SUMMARY

• Detail oriented business analyst with 8 years of experience of high productivity with low supervision, strong leadership, competence and exceptional interpersonal, written, and verbal communication skills who quickly grasps new concepts and processes, while working closely with all levels of the organization and end users to ensure timely and accurate completion of large and small - scale projects.
• Experience in working in different domains like Mortgage, Finance, Banking and Ecommerce.
• Extensive knowledge and experience in different software development life cycle methodologies like Waterfall, Rational Unified Process (RUP) and Agile (Scrum).
• Strong knowledge of requirement Elicitation Techniques like Interviewing, Questionnaires, Brainstorming, and Surveys for enhancing features of the Application
• Experienced in conducting Rapid Application Development (RAD) and Joint Application Development (JAD) sessions.
• Excellent Business writing skills in writing Business requirements document, USE Case Specifications, Functional Specifications, Systems Design Specification (SDS), Systems Requirements Specification (SRS).
• Ability to define timelines and set milestones for prioritizing work requests.
• Experience in conducting Gap Analysis, Impact analysis, ROI analysis, SWOT analysis and Cost benefit analysis.
• Experience in risk management, task escalation and prioritization to resolve risk.
• Expertise in conducting “AS IS”-“TO BE” GAP Analysis, and eliciting high-level business requirements
• Strong experience with Requirement Management tools such as Rational Req Pro and DOORS
• Proficient in analyzing and creating Use Case Scenarios, Use case Diagrams, Activity Diagrams, and Business Flow Diagrams using MS Visio and Rational Rose.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes using the Rational Clear Quest.
• Assisted working in Data ware house, supporting data extraction, transformations and loading process through ETL tools.
• Extensive experience with Data Analysis on Data warehouse system for various reporting systems within an organization.
• Possess very good Understanding on Data Warehouse, Client-Server, and Object-Oriented design experience with Data Analysis.
• Knowledge on service-oriented architecture (SOA), SOAP Protocol, Web Services and WSDL to provide governing concepts used during phases of systems development and integration.
• Extensively interacted and worked with QA Team in executing Test Plans, providing Test Data, and creating Test Cases and Requirement Traceability Matrix and Interacted with developers to report data related bugs and re-tested the fixed issues.
• Assisted in writing the test plans for the manual testing, System Testing, Integration testing, Performance testing and regression testing and reviewed their consistency with the business requirements.
• Experience in reviewing documentation of developed solutions and authoring of basic user guides or instructions and help files to assist in end user training & support.
• Outstanding communication skills and ability to work effectively with technical teammates in order to translate business requirements into an effective technical solution and serve as an effective communication channel between the key IT personnel and stakeholders.
• Ability to manage multiple large scale projects concurrently and efficiently.
• Strong Management Skills, demonstrated proficiency in leading and mentoring individuals to maximize levels of productivity, while forming cohesive team environments.
• Creative and aggressive self-starter with integrative thinking skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environment.

TECHNICAL SKILLS

Business Modeling Tools: UML Modeling using Rational Rose, UML, MS Visio, Balsamiq, Axure

SDLC Methodologies: Waterfall, Agile-scrum, Waterfall-scrum, RUP, Scale-Agile

Business Skills: Change Management, Impact Analysis, RAD, JAD Sessions, Data analysis, SWOT analysis, Cost benefit analysis, Gap Analysis, ROI Analysis

Requirement Management: Rational Requisite Pro, MS Word, JIRA, Rational Doors, HP ALM V 11, QC

Project Management Tools: MS Project, SharePoint (2007,2013),Confluence, Version One

Testing Tools: HP Quality Center v10.0, HP ALM V11.5, Rational Clear Quest, Load Runner

ETL Tools: Informatica, JIRA and SSIS

Reporting tools: Tableau Desktop 8.2, Cognos v 8,MS Visio, Excel, SSRS, MS Word, MS PowerPoint, MS Access, MS SharePoint, Qlikview, Crystal, version one

Languages: HTML5, CSS3, XML, SQL, JAVASCRIPT, Angular JS

Databases: MY SQL, Microsoft SQL, Oracle

PROFESSIONAL EXPERIENCE

Confidential, Cincinnati, OH

Business Systems Analyst/Scrum Master

Responsibilities:

