Business Analyst and Subject Matter Expert (SME) Resume

SUMMARY

Business and Technology Analyst with 7 years of experience in Manufacturing, Retail, Financial Services and Knowledge Management.
Expert in Requirement Analysis, data analysis, Use Case development and UML modeling
Flexible and versatile Business Analyst specializing in developing innovative solutions to organizational problems. Advanced knowledge of SharePoint.
Solution for Integration of major applications (Remedy, Teradata) with SharePoint at Unilever
Solution for an Issue Management tool across Unilever for 1,00,000 employees.
Implementation of Group Wide Intranet Portal on SharePoint 2010 currently accessed by 57,000 employees
Group wide Knowledge Management Portal on SharePoint 2010.
Business Application on SharePoint 2010
Business Intelligence - Using Microstrategy for Retail Business
Create, Maintain and ensure compliance for IT Policies(IT Standards, AMC Policy, Green IT, M and A, Divestment) Across the Group
Responsible for IT Trainings across the Group (Sr. Management, Core IT Team, End Users ) and Driving IT awareness across the Group
Proven ability to coordinate medium sized project from initial conceptualization through implementation
Experienced in Business Process Engineering, Project management
Working knowledge of Business Objects, Microstrategy /Business Intelligence tools and PeopleSoft
Experience in conducting feasibility analysis and project proposal and level of effort estimation
Versed in data mapping and user acceptance testing, as well as solving complex problems in high-pressure environments.
Experience in iRise, MS Visio, MS Office Tools.
Experience working with various software development methodologies including Agile, Iterative and Waterfall
Dynamic team player who is consistently motivated toward success and completion of projects with an ability to work independently
A quick learner who can swiftly adapt to new challenges

TECHNICAL SKILLS

Portal Implementation
UML Use Case Analysis
Work Flow & Gap Analysis
Requirements And Elicitation
Knowledge and Content Management
SharePoint (WSS 3.0 MOSS 2007 2010)
Visio
Balsamiq iRise
Power Mockups
MS Word
Excel
PowerPoint
Project
Visio
CSS
Unified Modeling Language (UML)

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst and Subject Matter Expert (SME)

Responsibilities:

Gathered requirements during inception phase, documented and delivered functional specification documents, and assisted architecture analysis and design using UML and Rational tools.
Determined user/business/functional requirements. Creating use case documents; business process models, use case diagrams, activity diagrams, and state chart diagrams.
Followed UML based methods to develop use cases and activity diagrams; assisted developers in creating sequence diagrams and collaboration diagrams.
Perform GAP and Risk analysis of existing system and evaluated benefits of new system.
Conduct Joint Application Development (JAD) sessions with stakeholders throughout to resolve open issues.
Validated technical designs created by IT developers against functional specifications.
Work with QA team to design test plan and test cases for User Acceptance Testing (UAT).
Coordinate work plans between project manager and business.
Created documentation for training and Help Desk teams.

Confidential

Business and Technology Analyst

Responsibilities:

Gather Requirements, Architect the solution, Manage the project Involved in Designing the Solution, Getting the Business buy-in, Developing the Prototype
Involved in Designing the Solution, Getting the Business buy-in, Developing the Prototype and Support
Ensuring access and authentication of the Portal across the Group and mapping functional requirements to technical specifications. Also includes migrating the existing portal to this platform
Implement Knowledge Management processes across the Group. Includes helping to develop corporate knowledge management strategy, identifying and developing various techniques to facilitate knowledge transfer, identifying knowledge bases to build, finding sources of expertise, acquiring necessary knowledge and implementing/maintaining the knowledge throughout the organization
To develop an IT Competency Framework for the Group
To drive IT awareness across various roles both Business and IT
Identify and Drive delivery of IT training for IT persons and end users across the Group.
To develop Technology Directions for the group
Developed reports on Microstrategy for Confidential Retail
Developed reports on SAP BW

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