs.
  • Transition knowledge to off-shore resources.
  • Understand and document interface implementation details.
  • Used Versioning Tool to maintain the code while doing different enhancements during development.

Environment: TIBCO Business Works 5.6.0, TIBCO EMS 5.1, TIBCO Administrator 5.6,, TIBCO Designer 5.6.0, File Adapter 5.6.0, ADB Adapter 5.6, Oracle 9i, Altova XML spy, Mercury Quality Center, SolMan, Mindterm, SubVersion.

Confidential, Minnesota, MN

Tibco Developer

Responsibilities:

  • Analyzed and converted the requirements into high-level design documents for development and implementation.
  • Designed and created the Use Cases, Operation Flows, and the Design documents for both the 834 and 837 transactions.
  • Created various processes in Business Works to implement the business logic involved in the HIPAA transactions being implemented.
  • Used Business Connect 3.6/5.0 to validate EDI files and convert them to XML.
  • Generated the guideline files (.ecs) using EDIFECS Specbuilder.
  • Installed and configured TIBCO Active Enterprise suite of products (TIBCO Rendezvous, TIBCO TRA suite 5.2, EDI protocol, and EDI HIPAA edition protocol, TIBCO Business Works 5.2, TIBCO Administrator 5.2, Adapter for Files 5.3) and other plug-ins .
  • Designed and implemented the entire exception handling solution for the business process and conducted Unit testing and component testing.
  • Generated various schemas as per the mapping involved in the process flows.
  • Used ADB adapter to configure the Oracle DB Connections.
  • Managed the entire Integration of various modules created by other developers in the team, to the main project.
  • Used TIBCO Administrator to manage TIBCO Components, to monitor and manage the deployments
  • Involved in defect minimization and the bug fixes during the production runs.

Environment: TIBCO Business Works 5.6.0, TIBCO Business Connect 3.6/5.0, Designer 5.5, TIBCO Rendezvous 8.1, TIBCO Administrator 5.4,JMS, EMS, Business Connect EDI and EDI HIPAA protocol, TIBCO Designer 5.5.0, File Adapter 6.0, ADB Adapter 7.0, Oracle 11i, XML, JAVA.

Confidential, SanRafael, CA

TIBCO Developer

Responsibilities:

  • Created the Technical design documents for the interface between SAP and Siebel
  • Set the TIBCO SAP Adapter for publishing the IDOCs for the orders from SAP.
  • Created the TIBCO BusinessWorks process flow for transforming the data to ASI format and multiple JMS messages are generated for each line item (asset).
  • Create TIBCO BusinessWorks process to subscribe to each asset message validate and process it.
  • Installed and configured TIBCO JMS Server.
  • Monitored the TIBCO JMS server and fine tuned the performance.
  • Set up the Queues, Topics, Connection Factories, and Bridges TIBCO JMS Server.
  • Created users and set up access management in TIBCO JMS Server.
  • Configured TIBCO JMS Server for Fault tolerance and Load balancing.
  • Installed SSL Certificates and configured TIBCO JMS Server for SSL.
  • Create Error handling and auditing processes using TIBCO BusinessWorks.
  • Created TIBCO BusinessWorks process to act as SOAP clients to invoke the UAN Services.
  • Created XSD schemas for error handling and auditing process using TIBCO Turbo XML Editor.
  • Generated unit test scripts and participated in integration and UAT.
  • Create deployment documents and production run book.
  • Involved in the Production Support and provided 24/7 on call support.

Environment: TIBCO BusinessWorks 5.x, Siebel 7.7, TIBCO JMS Server, TIBCO SAP Adapter, Siebel Adapter, TIBCO Hawk and SQL Server 2000, Window XP & UNIX

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