• Involved in preparing the project scope and objectives and Gathered business requirements by conducting client group interviews, focused groups, workshops and online surveys.
• Conducted Joint Application Development (JAD) sessions with SMEs and stakeholders.
• Prepared business requirement document (BRD) and System Requirement Specification (SRS),System Design document (SDS),Functional Requirement Document(FRD)to provide details of each business and functional requirement, development and implementation plan of these requirements, timelines.
• Created UML Diagrams including Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Collaboration Diagrams, Data Flow Diagrams (DFDs), ER Diagrams and Web Page Mock-Ups using MS Visio thus defining the Business Process Model and Data Process Model.
• Created Use-Case Models to depict Actors and Use-Cases in various Business Processes.
• Coordinated with project stakeholders to track the progress of the project, updated status and lead review meeting to ensure that schedules and deliverables are met.
• Performed data analysis on various financial reports that were generated in excels spreadsheets and was managed by MS Access database.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes using the Rational Clear Quest
• Authored use cases, test cases and took ownership of traceability matrix by tracing the requirements in HPALM
• Hosted Daily scrum calls by shadowing the project manager when necessary to update sponsor on status updates and project progress.
• Created sprint burn-down charts, Facilitated daily stand-ups and review meetings.
• Conducted Backlog refinement meetings for requirement detailing via use cases and to undertake management of churns.
• Facilitated the process by resolving the conflicts in the team and avoiding the impediments.
• Performed the analysis and visualization of the data through Qlikview.
• Used SharePoint for content management, and to share the information with the groups involved during the project.
• Assisted in working on the SQL to check the accuracy and consistency of the data.
• Assisted in the client side data validations for the data and generated many reports for the data mapping in data warehouse by Informatica
• Coordinated and controlled change request for the clients by conducting impact and cost analysis, prioritizing and mitigating changes.
• Assisted in the preparation of the Test Plan, Test cases with the testing team as well as ensuring testability, reliability, usability, maintainability and performance of the application.
• Interacted with developers to report data related bugs thorough JIRA and re-tested the fixed issues.

Environment: scrum (agile),MS-Visio, qlikview,Version one, .net, MY SQL, MS Word, MS PowerPoint, SharePoint, Excel, JAD, HP ALM, Web Services, HTML, XML, MySQL, Informatica 9.5,Agile,JIRA,Rational clear quest.

Confidential, Brea, CA

Business System Analyst

Responsibilities:

• Detailed knowledge of the business process being followed in the project environment as per SDLC Methodology
• Analyzed the business case to understand the needs of the customers, and documented the GAP analysis.
• Identified stakeholders for participation in requirements gathering sessions and detailed analysis of project in-scope and out of scope high level requirements.
• Gathered all high level requirements from the business users through frequent face-to-face meetings and conference meetings, interviews and brain storming sessions with the business users to document and capture first hand business needs and requirements on Rational requisite pro.
• Conducted the SWOT Analysis for requirements that are in-scope to prioritize delivery phases.
• Interviewed Subject Matter experts (SMEs) and carefully recorded the requirements in the Functional requirements Document (FRD) and delivered to the project team.
• Identified all use case scenarios, and wrote Use Cases and test cases with input from development lead and test lead.
• Documented all UML diagrams including Use Case Diagram/ Activity Diagram using Rational Rose.
• Mock up screens for the entire UI requirements were created using Balsamiq.
• The changes of the requirements were obtained from the stake holders and Maintained by Rational Clear Quest
• Ensured accuracy and on time deliverables throughout the entire project.
• Attended the change request meetings to document changes by using Rational clear quest
• Involved in a lot of investigation, research and diagnosis to ensure that the project was heading towards the right direction.
• Assisted in designing the database, which includes the creation of Entity-Relationship diagrams.
• Identified and documented the UI requirements including the back-end requirements in Angular JS, JAVA script, JSON etc.
• Identifed and documented all JAVA requirements in the design document for a seamless development effort for both on-shore and off-shore development teams.
• Prepared Data dictionaries, Data requirement specifications and User Interface requirements specifications.
• Prepared Logical Data Models that contains set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document business data requirements.
• Wrote standard SQL Queries to perform Data Validation to make sure test results matched back to expected results based on the user needs.
• Coordinated in working with the Date ware house for extraction, Transformation and loading of the data from different sources by Informatica and generated reports for the data marts by Crystal reports
• Dealt with data mapping issues between various source systems, staging area and data-marts by Informatica.
• Effectively visualized and analyzed data for the business intelligence purpose by the Tableau.
• Authored use cases, test cases, and traceability and opened, closed defects on Team found server
• Effectively coordinated with end users/SMEs, development and QA team and monitored progress.
• Effectively translated the functional specifications in to test scenarios,Test plan and test cases.
• Conducted Smoke Testing and User Acceptance Testing (UAT) and developed the test plan, test conditions and test cases to be used in testing based on business requirements /use cases.
• Created a comprehensive report about the successful and unsuccessful test cases
• Involved in implementing deployment like authoring the user training schedules and conducted user training.
• Managed issues and defects throughout the project lifecycle and escalated issues to upper-management via status reports
• Worked with development and testing teams to accomplish timely release objectives
• Coordinated for preparation of all project documentations, weekly status meeting, WBS and walkthroughs

Environment: RUP Methodology, Rational requisite pro, Rational Rose,, Java, angular JS, Balsamiq, Rational Clear Quest, Tableau, Team found server, SSIS,MS project, Crystal Reports, Html, xml, Confluence, MY SQL, HPQC, Informatica.

