Salesforce Consultant Resume
SUMMARY
- Over 8 years of experience in Software Engineering including 3 years in Sales Force.com programming. Experience in Administration, Design, Development, Configuration, Implementation and support experience with salesforce.com platform.
- Over 3 years of experience in Sales force Customization, Security Access, Workflow Approvals, Data Validation, Data Utilities, Analytics, Sales, Marketing, Customer Service and Support Administration.
- Expertise in implementation using Apex Language, VisualForce Pages, Classes, Controllers, Triggers, Web Services, Components, Tabs, Custom Objects, S - Controls, Reports, Analytic Snapshots and Dashboards.
- Software Design, Database Design and Web applications Development experience
- Experience in SOQL, SQL, Stored procedures
- Extensive knowledge of SalesForce.com implementation cycle in Sales, Marketing, Service and Support modules.
- Well versed in cloud technology and on-premise infrastructure integration for Salesforce.com using Force.com platform, XML, Web Services and third party packages.
- Strong Knowledge in AppExchange Applications for integrating with Third Party Applications.
- Proficient inData Migrationfrom Traditional Applications to Sales Force UsingData LoaderUtility andInformatica on Demand.
- Customized objects like Accounts, Contacts, Opportunities, Products, Leads and Campaigns.
- Have performed Page layout customization and custom Links. Created profiles and configured permissions based on Role Hierachy.
- Web Services Implementation & Integration experience on SalesForce.com
- Experience with tools like Force.com Explorer, Force.com Migration and force.com Excel connector. Designed and developed Excel macros for Data Analysis using VBA
- Developed Client-Server & Web applications using .NET, ASP, VB, MS-SQL Server
- Team lead for Software Application Design, Development and Transitions
- Design using ER Models, Use cases, Activity & Sequence diagrams using UML tools
- Deployment of application, customer training & post release support at client location
- Experience in Software Design and Architecture
- Experience in Database designing, SQL design and coding, design and implementing other database objects using MS-SQL Server and MySQL.
- Worked on both Windows and Linux platforms
- Designed logistics & storage systems using AutoCAD, worked closely with Marketing team and customer
TECHNICAL SKILLS
Development on force.com: Apex Language, Apex Trigger, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers) and S-Control
Custom Integration: Outbound Messages, Workflow & Approvals, Reports, Custom Objects and Tabs, Email Services, Security Controls, AppExchange Package & Custom Application and Sandbox data loading
Force.com tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in
Programming: .Net, VB, ASP, VBA, C, C++, Java, PHP, Perl
Database: MySQL, MS-SQL Server, Oracle, MS Access, Informatica
Tools: & Technologies: XML, HTML, CSS, JavaScript, VBScript, DOM, Agile, SCRUM, RUP, UML, UNIX - shell programming, gawk
PROFESSIONAL EXPERIENCE
Confidential
Salesforce Consultant
Responsibilities:
- Worked with functional leads to transform and develop new requirements into design, implementation.
- Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, VisualForce Pages, Apex classes to suit to the needs of the application.
- Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
- Customized tabs for among different business users groups and business centers.
- Create various profiles and configured the permissions based on the organizational hierarchy requirements.
- Designed and developed workflow rules, validation rules, and customizations within Sales force. Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
- Implemented S-controls to manage sales plan call sheets within Sales force, capturing prep data and call activity. Extended native SFDC reports to leverage custom fields to create meaningful reports, dashboards.
- Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support.
- Administrated and monitored the company’s Sales force CRM application
- Migrated data from Excel / CSV files to SFDC using Data Loader
- Maintained data cleanliness and accuracy by adding custom validation rules and formulas
- Implementing automated process to simulate daily scheduled jobs within the limitations of the system and hosted entirely on Salesforce.com
Environment: SalesForce.com CRM Application Platform, Apex Language, Visual Force, S-Controls, HTML, JavaScript, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Production environment.
Confidential
Salesforce Consultant
Responsibilities:
- Business process review to Analyze, Organize and prioritize the implementation
- Communicate with various teams and get the requirements
- Participate in meetings for technical inputs
- Design, Implement and Deploy SalesForce custom solutions
- Design and implement Custom Objects, Custom Tabs, Page Layouts, Reports, Workflows
- Created the workflow rules, validation rules, formula fields, escalation rules, etc.
- Perform Administration tasks like User Management, Data Management, Creating and Managing Roles & Profiles
- API, SOQL and SOSL Queries using APEX, VisualForce, Force.com IDE, MS-SQL Server
- Developed various Custom Reports and deployed them for different users and teams
- Performed support for internal users with training, generating reports, troubleshoot issues
Environment: SFDC APEX API, Java script, XML, SOQL, Force.com, Apex Explorer, Visual force, SOQL and Windows XP.
Confidential
Salesforce Developer
Responsibilities:
- Business process review to Analyze, Organize and prioritize the implementation
- Communicate with various teams and get the requirements
- Participate in meetings for technical inputs
- Download the donors data into SFDC
- Create custom fields to manage donors, with additional fields and tabs
- Design, Implement and Deploy SalesForce custom solutions
- Design and implement Custom Objects, Custom Tabs, Page Layouts, Reports, Workflows
- Perform Administration tasks like User Management, Data Management, Creating and Managing Roles & Profiles
- API, SOQL and SOSL Queries using APEX, VisualForce, Force.com IDE, MS-SQL Server
- Performed support for internal users with training, generating reports, troubleshoot issues
Environment: SFDC, Force.com, Apex Explorer, Visual force, SOQL and Windows XP.
Confidential
Software Designer
Responsibilities:
- Involved in development of EMEA VSOE changes, other bug fixes and DCC move
- Lead a team of 7 to complete the transition of 14 applications from APJ region
- Worked for Application Usage Analysis under Local Solutions team
- Developed Reporting and Admin Tool in ASP.NET
- During enhancement, capturing the requirements and changes from the client, preparing the impact analysis report, design and application release management
- Application support through database and code maintenance
Environment: ASP.NET, ASP, VB, COM+, MS-SQL Server 2000
Confidential
Software Engineer
Responsibilities:
- Involved in database design and writing stored procedures
- Developing the data retrieval module in ASP.NET
- Developed reports using Crystal Reports
Environment: ASP.Net, VB.Net, SQL Server 2000
Confidential
Responsibilities:
- Involved in system analysis, requirements capturing and coding
- Prepared the database design and writing stored procedures
- Responsible for deployment and end user training
Environment: ASP, JavaScript, MS-SQL Server 7.0
Confidential
Software Developer
Responsibilities:
- Developed Reporting module
- Involved in capturing the requirements and changes from the client
- Prepared impact analysis report, testing cases
Environment: ASP, JavaScript, MS-SQL Server 2000
Confidential
Responsibilities:
- Design and development of custom required MS-Outlook forms
- Created workflow template using Workflow Designer in MS-Exchange server
- Database design. Used encryption & decryption of important fields in the database
Environment: MS-Exchange Server 2000, Outlook 2000, VBA, SQL Server 2000
Confidential
Responsibilities:
- Design and development of Admin module
- Involved in creating Use cases, Activity & Sequence diagrams
- Peer level code review
Environment: VB, ASP, SQL Server 7.0, Togethersoft
Confidential
Responsibilities:
- Involved in design and development of User module, Course Registration and Reports
- Code reviews, Unit testing
- Involved in creating Use cases, Activity & Sequence diagrams
Environment: ASP, JavaScript, SQL Server 7.0, Togethersoft
Confidential
CAD Design Engineer
Responsibilities:
- Design logistic support systems using AutoCAD
- Requirements gathering from clients
- Worked closely with Marketing and Manufacturing team