SUMMARY

• 8 years of industry experience as a Business Analyst with solid understanding of High Level Business Requirements Gathering, Business Process Flow, System Analysis, Business Process Modeling and Business Analysis.
• Industry experience in Healthcare, Finance, Health Insurance and Banking sector.
• Strong communicator and creative problem - solver skilled at analyzing business needs and transforming them into technical designs, applying technical skills and business knowledge to achieve sound results.
• Expertise experience in writing Business requirements document, System requirements specifications, Functional requirements document, developing Use Cases, creating screen mockups, and preparing Training manuals.
• Performed Gap analysis, SWOT analysis, Risk analysis, and Cost/Benefit analysis. Coordinating various technical and managerial teams at all levels.
• Extensive experience with billing vendor evaluation projects, Develop RFP and implementation project of Billing System.
• Expertise in MS-Excel, SAS for data mapping, and generating reports. Proficient in MS-Project and posses experience in analyzing financial reports, and extracting data.
• Knowledge of BI tool capabilities like Oracle BI OBIEE reports and metadata.
• Responsible for HIPAA 5010 Validation testing and system analysis of Legacy System.
• Expertise in Creating Unified Modeling Language (UML) diagrams such as Use Case diagrams, Activity diagrams, Class diagrams and Sequence diagrams using Rational Rose according to UML methodology.
• Tracing requirements throughout the development process and verifying adherence using the Requirements Traceability Matrix (RTM).
• Experience in conducting Joint Application Development (JAD) sessions, project meetings, reviews, walkthroughs, and customer interviews.
• Contribute to the identification and initiation of process improvements which have resulted in an increase in accountability for SOX compliance, Emerging Market and Interest Rate Derivatives (IRD).
• Extensive knowledge of GAAP, Financial accounting, Investment banking, Fixed Income Products and preparation of Financial Statements.
• Expertise in conducting User Acceptance Testing (UAT) and verifying performance, reliability and fault tolerance issues.
• Expertise in System Testing, Functional Testing, User Acceptance Testing, Regression Testing, Integration testing and Data Driven Testing.

TECHNICAL SKILLS

Methodologies: SDLC, Rational Unified Process (RUP), Agile, SWOT, Design Patterns, Change Management.

Modeling & Design Tools: Rational Rose, UML, MS-Visio.

Requirement Management Tools: Requisite Pro, DOORS, Clear Quest

Defect Tracking Tool: HP Quality Center9.2, Jira, Clearquest

Operating Systems: Windows XP/Net/2000, UNIX and MS DOS.

Languages: SQL, PL/SQL, Visual Basic, HTML.

DBMS: SQL Server, Oracle, DB2

MS-Suite: MS-Office, Ms-Excel, MS-Access, MS Outlook, MS Power-point, MS- Project, Magic Draw, Visio

PROFESSIONAL EXPERIENCE

Confidential, NY

Business Analyst/Quality Analyst

Responsibilities:

• Gathered business and system requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SME’s)
• Involved with Client customizations as per client requirements in the Confidential system for Custom fields, Custom report, change in message in file formats.
• Created design specifications for the new Monthly Due report.
• Created custom Popscript and Poprule according to client requirement.
• Developed all the necessary documents for QA Testing like Test Strategies, Test Plan which includes all test items & Test Cases, and User Documents etc.
• Contributed in regular status meetings to state any bugs, problems and risks on Jira.
• Created and modified lookup files and XML files for POs, Invoices, PODs for testing purpose.
• Did System, Regression and functional testing of the system for effected and non-effected system fields.
• Helped the management with test metrics, reports, and schedules for the projects.
• Managed Weekly status meeting for the bugs and project updates.
• Helped with training and presentation for the new hires and overseas project team members.
• Analyzed Business Requirements of the clients such as Nike, Polo Ralph Lauren, Dick’s sporting goods, created BRDs on Google Docs. Arranged meeting with the clients along with Project Manager on regular basis.

Environment: Rational Requisite Pro, UML, RUP, Manual testing, Jira, XML, Java, UltraEdit, Araxis Merge, Google Docs, Microsoft Office 2010, Windows Xp, XML.

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Defined the scope of the project, financial projections and Cost/benefit analysis.
• Designed test plan and test cases for User Acceptance Testing (UAT).
• Used Visa simulator like VTS, MasterCard simulator like MCAS and MCPS
• Worked closely with project team to review requirements/design for testability and develop a test approach
• Developed test scripts, execute test suites on various platforms.
• Worked on Test Execution in Test Director.
• Worked on Systematics for Financial and management reporting.
• Worked on Financial Management System of Systematics for income/expense reports extraction, Budgeting, Cost allocation and Account Reconciliation.
• Prepared Business Requirement Document (BRD) and System Requirement Specifications (SRS) then converted Business requirements into Functional Requirements Specification (FRS).
• Created wire frame diagrams.
• Identified and developed Use Cases from the business and systems requirements. Documented high level and detailed Use Cases to include all the functionalities of the new system.
• Create user interface (UI) mockups and presented them to the client and testers.
• Created dashboards, metrics, analytics, goals, alerts using Business Objects XI enterprise edition to streamline processes and procedure.
• Created Real time statistics available to Upper Management - via “Dashboards”
• Building templates and dashboards for customized views of the data specific to each group and line of business.
• Extracted data from the database; created and analyzed financial reports for new system using MS-Excel. Responsible for preparing spreadsheets using MS Excel.
• Extensively used Rational Requisite Pro to document and manage requirements. Created and managed project templates, use case templates, requirement types and tractability matrix.
• Monitored version control and defect tracking activities using Rational Clear Case and Rational Clear Quest.
• Extensively involved in documenting the test cases and test plans.
• Performed User Acceptance Testing (UAT).