Confidential, Philadelphia, Pennsylvania

Sr. Business Analyst/scrum master

Responsibilities:

• Collaborated with the project sponsors to determine the project scope and vision.
• Worked in several aspects of SDLC including requirements definition, use case development, testing, documentation and user training.
• Conducted the “AS IS “-“To BE” for the Gap analysis and SWOT analysis and elicited the high level requirements.
• Interacted with the Subject Matter Expert (SME), Stakeholders and Elicited business requirements for product change requests, enhancements participate in requirements prioritization.
• Managed requirement specifications by using IBM DOORS, and provided guidance to the product feature teams by reviewing deliverables and resolve subject matter issues during the delivery of requirements.
• Successfully conducted the Rapid Application development sessions (RAD) and Joint Application Development sessions (JAD) for development of a working prototype for decision support.
• Prepared the Business requirement Document (BRD), Functional requirement Documents (FRD) by conducting meetings with customers, sponsor and analyzing the gathered requirements.
• Decomposed high-level requirements and created the use cases, functional and non-functional requirements.
• Developed and presented user stories to communicate high level user requirements to product managers, developers, quality engineers and technical writers.
• Worked with development team and testers to create a comprehensive set of project artifacts for a web-based application..
• Project was implemented using the agile (scrum) methodology to produce artifacts in the different phases of the Software Development Life Cycle (SDLC).
• Wrote test cases after getting test scenarios validated by the lead developer, and product owner.
• Designed various UML diagrams like flow diagrams, Use cases, process models by using MS Visio
• Facilitated the scrum by resolving the impediments, conflicts in the team members with good velocity as scrum master.
• Identified all back-end dependencies for .Net framework and documented them in requirements documentation and design document.
• Empowered teams to Self-organize and increase the Cross functionality.
• Coordinated with the other business analyst for the assisting the Data mapping, Data extraction to the data ware house by using the ETL tools.
• Assisted with the System testing, Regression testing, Integration testing and smoke testing with the other Business analyst and the Quality assurance team
• Conducted the Backlog refinement meetings for the huge user stories-epics with the team mates and product owner.
• Authored the Sprint burn-down charts, sprint task list, Release burn down chart for the project through version one.
• Successfully conducted the review meetings with good acceptance rate criteria from the product owner by providing the definition of Done (DOD) user stories.
• Communicate with the other management, engineers, product managers and support specialist for the product issues.
• Perfectly tracked and communicated the team velocity and the sprint /release progress.
• Enacted and facilitated to the changes and continuous improvement by increasing the productivity of the scrum teams and the quality of the deliverables.
• Utilized version one for all document, team collaboration, hours allocation, document commit, sign-offs and approvals, and milestone completions.
• Protected the team from the over commitment, manage the backlogs, prioritize resolution of defects or bugs by JIRA
• The documents and information were shared between the groups and the team members using the MS SharePoint.
• Collaborated and communicated with other business analysts to coordinate project initiatives and activities.
• Reviewed the developed solution documentation and authored basic User guides and help files to aid in the end user training and support.

Environment: Agile (scrum),Quality Center, MS SharePoint, MS Word, Visio, PowerPoint, Excel, .NET, version one,xml,html5, and Project, Adobe Acrobat, MS Visio, Cognos, JIRA, DOORS, Informatica, HPQC,MY SQL.

