SUMMARY

• Analyst with more than 7 years experience with an understanding of Business Process Flows, Case Tools, Business Intelligence and Business Analysis
• Generated models to depict business processes and information flows
• Experience with Business Intelligence, data reporting and analysis tools
• Expertise in conducting requirement gathering sessions, feasibility studies and Impact Analysis, Cost/Benefit analysis and Risk analysis, Base lining acceptance criteria
• Strong Knowledge of SDLC, Agile, RUP methodology and project life cycle
• Experience with a wide range of content - oriented products/artifacts deployed via channels including Web Applications, eLearning, eCommerce, On-line help, LMS (Learning Management Systems), CMS (Content Management Systems), Intranets and Information Portals
• Excellent knowledge of MS Office especially MS Excel, Power Point, Word etc
• Highly skilled in the use of UML, RUP and Requisite Pro
• Solid understanding of Use Cases, Sequence Diagrams, Collaboration Diagrams, Activity Diagrams, and Class Diagrams
• Strong understanding of general financial and economic concepts
• Strong subject matter expertise in Financial and Mortgage Industry
• Extensive experience in the development, implementation, deployment and integration strategies within a team oriented environment, utilizing quantitative and qualitative analytical skills
• Excellent communication and presentation skills. Experience working with business users as well as computer professionals
• Successful as a team player to work in conjunction with other testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in Projects especially with Test Director
• Adept at creating, editing, and coordinating extensive communication networks (facilitation of joint application design (JAD)) sessions and interviews, written correspondence, reports, implementation requirements, project status reports, oral presentations and email, to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts
• Strong knowledge of Business Intelligence, Data Warehousing and Business Architecture with expertise in grasping transaction flows and process management

TECHNICAL SKILLS

Tools: MS Office (Word, Excel, Project etc.), Visio, Adobe Acrobat Suite, Rational Rose, RequisitePro, Clear case, Clear quest, Crystal Report & Business Object

Quality Management: Test Director, Win Runner, Loadrunner and ISO Concepts

Modeling Tools/Methodologies: Agile, Rational Unified Process (RUP) and UML.

Tracking Tools: Rational RequistePro, ClearCase, ClearQuest, Quick Test Professional, Load Runner

Case Tools: Rational Rose

Workflow Tools: MS Office, MS Project, MS Visio

QA Standard: Six Sigma with Total Quality Management (TQM)

Databases: MS Access, SQL Server, DB2,Oracle9i

Platforms: Windows (NT, 2000, XP), Unix

Reporting Tools: Business Objects, Ms Excel, Oracle BI Discoverer, OBIEE, Crystal reports, Microstrategy, Cognos

Other Tools: Community Manager, EMC Documentum eRoom, Lotus Notes

PROFESSIONAL EXPERIENCE

Confidential, Golden Valley, MN

Business Intelligence Analyst / Business Analyst

Responsibilities:

• Incorporated Rational Unified Process (RUP) to create Business Requirement Document Specifications using MS Visio and MSWord
• Conducted JAD sessions with management, SME, vendors and other stakeholders for open, pending and critical issues
• Played major role as point of contact in tracking issues and communicating them to vendors, management and stakeholders
• Working knowledge of Trade Reconciliation and Settlement procedures
• Functional and Technical assessment of USAS website and Questar Capital website to integrate them as one
• Gap analysis and structured walkthrough of workflow within different departments to identify and fill the gap after the merger
• Identify source data per requirements
• Developed reports based on the Transmission Protocols
• Identify logical and physical design model components
• Acted as a liaison between business staff and technical staff to articulate needs, issues and concerns.
• Created data mapping documents to map the data fields, which assist the middleware team to route and parse interface messages between different applications
• Involved in preparing BRD’s (Business Requirement Documents) supporting documents
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Narrative using the UML (Unified Modeling Language) methodologies
• Scheduled meetings with developers, System Analyst and testers to collaborate resource allocation and project completion using MS Project
• Played a major role in Interface testing both functionally and manually
• Assigned problems to appropriate software development team for fixes
• Created and managed project templates, use case project templates, requirement types and traceability relationships
• Developed strategies with Quality Assurance group to implement Test Cases in Mercury Test Director for stress testing and UAT (User Acceptance Testing)
• Collaborated with Quality Assurance Analyst in Automated and Manual Black box testing using Mercury's WinRunner.

Environment: Windows, MS Office (MS Word, MS Excel, Adobe illustrator, MS PowerPoint, MS Visio), J2EE, DB2, Business Objects, MS SharePoint, Oracle, RUP, UML, SQL, Documentum

Confidential, Austin, TX

Business Analyst

Responsibilities:

• Involved in gathering the business requirements and created test plan
• Involved in preparing test plan and test cases based on the functional specifications and execution of the test cases
• Conducted GUI automated testing using WinRunner
• Conducted Regression testing and functional testing for subsequent versions of the application using WinRunner
• Involved in testing of GUI by inserting checkpoints in WinRunner scripts for single or multiple objects and text
• Parameterized the data using data table and data drivers in WinRunner
• Maintained Test Matrix and Traceability Matrix
• Used PVCS tracker to report, analyze and document the bugs
• Managed the testing process, bug reporting, analyze the test results, track the progress of system testing, and provide daily status to Test Manager
• Interact with business analyst, system staff and developers
• Involved in documentation as to how to maintain and run scripts for future enhancements
• Identify, analyze and document defects, questionable functions, errors, and inconsistencies in application functions, outputs, online screens, and content
• Participate in weekly meeting with the management team and walkthroughs

Environment: WinRunner, PVCS, Windows 2000, ASP, HTML, XML and SQL Server

Confidential, NY

Business Analyst

Responsibilities:

• Worked closely with SMEs, and identified, analyzed the core requirements and key features of the ongoing project
• Designed the business requirement collection approach based on the project scope and SDLC methodology
• Facilitated user interviews, workshops to gather requirements and analyzed the requirements using Visio, Requisite pro
• Developed business requirement document (BRD) with project teams. Extracted, discussed, and refined business requirement from business users and team members
• Co-authored functional specification document (FSD) by interacting with development teams
• In conjunction with the Project Manager and Solutions Architect, prepare implementation document and present progress reports to clients in order to keep them current on the project status
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle
• Participated in documenting User manuals. Conducted User Acceptance Testing (UAT)
• Developed timelines for project delivery, and managed projects and resources to successful completion
• Assisted in development of training materials for new technology and process improvements. Provide training to users and user managers
• Provided remote and onsite support to end users during and post-implementation

Environment: Rational Requisite Pro, Rational Rose, RUP, UML, SQL, PL/SQL,MS Office, MS-Project, Windows 2000, Crystal Reports