Environment: Rational Requisite Pro, UML, RUP, Manual testing, HP Quality center, XML, Toad.

Confidential, NY

Business Analyst

Responsibilities:

• Organized, conducted JAD sessions for gathering requirements for investment in various sectors. Prepared Business Requirement Documents and Functional requirement Documents.
• Worked extensively on the Life Insurance, Fixed Income products like Annuities and Account Opening Modules, categorized customer base with the extensive services provided by Lincoln Financials.
• Worked extensively on the portfolio management for the various investments of the clients.
• Created Requirement Traceability Matrix to maintain all the requirements extracted from the Users, Stakeholders, made sure all the documents are being accounted for.
• Developed Context Diagrams, Wireframes, Swim Lane Diagrams, mock ups, which helped in Rapid prototyping and pinpointing potential problems early in the process.
• Coordinated with Project Managers, Developers, SME’s to design, create Work Flow Diagrams using MS VISIO.
• Have been a part of Pre-Sales effort by giving recommendations to categorize and organize the customer database in a more effective manner.
• Involved with the requirements, design, development, and administration of transactional and analytical data constructs/structures.
• Conducted Data Archiving, Data Mapping and involved in receiving the Data Feed from updated Data Sources.
• UAT was carried out with prospective users, Conducted status meetings, any Defect and Enhancement

Environment: ASP.NET, MS Office Suite 2005/2007, MS Visio 2003, MS Project 2003, CalibreRM 5.0, SQL Server 2005, Oracle 9i, Microsoft Visual Studio 2005, Business Intelligence, Erwin Data Modeler 4.0, HP Service Manager.

Confidential, Piscataway, NJ

Business Analyst

Responsibilities:

• Organized, conducted JAD sessions for gathering requirements for investment in various sectors. Prepared Business Requirement Documents and Functional requirement Documents.
• Worked extensively on the Life Insurance, Fixed Income products like Annuities and Account Opening Modules, categorized customer base with the extensive services provided by Lincoln Financials.
• Worked extensively on the portfolio management for the various investments of the clients.
• Created Requirement Traceability Matrix to maintain all the requirements extracted from the Users, Stakeholders, made sure all the documents are being accounted for.
• Developed Context Diagrams, Wireframes, Swim Lane Diagrams, mock ups, which helped in Rapid prototyping and pinpointing potential problems early in the process.
• Coordinated with Project Managers, Developers, SME s to design, create Work Flow Diagrams using MS VISIO.
• Have been a part of Pre - Sales effort by giving recommendations to categorize and organize the customer database in a more effective manner.
• Involved with the requirements, design, development, and administration of transactional and analytical data constructs/structures.
• Conducted Data Archiving, Data Mapping and involved in receiving the Data Feed from updated Data Sources.
• UAT was carried out with prospective users, Conducted status meetings, any Defect and Enhancement

Environment: MS Project, Rational ReqPro, MS Visio, MS Word, MS Excel, SharePoint 3.0

Confidential, Jacksonville, FL

Business Analyst

Responsibilities:

• Gathered user and business requirements through open - ended discussions, brainstorming and prototyping. Assigned priorities to all of the requirements.
• Utilized Rational Unified Process (RUP) to configure and develop process, standards and procedures.
• Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Designed and developed project document templates based on SDLC methodology.
• Facilitated JAD sessions with management, users and other stakeholders to define the project and to reduce the time frame required to complete deliverables.
• Responsible for converting the business requirements into functional and non-Functional requirements.
• Prepared Business Requirement Document and then converted Business requirements into Functional Requirements Specification.
• Extensively used Rational Requisite Pro to gather and manage requirements.
• Created and managed project templates, use case templates, requirement types and tractability matrix in Requisite Pro.
• Responsible for calculating ROI on the investment for the securities that are invested.
• Analyze business requirements and segregated them into Use Cases.
• Created Use case diagrams, activity diagrams, Sequence Diagrams, and OOD using Rational Rose according to UML methodology thus defining the Data Process Models.
• Worked on Systematics as management tool for accounting and managing the funds.
• Through efficient Data Mining and Data Scrubbing helped many business clients in getting right and precise information for making better decision.
• Conducted series of meetings to determine the nature of Inbound and Outbound Data Transfer. Determined Pull and Push Criteria in submitting and receiving data
• Involved extensively in the Logical, Physical, Transformational and Conceptual stages of Data Modeling, during the Database Design Life Cycle (DDLC)
• Involved in the Statistical Analysis of Data and presenting the data
• Assisted the QA team in designing the test plan and test cases. Performed User Acceptance Testing (UAT).

Environment: ASP.NET, MS Office Suite 2005/2007, MS Visio 2003, MS Project 2003, CalibreRM 5.0, SQL Server 2005, Oracle 9i, Microsoft Visual Studio 2005, Business Intelligence, Erwin Data Modeler 4.0, HP Service Manager.