Confidential

Sr. Business Analyst

Responsibilities:

• Captured Requirements by conducting interviewing stake holders, Brain storming, JAD & RAD sessions and documented the Business requirement Document (BRD).
• Coordinated with system analysts & Tech lead to create Software Requirements Specifications Document (SRS) and prepared the Functional requirement Document (FRD).
• Responsible for project management functions including preparing project charters / plans, project timelines and cost analysis, R.O.I analysis.
• Extensively done GAP analysis in the project as there were numerous'As-Is'and'To-Be'conditions.
• Followed the OOAD based methods using Rational rose to create use cases, activity diagram, sequence diagram, collaboration diagram that include non-functional specifications to hand off to development teams through Rational Rose
• Designed the Mock up screens of the applications for prototype of front end application by using Axure
• Interpreting new and changing business requirements to determine the impact on Data Warehouse design and proposing creative enhancements and changes to meet these new requirements
• Maintained and kept track of stake holder’s requests for enhancements and changes using Rational Clear Quest
• Worked on the client - server model and also performed the client side validations for the data through html5 to enhance the data integrity and data migration.
• Written SQL scripts to extract the data from the existing database based on the business rules.
• Assisted in creating banking data model, created SQL to access customer information and implementing corresponding data access objects.
• Conducted regular status meetings with projects stakeholders, analyst team members, program manager and management team to identify and resolve issues by Team Found Server.
• Created monthly/weekly status reports, WBS to update the project schedules & deliverable plan
• Extensively assisted involved in Data migration, Data Integration and Data Extraction for the Data Ware House using SSIS.
• Assisted the team in generating the comprehensive reports using SSRS.
• Assessed business priorities, and advised business units on risks and Cost-Benefit analysis.
• Created Test plans, test case summary, pre-conditions, steps to execute and expected outcomes for Test Cases and performed User Acceptance Test (UAT).
• Used HP Quality Center Tool to maintain Requirement Traceability Matrix (RTM).
• Co-ordinated in working with the quality control team in performing the system Integration testing (SIT)
• Assisted the Release Management team to release the right version of the software to the market.
• Prepared artifacts relating to the project status, resource utilization and estimate level of effort for development
• Prepared the documentation for user guide and agenda to give support the end users in the post implementation through confluence.

Environment: Scale Agile, Rational clear quest, java, Microsoft SQL, Rational Rose, Use case Documentation, Axure, SSRS, SSIS, Team Foundation server, MS-Project, Visual Studio, HPQC, Confluence.

Confidential

Business Analyst

Responsibilities:

• Facilitated collection of requirements from system users and preparation of Business/Functional requirement documents utilizing UML & RUP methodology to provide appropriate scope of work for technical team to develop prototype and overall system.
• Analyze and prioritize requirements and use them to outline timeline for completion of goals.
• Performed GAP Analysis with system functionality and existing Business Processes.
• UML and RUP process for productivity in communicating specifications to design & development team. Analyzed and designed Use Case Diagrams using UML/Visio.
• Managed scope and requirements throughout the project life cycle.
• Discuss and propose conversion / interface solutions with the clients and users.
• Performed Functional Testing, Integration Testing, System testing and Regression testing.
• Wrote Test cases, test scripts and test plans for UAT.

Environment: RUP, Rational requisite pro, Java, Rational clear quest, crystal reports,xml,MYSQL, Rational Rose,Load runner,Informatica,HTML5,xml,MS-Project,MS-Visio.

Confidential

Business Analyst

Responsibilities:

• Acted as Liaison between business and technology partners to produce technical system specifications, capture metadata information, and bring resolution to systems development.
• Gathered business requirements and formalized them via requirements walk through sessions.
• Planned and conducted the requirements gathering brainstorming and interview sessions, JAD sessions with the stake holders.
• Base lined the business requirements, data requirements, and user interface requirements through Business requirement Document and Functional Specification Document and Use Cases.
• Assisted the project manager in planning, Prioritization, Work break down structure of the resources
• Managed Issues list and meeting minutes to ensure transparency and consistency.
• Closely monitored & report project status, Change Requests and Scope creep by rational clear quest.
• Developed UML diagrams like Process Flow Diagrams, Work Flow Diagrams, and Use Cases using MS Visio.
• Conduct work stream meetings to eliminate redundancies and duplication of efforts.
• Assisted in verified in the data integrity for the client side and server side validations and performed data analysis using SQL queries in the data ware house by using Informatica.
• Created various types of reports/sub-reports and drilldown like standard and cross tab reports with bar chart, pie chart and line-chart graph representation reports using Crystal Reports. Provided walkthroughs of the Reporting feature.
• Prepared project charters / plans and identified the major milestones of the project.
• Owned several artifacts including Requirement Traceability Matrix, UAT Test Plan, and Test cases and assisted in performing the Quality control against the load by using load runner.
• Effectively conducted Defect Management and Reporting using HP Quality Center.
• Managed UAT testing effort with business users and offshore technology teams and delegated issues.

Environment: Waterfall and agile, Rational requisite pro, Java, Rational clear quest, crystal reports, xml, Oracle, Load runner,Informatica,HTML5,xml,MS-Project,MS-Visio,HP QC.